MOVING FROM MySafeWorkplace TO CONVERCENT Convercent 2015. All Rights Reserved. 1
We ve loved having you as a MySafeWorkplace customer and appreciate the critical nature of the business you ve entrusted us with. Since launching Convercent in 2012, we ve helped many MySafe customers move over to the Convercent platform, and for good reasons: Convercent is easier to use, provides more value and is more scalable. Ultimately, Convercent provides a better return on your compliance investment. 2 Convercent 2015. All Rights Reserved.
MAKE AND MANAGE REPORTS EASIER Convercent is easier to use for your employees and administrators, reducing the time it takes to report and manage a case. We designed Convercent with users in mind. Convercent offers a simple, nonthreatening reporting interface that boasts the look and feel of a consumer website so that reporting parties are immediately at ease with the interface and workflow. All with an aim of encouraging proactive and candid reports. Efficiency is the name of the game once a report s been logged in Convercent. From automatic issue routing to employee communication, and from investigation tasks and trend analysis, your team will have more time to spend in the field and better analytics on incident handling and trends. Not to mention that this can and will all lead to swifter and more consistent case resolutions. When you make cases easier to report and manage, chances are that you ll get more of them, with better information, and they ll be managed more effectively and consistently which will foster and fortify accountability, transparency and confidence in organizational justice within your company. 3 Convercent 2015. All Rights Reserved.
ROOT CAUSE Track employee intent and identify underlying behaviors or conditions that contributed to the misconduct. When you aggregate that data, you can identify common root causes of behavior as well as patterns that identify what employee populations are more likely to engage in violations, enabling you to take a more targeted and proactive approach to risk management. MULTIPLE ALLEGATIONS Convercent allows you to identify, track and manage multiple allegation types within a single incident. This not only reduces administrative burden on the employees making and managing reports, but it allows you to better understand everything that happened within a single incident and what types of misconduct are commonly related so you can tailor controls accordingly. OPEN COMMUNICATION Convercent s Q&A functionality helps employees get clarity on potential gray areas, open the lines of communication and reduce extraneous incident reports. Once a report is filed, reporters can ask questions, check on the status of their issue or provide additional details or evidence even anonymously. ENHANCED INTAKE CHANNELS, MORE VALUE CUSTOMIZATION AND CONFIGURATION Customize the types of issues your employees can report on, and offer them a companybranded intake landing page that shows them that your company takes these reports and its commitment to accountability non-retaliation seriously. SCALABILITY Adding locations, employees, users and more are all within full control of administrators, so that your system can quickly reflect business changes. Future-proof your compliance investment even further with language localization, inapp translation of issue reports, geography rules and single sign-on for employees and rest assured that your reporting hotline can change and grow with your business for years to come. 4 Convercent 2015. All Rights Reserved.
DASHBOARD REPORTS 1 THREE LEVELS OF REAL-TIME, Graphs and charts provide quick, high-level views of key compliance risks, hotline reports, ON-DEMAND REPORTING. relationship disclosures, policy attestations and compliance course completions. Using our innovative drag and drop system, administrators can quickly and easily create a unique dashboard to meet their specific needs.v 2 3 WEB-BASED REPORTING Choose from a variety of pre-built reports with drill-down capabilities at multiple levels that present the information any way you would like, in real time. Rich filtering capabilities help you manage, organize and change the view of the report based on your reporting needs and preferences. CONVERCENT DATA SERVICES With powerful and customizable reports and analytics at your fingertips, you can access and export real-time data and create customized reports to meet the specific needs of your organization. Charts and graphs linked to data feeds via Excel workbooks and/or PowerPoint templates can be updated with real-time data in a single click. Ultimately, you re able to assemble forward-facing reports for review by the executive team, board, audit committee, regulators and others in just a few clicks. 5 Convercent 2015. All Rights Reserved.
WE RE HERE TO HELP We understand that migrating to a new platform might seem daunting which is why our Customer Success Team is wholeheartedly committed to helping you every step of the way. We re here to help you realize the power and benefits of a better hotline and case management solution, while minimizing the disruption and burden of switching over. Because we don t think a change management process should ever be challenging enough to deter someone from getting a better product or service for their organization. 6 Convercent 2015. All Rights Reserved.
QUESTIONS? We re here to help and ensure a smooth and successful transition for you, your team and your organization. Please contact your Convercent Customer Success Manager for assistance or guidance. Convercent s risk-based global compliance solution enables the design, implementation and measurement of an effective compliance program. Delivering an intuitive user experience with actionable executive reporting, Convercent integrates the management of corporate compliance risks, cases, disclosures, training and policies. With hundreds of customers in more than 130 countries including Philip Morris International, CH2M Hill and Under Armour Convercent s award-winning GRC solution safeguards the financial and reputational health of your company. Backed by Azure Capital, Sapphire Ventures (formerly SAP Ventures), Mantucket Capital and Rho Capital Partners, and based in Denver, Colorado, Convercent will revolutionize your company s compliance program. 7 Convercent 2015. All Rights Reserved.