Appendix A - How to Read Min.-Max. Results WTP MIN-MAX Results System: Water Utility = Water Treatment & Distribution Water Distribution WTP = Water Treatment Plant WWTP = Wastewater Treatment Plant.2.4.3.1 Water Filtration Plants 3.1 KPI Measured 3.7 3.6 3.7 Final Graphs Protect Public Health and Safety - Value for Nitrates (mg/l) Attempt to normalize data by combining like systems. 213 212 211 21 29 4.6 3.14.26.33.32.33.26.26.26.3.3 1. 2. 3. 4. 5. Group Target <1mg/L Target set during the annual workshop by members. Not all metrics have a Group Target National Water and Wastewater Benchmarking Initiative 215 Report
Water Utility Min-Max- Results Final Graphs Ensure Adequate Capacity - # of Hours of Treated Water Storage Capacity at Average Day Demand 2 All Water Utilities 214 213 212 211 21 1 8 87 86 95 94 16 16 16 29 29 3 31 29 28 28 2 4 6 8 1 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs $.15 $.21 $.33 $.33 $.33 Meet Service Requirements with Economic Efficiency - 1 Cost of Water Quality Monitoring / Population Served Integrated System Utilities 214 213 212 211 21 $5.87 $5.61 $5.6 $5.38 $6.77 $1.76 $1.74 $1.7 $1.87 $1.54 $1.18 $1.9 $1.7 $1.84 $1.2 $ $2. $4. $6. $8. Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs Protect the Environment - 1 Cost of Water Conservation Program / Population Served All Water Utilities $ $ $ $ $ 214 213 212 211 21 $2.94 $11.19 $11.4 $12.91 $14.45 $.51 $.34 $.43 $.36 $.5 $.53 $.39 $.74 $.77 $2.13 $ $3. $6. $9. $12. $15. $18. Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs # of Days of Water Restrictions All Water Utilities Protect the Environment - 2 214 213 212 211 21 365 365 365 365 365 64 76 116 12 122 1 2 3 4 5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs Protect the Environment - Per Capita Average Day Consumption for Residential Customers (lpcd) 153 15 16 138 149 Water Distribution and Integrated Utilities 214 213 212 211 21 3 541 575 584 652 636 18 185 199 197 27 166 17 184 17 176 1 2 3 4 5 6 7 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs Have Satisfied and Informed Customers - # of Water Quality Customer Complaints / 1, People Served Water Distribution and Integrated Utilities 1.1.1 214 213 212 211 21 3.7 4 7.4 15. 36.5.3.3.4.6.1.2.5.2 5 1 15 2 25 3 35 4 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs Protect Public Health and Safety - Connections Affected by Boil Water Advisory / 1 Service Connections All Water Utilities 1 5.2 214 213 212 211 21 1. 2. 3. 4. 5. 6. Negative Values - no data available Note: This graph is based on the new metric - no historical data available National Water and Wastewater Benchmarking Initiative 216 Report
Water Utility Min-Max- Results Final Graphs Provide a Safe and Productive Workplace 1 4% Distribution of Workforce by Age All Water Systems Group 33% 32% 3% 27% 22% 25% 22% 2% 1% 11% 11% 11% 6% % 2-3 Years 31-4 Years 41-5 Years 51-6 Years 61-7 Years Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report All Water Systems Provide Reliable Service and Infrastructure - 1 5 Year Running Average Capital Reinvestment / Replacement Value.2% % % %.7% 214 213 212 211 21 6.82% 1.34% 13.51% 15.25% 18.17%.87% 1.2%.85%.91% 1.15% 1.56% 1.83% 1.45% 1.39% 1.31% % 4% 