Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized I. Basic Information Date prepared/updated: 08/31/2012 INTEGRATED SAFEGUARDS DATASHEET RESTRUCTURING STAGE Report No.: AC6784 1. Basic Project Data Country: India Project ID: P090585 Project Name: Punjab State Road Sector Project Task Team Leader: Benedictus Eijbergen Estimated Appraisal Date: June 30, 2006 Estimated Board Date: December 5, 2006 Managing Unit: SASDT Lending Instrument: Specific Investment Loan Sector: Rural and Inter-Urban Roads and Highways (96%);Sub-national government administration (2%);Other social services (2%) Theme: Infrastructure services for private sector development (33%);HIV/AIDS (17%);Injuries and non-communicable diseases (17%);Administrative and civil service reform (17%);Public expenditure, financial management and procurement (16%) IBRD Amount (US$m.): 250 IDA Amount (US$m.): 0 GEF Amount (US$m.): 0 PCF Amount (US$m.): 0 Other financing amounts by source: Borrower 157.30 157.30 Environmental Category: A - Full Assessment Simplified Processing Simple [] Repeater [] Is this project processed under OP 8.50 (Emergency Recovery) or OP 8.00 (Rapid Response to Crises and Emergencies) [ ] No [] 2. Project Objectives The project's overall development objective (PDO) is to improve operating conditions of State roads for road users in Punjab, thus helping to provide the business enabling environment necessary to support Punjab's economic development strategy. The PDO will be achieved by increasing the service levels of the State roads through: (a) eliminating the growing bottlenecks in the network; (b) increasing vehicle speeds by providing additional geometric capacity; (c) reducing transport costs by reducing road roughness; and (d) strengthening GOP's capacity to plan and manage the network. The outcome indicators include: (a) increased vehicle speeds; (b) reduction of highway network in poor or bad condition/reduced pavement roughness; (c) improved user satisfaction with the Punjab road sector; and (d) adequate road maintenance for network sustainability. The project will also assist in the greater participation of the private sector in the development, maintenance and management of the road network, long-term contract maintenance and stakeholder consultation.
The Project Development Objective remains unchanged in the proposed project restructuring of PSRSP. 3. Project Description A Sector Investment Loan had been proposed in 2006 to finance specific road investments and achieve targeted changes in the organization, management and financing of the sector. The original project had two components: (a) Component 1: Road Upgrading, Rehabilitation and Periodic Maintenance, funding a combination of road upgrading/widening of about 153 km of roads, rehabilitation/ strengthening of about 204 km of roads, and periodic maintenance of about 463 km in Phase I and upgrading and rehabilitation of about 500 km including accident Black spot improvement under Phase II of works. (b) Component 2: Institutional Strengthening, which included the following: (i) E- governance and e-procurement; (ii) Computerization of the PWD, Geographical information system and traffic data collection systems; (iii) Training; (iv) Road Safety; (v) HIV/AIDS; and (vi) Preparation of PPP contracts. Project Restructuring: The restructuring proposal purports a 5 year loan extension for the Punjab State Road Sector Project (PSRSP) from the original closing date of June 5, 2012. An interim extension of 3 months has been obtained for the period of June 5, 2012 to September 5, 2012. This extension of five years is required to undertake activities as part of PSRSP Phase II comprising of civil works to upgrade and maintain 204 km of State Highways network. This network includes six road sections under different categories (State Highways, Major District Roads and Other District Roads). The civil works to be carried out as Phase II of the project will be undertaken on Output and Performance Based Road Contracts (OPRC). Through this innovative demonstration project, the Govt. of Punjab is demonstrating their commitment towards developing a modern, high service quality highway network. The Output- and Performance-based contracting for roads is designed to increase the efficiency and effectiveness of road asset management and maintenance. It ensures that the physical condition of the roads under contract is adequate for the needs of road users, over the entire period of the contract which is normally several years. This type of contract significantly expands the role of the private sector, from the simple execution of works to the management and conservation of road assets. The proposed changes do not have any implications to the Project Development Objective. The revised components will continue to ensure the project continues to meet the Project Development Objective of improving operating conditions of State Roads for Road Users, in a sustainable way, thus helping to provide the business enabling environment necessary to support Punjab's economic development strategy.
