cspmigrations@sysgain.com

Welcome & Agenda

Introductions

About Sysgain Inc. Cloud Enablement DevOps, Automation and Modern Apps Big Data & Analytics Web Dev, Collaboration and Managed Services

MSP Azure Migration Program Overview Designed to help key partners worldwide build and scale a thriving Azure Migration Practice! Top MSP s nominated and engaged from each region/geography. Onboard partners and trained using Migration tools and methodologies. Partner Incentives and accelerators including program support. Drive migrations in H1 2017 Technical documentation and support to be provided by Microsoft for first 5 migrations Scoping Roadmap Migration Discover current servers, applications and workloads with Cloudamize Assess, map dependencies, select tools and forecast ROI Deliver actual migration in partnership with Sysgain

MSP Migration Program: Gives and Gets Role Commitment Discovery & Assessment Migrate Monitor & Manage Build a Migration Practice MSFT Microsoft Program Support provided by Corporate & Local Sales Teams 200 Cloudamize licenses 35% discount on additional Cloudamize licenses Cloudamize will waive partner program fee until end of June 2017 Cloudamize assessment tool training and office hours Access to complete Migration content and IP 1 2 x $15,000 BIF from Corp to subsidize the first two customer migrations (Each migration project needs to have at least 20 production VMs to qualify) IP: Azure CSP in a box content Product level escalations related to this program will have engineering support * *(Premier support ticket must be open) Early mover GTM incentive for two partners per area Continued marketing support and lead generations for qualified partners Partner Agree to program rules and prioritize resources to drive joint success Required participation in discovery and assessment training Assess 5 customers before end of March 2017 Submit project plans (SOWs) needed to move customer s production VMs to CSP (>20 production VMs per customer) Required participation in ASR training Migrate 5 customers with a minimum of 20 production VMs per customer before June 15, 2017 All migrations needs to be on CSP Willing to work with Microsoft to produce customer case studies Profitable Cloud Migration offer in market 1 White Papers, technical guides, tools, presentations, etc. supporting partners from assessment through migration

Customer Selection Criteria Recommended Customer Profile Segment: Mid and upper midmarket ROI: Customer understand value and is ready to start immediately Customer Migration Suitability Examples: Low regulatory overhead: Customer identified is in an industry with low regulatory restrictions (e.g., ideally not defence, finance, healthcare, or retail) Industry Pressure: Prioritize customers in verticals who face pressure to reduce CAPEX Scale: Scope of migration should be easily manageable solely by an MSP App portfolio: Select customers whose application portfolio supports migration (i.e. high proportion of Microsoft applications, ISV supported applications, and/or custom applications) On-premises TCO not a blocker: the customer does not require a fully baked business case. Alternatively, the customer is willing to use assumptions/benchmarks to ground on premises TCO Hardware Refresh: Due for hardware refresh. Avoid customers with new hardware Cloud Inclined: Customer is convinced of the cloud business case and wants to pursue a migration aggressively Agent Deployment: Willing to conclude security audit on ISV tool quickly

Migration Strategy

Program Workflow Partner Kickoff Tools Training First Migration(s)* Discover and Assessment Migrations Manage Walk through Program, Processes and Tools Roles and responsibilities and microsite/portal demo Support Service Level Agreement (SLAs) MSP Partner Cloudamize training Secure Cloudamize licensing Identify 1-2 simple workloads to migrate first Migrate simple workloads to Azure Educate customer on Azure Present SOW/Proposal Deploy Cloudamize agents and gather data Analyze Cloudamize data and score best workloads Setup and configure ASR for migrations Test and validate migrations (Test Fail Over) Cutoff on-premise and switch over to Azure. Migration process ends Obtain proof of execution Partner manages customer in their CSP/MSP tenancy. *Optional

Migration Program Roles & Responsibilities Review and understand the program requirements and document Engage and recruit customer(s) based on program criteria Get trained on tools and processes (Cloudamize, ASR etc.) Identify 1-2 simple customer workloads; Migrate to Azure quickly* Build migration plans for each customer (SOW/Plan) Discover and assess additional customer workloads with Cloudamize. Score and Migrate best/ideal workloads to Azure Leverage appropriate channels for support and guidance *Optional Onboard MSP Partners into the Migration Program Schedule partner training Secure Cloudamize licenses Support partners through the Discover and Assess stage Guide partners through Migration phase Escalate and resolve issues as they arise with predefined SLAs Provide regular reporting and status updates

Tools and SLA Microsite Content hub and support ticket tracking system used for handling ALL business and technical support issues (shown on right). Provide support services to MSP Partners. Initial response within 2 hours of submitting issue. 48-72 hour resolution time for normal issues. Active hours Mon-Fri (PST). Critical issues escalated and monitored regularly until resolution. https://cspmigration.freshdesk.com/support/home

Program Timelines Date Action January and February 2017 Recruit and submit five (5) customers for migration program before February 28 th, 2017. Have appropriate stakeholders participate in the required tools training. Plan workload discovery agent installations with customers. February 2017 Assess the first customer. Plan first migrations. March 2017 Complete assessment of five (5) customers before end of March 2017. Migrations should be underway in most customer environments. April 2017 Migrations continue. May 2017 June 15, 2017 Complete migrations. Provide program feedback. To obtain funding, this is the last day for submitting your customersigned SOW. Email your local Microsoft contact for this program. June 30, 2017 Last day for the program and payout of incentives.

Program Next Steps First: Establish a v-team with appropriate stakeholders Complete and submit the Partner Information form Attend tools training Next: Request Cloudamize licenses (see Customer Nomination form; one for each customer) Leverage support portal Check-ins with Sysgain on regular basis (call or email)

MSP Azure Migration Program Tip Sheet Get Started Tool Training 1. Kick-off Call 2. Portal Access 3. Cloudamize Training 4. ASR Training Here is what you will learn: Gain an understanding of program details Touch points Timelines Answers to your questions ACTION Join a call: via Skype or go to the Portal for the recording Register for access to the Portal for resources you need from workload discovery to assessment to migration. Nomination Forms Technical guides & tools Presentations ACTION Sign up for: MSP Azure Migration Support Portal Join a Discovery & Assessment Training Recruit and nominate customers Request Cloudamize licenses for approved customers ACTION Attend a live online Cloudamize training or go to the Portal for the recording Attend Migration Training: 2.5 hours of ASR training. Self-study - typically people require 2-3 hours of study. Microsoft provides a weeklong access to a Learning Lab to facilitate the process. Wrap-up with a 30-minute ASR Trainer call ACTION Attend ASR training once scheduled Office Hours: A scheduled time to ask business and technical questions, should you need it. (See Portal or email for schedule) Support 24/7: email cspmigrations@sysgain.com or create a ticket on the MSP Azure Migration Support Portal

Cloudamize Training & Program Office Hours https://cspmigration.freshdesk.com/support/solutions/folde rs/22000162170 8:00am (PST) + 6:00pm (PST) on the following days: Feb. 22 Feb. 28 Mar. 8 Mar. 14 Mar. 22

Q&A

Appendix

Migration Framework Azure Migration Framework A repeatable, tool-driven approach to migrating workloads to Azure Assessment Migrate Manage Discover Roadmap Build Transition Stabilize Optimize Portfolio Assessment TCO Analysis Security Requirements Dependency Mapping Grouping and Prioritization Detailed Migration Schedule Tool Selection Create Azure environment Replicate via ASR Integrate applications and networks Verification POC Test and QA User Acceptance Staging Cutover and Decommission Training Configuration management ID Management DevOps Automation Cloud Monitoring Cost/Use Optimization 3 rd Party: Cloudamize 1 st Party: MAP Azure Site Recovery Technical Deployment IP Monitoring, Management, Optimization, ITSM & Automation tools

Selecting the Best Customers Customer Recommended criteria Prioritize customers ready to start the migration of quick win workloads when presented with a strong MSP-led plan. 1. Segment: Middle and Upper Middle Market. 2. ROI: Customer ready to start migration of at around 20 nodes within a month. 3. Suited for cloud: 1. Low regulatory overhead: Customer identified is in an industry with low regulatory restrictions (e.g., ideally not defense, finance, healthcare, or retail). 2. Industry Pressure: Prioritize customers in verticals who face pressure to reduce CAPEX. 3. Scale: Scope of migration should be significant but manageable for an MSP (20-200 VMs). 4. App portfolio: Select customers whose app portfolio supports migration (i.e. high proportion of MSFT apps, ISV supported apps, and/or custom apps). 5. On-prem TCO not a blocker: customer doesn t require fully baked business case. Or, customer is willing to use assumptions/benchmarks to ground on-prem TCO. 6. No recent major gear refresh: recent gear refreshes might lock customer into their datacenters for several more years. 4. Cloud-inclined customer: Customer is convinced of the cloud business case and wants to pursue a migration aggressively. 5. Willingness to deploy tool: Willing to conclude security audit on ISV tool in <2 weeks.

Migration Opportunity The Migration Chasm Migration complexity is both a deterrent and an opportunity.

Portal and Content Review