18 Methodological note The Unipol Group Sustainability Report is drawn up every year and in keeping with a time schedule lined up with that of the Consolidated Financial Statements. The reported figures regard the period 1 January 2014-31 December 2014. Some data after the year ended have been added if available and significant. The document retains a basis of reporting basically similar to that of the previous year, including all of the Unipol Group companies operating in Italy in the characteristic sector - insurance and financial - and does not differ in the consolidation criteria adopted for what is provided in the Financial Report. The SapSuPM system was used to collect data and draft the document. The SapSuPM system involved, each one in respect of their roles and competences, more than 160 people, including data sources and approvers, from all company departments of the Group. In some cases, limited to a few specific areas linked to the availability of information and the closing date of the Report, the data used comes from estimates adopted on the basis of previous years values. The Managers have checked and approved the drafted Report. It was considered advisable to not include the companies that operate with greatly differing business processes in the reporting process in order to set aside the possibility to develop a special system of commitments, objectives and significant indicators upon conclusion of the Integration Plan for each business sector. In view of the size of the assets, it was decided to describe the activity of Atahotels and Tenute del Cerro with a separate schedule. Application of the GRI-G4 guidelines For the first time the Unipol Group Sustainability Report has been drawn up in total agreement with the GRI G4 guidelines. Its content was therefore determined following a proper analysis of materiality conducted in compliance with the guidelines. The methods adopted and the activities carried out to build the matrix are described on page XX. In applying the GRI-G4 standard, the topics in the Unipol Group materiality matrix were associated with the aspects predefined by G4 Specific Standard Disclosure (G4-19). Then the scope was defined (inside the organisation G-20 and outside the organisation G-21). As far as the internal scope is concerned, the material aspects were associated with the different business activities based on their importance and significance. With regard to the external scope, the analysis was made by evaluating the degree of impact of the stakeholders on the material aspect identified by Unipol and vice versa. Table GRI Content Index, available in the next chapter, provides details on the association made between material topics in the Unipol Group matrix, aspects predefined by G4 Specific Standard Disclosure and KPIs indicated by the GRI G4 or by other SRI analysts taken into consideration. Based on the current coverage of the Specific Standard Disclosure indicators associated with the material aspects, the level of adherence to the GRI-G4 standard is In accordance - Core. Document structure The structure of the document has been totally revised in order to bring it into line with the materiality matrix content. The division into three performance sections - financial, social and environmental - was maintained and is accompanied by an introductory section on Group Identity. The content of these macro sections is structured based on the topics that have been classified as material following the analysis made and the information required by the GRI G4 guidelines and by the main ESG funds. The Identity section also contains all information helpful for understanding the nature and size of the Group. To ensure the comparability of the indicators deemed most important over time, the 2014 data have been compared with those of 2013 where possible. In some cases the 2013 figure has been omitted due to lack of significance. Data prior to 2013 have not been published since the comparison would have been rather 144
Approach and methodological check Unipol Gruppo Finanziario 2014 Sustainability Report insignificant due to the profound changes that the Group structure has undergone following acquisition of the former Premafin Group. Reporting process and methods Collecting the data and processing the document were coordinated by the Ethical and Social Responsibility Department and involved all corporate Departments and Group companies. At the beginning of 2015 all the Managers were involved in identifying the priorities and the principal elements that were a feature of the year, whilst the sustainability contacts, appointed for each Department and company in the Group, collected data from the various people in charge of the work and helped to process it. The Managers checked the draft Consolidated Financial Statements, which were afterwards approved by the Board of Directors. Like the Financial Report, the document was published after its approval by the Unipol Gruppo Finanziario Board of Directors on 19 March 2015. The content of the Report is supplemented throughout the year with additional information published in the sustainability section of the website www.unipol.it. Assurance