I. IMPORT FLOW FOR FULL CONTAINER LOAD (PORT KLANG)

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1 Importer Document s preparatio n including (if applicable) -COO documenta tion from FTA Countries -Applicatio n of Import - Collecting shipping documents from bank I. IMPORT FLOW FOR FULL CONTAINER LOAD (PORT KLANG) PIAs Approval of Import Forwarding Agent 3 Received instruction for cargo clearance - including Document preparation (if applicable) FA prepare and Submit K1 electronically - SMK-DNT PROCESS INVOLVING NSW SYSTEM A: Documents Preparation 4 2 7 5 6 11 14 Shipping Agent / Freight Forwarders Exchange Bill of Lading for Delivery Order Submit Manifest to Customs/ Port Operators To submit discharge list to Port Operator. 6 hrs prior vessels arrival 13 Importer/Bank 8 12a 12b 12c Make Duty Payment thru Electronic Manual Customs Customs receive K1 electronically Risk assessment via CVI Customs received printed K1& supporting documents Verification of exemption if relevant Assessment of goods Physical inspection if necessary Approved / release K1 B: Customs Clearance & Tech Control 9 10 PIAs Physical inspection if applicable Grant Approval in SMK 15 16c 16d Forwarding Agents Prepare RFD and CMO Pay port charges Advice haulier on pick up and pass the Gate pass to Haulier Port Operator 16a 16b 18 19 20 Verify shipping agent release Verify release by Customs and issue gate pass to FA Port Operator release & issue EIR Cargo release at port gate Advise shipping Agents on C: Ports & Terminal Handling Shipping Agent 15 Received RFD Issue CMO 21Advice on return of empty Haulier 16eReceived Gate Pass Haulier prepare CDA 17 Pick up out of port Send to 21importer premises or warehouse Haulier prepare Empty back form and send to depot Depot Advise shipping agents upon receipt of empty D: Inland 1 Transportation & Handling

2

No Process Flow Document Process time Cost 1 Importer prepares necessary documents, including : -COO documentation from FTA Countries (if applicable) COO 3 Working Days -Collecting shipping documents from banks (if applicable) - Apply import permit from PIAs if applicable Shipping Documents Import permit 3 Working Days Pre-arrival 2 PIA approve Import (if applicable) (note: 19 PIAs are electronic, of which 15 are paperless and 3 will be onboard) Import RM 10 (DNT) PIA s own Fees A 3 Importer instructs forwarding agent to clear cargo (together with supporting documents such as bill of lading, permit, invoice & packing list) FA perform Document preparation if instructed by Importer Bill of lading Invoice Packing list 1 day (all documents in order and for normal clearance) 4 Forwarding agents submit K1 electronically (CUSDEC) through SMK-DNT interface. K1 Preparation : 1 hr 3

No Process Flow Document Process Time Cost 5 Forwarding agent obtains delivery order (DO), including from shipping agent (that is, exchange Bill of Lading for DO). Shipping agent sends manifest to port operator and Customs within 24 hours of arrival of vessel, in accordance with Section 52, Customs Act. In practice, they are allowed to submit much earlier Delivery order Manifest 20 mins Pre-arrival Collection of DO charge P.Klang free Klang RM30 per DO Shah Alam RM50 Subang and Petaling Jaya RM80- document fee Others - RM 100 RM80 per B/L (RM130 for Freight Forwarders Agency Fee) B EDI fee (RM30) per B/L 6 Shipping agents submits Discharge list to Port Operator, 6 hours prior to vessel arrival Discharge List Pre-arrival 7 Customs computer system automatically processes & registers K1 and sends response back to forwarding agent with registration number Response Time : 5 20 min K1 : RM 0.60 per set EDI charges: RM 1.20 per kb (RM 5 per K1) Forwarding charges : RM 120 RM 160 per 8 Risk assessment on K1 done by Customs Verification Initiative (CVI) Unit at Customs Headquarter to identify high risk consignments. - Electronic : - Manual : 5 min Process of doingno cost 4