8% 12% 16% 2% National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Provide Reliable Service and Infrastructure - 2 Unscheduled Maintenance Hours / Total Maintenance Hours All Water Systems % % % % 2% 214 213 212 211 21 22% 39% 51% 6% 6% 5% 9% 8% 9% 13% 1% 1% 2% 5% 17% % 1% 2% 3% 4% 5% 6% 7% National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Average Day Demand / Existing Water Licence Capacity All Water Systems Ensure Adequate Capacity - 1 13% 13% 14% 13% 13% 214 213 212 211 21 66% 67% 65% 68% 72% 37% 38% 36% 32% 32% 26% 28% 29% 29% 29% % 1% 2% 3% 4% 5% 6% 7% 8% National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report # of Days the Plant Operated at >9% Capacity Water Filtration Plants Ensure Adequate Capacity - 2* 214 213 212 211 21 7. 15. 13. 35. 64..4.7 1.6 2.6.3 1. 1 2 3 4 5 6 7 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 2 Total FTEs / 1, ML Treated Membrane Filtration Plants.4.18.16.19.17 214 213 212 211 21 1.33 1.47 1.76 1.91 1.89.45.3.39.33.37.73.73.68.69.7.5 1. 1.5 2. 2.5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 3 O&M Cost / ML Treated Membrane Filtration Plants $6 $4 $39 $44 $73 214 213 212 211 21 $244 $318 $348 $429 $459 $143 $128 $115 $145 $181 $143 $153 $148 $182 $213 $ $5 $1 $15 $2 $25 $3 $35 $4 $45 $5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 5 Energy Consumed in kwh / ML Treated Membrane Filtration Plants 48 5 92 353 449 214 213 212 211 21 929 885 1,361 1,728 1,892 464 448 615 556 774 732 878 837 874 885 2 4 6 8 1, 1,2 1,4 1,6 1,8 2, Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Membrane Filtration Plants Meet Service Requirements with Economic Efficiency - Chemical Cost / ML Treated 6 $3.2 $3. $3. $3.2 $6.3 214 213 212 211 21 $8.5 $12.1 $14.2 $24.7 $26.6 $6.3 $6. $6.8 $1.8 $12.5 $8.8 $9.1 $8.5 $12.1 $14.2 $ $5 $1 $15 $2 $25 $3 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Average Value for Turbidity (NTU) Water Filtration Plants Protect Public Health and Safety - 1.13.2.11.14.14 214 213 212 211 21.21.32.383.5.53.5.52.52.54.5.4.4.4.34.43.2.4.6.8 1. Negative Values - no data available Group Target <.3 NTU National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Protect Public Health and Safety - 2 # of Occurrences of Total Coliforms Water Filtration Plants 214 213 212 211 21 1. 1. 2. 3. 7. 1 2 3 4 5 6 7 8 Group Target Occurences National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Protect Public Health and Safety - Value for Nitrates (mg/l) Water Filtration Plants 3.2.4.3 214 213 212 211 21 3.7 3.6 3.7 4.6 7.3.29.23.3.33.34.2.26.26.26.3 1. 2. 3. 4. 5. 6. 7. 8. Group Target <1mg/L National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 1 # of O&M Accidents with Lost Time / 1, Labour Hours All Water Systems 214 213 212 211 21.42.9.226.31.32.5.1.15.2.25.3.35 National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 2 # of Lost Hours due to O&M Accidents / 1, Labour Hours All Water Systems 214 213 212 211 21 2.5 22.3 22.3 16.9 18. 5 1 15 2 National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 3 # of Sick Days Taken per O&M Employee All Water Systems.9 1.5 2. 2. 2.1 214 213 212 211 21 12.1 17.9 18. 22.6 22.8 7.5 8. 6.8 7.1 6. 5. 