HR PROFESSIONAL COMPETENCIES A KEY TO HRM INTEGRATION WITH ORGANIZATIONAL OBJECTIVES

Similar documents
Individual Report for Maria Sample

A STUDY ON ORGANIZATIONAL CULTURE IN KOTHARI SUGAR & CHEMICAL

Key Words: Servqual Model, E Banking, Customer Satisfaction and Service Quality.

THE EFFECT OF INFORMATION TECHNOLOGY IN EMPOWERMENT PUBLIC SECTOR EMPLOYEES: A FIELD STUDY

[Rajeswari, 4(9) September, 2017] ISSN: IMPACT FACTOR

Digital Disruption, Big Data and HR. Embrace or Avoid? August 2017

Dreams: Where Human Resource Development Is Headed to Deliver Value

A STUDY ON QUALITY OF WORK LIFE OF EMPLOYEES IN SALZER ELECTRONIC PRIVATE LIMITED, COIMBATORE

A PERCEPTIONAL ANALYSIS OF BANKING EMPLOYEES ON ORGANIZATIONAL CLIMATE

International Journal of Business and Administration Research Review, Vol.2, Issue.18, Apr- June Page 58

Analysis on Organizational Climate and Occupational Stress in GK Sons Engineering Enterprises Pvt. Ltd.

IMPACT OF GREEN MARKETING ON CONSUMER BUYING BEHAVIOUR

Determination of Service Quality Factors of Private Commercial Banks in Bangladesh

A STUDY ON EMPLOYEE ENGAGEMENT THROUGH EMPLOYEE WELFARE AND SAFETY MEASURES IN SELECTED COMPANIES

AN EMPIRICAL STUDY OF QUALITY OF PAINTS: A CASE STUDY OF IMPACT OF ASIAN PAINTS ON CUSTOMER SATISFACTION IN THE CITY OF JODHPUR

Effectiveness of Organized Retail Outlets in Increasing Customer Satisfaction in Mysuru City

Factors Influence On Customer Satisfactions and E- Banking Services

Competencies for HR Professionals. By Dave Ulrich University of Michigan/RBL Group David Kryscynski Brigham Young University

St. Joseph's Journal of Humanities and Science ISSN:

Impact of Human Resource System on Competitive Advantage Status: A Case Study

SRJIS/BIMONTHLY/ AJAY KUMAR CHAUDHARY, BHARAT DADHICH ( ) FACTORS AFFECTING OF ONLINE SHOPPING BEHAVIOR OF CUSTOMERS: A PANORAMIC VIEW.

EMPLOYEES PERCEPTION TOWARDS NEW PRIVATE BANKS IN NAGAPATTINAM DISTRICT

FACTORS INFLUENCING CAREER DEVELOPMENT OF WOMEN EMPLOYEES IN IT INDUSTRY AN EMPIRICAL STUDY

Human Resource Information Systems and their Impact on Human Resource Management Strategies: A Field Study in Jordanian Commercial Banks

Our Premise: Over the last decade, the human resources

KNOWLEDGE MANAGEMENT INITIATIVES IN EDUCATION

E-SERVICE QUALITY EXPERIENCE AND CUSTOMER LOYALTY: AN EMPHASIS OF THE NIGERIA AIRLINE OPERATORS

NBR E-JOURNAL, Volume 1, Issue 1 (Jan-Dec 2015) ISSN EVALUATION OF TRAINING AND DEVELOPMENT FOR ORGANIZATIONAL COMPETITIVENESS

THE EFFECT OF GENERAL CONTROLS OF INFORMATION SYSTEM AUDITING IN THE PERFORMANCE OF INFORMATION SYSTEMS :FIELD STUDY

Effect of Leadership Styles on Employee Productivity at South Nyanza Sugar Company Limited, Migori County

Measuring the Casual Relationship Between the HRM Practices and Organizational Performance in Selected Commercial Banks in Bangladesh

Study On Suitability And Role Of Business Process Reengineering In Objective Attainment Of Small And Medium Sized Enterprises.

