ENVIRONMENTAL AND SOCIAL TRAINING ACTIVITIES

ENVIRONMENTAL AND SOCIAL TRAINING ACTIVITIES 5

Training materials produced in Turkey to aid reinstatement / biorestoration

5 5 ENVIRONMENTAL AND SOCIAL TRAINING ACTIVITIES 5.1 PROJECT WIDE APPROACH Training continues to take place at many levels with the ultimate objective to ensure that all employees are effective in their job and are able to carry out their environmental and social responsibilities. The scope and detail of training continues to match the differing needs of the target groups and as a result the emphasis, as well as the training method, varies from country to country and over time. During Q3 particular effort was directed towards providing training in areas that had been identified though internal and external reviews and audits as existing or potential weaknesses. A range of methods has been used for this activity. Toolbox talks are popular with the construction crews and widely used, mainly because they are relatively informal, flexible and can be easily developed to cover topical issues (see Case Study 5.1). In other instances a multifaceted approach is appropriate as was the case for community safety (see Case Study 5.2). As the project is moving into a critical stage regarding reinstatement, support material has been prepared and various training programs developed and implemented to ensure that reinstatement works are properly planned, resourced and executed (Case Studies 5.3 and 5.4). Another example of how the project is adapting its training programs to meet the changing demands of construction is the seed collection program. This program is key to successful biorestoration. It is not only labour intensive, but also requires particular skills and hence training in seed identification, collection, preservation and storage (Case Study 2.2). 5.2 AZERBAIJAN 5.2.1 BTC Training courses provided to BTC personnel during the last quarter are outlined in Table 5.1. Table 5.1: BTC Azerbaijan Environmental and Social Training Organizational Target Group Employees trained (as percentage of target group) Site Supervisor Environmental Induction 100 Field Environmental Officer Training 100 General Environmental and Social Induction 95 ESMS Awareness 91 Besides the training courses required by the training needs matrix (Table 5.1), BTC provided coaching for contractors personnel on how to more effectively operate the incinerator. BTC continued to provide HIV/AIDS, STIs and Alcohol/Drug Abuse training courses in camps throughout Q3. In total, 350 construction contractor employees attended these courses during Q3, with most of the workforce having attended equivalent courses earlier in the year. 5-1

5.2.2 CONTRACTORS CCIC and SPJV have been actively involved in training throughout the quarter. Both conducted a wide range of Toolbox Talks, as summarised in Table 5.2 and listed below: Waste management Pollution prevention Spill response Earthworks (topsoil / subsoil) Environmental information (animals, RB species vegetation, etc.) Dust control Work within approved area (ROW corridor) / access roads Cultural heritage / Archeological finds General Environmental issues / Environmental Induction Noise control HDD works / bentonite disposal Erosion control / Sediment Control Chemicals Storage / Fuel & Refueling Hydro test water management Watercourses Reinstatement / Biorestoration Pumping of water Table 5.2: Number of Toolbox Talks Conducted by Contractors Contractor July August September CCIC 1049 196 37 SPJV 255 239 191 CCIC continued to conduct a 2-day SAFE HSE inductions which include a 2-3 hour session on E&S issues and Oil Spill Response training. Approximately 300 employees attended the induction course and approximately 250 were involved in Oil Spill Response training (Table 5.3). Table 5.3: HSE Induction Training Title of training course July August September SAFE HSE Induction 99 99 99 Oil Spill Response 83 84 88 5-2

5.3 GEORGIA 5.3.1 BTC Induction Training Environmental and social induction training continues to form part of the induction process provided to new employees and sub-contractors. However, because the construction phase of the project is at an advanced stage there is a limited need for induction courses. Existing employees have been on the project for some time and the focus has now moved to continuous training in the form of toolbox talks and specialized, issue-specific training. Toolbox Talks During this quarter BTC in Georgia continued to update it s current training materials for use in the field and is utilizing the project-wide Toolbox talks referred to in Case Study 5.1 as the basis. Meetings to obtain contributions from Environmental Coordinators were held in both Spreads 1 and 2 and this information has been incorporated into the training materials. Copies of these are undergoing in-house review and adaptations prior to distribution to SPJV environmental training staff in the next quarter. In the meantime Toolbox talks and specialist environmental and social training continued to be provided by the SPJV in the field. These were provided in each spread and at the facilities and were provided on the following environmental topics: Soil management Spill Prevention and Response Waste management Pollution Prevention Plant translocation plans Site specific sensitivities Water pollution prevention Erosion Control Refuelling Protection of Cultural Heritage Reinstatement Specification General housekeeping BTC Co. and the Contractor s CLOs also continued the community Health and Safety awareness briefings in the communities. Most of these have focused on children and have taken place in cooperation with district schools. However, the campaign is now expanding to include communities as a whole and focuses on issues such as open trench safety, traffic safety and general awareness (see Case Study 5.2). 5-3