5.1 6.9 7.3 22.8 5 1 15 2 25 National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Total Available O&M Hours / Total Paid O&M Hours All Water Systems Provide a Safe and Productive Workplace - 4 63% 73% 73% 68% 71% 214 213 212 211 21 93% 92% 92% 88% 91% 8% 81% 81% 83% 84% 76% 83% 83% 83% 82% % 2% 4% 6% 8% 1% 12% No Value - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 5 Total Overtime O&M Hours / Total Paid O&M Hours All Water Systems 1% 1% % 2% 1% 214 213 212 211 21 17% 17% 16% 24% 29% 6% 7% 6% 8% 7% 5% 5% 5% 6% 5% % 5% 1% 15% 2% 25% 3% 35% National Water and Wastewater Benchmarking Initiative 216 Report
WTP MIN-MAX Results Final Report Protect the Environment - 1* % of Water Wasted During Treatment Process Water Filtration Plants.2% % % 2.7% 3.5% 214 213 212 211 21 11.1% 1.2% 12.9% 13.3% 14.7% 3.7% 5.8% 5.8% 7.5% 9.% 5.8% 7.% 7.% 7.1% 1.2%.% 2.% 4.% 6.% 8.% 1.% 12.% 14.% 16.% National Water and Wastewater Benchmarking Initiative 216 Report
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - 1 # of Main Breaks / 1 km Length Water Distribution & Integrated Systems.7 1.8.8 1.9 214 213 212 211 21 13.6 23.5 24.5 27.6 31. 7.3 6.9 6.5 6.4 6.9 5.1 4.5 5.7 4.5 9.7 5 1 15 2 25 3 35 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - % of Valves Cycled Water Distribution & Integrated Systems 2 1% % % 9% 8% 214 213 212 211 21 99% 96% 95% 95% 112% 24% 25% 19% 24% 31% 12% 12% 12% 12% 11% % 2% 4% 6% 8% 1% 12% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - 3 % of Inoperable or Leaking Valves Water Distribution & Integrated Systems % % % % % 214 213 212 211 21 2.1% 2.6% 2.4% 3.7% 4.8%.5%.4%.4%.4%.3%.1%.4%.5%.4%.3% %.5% 1.% 1.5% 2.% 2.5% 3.% 3.5% 4.% 4.5% 5.% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Non-Revenue Water (L/connection/day) Provide Reliable Service and Infrastructure - Water Distribution & Integrated Systems with Universal Metering 4* Minimu m 2 32 56 73 214 213 212 211 21 Maximu m 383 386 44 44 46 172 169 184 151 152 147 163 27 198 239 5 1 15 2 25 3 35 4 45 5 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - % of Hydrants Inspected and Winterized Water Distribution & Integrated Systems 5 2% 28% 37% 25% 34% 214 213 212 211 21 286% 298% 352% 451% 543% 13% 125% 121% 184% 16% 142% 196% 211% 36% 277% % 1% 2% 3% 4% 5% 6% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % % % % % Provide Reliable Service and Infrastructure - % of Inoperable or Leaking Hydrants Water Distribution & Integrated Systems 6 214 213 212 211 21 5.33% 6.92% 1.98% 22.1% 22.75% 1.53%.93% 1.39%.99%.87%.42%.42%.51%.34%.35% % 5% 1% 15% 2% 25% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % % %.4% Provide Reliable Service and Infrastructure - 7 # of Emergency Service Connection Repairs & Replacements / # of Service Connections Water Distribution & Integrated Systems 214 213 212 211 21.35%.57%.64%.59%.81%.13%.15%.11%.11%.14%.6%.5%.4%.6%.13% %.1%.2%.3%.4%.5%.6%.7%.8%.9% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - # of Unplanned System Interruptions / 1km Length Water Distribution & Integrated Systems 8 2.6.9 1.8 214 213 212 211 21 36.1 48.4 5.5 56.3 74.4 12.6 11.5 9.3 1.4 9.1 8.3 1.8 8.3 17.4 64.3 1 2 3 4 5 6 7 8 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - Total Customer Days without Service / Total # of Service Connections Water Distribution & Integrated Systems 214 213 212 211 21.37 9..2.5.1.15.2.25.3.35.4 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide Reliable Service and Infrastructure - 5 Year Running Average Capital Reinvestment / Replacement Value %.14%.1%.17% Water Distribution & Integrated Systems 214 213 212 211 21 1 1.35% 2.77% 2.45% 2.51% 2.64%.71%.58%.56%.43%.48%.25%.3%.34%.43%.52% %.5% 1.