4. Project Location and salient physical characteristics relevant to the safeguard analysis The project is located in Punjab, a state in north-western part of India. Punjab is a state endowed with rich culture, tradition, religion and acknowledged for its self-dependence, self-reliance and glory. It is bound on the west by Pakistan, on the north by Jammu and Kashmir, on the north-east by Himachal Pradesh and on the South by Haryana and Rajasthan. The state is sub-divided into three parts namely Malwa, Majha and Doaba. Malwa region constitutes majority of the region in the state and comprises of cities like Ludhiana, Patiala, Bhatinda and Mohali, whereas Majha embrace modern districts of Amritsar, Gurdaspur and Tarn Taran. The third region, Doaba, is one of the most fertile regions of the world and was the centre of the Green Revolution in India, includes biggest cities such as Jalandhar, Hoshiarpur, Nawansher and Phagwara. It is one of the fastest developing states in India. The state has posted a steady growth during the last decade. The average real GSDP of the state has grown at around 8 percent during the last decade (FY02-FY11), and has increased by more than two-fold. Punjab is predominantly an agrarian state and more than 60 percent of the population lives in rural area. It is widely acknowledged as the "Granary of India". Since the land is fertile and is free from physical undulation, agriculture has been undertaken very profitable in the state. Although, the state receives scanty rainfall, five major rivers flowing through the state provide respite. The state contributes a considerable share in national food grain production and thereby aids in ensuring the national food security. Major crops grown in the state include wheat, paddy and sugarcane. The main fruits grown in state are kinnow, orange, mango, grapes and guava and it is undertaking special efforts to increase cultivation of cotton, maize, oilseeds and pulses as well. Fodder crops like jowar and bajra are also cultivated. Industrial growth in recent years has been a major contributor to the state's economy. A good infrastructural framework namely connectivity by road, rail and air has paved way for industrial prosperity. Punjab has mix of industries such as agro-based industries (food products, food processing and beverages), textiles, leather products, wood products, chemicals and chemical products, rubber and plastic products, non-metallic mineral products, paper products, engineering and sports goods, chemicals, handicrafts, and manufacturing of transport equipments. With the rich agricultural base to its credit, rice remains the prominent export item from the state. Other major principal exports items from the state are ready made garments and hosiery, engineering goods, sports goods and yarn and textile, hand tools. Ludhiana, Amritsar and Jalandhar accounts maximum share in the state's exports. The state is abound with rich cultural tradition and heritage coupled with an over-all good infrastructure, which makes the state, one of the favorable destination by domestic and international tourists. Tourism is one of the prominent sectors of the state and there lies immense potential to promote traditional tourism.
The state has performed reasonably well with a very small proportion of people living below poverty line and literacy rate of the state is higher than the national literacy levels. However, the unemployment situation is critical and needs to be addressed with more investment in creating job oriented education system. Roads are the major mode of transportation services available in Punjab. The state has an extensive 60,881 km network of roads comprising of 1749 km of national highways, 1479 km of state highways, 2112 kms of major district roads, 4482 km of other district roads and 51,059 km of village link roads. Several initiatives and road upgrading projects have been/are being undertaken by the state. The proposed road improvement works under the project include up-grading of road links, which are of single/intermediate lane width with high traffic levels causing congestion. The proposed works also consist of widening of existing roads to two lane (7m) with paved shoulders including strengthening of existing pavement, junction improvements, bridge widening/reconstruction and improving the current geometry of the alignment. The rehabilitation works would mostly be carried out on two lane roads, which will be maintained at the existing lane configuration with addition of 1.5m hard shoulders and strengthening of the existing pavement. There is no major geometric improvement involved; however the culverts/bridges are proposed to be widened for the safety reasons to suit the increased pavement width. The road links requiring periodic maintenance would involve works of overlay without any widening or geometric improvement. 5. Environmental and Social Safeguards Specialists Ms Mridula Singh (SASDS) Ms Neha Pravash Kumar Mishra (SASDI) 6. Safeguard Policies Triggered No Environmental Assessment (OP/BP 4.01) Natural Habitats (OP/BP 4.04) Forests (OP/BP 4.36) Pest Management (OP 4.09) Physical Cultural Resources (OP/BP 4.11) Indigenous Peoples (OP/BP 4.10) Involuntary Resettlement (OP/BP 4.12) Safety of Dams (OP/BP 4.37) Projects on International Waterways (OP/BP 7.50) Projects in Disputed Areas (OP/BP 7.60)
