Enhance Your Products with Bankway s High Performance Suite Greg Jones, Banking Consultant May 24, 2017
Enhance Your Products with Bankway s High Performance Suite Think outside of the box and let your creative juices flow. Do not limit your creativity when designing new products/services. FIS is here to assist you to meet your creative needs. 2
Enhance Your Products with Bankway s High Performance Suite Ask yourself these questions Are the products that the bank offers competitive in the market? What does the bank offer their current customers to secure their business? What products entice new customers to do business at the bank? Are the current bank s products giving to many services away for free? 3
Enhance Your Products with Bankway s High Performance Suite What road blocks exist when creating new products? Management buy in Thinking outside of the box Core capabilities Knowing what capabilities are available Lack of experience in the bank s sales force 4
Enhance Your Products with Bankway s High Performance Suite How can FIS help? FIS offers several products that are designed outside of the Core but uses information from within the Core to achieve the desired results. 5
Enhance Your Products with Bankway s High Performance Suite What are these products? High Interest Checking Behavioral Checking Buy Down Checking Any Time Service Charging Rewards Checking Savings Made Simple Overdraft Assurance (Static and Matrix) Posting Optimization 6
Enhance Your Products with Bankway s High Performance Suite Offer products that enable the bank to change their customer s behavior Have the customer use their Debit Card more Increase in interchange fee Have the customer begin receiving Electronic Statements Decrease in overhead expense Have the customer begin receiving ACH credits or increasing the number of ACH credits Reduce lobby and drive-in traffic Have the customer begin receiving ACH debits or increasing the number of ACH debits Reduce lobby and drive-in traffic 7
High Interest Checking Designed for the bank to offer a product that pays a higher interest rate Based on specific bank defined customer behaviors have been met Number of ACH transactions totaling a specific amount Electronic Statements Number of Debit Card transactions Increase in interchange fee Balances in accounts 8
Behavioral Checking Designed for the bank to offer a product that enables the customer to have no service charge Based on specific bank defined customer behaviors have been met Number of ACH transactions totaling a specific amount Electronic Statements Number of Debit Card transactions Increase in interchange fee Balances in accounts 9
Buy Down Checking Designed for the bank to offer a product that gives credit to offset the calculated service charge Based on specific bank defined customer behaviors have been met Number of ACH transactions totaling a specific amount Electronic Statements Number of Debit Card transactions Increase in interchange fee Balances in accounts The credit can be very specific to the individual behavior The credit given will never be more than the calculated service charge Buy Down helps a bank s customer transition from a free to fee-based checking account 10
Enhance Your Products with Bankway s High Performance Suite Offer services that enables the bank to think outside of the box to charge fees for services Offer services that enables the bank to think outside of the box to pass credits for services Not limited to normal Core functionality Services not product driven but customer driven Measurable income generation for specific services Measurable expense generation for specific services Increase in interchange fees Increasing the number of accounts the customer has 11
Any Time Service Charging Designed for the bank to think outside of the box when determining products to offer Not limited to normal Core functionality Enable fees to be charged based on the services that are used by the customer not product dependent Measurable income generation for specific services Examples of Any Time Service Charging: Inactive Fee Paper Statement Fee Daily Overdraft Fee Wire Transfer Fee Ala carte 12
Rewards Checking Designed for the bank to think outside of the box when determining products to offer Not limited to normal Core functionality Enables credits to be given based on the customer meeting the designated behavior Independent of service charging routines Measurable expense generation for specific services Examples of Rewards Checking: Debit Card Usage Increase in interchange fee Electronic Statements Mobile Banking ATM & EFT Refunds 13
Savings Made Simple Debit Card transactions are rounded up to the nearest whole dollar and the difference is deposited into a savings account and debited from the checking account Designed for bank to be competitive with large regional banks and offering the same services Offering unique products which will also increase non-interest income all in an automated way Thinking outside of the box to offer more services Increase in interchange fees Enabling the customer to save money easier and faster Increasing the number of accounts the customer has 14
Enhance Your Products with Bankway s High Performance Suite Automating manual processes Automating management of specific services Improved customer service 15
Overdraft Assurance (Static and Matrix) Designed for banks to offer an Overdraft Assurance Program that is automated Static is based off a type table to determine the overdraft limit Matrix is based off scoring to determine the overdraft limit Static is a set overdraft limit for all accounts in the designated type Matrix can be different for each account based on the score received Production of letters Continuous overdrawn accounts Collection 16
Posting Optimization Designed to give the bank the ability to determine the order that debits will post to a customer s account The posting is based on transaction codes as well as the amounts of the transactions High to low Low to high There can also be separate posting groups Consumer Non-consumer 17
Q&A Think outside of the box and let your creative juices flow. Do not limit your creativity when designing new products/services. FIS is here to assist you to meet your creative needs. 18
Thank You Greg Jones, greg.jones@fisglobal.com