% 1.5% 2.% 2.5% 3.% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % Provide Reliable Service and Infrastructure - Total Corrective Maintenance Hours / Total Maintenance Hours 23.1% 17.6% 25.3% 25.9% All Water Systems 72.7% 74.5% 69.% 79.7% 68.5% 1.% 1.% 1.% 95.% 1.% 214 213 212 211 21 11 % 92.2% 91.9% 91.9% 91.1% % 2% 4% 6% 8% 1% 12% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs 2.45 1.39 1.63 1.82 1.47 Meet Service Requirements with Economic Efficiency - # of O&M FTEs / 1km Length Water Integrated Systems 214 213 212 211 21 1 7.5 6.99 6.53 5.81 15.36 3.39 3.45 3.8 3.4 3.18 3.83 3.18 3.85 3.23 2. 4. 6. 8. 1. 12. 14. 16. 18. The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - Total # of FTEs / 1km Length Water Integrated Systems 3.9 2.62 3.19 2.78 2.43 2 214 213 212 211 21 6.88 6.58 8.1 7.78 8.73 3.97 4.58 4.34 4.3 4.47 4.45 4.52 5.11 5.14 6.37 1. 2. 3. 4. 5. 6. 7. 8. 9. 1. The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - # of Inhouse Metering O&M FTEs / 1 Meters Water Distribution & Integrated Systems with Universal Metering 3*.2.21.31 214 213 212 211 21.119.163.219.28.355.7.68.68.66.95.1.11.12.96.17.5.1.15.2.25.3.35.4 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs $2.9 $3.2 $3.9 $3.6 $4.4 Meet Service Requirements with Economic Efficiency - O&M Cost (') / km Length Water Integrated Systems $1.4 $9.8 $9.7 $11.8 $14.1 4 214 213 212 211 21 $8.3 $7.4 $7.9 $7.3 $9.1 $4.5 $3.9 $3.6 $5.9 $6.2 $ $2 $4 $6 $8 $1 $12 $14 $16 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs $2.53 $1.89 $2.6 $2.3 $2.7 Meet Service Requirements with Economic Efficiency - Pipes O&M Cost (') / km Length Water Integrated Systems $8.16 $8.39 $7.92 $7.5 $1.67 6 214 213 212 211 21 $4.99 $5.78 $5.71 $4.29 $7.44 $2.88 $2.6 $2.3 $4.2 $3.95 $ $2. $4. $6. $8. $1. $12. National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Meet Service Requirements with Economic Efficiency - 7 Metering O&M Cost / # of Meters Water Distribution & Integrated Systems with Universal Metering $.9 $2.5 $3.9 $3.1 $4.1 214 213 212 211 21 $34.2 $5.5 $53. $99.6 $15.5 $13.8 $13.3 $12.6 $12. $12.6 $4.1 $2.5 $4.3 $7.2 $13.7 $ $2 $4 $6 $8 $1 $12 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs $16 $9 $9 $9 $32 Meet Service Requirements with Economic Efficiency - Cost of Fire Hydrant O&M / # of Fire Hydrants Water Distribution & Integrated Systems 214 213 212 211 21 9 $157 $154 $162 $183 $268 $8 $79 $79 $91 $84 $86 $99 $17 $154 $268 $ $5 $1 $15 $2 $25 $3 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs All Water Systems Provide a Safe and Productive Workplace - # of O&M Accidents with Lost Time / 1 O&M Labour Hours.27.3.24.43.58 214 213 212 211 21 1.3.2.2.1.1.2.3.4.5.6.7 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide a Safe and Productive Workplace - # of Lost Hours due to O&M Accidents / 1 O&M Labour Hours All Water Systems 214 213 212 211 21 2 12.8 47.5 73. 