II. Key Safeguard Policy Issues and Their Management A. Summary of Key Safeguard Issues 1. Describe any safeguard issues and impacts associated with the proposed project. Identify and describe any potential large scale, significant and/or irreversible impacts: Environmental Issues/Impacts: The project has contributed and will continue to support economic growth both locally in the project area and at the regional level by removing barriers created due to poor road infrastructure. The project is expected to have positive impacts in terms of providing better connectivity and improved access to population to more advanced socio-economic centers. Benefit will accrue from the savings in travel time and transportation costs. Other expected positive outcome of the project includes improved road safety through the various interventions planned and integrated in the design of roads. The restructuring of the project has no incremental or additional adverse environmental impacts since primarily the proposition relates to a five-year extension of the closing date of the original project and use of Output and Performance Based Road Contracts (OPRC) for upgrading and maintenance of 204 km of state highway network. The changes proposed do not alter the environment category of the project (PSRSP) or trigger new safeguard policies, and no waivers of Bank policies are needed. By and large, the environmental issues identified for the original project remain relevant for the restructured project as the nature of physical interventions remain unchanged. Similar to issues associated with widening and strengthening of works carried out under the original project, the civil works as proposed under OPRC component are likely to create some adverse environmental impacts, particularly in road corridors that require land beyond the existing right of way (RoW) or that beyond the existing carriageway width, such as in the case some road links that were taken-up for up-grading/widening in the original project and now similar works are being proposed under the OPRC component. The direct, indirect and induced adverse impacts resulting from such civil works may cause some adverse environmental impacts in the project area, if not addressed properly. The environmental screening conducted for the OPRC network indicates that the proposed works may have adverse impacts on protected forest areas (linear plantation areas along the road declared as 'protected') through which the road corridors traverse. There may be some other likely adverse impacts due to: (i) unavoidable felling of roadside trees; (ii) impairment to or worsening of the local drainage situations, due to improperly designed and built road works; (iii) unavoidable conversion of some fertile agricultural land to right of way and road carriageway; (iv) the potential for poorly planned or managed development induced by the improved highway, especially close to sites of religious importance; (v) possible impacts on water bodies and water resources used by the people, such as community ponds, canals, streams and hand pumps; (vi) possible impacts on sensitive receptors such as educational institutions, hospitals, colleges and religious sites such as Gurudwaras; (vii) construction related impacts on material sources of earth, sand and aggregates; dust from the haul roads; pollution from
the plants and machinery in addition to issues such as occupational health and safety of workers, road side residents and road users. While no significant and irreversible environmental impacts are envisaged on account of the project, the issues listed here need to be addressed and managed appropriately during the design, construction and operation stages of the project. 2. Describe any potential indirect and/or long term impacts due to anticipated future activities in the project area: The proposed construction activities related to the upgrading, rehabilitation and maintenance works, both under the standard form of contracting or under the OPRC system, do not anticipate adverse long-term environmental impacts. With properly designed road improvement interventions, it is anticipated that some local drainage problems will be resolved, and road safety would be improved. However, on the drainage front particularly, the lessons that have emerged from the original project need to be kept in mind to avoid unwarranted health and environmental concerns. It is expected that a better managed network will boost economic growth in the areas surrounding the road links and property development is expected to follow from such improvement. Poor management of this development may create negative impacts in the medium term, by way of encouraging ribbon development. Co-ordination is essential with the other line agencies such as Department of Forest, Irrigation, Revenue and Ground Water during the design, construction and operation period of the project to ensure that sensitive receptors like Gurudwaras, schools, colleges and health centers that dot the roadsides can benefit from an increased but safe access, while being protected from adverse impacts of improvements to the road close to these sites. 3. Describe any project alternatives (if relevant) considered to help avoid or minimize adverse impacts. In the original project, for short by-passes at Gill (2.2 km) and Pohir (1.4 km) technical, cost, social and environmental considerations were all factored into the decision on the final alignment. Likewise, during the detailed feasibility studies, EIA and SIA preparation, cross-sectional, structural and geometric design alternatives were considered. The factors which have influenced the designs of various components of the road improvements include resettlement, tree cutting, loss of arable land vis-à-vis the trafficcarrying performance and safety of the roads, and impacts on cultural properties. As far as feasible, concentric widening has been suggested in the built up stretches to minimize impacts on properties and land acquisition. The design interventions now proposed under the OPRC component of the project would largely involve widening and improvement of the selected roads along the existing alignment only. Network alternatives have been investigated before selection of the proposed road links for inclusion under the OPRC component. Options and process requirements (based on similar principles as prescribed in the original project) have been prescribed in the Environment and Social Management Framework prepared for this purpose.
