Glossary Sl.No Terminology Description 1 Client The direct consumer and beneficiary of a health service (for example patient, women, man, child) 2 Frontline Health Worker Typically community-level health workers who have direct contact with the clients on a regular basis and who are working outside of the health facility (e.g., Accredited Social Health Activists, Female Health Workers, Field Health Assistants, volunteers, etc.). 3 Skilled Provider This category includes nurses, auxiliary nurse or midwifes (ANMs), doctors and other clinically trained primary health practitioners or those who may see referral patients at specialty clinics 4 Supervisor These are individuals who manage and monitor the performance of frontline health workers and may be appointed on a local, district, regional or national level. Definitions of each response column Sl.No Terminology Description 3 Mandatory The functionality is necessary for core operation of the Reproductive Health Registry. Without this functionality, the system would not operate. Example: Ability to client registration and tracking. 2 Needed Having this functionality would expand, enhance, or support the operations of Reproductive Health Registry to fully achieve the benefits of the system. However, in their absence, the system could function. Example: Built-in functionality for statistical analysis 1 Useful to have Having this functionality would improve the efficiency and effectiveness of health registry. Example: Built-in GIS functionality 0 Not Necessary Having this functionality would not affect or improve in any operation of health registry. Example: GPS tracking of hospital ambulance 1
Item Number Please indicate whether ICT application has the ability to do the following: 1. Client Identifier Mandatory (3) Needed (2) Useful to have (1) Not Necessary (0) Comments 1.1 Ability to record unique Client identifier such as National ID Number, Passport Number 1.2 Ability to record unique health service specific identifier Such as ANC Registration Number 1.3 Ability to record family/ household identifier Such as Family Insurance Number 1.4 Ability to validate/authenticate identifier with built-in rule 1.5 Ability to search client by their identifier 1.6 Ability to define mandatory identifier 2. Client Information 2.1 Ability to define, customize & record personal information details such as Age, Gender, Occupation, etc 2.2 Ability to define mandatory client information details 2.3 Ability to define, customize & record health 2
services specific client information such as Education Qualification 2.4 Ability to define & associate relationship between client 2.5 Ability to validate client information details such as Age, phone no etc 2.6 Ability to search client based on combination of client information details (Nested Search) 3. Health Services 3.1 Ability to enroll/ register client to one or many health services 3.2 Ability to define, customize & record health services details such as previous pregnancy history, LMP Date, etc 3.3 Ability to track and update client health services details 3.4 Ability to define, customize & generate client or group schedules for future visit/follow up 3.5 Ability to define/ incorporate Electronic decision support system 3
3.6 Ability to collect & update records of client coming from different area (Ability to handle migrate cases) 3.7 Ability to define & validate client health record details 3.8 Ability to aggregate individual record based on user defined criteria. 3.9 Ability to generate alters (SMS or alter message on screen) based on user defined criteria. 4. Health Facility 4.1 Ability to create & customize health facility and their hierarchy details 4.2 Ability to define, customize & record health facility details such as Facility Code, Location details, Health Facility Type 4.3 Ability to record and map health facility coordinates 4.4 Ability to aggregate individual record based on health facility hierarchy (District, Province, National and so on) 4
5. User role & System requirement 5.1 Ability to define roles & access for system users based on location and health program (Role Based Access Control (RBAC)) 5.2 Ability to authenticate user with defined username and password. (Password Encrypted) 5.3 Ability to rollback updated client health records 5.4 Ability to provide documentary evidence of the sequence of entry, update of client health records (Audit trail) 5.5 Ability to encrypt client information for analysis 5.6 Ability to include selected modules/functionality (Modular structure design system) 5.7 Ability to change user interface language during runtime (Multilanguage (i18n) functionality) 5.8 Functionality to data backup & archiving 5
