Big Data for Measuring the Information Society. Mohammad Ahli Executive Director Statistic Sector

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Big Data for Measuring the Information Society Mohammad Ahli Executive Director Statistic Sector هيئة اتحادية Authority Federal

Big Data for Measuring the Information Society Project scope Utilizing big data from telecom industry (MNO & ISP) to improve and complement existing statistics and methodologies to measure the information society Project objective Using Big data to produce new and existing official statistics ICT indicators to enhance data collections, benchmarks and methodologies to measure the information society. Stakeholders Telecommunication Regulatory National Statistical Office Telecommunications Service Providers 2

The role of Big data in the development of ICT access and use indicators Replace or Complement existing indicators National household surveys Indicators New Indicators Big data Analytics Indicators National telecommunication Administrative Data indicators Replace or Complement existing indicators 3

UAE participation in ITU Big data pilot project Kick off Planning Data availability Resources allocation Legal NDAs Data Analysis Indicators Calculation Country report Oct-2016 Nov-2016 Dec-2016 Jan-2017 Fab-2017 Mar-2017 May-2017 1M aggregated record / ~50MB per indicator 4

United Arab Emirate Big Data for Measuring the Information Society Pilot Project Summery 5 Partners 44+ Trillion Event as initial raw data by both data providers combined. 1+ Million Consolidated and aggregated data record /~50MB per indicator 100% UAE Coverage Call Detail Records (CDR) and Internet Protocol Data (IPDR) 13 Enhanced ICT Indictors using Big data, one considered new for UAE (DB03) 1 New ICT Indictor (Origin/Destination Matrix) Both service providers extracted the initial raw data from their data warehouses, relying on big data processing technologies using different tools (IBM, Informatica) and Data warehouse appliances (Teradata, Netezza). ITU Data scientist worked with Two TSP technical teams (2-3 persons) each and statistician. 5

Results Big data analytics enables service providers and government to monitor the progress of development of the technologies and to support the decisions for investing in regions that are lacking behind DB04: Distribution of the mobile Internet access technology for UAE 6

BD16: Human Mobility Origin/Destination Matrix for UAE administrative regions 7

Main indicators for ICT Access and Use by Households and Individuals Included Excluded Big Data (BD) Administrative data(ad) Household Surveys (HH) Ind. BD01 BD02 BD03 BD04 BD05 BD06 BD07 BD08 BD09 BD10 BD11 BD12 Key ICT Performance Indicators (KPI) Percentage of the land area covered by mobile-cellular network, by technology Percentage of the population covered by a mobile-cellular network, by technology Usage of mobile-cellular networks for non-ip related activities, by technology Usage of Mobile-Cellular Networks for Internet Access, by Technology Number of Subscriptions with Access to Technology Active Mobile Voice and Broadband Subscriptions, by Contract Type Average Number of Active Mobile Subscriptions per Day, by Contract Type Active Mobile Devices IMEI Conversion Rate Fixed Domestic Broadband Traffic, by Speed, Contract Type Mobile Domestic Broadband Traffic, by Contract Type, Technology Mobile International Broadband Traffic, by Contract Type HH AD BD 8

Main indicators for ICT Access and Use by Households and Individuals Included Not fully Big Data (BD) Administrative data(ad) Household Surveys (HH) Big data ICT Indicators HH AD BD BD13 Inbound Roaming Subscriptions per Foreign Tourist BD14 Fixed Broadband Subscriptions, by Technology BD15 Fixed Broadband Subscriptions, by Speed BD16 Additional Indicator: Origin/Destination Matrix Big data can replace or complement existing several National household surveys Indicators BD08 BD14 BD15 Big data ICT Indicators Active Mobile Devices Fixed Broadband Subscriptions, by Technology Fixed Broadband Subscriptions, by Speed Ex: National household surveys Indicators HH03 :Proportion of households with telephone HH06 :Proportion of households with Internet HH07: Proportion of individuals using the Internet HH10: Proportion of individuals using a mobile cellular telephone HH11: Proportion of households with Internet, by type of service HH12: Proportion of individuals using the Internet, by frequency 9

Challenges Administrative and legal Absence of standard legal and administrative procedures in place regulate TRA & NSO access to TSP big data. The need fro identifying and signing the non-disclosure agreement (NDA) for external data scientist Service providers confidentially Technical and methodological Limited or missing data for some indicators. Unification of data formats, standardization and preprocessing were a time consuming task. Developing methodology, algorithms and validation methods is a multiple iteration process. 10

Recommendations and Lessons Learned Usage of big data complement and enhance official statistics, in addition to enabling the delivery of insights for leadership. Engaging TSP team in the big data analytics stage reduced the complexity of data security and confidentiality concerns and procedures. TRA (Telecommunication Regulatory Authority) role as the guardian of the service provider information confidentiality is crucial for project success. Formulating and engaging national data scientist team has a great added value for future big data analytics projects. Developing automation tool to pre-process acquired data with a format check and a preliminary analysis will reduce time and efforts with great impact on outcomes. Development of new model which protect data personal confidentiality. 11