74.7 122.5.3.5.9.7 2 4 6 8 1 12 14 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide a Safe and Productive Workplace - # of Sick Days Taken per O&M Employee All Water Systems 1.4 1.5 2.7 1.1 214 213 212 211 21 3 14.6 2.4 18.3 22.6 47.9 6.3 5.5 5. 8.4 9.8 8.9 9.2 9.8 12. 11.5 1 2 3 4 5 6 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs All Water Systems Provide a Safe and Productive Workplace - Total Available O&M Hours / Total Paid O&M Hours 66% 66% 61% 72% 214 213 212 211 21 4 83% 77% 8% 82% 81% 81% 81% 81% 83% 81% 82% 1% 96% 94% 94% % 2% 4% 6% 8% 1% 12% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Provide a Safe and Productive Workplace - Total Overtime O&M Hours / Total Paid O&M Hours All Water Systems 1.3%.3% 1.2%.1% 214 213 212 211 21 5 14.6% 17.9% 18.6% 29.% 35.4% 8.5% 5.6% 5.1% 6.3% 4.7% 5.3% 3.5% 5.3% 6.7% 9.8% % 5% 1% 15% 2% 25% 3% 35% 4% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Water Distribution & Integrated Systems Have Satisfied and Informed Customers - # of Water Pressure Complaints by Customers / 1, People Served 1.4.6.1 214 213 212 211 21.87 1.1 1.16 1.1 1.12.28.47.35.41.43.4.4.8.4.22.2.4.6.8 1. 1.2 1.4 National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs % of Cumulative Main Length Cleaned Protect Public Health and Safety - 1 % % % % % 1% 1% 12% 1% 214 213 212 211 21 125% 9% 13% 12% 2% 22% 1% 1% 1% 1% 1% % 2% 4% 6% 8% 1% 12% 14% National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Average Value for Turbidity (NTU) Water Distribution & Integrated Systems Protect Public Health and Safety - 2.1.1.1 214 213 212 211 21.53.69.67.73 1..19.19.27.17.23.2.4.6.8 1. 1.2 Group Target < 1 NTU National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Protect Public Health and Safety - # of Days with Total Coliforms Water Distribution & Integrated Systems 3 214 213 212 211 21 7 1 13 24 26 1 5 1 15 2 25 3 Group Target occurrences National Water and Wastewater Benchmarking Initiative 216
Water Distribution Systems Min-Max- Results PRELIMINARY RESULTS Draft Graphs Protect Public Health and Safety - 4 Average Value for THMs (mg/l) Water Distribution & Integrated Systems.1.1 214 213 212 211 21.6.1.12.11.245.27.28.26.27.26.27.27.3.27.26.5.1.15.2.25.3 Group Target <.8 mg/l National Water and Wastewater Benchmarking Initiative 216
WWTP MIN-MAX Results Final Report Provide Reliable Service and Infrastructure - 2 % Reactive Maintenance All WWTPs % 3.3% % % % 214 213 212 211 21 68.8% 68.8% 67.3% 8.% 83.2% 1.1% 12.3% 1.7% 15.3% 24.5% 13.1% % % 2% 4% 6% 8% 1% Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Ensure Adequate Capacity - 1 % of Design AAF Capacity Utilized All WWTPs 22% 29% 36% 37% 38% 214 213 212 211 21 99% 17% 17% 116% 128% 7% 72% 71% 74% 71% 63% 72% 7% 17% 37% 57% 77% 97% 117% 137% Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report.2.23.14.19.21 Meet Service Requirements with Economic Efficiency - 1 # of O&M FTEs / 1, ML Treated Secondary and BNR WWTPs 214 213 212 211 21 2.98 2.94 19.49 19.79 21.5.64.65.63.62.58 1.18 1.28 5. 1. 15. 2. 