4. Describe measures taken by the borrower to address safeguard policy issues. Provide an assessment of borrower capacity to plan and implement the measures described. Environmental Safeguard Policy Issues and their Management. Approach: To help design and implement the restructured project in an environmentally sustainable manner, the following steps were followed: (i) environment screening study was carried out to identify key environmental issues on the proposed road links; (b) assessment of impacts was carried out in the context of various types of engineering interventions that would be executed under the OPRC contract; (iii) an Environment Management Framework, based on findings from the first two steps, was prepared to create the structure within which the Employer, Monitoring Consultant and Contractors will operate to design, implement and operate a project with due considerations to environment, health and safety aspects and; (iv) a codes of practice was prepared to serve as a detailed guidance document for dealing with specific key environmental activities/aspects. The management framework developed specifically for the OPRC component requires the contracting entity to take all necessary measures and precautions to ensure that the execution of the works and all associated operations on-site or off-site are carried out in conformity with the statutory and regulatory environmental requirements and as per the requirements prescribed in the Environmental and Social Management Framework (ESMF). The framework specifically provides for mechanisms to address construction-stage impacts such as: (a) air and noise pollution, dust from material transport, crushers and asphalt plants; (b) water and soil pollution from spills of fuel, lubricants and construction camp wastes; (d) operation and rehabilitation of borrow pits, quarries and construction camps; (e) traffic safety and management; and (f) worker's health and safety. Avoidance or minimization of negative impacts on trees, land, water bodies, religious properties, utilities and road-side communities is being addressed through realignment/design alterations, incorporation of safety, enhanced junction treatments and other provisions. Examples of other mitigation measures included in the ESMF cover noise restrictions at sensitive sites, prevention measures against siltation, restriction on the sitting of crushers and asphalt plants and slope protection. All of these requirements have been comprehensively included in the bidding document for the OPRC component. The ESMF primarily consists of nine (9) key elements or steps. An outline of these steps, including the responsibility for implementing the same, is given below: Step 1 A: Environmental Screening (Contracting Entity) (requirement to follow further step/s would depend on the results of the screening exercise) Step 1 B: Environment Baseline Data Collection and Mapping (Contracting Entity) Step 2: Study OPRC intervention proposals for each link to identify and scope out environment issues (Contracting Entity) Step 3: Assess Applicable Policy and Regulatory Framework (Contracting Entity) Step 4: Environment Impact Assessment (EA) (Contracting Entity)
Step 5: Stakeholder Consultation Process (Monitoring Consultant on behalf of Employer) Step 6: Formulate Environmental Management Plan (Contracting Entity) Step 7: Implement EMP and RAP (Contracting Entity) Step 8: Self-Assess Environmental Performance (Contracting Entity) Step 9: Environment Performance Assessment by Employer (Monitoring Consultant on behalf of Employer) The contracting entity's design proposal and Environmental Management Plan (EMP) (among other documents) would be approved in writing by the Employer prior to the commencing of any physical work. Specific EMP/s applicable at link-level would be prepared for major interventions such as improvement and widening proposals by using the process elements briefly mentioned above and described comprehensively in the ESMF. As part of the environment management process, the contracting entity needs to assess and identify applicable environmental policy and regulatory requirements for the identified OPRC intervention. If this is properly planned and pursued, the contract/proposed civil works will not be held up for lack or delay in obtaining regulatory clearances. Any delay in obtaining clearances will affect the overall performance of the Contracting Entity, potentially leading to contractual penalties and other legal issues. In fact, the proposed interventions are to be planned/framed within the ambit of applicable regulatory norms and the over-all time that such processes usually take. To assist the Contracting Entity, a regulatory clearance matrix along with typical time schedule for obtaining each clearance has been collated and presented in the ESMF. Implementation Arrangements for Environmental Safeguards. The OPRC as a model for road asset management is similar to Design, Build, Maintain, Operate and Transfer (DBMOT) model of contracts which addresses the issue of inadequate incentives. A lump-sum periodic remuneration paid to the Contractor will cover all physical and nonphysical services provided by the Contractor, except for unforeseen emergency works which are remunerated separately. In order to be entitled to these