Scripps Core Competencies April 2012
Broad Discernment Definition: Applies knowledge and experience to make informed and timely decisions in the best interest of our owners, customers and employees. Balances short- and long-term needs of the company while maintaining a long-term, realistic and big picture view; identifies the business impacts of today s decisions on our owners, customers and employees Guides the company through transition and change; inspires others to commit to the change Recognizes what creates economic value and takes action to drive business success Demonstrates an understanding of when to make decisions independently and when to involve others Delegates decision making responsibilities to the appropriate level and holds decision makers accountable for results Provides direction to others when they are faced with making tactical decisions in uncertain circumstances Considers a broad range of issues and factors despite ambiguity when making decisions Makes difficult decisions with confidence; seeks further detail and analysis when appropriate Identifies and plans for risks that could accompany various solutions Influences others to reach informed decisions that consider the impact to other departments or areas Makes sound decisions based on policies, practices and procedures Makes thoughtful decisions when faced with recurring and new situations Demonstrates and focuses on making a positive impact with an understanding that work and personal actions positively or negatively impact others
Communication Definition: Builds and maintains open and transparent environments to better serve our owners, customers and employees. Promotes an environment that embraces transparent communication; inspires others by personalizing strategic messages based on the audience Promotes an environment of collaboration across the organization Leverages internal and external communication networks to achieve goals Facilitates communication across the organization, building bridges between parties with differing points of view Treats people with respect independent of status or differing opinions Captures others attention through engaging content and delivery Maintains calm and poise in fast paced and challenging situations Communicates clearly and concisely in speech and writing Tailors communication style according to the audience and/or message Demonstrates understanding of and sensitivity to unspoken meaning and nonverbal cues Communicates by listening attentively and conveying information in a clear and persuasive manner Shares information with others in the interest of the team and department; as applicable, clearly explains technical concepts in a way that s easy for others, including non-technical audiences, to understand Listens actively and confirms understanding rather than responding immediately Keeps managers and colleagues informed of progress of work and potential issues
Creativity Definition: Delivers results through innovative ideas and application of new information. Fosters an environment that promotes entrepreneurship and prudent risk-taking Inspires the organization to lead and act upon the ideas that advance the mission Operates in a manner that is courageous and ego-less when searching for the best ideas Encourages team members to challenge established processes and practices to find new and/or better ways to do things Translates ideas into value for the company; commits resources to pursue new, alternative solutions Inspires team members to learn new skills and share insights with others Presents new ideas that are fully thought through along with potential risks and mitigating strategies Explores creative ways to approach work by using insights from inside and outside the organization Navigates comfortably in an environment where outcomes are dependent upon factors that are unseen and intangible Asks questions and constructively challenges existing processes and assumptions Demonstrates willingness to try new things; embraces change and new challenges Seeks, accepts and builds on constructive criticism to improve ideas/suggestions
Execution and Impact Definition: Motivates self and others to deliver consistently strong performance. Assigns clear authority and accountability; sets an appropriate pace for accomplishing objectives Generates commitment and enthusiasm from others to achieve difficult objectives Tackles problems directly and removes obstacles; demonstrates resilience and perseverance Keeps the focus on accomplishing desired results while following established processes Holds team members accountable for meeting objectives despite challenges Adapts working style to maximize team contributions Stays focused on highest priority tasks without being distracted by less critical issues Inspires others by example and with a thirst for excellence; finds ways to accomplish work without contributing to or getting caught up in bureaucracy Optimizes use of resources (e.g., time, budget, partnerships/relationships) to achieve maximum impact Delivers consistently strong performance that colleagues can rely upon; checks own work carefully to minimize risk of errors Ensures manager and others are advised of problems in sufficient time for action to be taken Recognizes when to escalate a problem to the next level and when to handle it individually
Mission Focused Definition: Represents the Scripps mission and core values in all aspects of work. Nurtures a commitment to a common vision and core values; establishes a clear, long-term plan that is a direct reflection of our mission Serves as a role model by placing a high value on ethics, integrity and respect for others Puts the values of the organization ahead of personal goals/agendas; maintains a consistent focus on serving the greater good of our community Demonstrates passion, courage and enthusiasm for our mission Aligns the objectives of the department with our mission by enabling team members to be successful contributors Navigates unclear and challenging situations by maintaining focus on our mission and values Contributes to decision making by ensuring that our mission and values are considered Demonstrates Scripps commitment to our community through our day-to-day activities and service to our colleagues Defends our mission by acting with courage and integrity when faced with immediate pressures Demonstrates our core values in day-to-day activities Shares understanding of and appreciation for mission and core values with others, especially new team members Recognizes when situations or decisions are in conflict with our core values and escalates appropriately
Stewardship Definition: Fosters the business, financial and people resources of Scripps to ensure viability and strength of our mission. Champions and protects Scripps as a trusted media source that values reporting what the people need to know Creates a culture that fosters personal investment and excellence; demonstrates personal commitment and action to leading Scripps talent by using effective performance feedback, development and succession planning practices Anticipates critical skills required for organizational success; uses an appropriate mix of internal and external talent to fill key organizational roles Delegates effectively to achieve goals and to develop others through challenging opportunities; leverages talent across the organization Develops teams with diverse capabilities to bring big picture thinking to business, financial and talent decisions Prepares for personal succession by evaluating and creating targeted development plans for team members Demonstrates compassion for his/her team by taking a personal interest in the well being of each team member Sets a clear direction that others will follow to achieve results; provides resources and information so others can do their jobs well Demonstrates courage by providing honest performance feedback; addresses underperformance in a timely and direct manner Demonstrates awareness of personal strengths and weaknesses; taps into colleagues that bring new and different perspectives than one s self Demonstrates a sense of ownership and responsibility for Scripps by consistently supporting the professional development of one s self and others; solicits and applies feedback in order to improve personal performance Seeks out opportunities to provide insights, support and peer coaching to others in order to raise the overall performance level of the team Demonstrates respect and ownership of company resources, particularly those things used on a day-to-day basis Uses mistakes and or others experiences as learning opportunities and incorporates ideas for stronger personal performance Seeks out opportunities to assist and partner with team members to accomplish team goals