25. Negative Values - no data available The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 2 Total # of FTEs / 1, ML Treated Secondary and BNR WWTPs.27.27.26.25.2 214 213 212 211 21 3.2 3.18 22.27 22.62 24.57 1.14 1.2 1.1.73.7 1.35 1.6 5. 1. 15. 2. 25. 3. Negative Values - no data available The values include contracted staff where data was provided National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report $9 $11 $98 $12 $123 Meet Service Requirements with Economic Efficiency - 3 O&M Cost / ML Treated Secondary and BNR WWTPs 214 213 212 211 21 $813 $94 $2,68 $2,18 $2,762 $289 $311 $281 $26 $237 $482 $339 $17 $ $5 $1, $1,5 $2, $2,5 $3, Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Meet Service Requirements with Economic Efficiency - 4 Energy Consumed (kwh) / ML Treated Secondary and BNR WWTPs 315 291 235 231 236 214 213 212 211 21 2,143 2,236 4,2 3,936 3,671 813 856 853 882 912 525 74 2,325 5 1, 1,5 2, 2,5 3, 3,5 4, 4,5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report $9.6 $9.8 $9.3 $2.8 $8.1 Meet Service Requirements with Economic Efficiency - 5 Cost of Purchased Energy / ML Treated Secondary and BNR WWTPs 214 213 212 211 21 $127.8 $167.7 $451.9 $433.6 $4. $5. $51.9 $47.4 $47.2 $45.7 $69.3 $53.7 $52.9 $ $5 $1 $15 $2 $25 $3 $35 $4 $45 $5 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Protect the Environment - 1 # of Regulated Tests Out of Compliance All WWTPs 214 213 212 211 21 125 163 216 22 222 Average 8.2 5.7 7.2 14.5 1.8 5 1 15 2 25 3 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Protect the Environment - 2 kg of BOD Discharged to the Environment per Capita Secondary and BNR WWTPs.21 214 213 212 211 21 2.93 2.78 2.71 3.23 6.34.95 1..95.79.96.94.95 1. 2. 3. 4. 5. 6. 7. Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 1 1. 1. 1. 1. Sick Days Taken per Field Employee All WWTPs 214 213 212 211 21 18.2 22.5 21.6 22. 25.4 Average 5.8 7.8 9.1 8.1 8. 3.5 4. 5 1 15 2 25 3 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report All WWTPs Provide a Safe and Productive Workplace - Total Available Field Hours / Total Paid Field Hours 2 49% 71% 7% 7% 69% 214 213 212 211 21 96% 96% 92% 1% 89% 81% 81% 81% 82% 82% 75% 79% % 2% 4% 6% 8% 1% 12% No values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 3 Total Overtime Hours / Total Paid Field Hours All WWTPs.4%.5%.5%.7% 2.1% 214 213 212 211 21 16.7% 24.2% 24.3% 25.2% 27.5% 4.6% 5.2% 4.% 5.4% 4.8%.7% 6.1% % 5% 1% 15% 2% 25% 3% Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 4 # of Field Accidents with Lost Time / 1, Field Labour Hours All WWTPs 214 213 212 211 21.11.11.41.48.48 Average.2.2.3.1.2.1.2.3.4.5.6 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report Provide a Safe and Productive Workplace - 5 # of Lost Hours Due to Field Accidents / 1, Field Labour Hours All WWTPs 214 213 212 211 21 8.7 15.7 13.9 16.5 57.7 Average 1.5 1.1.8 1.2 2.1 1 2 3 4 5 6 7 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report
WWTP MIN-MAX Results Final Report # of Odour Complaints / 1, People Served All WWTPs Have Satisfied and Informed Customers - 1 214 213 212 211 21.57.449.443.792 1.229 Average.49.3.31.33.27.44.243.2.4.6.8 1. 1.2 1.4 Negative Values - no data available National Water and Wastewater Benchmarking Initiative 216 Report