Management Science Letters

CONSUMER PREFERENCES TOWARDS ONLINE SHOPPING IN PUNE CITY PRAKASH TAMBE, KRANTI SHINGATE & PRADNYA RAJPUT

Author please check for any updations

A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT OF CALL TAXI ORGANIZATIONS IN CHENNAI. and Technology, Chembarambakkam, Chennai

Effect of the demographic factors on the overall organizational effectiveness score in the IT and ITES in SEZ, Coimbatore

The Impact of Advertising on Consumer Purchase Decision with Reference to Consumer Durable Goods in Oman

A STUDY ON COMPENSATION BENEFITS IN DAIRY INDUSTRY: WITH REFERENCE TO SELECTED DAIRY UNITS IN ANDHRA PRADESH: A COMPARATIVE STUDY

HR4ICT 2013 South Africa 27 November 2013

TOOL 9.4. HR Competency Development Priorities. The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT

CHAPTER V RESULT AND ANALYSIS

COMPETENCY MAPPING OF BANK MANAGERS AN EMPIRICAL STUDY

THE HR BUSINESS PARTNER MODEL: PAST AND FUTURE PERSPECTIVES

5 CHAPTER: DATA COLLECTION AND ANALYSIS

FACTORS AFFECTING JOB STRESS AMONG IT PROFESSIONALS IN APPAREL INDUSTRY: A CASE STUDY IN SRI LANKA

The Role of Knowledge Management Infrastructure in the Quality of Electronic Services: Applied Study in the Jordanian Banking Sector

Financial Impact of HRM in Public and Private Sector Organisation- A Study

AN ANALYSIS OF COMPETITIVE ADVANTAGE BASED ON INTELLECTUAL CAPITAL, SOCIAL CAPITAL AND STRATEGIC ENTREPRENEURSHIP AMONG STUDENT ENTREPRENEURS

Mohammad Ali Al Qudah 1, Tareq N. Hashem 2. Correspondence: Tareq N. Hashem, Associate Professor, Marketing Department, Isra University, Amman Jordan.

Greek HRM: Building the Critical Competencies

Impact of Organizational Culture on Employee Commitment: A Comparative Study of Public and Private Sector Telecom Companies in India

ROLE OF LEADERSHIP STYLES IN QUALITY OF WORK-LIFE: A STUDY ON EDUCATION SECTOR

CHAPTER-IV DATA ANALYSIS AND INTERPRETATION

A STUDY OF RELATIONSHIP BETWEEN EMPLOYEE EMPOWERMENT, AFFECTIVE, NORMATIVE AND CONTINUANCE COMMITMENT IN HOTEL INDUSTRY

THE IMPACT OF DEMOGRAPHY ON PSYCHOLOGICAL CAPITAL: AN EMPIRICAL STUDY IN THE RETAIL SECTOR

The Effect of Managerial Competencies on Employee Engagement in Multinational IT Industries

The Corporate Governance Mechanisms and the Internal Audit Quality

Celebrity endorsement and its impact on buying behaviour of college students: A study in Shivamogga city

The future of HR: HR value creation

ABSTRACT: Vol-3 Issue

JOB STRESS AS A RESULT OF INTERPERSONAL CONFLICT. AN EMPIRICAL EVIDENCE FROM THE BANKING SECTOR OF PAKISTAN.

COMMONWEALTH JOURNAL OF COMMERCE & MANAGEMENT RESEARCH

Effectiveness of Strategic Human Resource Management on Organizational Performance at Kenya Seed Company-Kitale

STATISTICS PART Instructor: Dr. Samir Safi Name:

Customer Adoption and Satisfaction on Internet Banking Services-An Analytical Study of Banks in Coimbatore City

V. S. Palaniammal 1, Arivuselvee. V. J 2 1 Assistant professor, 2 M.Phil Research scholar, D.K.M College for Women, Vellore

Journal of Marketing and HR

Organizational Culture and Firm Performance A Comparative Study between Local and Foreign Companies Located in Ho Chi Minh City

A Study on Quality of Work Life with Special Reference to Private Engineering College Teachers in the District of Rayagada

Factors Affecting the Recruitment and Selection Process of Private Commercial Banks in Bangladesh

Employability Skills: A Study on Perception on Engineering Employees in Chennai District

SUCCESSFUL ENTREPRENEUR: A DISCRIMINANT ANALYSIS

Role of Talent Management in Job Satisfaction and Employee Engagement in Information Technology Industry

Determinants of EntrEprEnEur s CompEtEnCiEs at Vellore district in Tamil Nadu With Special reference to the Leather Industry