periodic payments, the Contractor must ensure that the roads under contract comply with the Service Levels which have been specified in the bidding document. It is possible that during some months he will have to carry out a rather large amount of physical works in order to comply with the required Service Levels and very little work during other months. However, his periodic payment remains the same as long as the required Service Levels are complied with. For the project as a whole, PRBDB, as employer will have the over-all responsibility for adequate provision of the personnel and resources required to supervise and monitor the contract, including its environmental compliance requirements. The role of the Road Administration and of the Employer is to enforce the contract by verifying compliance with the agreed Service Levels and with all applicable legislation and regulations. The Design Standards and Specifications shall be recommended by the Project Manager and meet at least the minimum specified design standards. The bidder can propose higher
standards if it serves better his optimal Programming for the project designed for 10 years period. As part of this process, services of a Monitoring Consultant will be hired to routinely assess environmental performance. This assessment would be made against specific performance indicators, which have been listed as part of specifications in the bid document. The assessment will form part of routine and other inspections as necessary and will form the basis of payments to be made to the contracting entity. The Environment Officer in the PRBDB team will provide specific support for: (a) coordinating issues pertaining to regulatory clearances from the concerned GoI/GoP Departments; (b) supervise the performance of monitoring consultant and; (c) monitor preparation of various environmental studies and implementation of the EMPs by the contracting entity. The PRBDB will share with the Bank quarterly reports on environment supervision and monitoring reports. On the contracting entity's part, the EMP preparation would include the allocation of appropriate manpower and material resources to implement the said plan and an internal monitoring and supervision mechanism as part of the contracting entity's over-all contract management system. A matrix showing the monitoring mechanism delineating the roles and responsibilities for implementing various activities has been developed and included in the ESMF. The contractor is responsible for designing and carrying out the works, services and actions he believes are necessary in order to achieve and maintain the Service Levels stated in the contract. The Service Levels are defined from a road user's perspective and from a strength of the pavement point of view and may include factors such as, riding comfort, safety features, residual strength of pavement, etc. If the Service Level is not achieved in any given month, the payment for that month may be reduced or even suspended. The Contractor will be responsible for the detailed design of the rehabilitation and other consequent phases included in the life-span of the project (the Contractor is not entitled to any payment for the design). This type of contract makes it necessary for the Contractor to have a good management capacity. Here, management means the capability to define, optimize and carry out on a timely basis the physical interventions which are needed in the short, medium and long term, in order to guarantee that the roads remain above the agreed Service Levels. Borrower's Capacity: By and large, the Employer's performance has been satisfactory in implementing the environment management and safeguard requirements of the original project. Several systematic training programmes have helped in creating substantial level of awareness and understanding on environmental issues and ways to address these on the ground. However, one specific area of improvement requiring attention pertains to handling 'drainage issues' this has not been properly handled in the original projec (pointed out on several occasions during the missions) and required course correction in some cases. Also, the over-all performance of the Supervision Consultant (on up-grading works in particular) with regard to supervision and monitoring of environment, health and safety aspects has been unsatisfactory. Keeping this experience in mind, there will be
a need to closely examine and regularly scrutinize the performance of the Monitoring Consultant. Training and orientation programs will be conducted for field level staff of PWD, Contractors and other stakeholders to enhance their understanding on dealing with OPRC form of contracting system and the effective implementation of ESMF prepared for this component this capacity building will specifically focus on issues like 'drainage', which have been identified as a weak area. This will include on-site training and exposure as well, specifically on the OPRC component. 