5.3.2 CONTRACTOR Table 5.4 provides a summary of the number of Toobox talks that were undertaken by the contractor in the past quarter. Table 5.4: Number of Toolbox Talks presented by the Contractor July August September Total Facilities 50 49 52 151 Pipeline 122 91 119 332 Total 172 140 171 483 5.4 TURKEY 5.4.1 CONTRACTORS Induction Training Environmental and social induction training continues to be provided to new recruits with the majority of induction training being provided to sub-contractors. Table 5.4 summarises the numbers of Contractor and sub-contractor personnel that received environmental and social induction and refresher training in Q3. As expected these figures are generally less than the numbers that undertook induction and refresher training in Q2, as construction employment levels have peaked in Turkey. Table 5.4: Environmental and Social Induction Training Progress July August September Pipeline 871 695 500 Pump Stations 380 477 302 Ceyhan Marine Terminal 835 517 622 Environmental Training The focus of additional environmental training this quarter was on reinstatement and biorestoration. A highlight of the quarter was the field biorestoration workshops run by a biorestoration expert from Cranfield University, a botany expert from Gazi University and BTC ecologists. The workshops were held over a 2-day period in each Lot, and were attended by all relevant BTC, Botaş and Contractor staff. The workshops involved visits to key sites to discuss site-specific biorestoration methods. A Biorestoration Guide was prepared to describe many of the practices discussed during the workshop (Case Study 5.3) and will help ensure the consistent implementation of best practice biorestoration methods across the project. During Q3 each of the ROW Contractors held Toolbox talks on reinstatement and biorestoration topics. Topics included topsoil stripping, handling and protection, plant translocation and ESA management. In Lot B, representatives of the Contractor, Botaş and some sub-contractors attended a reinstatement demonstration in Lot C. During this site visit, Lot B observed the reinstatement of difficult areas including steep and side slopes, agricultural lands and river crossings. In Lot C reinstatement training was provided to managers, engineers, foremen, plant operators and construction workers in Azizili, Andirin and Yesilkent camps. Additional training relating to environmental mitigation at river crossings was provided in Adirin and Yesilkent camps. 5-4

Toolbox talks and specialist environmental and social training continued to be provided in the field. Toobox talks are given daily in each spread and at the facilities and were provided on the following topics: River crossing management Soil management Oil spill management Waste management Plant translocation plans Site specific sensitivities Water pollution prevention Refuelling Important plant areas Trench excavation and backfilling Wastewater treatment plant management Archaeology Ecology General housekeeping Seed collection Seeding technique Use of jute matting Tanker accident in Iskenderun Bay Social Training A key focus for social training this quarter was community safety (Case Study 5.2). Toolbox training was held in all Lots and covered a host of community safety issues including trench safety, traffic safety and personnel responsibility for third party safety. In Lot C toolbox talks were arranged to discuss the third party fatalities that occurred in Lot C in July. These toolbox talks included discussions on what lead to those fatalities and the general responsibilities of foreman, supervisors and workers in preventing death or injury to third parties in future. A social alignment workshop was held in August and was attended by representatives from Botaş and each of the Contractors. The purpose of the workshop was for Contractor CLOs and Botaş Community Relations Supervisors to: Raise their concerns regarding social issues generally, including community safety, to Botaş management in order that appropriate additional mitigation measures could be formulated Compare and share experiences and lesson s learned Seek alignment to key social issues in Turkey Social training topics (in addition to Community Safety) included: Project s social policy Community awareness and project impacts Responding to the media Socio-cultural awareness for non-turkish work staff held in appropriate languages Camp rules Traffic management awareness Safe driving training Employee s contribution to improved Community Relations performance STD awareness training 5-5

5.4.2 BOTAŞ TRAINING During Q3 Botaş continued to provide environmental and social training to employees. Tables 5.5 and 5.6 show the percentage of employees that have completed their required environmental and social training. The levels of environmental training completed this quarter are down on last quarter, particularly at the pump stations. This can be attributed to the reduced need to recruit new staff at PTs 1, 3, 4 and IPT 1. Conversely there was an increase in the level of training at the Ceyhan Marine Terminal reflecting the continued expansion of the workforce. The social training figures for Botaş have increased considerably since last quarter 1. Table 5.5: Percentage of employees that have undertaken required environmental training up until end of Q3 2004 Type of Environmental Training Pipeline Pump Stations Ceyhan Marine Terminal Environmental Induction Training 95 92 92 Reinstatement 95 67 86 Waste Management 95 72 86 Noise Management 95 72 86 Air Management 93 72 86 Traffic Management 93 72 69 Aggregate Management 93 65 81 Contaminated Land 94 65 N/A Fuel Storage and Handling 94 65 80 Water Quality and Control 90 65 67 Archaeological Management 95 65 87 Environmental Management System 90 72 44 Seasonal Constraints 87 N/A N/A Accident/Incident Investigation Reporting 94 72 67 Off-shore Construction Monitoring N/A N/A 56 Spill Response 95 72 64 Table 5.6: Percentage of Botaş employees that have undertaken required social training up until end of Q3 2004 Type of Environmental Training Community Relations Training Cultural Sensitivities and Sitespecific Community Relations Issues Community Relations Management System Pipeline Pump Stations Ceyhan Marine Terminal Designated Sate Authority 92% 76% 100% 78% 92% 76% 100% 78% 92% 76% 100% 78% 1 The figures for Botaş Ankara training have not been included in this quarterly report as social training is no longer required for new Botaş employees based in Ankara. It will only be required if work is required in the field. 5-6