Presented By- Md. Mizanur Rahman Roll No: GPP-03 DU Registration: 213,

August 2017, Vol.5, No.8, pp:

ROLE OF CUSTOMER RELATIONSHIP MANAGEMENT IN USAGE OF BANKING SERVICES IN RURAL AREAS: EMPIRICAL EVIDENCE

April, 2016 Vol 5 Issue 5 ISSN (Online)

Volume-4, Issue-1, June-2017 ISSN No:

Service Quality of BRAC Bank in Bangladesh: A Case Study

A Study on Quality of Work Life among Employees in Cairo Amman Bank

A Study of Service Quality of Banks in Mumbai

A STUDY ON EMPLOYER BRANDING WITH SPECIAL REFERENCE TO HIROTEC INDIA PRIVATE LIMITED

Effect Of Financial Innovations On Performance Of Microfinance Institutions In Nakuru Town, Kenya

Our Premise: The world recession of 2008 and the

INFLUENCE OF ORGANIZATIONAL POLITICS ON TURNOVER INTENTION OF BANK EMPLOYEES, CHENNAI INDIA

Assessing the Implementation of Total Quality Management in Education Administration Institutions in Central Province, Sri Lanka.

AN ANALYSIS OF THE EFFECTS OF COMPETITIVE INTELLIGENCE PRACTICES ON THE PERFORMANCE OF PHARMACEUTICAL COMPANIES IN NAIROBI

Please respond to each of the following attitude statement using the scale below:

EMPLOYEE PERCEPTION ON SKILL DEVELOPMENT PROGRAMS AT INFORMATION TECHNOLOGY COMPANIES IN BANGALORE AN EMPIRICAL STUDY

A STUDY ON COMPETENCY MAPPING IN ADECCO SERVICE ORGANIZATIONS, CHENNAI

INTERNET BANKING & CUSTOMER RETENTION-A STUDY ON THE IMPACT OF INTERNET BANKING ON CUSTOMER RETENTION OF HDFC BANK

BENEFITS OF TRAINING AND DEVELOPMENT PROGRAM ON EMPLOYEES PERFORMANCE: A STUDY WITH SPECIAL REFERENCE TO BANKING SECTOR IN BANGLADESH

Investigating the Relationship of Systematic Thinking and Participative Leadership with Innovation in Jaam-E-Jam Channel in IRIB

Management Science Letters

The Effect of Knowledge Management Applications on Innovation: A Case Study in the Ministry of Planning and International Cooperation Amman-Jordan

Impact of Employer Branding on Job Satisfaction: with Special Reference to Insurance Company

Keywords: Organizational justice; Organizational commitment; Turnover intention; Pharmaceuticals company: Medical representatives

Questionnaire. (3) (3) Bachelor s degree (3) Clerk (3) Third. (6) Other (specify) (6) Other (specify)

Transcription:

International Journal of Human Resource Management and Research (IJHRMR) ISSN (P): 2249-6874; ISSN (E): 2249-7986 Vol. 7, Issue 4, Aug 2017, 15-20 TJPRC Pvt. Ltd. HR PROFESSIONAL COMPETENCIES A KEY TO HRM INTEGRATION WITH ORGANIZATIONAL OBJECTIVES RAJESHWARI G. M 1 & S. MARIGOWDA 2 1 Assistant Professor, PG Department of Commerce, Vidyavardhaka First Grade College, Mysuru, India 2 Professor & Head, PG Department of Commerce, Vidyavardhaka First Grade College, Mysuru, India ABSTRACT In a world of increasing revolution, complexity and competitiveness, there has never been a greater need to help HR professionals identify what it means to contribute more fully, effectively and insightfully. In this backdrop, the study is vital to HR Professionals as it empirically elicits what means to be an effective HR Professional. The study has been done with the main objective of evaluating the perception of HR Professionals about the HR Competencies which would play a paramount rolein the process of HRM integration with organizational objectives. The study also focuses its attention to determine how different HR Competencies influence the organizational outcomes. The sample size of 30 HR Professionals were chosen from both manufacturing and service sector from Bengaluru and Mysuru.The data was collected through well-structured questionnaire.data has been analyzed by using statistical tools namely Excel and SPSS. Reliability of the questionnaire has been tested by using Cronbach alpha which arrived at the value of0.903.significant influenceof HR Competencies on HRM integration with organizational objectives has been evidenced from the study with the help of Regression analysis. KEY WORDS: Strategic Thinking, Business Knowledge, Credible Activist and Strategic Business Partner Received: Jul 11, 2017; Accepted: Jul 26, 2017; Published: Jul 29, 2017; Paper Id.: IJHRMRAUG20173 Original Article INTRODUCTION Today, the business world faces enormous change and HR professionals must do more than manage employee terms and conditions. As the bar has been elevated on HR, some lament that HR professionals cannot meet these higher expectations, and HR should be discounted or downsized and its functions automated or outsourced. Instead of denigrating HR, upgradation of HR professionals and HR departments need to be done to meet the challenges that confront contemporary organizations. For HR professionals to respond to changing business conditions, they must demonstrate new competencies. HR professionals who would have been successful in previous decades would not be effective today unless they are possessedwith new set of skills and competencies. As per the opinion of van der Klink and Boon (2002), competence profiling provides a systematic and empirically certifiable set and narrative of competencies that are essential to carry out actions in a specific professional cluster, organization or profession. One of the earliest researcher,boyatzis (1982) has identified four groups of HR managers competencies such as the use of social power, a positive outlook, managing group processes and accurate self-assessment. Other scholars (Boselie and Paauve, 2005; Gorsline et al., 1998; McDaniel, 1998; Schuler et al., 2001; Sternberger, 2002) too added to list of competencies related to data analysis, problem solving and adaptability. www.tjprc.org editor@tjprc.org

16 Rajeshwari G. M & Dr. S. Marigowda HR managers competencies have been divided into four groups as per the survey of World Personnel Managers Association (Brewster et al., 2000) which are as follows: Competencies that form the individual style of operation Enterprise competencies Competencies needed for leadership, guidance and mentoring and Competencies which are necessary for the operational activities of HR managers. The essential competencies of HR managers depend on the circumstance, locality, nature/size of organization and time frame within which they function. However, Ulrich et al. (2010) elicits HR managers competencies as technical competencies, strategic thinking, business knowledge and creative problem solving. In all these sets of competencies, the question arises to what extent these are actual, rhetorical,kinder andambitious. Ulrich et.al., (2010) advocates that to be more professional, HR managers need to be credible activists who construct relationships of trust and have both a sustainable business and a strong HRM outlook. The HR Professional competencies that can contribute to the integration of HR activities with the organizational objectives can be categorized as follows (Ulrich et. al., 2010): Strategic Positioner: High performing HR professionals think and act from the outside/in. They are deeplyknowledgeable of and translate external business trends into internal decisions and actions.they understands the general business conditions (e.g. social, technological, economic, political, environmental and demographic trends) that affect their industry and geography. They also co-create their organizations strategic responses to business conditions andcustomer expectations by helping frame and make strategic and organization choices. Credible Activist: Credibility comes when HR professionalsdo what they promise, build personal relationships of trust, and can be relied on to meetcommitments. Being a trusted advisor starts with deep business knowledge and acumen.as an activist, HR professionals have a point of view, not only about HR activities, but aboutbusiness demands. As activists, HR professionals learn how to influence others in a positive way through clear, consistent and high impact communications. To be credible activists, HR professionals need to be self-awareand committed to building their professionalism. Capability Builder: An effective HR professional melds individual abilities into an effective and strongorganization by helping to define and build critical organization capabilities. HR professionals should facilitate capability audits to determine the identity of organizations. HR professionals can help line managers create meaning so that the capability of the organization reflects the deeper values of the employees. Change Champ: As change champions, HR professionals ensure that organization actions are integrated and sustained through disciplined change processes. Strong HR professionals make an organization s internal capacity for change match or lead the external pace of change. As change champions, HR professionals help make change happen at institutional (changing patterns), initiative (making things happen), and individual (enabling personal change) levels. HR Innovator and Integrator: Effective HR professionals innovate and integrate HR practices into unified Impact Factor (JCC): 6.9786 NAAS Rating: 3.38