5. Identify the key stakeholders and describe the mechanisms for consultation and disclosure on safeguard policies, with an emphasis on potentially affected people. Consultation: The project preparation process has involved public consultation at various stages, including screening and scoping. The public consultation carried out at the screening and ESMF preparation stages includes personal interviews, village meetings, focus group discussions, consultations with experts and local NGOs. The consultations involved the rural, semi-urban and urban population along the project roads. The consultations were designed such that: (1) links between communities and their natural resource base adjacent to project locations were explored; (2) public awareness and information sharing on the project process was promoted and; (3) views of the communities on local issues were solicited. The main concerns highlighted by people living along project roads related to high road accident rates; compensation and resettlement and rehabilitation issues; disturbances to cultural property including shrines, water sources; roadside drainage; employment; traffic congestion; and air and noise pollution. The feedback from stakeholder consultations has been useful in designing the Environment and Social Management Framework for the OPRC component. The requirement for regular consultations during detailed design preparation, EIA/SIA and EMP/RAP preparation by the contracting entity has also been built into the ESMF process. Disclosure: All safeguard documents, including Final Resettlement and Rehabilitation Policy for the project; Environment and Social Screening Reports; EIAs, SIAs, EMPs, and RAPs for rehabilitation and up-grading works (for works carried out under original project scope) and ESMF for the OPRC component have been disclosed in the Bank's InfoShop and PRBDB's website. B. Disclosure Requirements Date Environmental Assessment/Audit/Management Plan/Other: Was the document disclosed prior to appraisal? Date of receipt by the Bank 03/13/2006 Date of "in-country" disclosure 05/20/2006 Date of submission to InfoShop 03/21/2006 For category A projects, date of distributing the Executive Summary of the EA to the Executive Directors 03/22/2006
Resettlement Action Plan/Framework/Policy Process: Was the document disclosed prior to appraisal? Date of receipt by the Bank 06/16/2006 Date of "in-country" disclosure 05/20/2006 Date of submission to InfoShop 06/12/2006 Indigenous Peoples Plan/Planning Framework: Was the document disclosed prior to appraisal? Date of receipt by the Bank Date of "in-country" disclosure Date of submission to InfoShop Pest Management Plan: Was the document disclosed prior to appraisal? Date of receipt by the Bank Date of "in-country" disclosure Date of submission to InfoShop * If the project triggers the Pest Management and/or Physical Cultural Resources, the respective issues are to be addressed and disclosed as part of the Environmental Assessment/Audit/or EMP. If in-country disclosure of any of the above documents is not expected, please explain why: C. Compliance Monitoring Indicators at the Corporate Level (to be filled in when the ISDS is finalized by the project decision meeting) OP/BP/GP 4.01 - Environment Assessment Does the project require a stand-alone EA (including EMP) report? If yes, then did the Regional Environment Unit or Sector Manager (SM) review and approve the EA report? Are the cost and the accountabilities for the EMP incorporated in the credit/loan? OP/BP 4.11 - Physical Cultural Resources Does the EA include adequate measures related to cultural property? Does the credit/loan incorporate mechanisms to mitigate the potential adverse impacts on cultural property? OP/BP 4.12 - Involuntary Resettlement Has a resettlement plan/abbreviated plan/policy framework/process framework (as appropriate) been prepared? If yes, then did the Regional unit responsible for safeguards or Sector Manager review the plan? OP/BP 4.36 - Forests Has the sector-wide analysis of policy and institutional issues and constraints been carried out? Does the project design include satisfactory measures to overcome these constraints? N/A N/A
Does the project finance commercial harvesting, and if so, does it include provisions for certification system? The World Bank Policy on Disclosure of Information Have relevant safeguard policies documents been sent to the World Bank's Infoshop? Have relevant documents been disclosed in-country in a public place in a form and language that are understandable and accessible to project-affected groups and local NGOs? All Safeguard Policies Have satisfactory calendar, budget and clear institutional responsibilities been prepared for the implementation of measures related to safeguard policies? Have costs related to safeguard policy measures been included in the project cost? Does the Monitoring and Evaluation system of the project include the monitoring of safeguard impacts and measures related to safeguard policies? Have satisfactory implementation arrangements been agreed with the borrower and the same been adequately reflected in the project legal documents? No D. Approvals Signed and submitted by: Name Date Task Team Leader: Mr Benedictus Eijbergen 08/17/2012 Environmental Specialist: Ms Neha Pravash Kumar Mishra 08/17/2012 Social Development Specialist Ms Mridula Singh 08/17/2012 Additional Environmental and/or Social Development Specialist(s): Mr Parthapriya Ghosh 08/17/2012 Approved by: Regional Safeguards Coordinator: Mr Sanjay Srivastava 08/22/2012 Comments: Sector Manager: Mr Simon David Ellis 08/30/2012 Comments: