Dear Sir / Madam, Please quote your best price for the following: S.No DESCRIPTION. 1 Web based Video Conferencing Service 1 License

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To, ENQUIRY CRP7F001/1 DATE 09 06 2017 Dear Sir / Madam, Please quote your best price for the following: S.No DESCRIPTION. QTY 1 Web based Video Conferencing Service 1 License A Tender Due Date 05:00 PM on 27 TH JUNE 2017 B Tender Opening 11:00 AM on 28 TH JUNE 2017 (technical bid only) at ITI Bhavan C D Submission of Tenders Terms of Price Offers are to be submitted strictly as per clause 1 of General Terms & Conditions in Annexure-I The price quoted shall be for delivery & installation of the item as at ITI Limited, Bangalore 560 016 E Delivery Within one week from date of Purchase Order F Terms of Payment (ToP) Within 30 days from receipt of bill along Installation & Acceptance Certificate from Chief Manager-IS. G Validity Your offer should be valid for a period of 90 days H Vendors to submit their compliance in the compliance sheet at Annexure-III I J Any additional price for any of the feature offered is to be indicated with break-up Contact person for technical clarifications: Shri. K.V. Nagaraj, Chief Manager (IS), Corporate Marketing, ITI Limited, F-84, NSU Block, Dooravaninagar, Bangalore 560 016 Mobile: 9448190384 Email: nagrajkv_crp@itiltd.co.in Enclosures: 1) Terms & Conditions - Annexure-I 2) Scope of the work - Annexure-II 3) Compliance sheet - Annexure-III For ITI Ltd Chief Materials Manager- CO&CPIO Phone: 080-25614466 Extn: 2263 or 2232 Email : cmmco_crp@itiltd.co.in

(ii) Annexure- I GENERAL TERMS AND CONDITIONS FOR SUBMISSION OF TENDER ( INLAND ) 1. SUBMISSION OF TENDER: (i) ENCLOSURE TO ENQUIRY No. : CRP7F001/1 DATE: 09-06-2017 This is only an enquiry to quote and not an order. This tender enquiry is not transferable. (ii) Offers are to be submitted in Two separate covers marked as under:- Cover 1: Part A of the Quotation ie., TECHNICAL BID Cover 2: Part B of the Quotation ie., PRICE BID The above two covers shall be put in an OUTER (SINGLE) COVER, duly sealed and superscribed with the Name of the Work, Enquiry Reference and Due Date and shall be addressed to the undersigned at the address mentioned below: Chief Materials Manager-CO&CPIO ITI Limited, Registered & Corporate Office, ITI Bhavan, Doorvaninagar, Bangalore 560 016. Phone : 080-25614466 Extn : 2263 Fax : 2561 7525 Email Id: cmmco_crp@itiltd.co.in Cover containing the Technical Bid, of such bidders, shall only be opened Price Bid of those who have been qualified technically would only be opened. The date for opening of Price Bid shall be intimated to the successful bidders separately. COVER 1 TECHNICAL BID shall contain all technical parameters, such as; i) Copies of PAN / TIN / SERVICE TAX and other Commercial Tax Registration Certificates. ii) Technical bids shall not carry any commercial conditions or any indication with regard to the rates / price for the item being quoted. If any indication with respect to price is available in the technical bid, such offers are liable for rejection. iii) Bidders should enclose details of similar system supplied to reputed firms/psus/govt. organizations and Satisfactory Performance Report from them. iv) Bidders should enclose Technical Specification and user manual of the equipment. In the absence of above documents in the quotation the bids will not be considered. COVER 2 PRICE BID shall contain; i) Rate / pricing details and other relevant commercial conditions ONLY. ii) Applicability of statutory levies, if any, has to be indicated clearly in the quotation. No claim on any statutory levy shall be entertained on a later date. The price quoted shall be for supply and installation of the item at ITI Limited, Regd. & Corporate Office, ITI Bhavan, Dooravaninagar, Bangalore 560 016 Note (a) Tenders should reach us before 17:00 Hrs. of the Due Date (b) Separate envelopes should be used for each enquiry. (c) Offer should have commercial condition and technical details (d) Earnest Money Deposit (EMD) if required has to be remitted in the form of Demand Draft in favour of ITI Ltd., Regd. & Corporate Office payable in any Scheduled Bank in Bangalore. No interest will be paid on EMD and will be returned to the unsuccessful tenderer after finalisation of the purchase order. EMD of successful bidder will be adjusted towards security deposit payable by him as laid down at Sl. No. 13 Offers received after the due date and time will not be considered, under any circumstances. Offers received without indication of tender enquiry reference and due date on the envelope is also liable for rejection. ITI Limited reserves the right to accept or reject any / all the offers without assigning any reason whatsoever. 2. OPENING OF TENDERS: Tenders against our enquiries will be opened in the presence of the tenderer/authorised representatives on the due date and time. If there is any pre bid meeting with the tenderers, the date & time of the same will be informed to them. 3. LATE OFFERS: Tenders without indicating our enquiry No. & Due Date on the face of the envelope and tenders received late are liable for rejection without assigning any reason. Note (a) Send your quote well in advance of the due date. Quotations are accepted by fax / e-mail followed by confirmatory copy. Vendors are advised to submit the tenders to our Adminstration Department in person to avoid postal delay / loss of tenders in transit. (b) If you are not in a position to quote, for any reason, please communicate the same without fail to enable us to keep you on our vendor list for future requirements. (c) Please mention the Sl. No. and Code / description of the items exactly as per our enquiry. 4. PRICES: (a) ITI Ltd., is planning to have long term tie up with limited vendors, who can supply the item with good quality, prompt delivery and at lowest price. Hence, you may quote in such a way that a long-term relationship is possible. (b) Prices must be per unit as called for in the enquiry and should be on FOR ITI/FOR destination basis as the case may be and inclusive of Insurance charges. (c) ITI Ltd., under normal circumstances, may not negotiate for the price. Hence you are requested to quote your best price in the original quotation itself. (d) Any counter terms and conditions are not binding on us unless ITI Ltd., agree to the same in writing. Page 1/3

(e) In case of an order issued on you, the ordered rate should be firm till the completion of the order. In case where the market prices are going down beyond 5% of the ordered rate or decrease in the statutory levies, the same should be passed on to ITI Ltd. (f) Vendors should deliver the materials to ITI Ltd., Stores/the destination as mentioned in the P.O. ITI Ltd., will not take the responsibility of clearing the goods from the carriers godown/office/railway Station/Air port, etc. (g) In case of supply of imported items by local dealers proof of import should be provided. Prices quoted should indicate clearly the Modvat relief (by way of C.V.D.), being passed on to ITI and supplier should furnish regular invoice indicating rate and amount of duty that is passed on which should be proportionate to the material sold to ITI from the relevant imported consignment, covered under this appropriate Bill of Entry. (h) If the supplier supplies the same item at a lower rate to any of their customers during the pendency of execution of ITI Ltd., Purchase Order/ Order Amendment, the supplier should voluntarily come forward and reduce the price. (i) (j) The validity of your offer should be for a minimum period of 90 days from the date of opening the tender. Any Plant/division of ITI reserves the right for placement of Repeat Order if required within one year of original PO date. 5. STATUTORY LEVIES: (a) All applicable statutory levies like Sales Tax WITH Form C & WITHOUT Form C, Excise Duty, VAT, etc., should be separately indicated with the current rate applicable. Otherwise quoted rate will be considered as inclusive of taxes / levies. Vague terms like As applicable at the time of supply should be avoided. Apart from Statutory levies other charges like handling, Packing & Forwarding etc., will not be paid by ITI Ltd. (b) In case of tax exemption, authorisation letter from the competent authority should be enclosed along with the quote. (c) In case you absorb the sales tax portion, the same may be specified clearly in the quotation itself and not after opening the tender, which otherwise will be treated as post-tender correction and would disqualify your quote. (d) In case of statutory levies like Sales Tax, Excise Duty, Surcharge, VAT, etc., are modified, the same has to be intimated to ITI immediately. (e) In the event of any refund in Excise Duty/Customs Duty obtained from the Central Excise Department/ Customs Department by you or the manufacturer (if the manufacturer happens to be different from the supplier) on the Supplies made to us, such refunds should be passed on to us, immediately without waiting for any claim from us. 6. TERMS OF PAYMENT: (a) Payment will be made for the accepted quantity within 60 days from the date of receipt of the material / services at our Stores / Destination. (b) No payment will be made for the rejected quantity. (c) In case you fall under SSI as per DIC, please mention the same in all your quotations / invoices indicating also the certificate number. This is essential if in the unlikely event of delay in payment, you would like to claim preferential payment as an S.S.I 7. SAMPLES: Those tenderers, who have been asked to supply samples and who have not supplied the material against any of earlier orders, should submit FREE SAMPLES clearly indicating enquiry reference. Free samples along with your offer is preferable. In case of a Purchase Order on you, bulk supply should commence only after approval of samples and other approval formalities including infrastructure clearance. 8. WARRANTY: ITI Ltd., is an ISO accredited company. Hence, the warranty of your products should be for a minimum period of 24 months from the date of supply if not specified explicitly. Within this warranty period, if any of your components/subsystem is found defective during process/system testing/installation & commissioning/operation of equipment in the field, the same is to be replaced free of cost immediately by you. Warranty specified in the P.O. to be reckoned as final. 9. GENERAL: (a) We reserve the right to accept or reject any or all offers and to order full or part quantities or cancellation thereof without assigning any reason whatsoever. (b) Successful tenderer only will be intimated by post through letter of intent / firm orders. (c) Canvassing by tenderers in any form including un-solicited letters against tenders submitted or post-tender corrections shall render their tenders liable for summary rejection. (d) Any Plant/division of ITI reserves the right for placement of Repeat Order if required within one year of original date. 10. DELIVERY SCHEDULE: (a) Please indicate minimum lead-time required, for establishing the system. (b) Liquidated Damages Clause : Time is the essence of contract and the materials, against an order arising out of this enquiry must be delivered by the supplier according to the delivery schedule indicated in the P.O. In case of any change, the supplier should inform us in advance and obtain our approval to the revised delivery schedule. Should the supplier fail to deliver the material or part thereof as per the delivery schedule, or any extension thereof, we shall be entitled at our option either to recover from the supplier, as penalty, a sum equivalent to ½% (half percent) per week for first four weeks and 0.7% per week (fractions of a week will be considered as one week) thereafter for such delay or part thereof of the item delayed or terminate the contract in respect of the balance supply sodelayed and purchase materials elsewhere at the risk and cost of the defaulted supplier. Delivery schedule specified in the P.O. will be final. 11. LOCAL REPRESENTATION: Please indicate your local representative s address, telephone, Fax No., of the person to be contacted, in the offer. 12. TECHNICAL CATALOGUE: The Technical Catalogue in English should be submitted. In the event of any change in the technical catalogue, updated version may be sent to us immediately. It is essential that you simultaneously take up the same with approval authority and their approval copy sent to us. 13. GOVERNING LAW: All suits shall be subject to jurisdiction of ICADR Court, Bangalore Jurisdicion. 14. ITI Limited reserves the right to cancel the purchase order in case of default or breach of contract. Chief Materials Manager-CO&CPIO Page 2/3

Annexure-II SCOPE OF WORK 1. The enquiry is for Web based Video conferencing service. Other requirements like equipments at user end like PC, camera and also the bandwidth to ITI users will be provided by ITI Limited. 2. The Vendor shall provide one no of license and link for the Web based Video conferencing service for a period of 1 year. 3. The vendor shall specify the minimum configurations / ports required in the PCs and Laptops for the successful working of the system. The vendor shall also include the quotes of any additional hardware / Software required to make the system work in the Laptops and PCs of ITI. At the time of installation any hardware / software other than those specified in the quote that may be required to make the system work in the PCs / laptops, shall be supplied by the vendor without charging ITI. 4. The System shall support for 25 nos of the users (including 1 host). 5. The System shall have the facility / feature to work along with a Polycom system (which is already available in one of our units). 6. The system shall provide facility for recording and playing back the meetings. 7. The vendor shall agree to provide support to ITI in the form of Tele-support, mail support and if required person-to-person support. The Vendor shall have an office in Bangalore from where ITI can get support in form of their officials deputed to ITI in case of requirement. The address of their Bangalore office along with contact details may be provided in the quote.

Annexure-III Web based Video conferencing service Compliance sheet Sl.No. Particulars Compliance (Y/N) 1 The enquiry is for Web based Video conferencing service. Other requirements like equipments at user end like PC, camera and also the bandwidth to ITI users will be provided by ITI Limited. Remarks 2 The Vendor shall provide one no of license and link for the Web based Video conferencing service for a period of 1 year. 3 The vendor shall specify the minimum configurations / ports required in the PCs and Laptops for the successful working of the system. The vendor shall also include the quotes of any additional hardware / Software required to make the system work in the Laptops and PCs of ITI. At the time of installation any hardware / software other than those specified in the quote that may be required to make the system work in the PCs / laptops, shall be supplied by the vendor without charging ITI. 4 The System shall support for 25 nos of the users (including 1 host). 5 The System shall have the facility / feature to work along with a Polycom system (which is already available in one of our units). 6 The system shall provide facility for recording and playing back the meetings. 7 The vendor shall agree to provide support to ITI in the form of Telesupport, mail support and if required person-to-person support.the Vendor shall have an office in Bangalore from where ITI can get support in form of their officials deputed to ITI in case of requirement.. The address of their Bangalore office along with contact details may be provided in the quote.