HR Professional Competencies A Key to HRM Integration 17 With Organizational Objectives solutions that solve business problems. They must know the latest insights on key HR Practice. They must also be able to turn the unique HR Practice areas such as human capital, performance accountability, communication and organization design into integrated solutions, generally around an organization s leadership brand. Technology Proponent: In recent years, technology has changed the way HR people think and do their administrative and strategic work. HR professionals who understand technology will create improved organizational identity outside the company and improve social relationships inside the company. As technology exponents HR Professionals have to access, advocate, analyze and align technology for information, efficiency and relationships. On the nut shell, if the HR Professionals possesses and incorporate HR competencies in their routine transactions, they would in turn contribute in the integration of HR activities with organizational objectives by becoming strategic business partners. SCOPE The study is focused on examining the perception of HR Professionals which include both HR Managers and HR Consultants of manufacturing and service sectors in Bengaluru and Mysurucities by covering 15 top corporates and 15 esteemed HR Consultancies respectively. The study is carried out to ascertain the role of HR competencies played in HRM integration with organizational objectives. OBJECTIVES The study was carried out with the objectives mentioned below To present conceptual framework relating to HR Professional competencies. To evaluate the perception of HR Professionals about HR Professional competencies. To ascertain the effect ofhr Competencies on HRM integration with organizational objectives. HYPOTHESIS objectives. H o :HR Professional Competencies have no significant influence on HRM integration with organizational H 1 :HR Professional Competencies have significant influence on HRM integration with organizational objectives. RESEARCH METHODOLOGY Data Collection Sample Size Data has been collected by primary source using structured questionnaire by testing its reliability. The sample size taken for the study was 30 which includes both HR Managers and HR Consultants 15 each, from Manufacturing and service sectors. www.tjprc.org editor@tjprc.org

18 Rajeshwari G. M & Dr. S. Marigowda Statistical Tools Applied Excel has been used to gather the data and SPSS has been used to analyze the data and for testing the reliability of questionnaire which stood in the value of 0.903 by using Cronbach alpha. SPSS also been used for evaluating the effect ofindependent variable on dependent variable with the help of Regression.Analysis and interpretation of data collected has been carried out by using charts and tables. DATA ANALYSIS AND INTERPRETATION Data analysis and interpretation is carried out in two stages. Demographic factors has been analyzed and interpreted in table 1, whereas table 2, 3 and 4 shows the results about the how HR Competencies influence HRM integration with organizational objectives. 25-35 Table 1: Demographic Profile Gender Age Education Designation Experience F % F % F % F % F % < 25 7 HR 1-5 Male 17 56.7 6 20.0 Graduation 23.3 15 50.0 11 36.7 Manager HR 5-10 14 21 15 9 Female 13 43.3 46.7 70.0 Consultant 50.0 30.0 36-45 >56 9 30.0 1 3.3 Post- Graduation Diploma in HR 2 6.7 10-15 15-20 >20 The above table depicts that the majority of the respondents were male HR Professionals. Age-wise classification portrays that14 respondents were in the age group of 25 to 35 years and with respect to education, 70 percent of them were post-graduates. The main stream of the respondents lie between the work experience of 1 to 15 years and very less percentage of them, have high experience. Hypothesis Testing Table 2: Model Summary Model R R Square Adjusted R Square 1 0.858 a 0.723 0.720 Table 3: ANOVA b Model Sum of Squares df Mean Square F Sig. 1 Regression 18.569 6 3.095 24.604 0.000 a Residual 24.277 193 0.126 Total 42.846 199 a. Predictors: (Constant), SP, CA, CB, CC, HRII, TP b. Dependent Variable: HRMI 6 2 2 20.0 6.7 6.7 Impact Factor (JCC): 6.9786 NAAS Rating: 3.38