No Process Flow Document Process Time Cost 9 Forwarding agent informs OGA of the arrival of & that the approval of the import permit has been approved OGA physical inspection done after customs clearance OGA inspection time : 30 min Movement charge (RM130/200) RM10 per box (Labour charge) 10 If no physical inspection, OGA will grant approval in SMK. K1form, PIA 2-5 min 11 Customs receives Form K1 and supporting documents for Customs clearance. a) Basic supporting documents : invoice, packing list and Delivery Order (no D/O in case of EDO). b) Other supporting documents such as permit, Certificate of Origin, CJ5/CJ5A depending on transaction type. (Applicable to parallel transactions only not applicable in Paperless) Invoice Packing List Delivery Order COO CJ5/CJ5A 2 5 min B BG/G Bond 12a For those consignments claiming Treasury/LMW exemption, K1 and supporting documents have to be submitted to Import Branch, North Port for the verification of exemption. K1, Treasury Exemption Letter 15-30 min depending on number of items 12b Assessment of goods by Senior Customs Officer to determine duties/taxes payable which includes the following processes : a) Verification of particulars declared against supporting documents; b) Instruction for physical inspection if necessary; c) Classification/Valuation; Invoice Packing List Delivery Order COO 5-20 min 5

No Process Flow Document Process Time Cost 12c Physical / CVI inspection involves the following processes : a) Preparation for inspection such as submitting SSR to port operator, moving to inspection bay and engaging carpenter to open. b) Actual physical /CVI inspection * CVI if applicable Invoice Packing List a) Preparation : 1 2 hour b) Actual inspection : 1-2 hour EMC charges: 20 : RM130 65 40 : RM200 100 Labour fee : RM 10 RM 30 13 Forwarding agent pays import duty on behalf of Importer via : a) Electronic Fund Transfer (which is only available during banking hours); b) Duty Net (24 x 7, through CIMB); or c) Manual (through cheque or bank draft) EFT Message : PAYORD, CREMUL, CREADV Manual: bank draft or cheque a) EFT : 20-60 min (different from Bank to Bank) b) Duty Net : Real time Basis c) Manual : 30 min EFT charges for EFT : RM 8.00 per transaction Actual charge: Rm15 per transaction B 14 Customs receipts the K1 and Senior Customs officer signs off the to authorize release of cargo. (Applicable for parallel transactions) If paperless transaction: a) Auto-release after payment of duty/tax; b) Printing of Customs Official Receipt (COR) COR 2-5 min 15 Forwarding agent prepare Request For Delivery (RFD) and submit to Shipping agent. Shipping agent will advise on Container Movement Order (CMO) to indicate where the empty is to be returned to. Forwarding agent send RFD to Haulier. (Applicable to parallel transactions only not applicable in electronic) RFD CMO D

No Process Flow Document Process Time Cost 16a Port Operator verifies that shipping agent has released through Delivery Order or Electronic DO (EDO) Delivery Order Electronic DO 1-2 mins 10-15 secs 16b Port Operator verifies that the has been released by Customs. Verification of release is based on Customs GCS release or release made in port system by Customs officer (manual) Port Operator issues Gatepass/ EIR (Equipment Interchange Receipt) to Forwarding Agent Customs GCS Release Gate-pass/EIR 10-15 secs 2 mins 16 c Forwarding agent pay port charges to Port Operator. Supporting document required is port pass / Mykad for biometric verification C 16 d FA then advise the haulier/transport company to pick the and passes the Gate pass to the haulier. Haulier then book window hour of collection through port system Gate-pass/EIR Online 1 hour 1 min 16 e Haulier received gate pass D 17 Haulier/Transport company picks the out of yard / interchange Gate-pass/EIR 20-40 mins 18 Port operator releases out of port and issues EIR (Equipment Interchange Receipt) to Haulier/transport company 19 Customs and Port operator check documents (, EIR & permit) for release at the gate from haulier Gate-pass/EIR 5 mins Gate-pass/EIR 30-60 secs C 20 Port operator advise shipping agents when is delivered to haulier/ transport company EDI CODECO or online report 30 60 mins (hourly)

No Process Flow Document Process Time Cost 21 Haulier/Transport company sends to Importer premises or warehouse (this can be immediately upon pickup, or Haulier may send the to their own warehouse first) Haulier returns empty to pre-designated depot Depot Advise shipping agents upon receipt of empty CDA Empty Back Form 24 hrs 24 hrs D

Legend (Export and Import Flow): PIAs - Issuing Authorities CMO- Container Movement Order RFD- Request For Delivery K2 Form- Customs declaration form for export K1 Form- Customs declaration form for import DNT- Dagang Net Technologies (e-service provider) SMK-DNT- Electronic data interchange system used by Customs for export declaration CEPT- Common Effective Preferential Tariff FMM- Federation of Malaysian Manufacturers 9