In order to check conformity of the Report with the GRI4 Standard, in line with the best international practices, it was deemed advisable to submit the 2014 Sustainability Report to a limited assurance process according to the ISAE3000 standard. Assurance is the statement provided by a third party based on explicitly referred to professional auditing principles and standards that regard observance of stated principles of accounting, the quality and completeness of the report, the correctness of the quantitative data, adequacy of the systems, processes and procedures, existence of the skills adequate for making the data and information on which company performance is based available. This report contains Standard Disclosures required by the GRI - Sustainability Reporting Guidelines. 145
19 Table of Report contents: GRI G4 Guidelines General Standard Disclosures Page External Limited Assurance STRATEGY AND ANALYSIS G4-01 6, 7, 17, 23, 24, 50, 51, 135,138 ORGANIZATIONAL PROFILE G4-03 12, 13, 14, 15, 16, 17, 18 G4-04 12, 13, 14, 15, 16, 17, 18, 20, 64, 65, 130, 133, 134 G4-05 16, 17, 18 G4-06 16, 17, 18 G4-07 32 G4-08 8, 16, 17, 18, 19, 20, 52, 53, 55, 56, 57, 58, 59, 60, 65, 66, 67, 118, 119, 120 The breakdown of direct premium income by region has not been specified, because this has been deemed irrelevant for the Unipol Group as a national business G4-09 16, 17, 18, 19, 20, 32, 54, 61 G4-10 20, 21, 22, 100,101,102 Number of male employees with permanent contracts: 5.894 Number of male employees with fixed-term contracts: 5 Number of female employees with permanent contracts: 5.866 Number of female employees with fixed-term contracts: 12 G4-11 100% G4-12 8, 110, 111, 112, 113 G4-13 24, 25, 33, 63, 144 No change in the amount of the share capital G4-14 38 G4-15 25, 26 G4-16 25, 26 IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES G4-17 24, 25, 51, 144, 145 G4-18 26, 27, 28, 29, 144, 145 G4-19 26, 27, 28, 29 G4-20 26, 27, 28, 29 G4-21 26, 27, 28, 29 G4-22 26, 27, 28, 29, 144, 145 G4-23 26, 27, 28, 29, 144, 145 STAKEHOLDER ENGAGEMENT G4-24 61, 62, 63 G4-25 58 G4-26 61, 62, 63, 94, 95, 108, 126, 127, 128, 129, 130, 131, 132, 133 G4-27 144, 145 REPORT PROFILE G4-28 144, 145 G4-29 144, 145 G4-30 144, 145 G4-31 144, 145 G4-32 146, 147, 148 G4-33 150 146
Approach and methodological check Unipol Gruppo Finanziario 2014 Sustainability Report General Standard Disclosures (continues) Page External Limited Assurance GOVERNANCE G4-34 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45 G4-38 34, 35 G4-45 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46 G4-51 ETHICS AND INTEGRITY 36, 37, 98, 99 The remuneration due in 2014 to key managers of the Parent Unipol for carrying out their functions in Unipol and in other consolidated companies is suitably disclosed in the Consolidated Financial Statements of the Unipol Group (p. 177), provided on the Unipol website G4-56 23, 24, 25, 26, 140, 141, 142 Specific Standard Disclosures Page External Limited Assurance DISCLOSURES ON MANAGEMENT APPROACH DMA G4-DMA** 57, 58, 59, 61, 62, 63, 78, 90, 96, 97, 98, 99, 100, 101, 102, 103, 110, 111, 112, 113, 114, 126, 127, 128, 129 ECONOMIC Economic Performance G4-EC01 8, 30, 31, 32, 33, 52, 53, 54, 61, 62, 67, 68, 69 G4-EC02 25, 41, 117, 124 G4-EC03 103, 104, 105, 106 G4-EC04 57, 58, 59, 60 Indirect Economic Impacts G4-EC08 63, 64, 67, 75, 106 Procurement Practices G4-EC09 64 ENVIRONMENTAL Materials G4-EN01 85, 86 Energy G4-EN03 80, 81, 82 G4-EN06 80, 81, 82 Emissions G4-EN15 84, 85 G4-EN16 84, 85 G4-EN17 84, 85 Effluents and Waste G4-EN23 85, 86 Transport G4-EN30 83, 84 Overall G4-EN31 82, 86 147
19 Table of Report contents: GRI G4 Guidelines Specific Standard Disclosures (continues) Page External Limited Assurance SOCIAL - Labor Practices and Decent Work Employment G4-LA01 101, 102 Labor/Management Relations G4-LA04 Training and Education Figure specified in the various collective labour agreements, which cover 100% of employees G4-LA09 96, 97, 98, 109 G4-LA10 98, 99 Diversity and Equal Opportunity G4-LA12 21, 22, 34, 35, 36, 99, 100 Equal Remuneration for Women and Men SOCIETY G4-LA13 99, 100 Anti-corruption 37, 38, 90 G4-S004 Anti-Corruption Behavior The Group directors do not receive specific training on the Organisation, Management and Control Model as they are responsible for approving the adoption of that Model G4-S007 91 Compliance G4-S008 91, 92, 93 PRODUCT RESPONSIBILITY Product and Service Labelling G4-PR05 130 Marketing Communications G4-PR07 Customer Privacy 126, 127, 128, 129, 130, 131, 132 No sanction for failure to comply with laws and standards on marketing and advertising G4-PR08 45, 127, 128 Compliance G4-PR09 91, 92, 93, 131, 132, 133 SECTOR SPECIFIC ASPECT - SOCIETY Product Portfolio G4-FS07, G4-FS08 12, 13, 14, 15, 16, 17, 115, 116, 117, 118, 119, 120 G4-FS08 115, 116, 117, 118, 119, 120 Active ownership G4-FS11 58, 59, 60, 120 Local communities G4-FS14 72 *The data and information subject to a limited audit in the 2014 Sustainability Report are detailed in pages 150-152. **The DMAs (analytical monthly claims) drafted in the document for the individual material aspects are also specified herein. 148