HR Professional Competencies A Key to HRM Integration 19 With Organizational Objectives Model Table 4: Coefficients a Unstandardized Coefficients Standardized Coefficients B Std. Error Beta 1 (Constant) 1.826.254 7.183 0.000 SP.144.059.220 2.454 0.015 CA -.125.090 -.139-1.394 0.165 CB.241.082.278 2.957 0.003 CC -.096.066 -.134-1.448 0.149 HRII.164.062.186 2.662 0.008 TP.233.080.250 2.926 0.004 a. Dependent Variable: HRMI Regression is used to explain the variation in one variable (dependent variable) based on variation in one or more other variables (called independent variables). The current study uses Linear Regression model to explain the variation in HR Professional competency scores with respect to Strategic Positioner (SP), Credible Activist (CA), Capability Builder (CB), Change Champ (CC), HR Innovator and Integrator (HRII) and Technology Proponent (TP). Regression analysis was done to identify the significant HR Professional competency factors influencing the HRM integration with organizational objective. The results elicited that Credible Activist (with p value 0.165 > 0.05) and Change Champ (p value of 0.149 > 0.05) competencies do not have a significant impact on HRM integration however, Strategic Positioner (0.015 < 0.05), Capability Builder (0.003 < 0.05), HR Innovator & Integrator (0.008 < 0.05) and Technology Proponent (0.004 < 0.05) have a significant impact on the HRM integration with organizational objectives for both HR Managers and HR Consultants as there p values are less than 0.05 and significant at 5% level. The regression was a good fit, describing 72.3% of the variance in HRM Integration (R 2 adj = 72%). HRM Integration was negatively related to the competencies of Credible Activist and Change Champ. However it was positively related to Strategic Positioner, Capability Builder, HR Innovator & Integrator and Technology Proponent competencies. Hence, from the above analysis it is evidenced that null hypothesis stating HR Professional Competencies have no significant influence on HRM integration with organizational objectives has been rejectedand alternative hypothesis is accepted. SUMMARY HR Professionals Competencies increase and differ in degree depending upon the phase of complexity, challenging circumstances and competitions. With increasing degrees of all the above factors the rate and differentiation of expected HR Professionals Competencies raise however, strategic thinking remains the key HR Professionals competency in the context of changing business trends. It is analyzed from the study that, with HR Professionals perception that HR Professional competencies have significant influence on HRM integration with organizational objectives. Further, it is suggested that the HR Professionals Should update their skills and build confidence in order to place themselves at the table where key business decisions are taken. t Sig. www.tjprc.org editor@tjprc.org

20 Rajeshwari G. M & Dr. S. Marigowda Mustbuild their competencies to link HR programs and activities with outside the firm along with those inside the firm. Should not only concentrate on people needs but also must understand business needs and make business results happen. Along with their operational duties they must also plan and configure long term business strategies and integrate HR activities with those business strategies. CONCLUSIONS The context of the business obligated to succeed has upstretched the benchmark on HR Professionals. HR Professionals those who would have succeeded thirty, twenty, or even ten years ago would not be as likely to succeed today. HR Professionals are expected to perform new roles and to be able to exhibit those roles, they need new competencies. With the help of those competencies they can contribute and place themselves in accomplishment and achievement of business objectives. REFERENCES 1. Boselie, P., &Paauwe, J. (2005).Human resource function competencies in European companies. Personnel review, 34(5), 550-566. 2. Boyatzis, R. E. (1982). The competent manager: A model for effective performance. John Wiley & Sons. 3. Brewster, C., Farndale, E., & van Ommeren, J. (2000). HR competencies and professional standards. World Federation of Personnel Management Associations. 4. De Cieri, H., Fenwick, M., & Hutchings, K. (2005). The challenge of international human resource management: Balancing the duality of strategy and practice. The International Journal of Human Resource Management, 16(4), 584-598. 5. Gorsline, K., Hawthorne, T., & Ho, K. (1998).Moving competencies off the page and into people. The Competencies Case Book, HRD Press, Amherst, 297-334. 6. Grinold, R. C., & Marshall, K. T. (1977). Manpower planning models. New York: North-Holland. 7. McDaniel, D. L. (1998).A competency model for human resources. The Competency Case Book", HRD Press, Amherst, 121-157. 8. Schuler, R. S. (2001). Human resource issues and activities in international joint ventures. International Journal of Human Resource Management, 12(1), 1-52. 9. Sternberger, W. B. (2003). The changing role of the human resource profession: The transformation of the HR function from an administrative, transactional orientation into a strategic business partnership. 10. Ulrich, D., Brockbank, W., Johnson, D., & Younger, J. (2010). Human resource competencies: Rising to meet the business challenge. The RBL White Paper Series. 11. Klink, M. V. D., & Boon, J. (2002).The investigation of competencies within professional domains. Human Resource Development International, 5(4), 411-424. Impact Factor (JCC): 6.9786 NAAS Rating: 3.38