6. Data Analysis & Retrieval 6.1 Ability to identify abnormalities and missing data on individual health record 6.2 Ability to perform analysis based on client record, data intervals, numeric, text and Boolean data fields 6.3 Ability to perform data visualization functionality both individual and aggregate record (built-in or external). Such as Table, Charts, Graphs & Map 6.4 Ability to facilitate data ETL (Extract, Transform and Load) for researcher and academics 6.5 Ability to allow interaction with open source statistical packages such as R-Stat 7. Data Exchange & Standards 7.1 Ability to incorporate international standard definition on data elements and indicators 7.2 Ability to incorporate ICD Codes 7.3 Ability to exchange data based on global 6
standard such as SDMX-HD, etc 7.4 Ability to export data to XLSForm or XForm which can be used with ODK tools 8. Training & Support 8.1 Online documentation on user manual, FAQs 8.2 Online documentation for developers 8.3 Implementation guidelines 8.4 User group for support 8.5 User group for development 8.6 Training course or workshop 8.7 Affiliation with training institute or university 9. M-Health Component 9.1 Client education & behavior change communication (BCC): Ability to deliver content intended to client to increase knowledge, modify attitudes, provide reminders and affect behavior through 9.1.1 Short Message Service (SMS) 9.1.2 Multimedia Messaging Service (MMS) 9.1.3 Interactive Voice Response (IVR) 9.1.4 Voice communication / Audio clips 7
9.1.5 Video clips 9.1.6 Images 9.2 Sensors and point-of-care diagnostics: Ability to connect digital enhancements to mobile phones to facilitate remote monitoring of client s health. For example linking external device which monitors blood glucose measurements for diabetes management, or sophisticated assays such as electrocardiograms (ECGs)--to be conducted, stored, transmitted and evaluated through 9.2.1 Mobile phone camera 9.2.2 Tethered accessory sensors, devices 9.2.3 Built-in accelerometer 9.3 Registries and vital events tracking: Ability to register client with their identifier and personal details either for specific event or for tracking health status over a pre-defined period. 9.3.1 Ability to register client with their personal details using mobile phone 9.3.2 Ability to enroll client to health services using mobile phone 9.3.3 Ability to search & update client personal record 9.3.4 Ability to send feedback / alter to Frontline health provider, skilled worker on client registration 8
9.4 Data collection and reporting: Ability allow Frontline health worker, skilled worker to record & transmit aggregate data through 9.4.1 Short Message Service (SMS) 9.4.2 Voice Communication 9.4.3 Digital forms 9.5 Electronic health record: Ability to allow Frontline health worker and skilled worker to access client health details via mobile device and to update their health status 9.5.1 Ability to search client by identifier or personal details 9.5.2 Ability to add/update client health details 9.5.3 Ability to view schedule or follow up plan using mobile 9.5.4 Ability to send feedback / alter to Frontline health provider, skilled worker on client cases details 9.5.5 Ability to send alters to client on their visit and health details 9.6 Electronic decision support (information, protocols, algorithms, checklists): Ability to use automated algorithm or rulebased instructions to prompt or guide frontline health workers to follow guidelines and provide quality care to patients 9
through 9.6.1 Mobile web (WAP/GPRS) 9.6.2 Stored Information Apps 9.6.3 Interactive Voice Response (IVR 9.7 Provider-to-provider communication: Ability to allow remote consultation (to coordinate care and provide expert assistance) to Frontline health worker, skilled worker through 9.7.1 Short Message Service (SMS) 9.7.2 Multimedia Messaging Service (MMS) 9.7.3 Mobile phone camera 9.8 Provider work planning and scheduling: Functionality to show work plan and schedules to frontline health worker, skilled worker based on client details through 9.8.1 Interactive electronic client lists 9.8.2 Short Message Service (SMS) alerts 9.8.3 Mobile phone calendar 9.9 Provider training and education: Functionality to provide ongoing training support to frontline and remote providers through access to educational videos, informational messages and interactive exercises through 9.9.1 Short Message Service (SMS) 9.9.2 Multimedia Messaging Service (MMS) 10
9.9.3 Interactive Voice Response (IVR) 9.9.4 Voice communication 9.9.5 Audio clips / Video clips / Images 9.10 Financial transactions and incentives: using functionalities of mobile-based financial transactions to pay for health care, supplies or drugs, or to make demand- or supply-side incentive schemes both to health provider (frontline health worker, skilled worker) and clients to utilize particular area of health services. 9.10.1 Mobile money transfers and banking services 9.10.2 Transfer of airtime minutes 10. Other specific Requirements 10.1 10.2 10.3 10.4 10.5 10.6 11