Performance Dashboard Hopper Car Demand Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada Week 17 This Last Last This vs. Last YTD Weekly Average YTD Weekly Average This versus Last Weekly Average This YTD 5,015 4,755 260 77,011 4,530 76,518 4,501 493 29 4,339 5,167 (828) 73,507 4,324 76,803 4,518 (3,296) (194) 9,354 9,922 (568) 150,518 8,854 153,321 9,019 (2,803) (165) Empty Hopper Cars Supplied Week 17 (All Want Weeks) Current Week Orders Prior Week Orders Future Week Orders Total Cars Supplied This Last This Last This Last This Last 4,137 4,001 221 569 315 304 4,673 4,874 3,124 3,259 627 593 275 599 4,026 4,451 7,261 7,260 848 1,162 590 903 8,699 9,325 Supplied by Block Size Current Week to Date Block Size Total Total 1 2% 3% 3% 4% 3% 4% 25 3% 2% 2% 3% 2% 2% 50 18% 1 14% 13% 12% 13% 100 77% 86% 81% 8 83% 81% Current Week Order Fulfillment Total Current Week Hopper Car Demand 5,015 4,339 9,354 Current Week Order Fulfillment Supplied in Current Week 4,137 3,124 7,261 Supplied Early 229 529 758 Total Cars Supplied for Want Week 4,366 3,653 8,019 Current Week Unfulfilled Demand (649) (686) (1,335) (649) 87% (686) % Current Week Orders Supplied 87% 86% Loaded Dwell Time () at Origin (All Traffic) Week 17 to Date This Last This Last 16 19 18 21 39 61 50 57 Dwell Time () at Destination (All Traffic) Week 17 to Date This Last This Last Vancouver 14 24 22 27 10 8 11 10 Thunder Bay 42 91 56 57 49 58 34 38 1
Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada 6,000 5,000 4,000 3,000 2,000 1,000 (1,000) (2,000) (3,000) 94% 98% 2,375 2,474 2,5 (166) (48) 96% 92% 94% 95% 93% 94% 93% 9 88% 92% 91% 2,987 Hopper Car Supply Grain 16 17 3,358 3,580 4,889 4,671 4,234 4,524 4,238 (104) (268) (239) (180) (382) (309) (373) (532) (646) 4,137 4,257 4,679 95% (430) (451) (243) (405) 93% 89% 87% 4,634 4,405 4,137 (580) (649) Supplied Late Supplied Early Supplied in Want Week Cars Not Spotted During Want Week % Orders Fulfilled for Want Week 10 8 6 4 2 6,000 5,000 4,000 3,000 2,000 1,000 (1,000) (2,000) (3,000) Hopper Car Supply Grain 16 17 76% 89% 92% 74% 75% 86% 74% 86% 77% 77% 74% 76% 75% 81% 82% 3,110 2,694 3,334 4,148 2,852 2,364 3,521 3,138 2,790 3,147 1,830 2,810 2,825 3,376 3,444 3,315 3,124 (979) (790) (337) (3) (648) (592) (625) (1,100) (968) (1,081) (1,321) (1,168) (699) (686) (825) (1,268) (1,534) Supplied Late Supplied Early Supplied in Want Week Cars Not Spotted During Want Week % Orders Fulfilled for Want Week 76% 10 8 6 4 2 Total Boxcar Supply Grain 16 17 30 10 (10) () (30) (40) (50) (60) 1 25 7 12 18 14 3 4 8 7 3 2 11 15 9 (52) Total Cars Spotted Current Week Unfulfilled Demand Cummulative Unfulfilled Demand 2
Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada 10 8 94% 89% Hopper Car Orders Supplied Within the Want Week 98% 96% 92% 94% 95% 93% 96% 96% 98% 92% 96% 92% 94% 93% 89% 87% 93% 91% 94% 93% 9 88% 92% 91% 95% 87% 92% 92% 92% 89% 86% 87% 6 4 2 1617 1516 Hopper Car Orders Supplied Within the Want Week 10 8 6 91% 93% 89% 76% 77% 89% 92% 83% 89% 85% 87% 92% 83% 85% 76% 74% 77% 75% 74% 86% 86% 79% 69% 81% 87% 74% 75% 81% 82% 79% 82% 8 4 2 1617 1516 Hopper Car Order Fulfillment Time Grain 16 17 10 92% 8 8 6 4 2 13% 3% 3% 4% 4% Want Week + 1 Week + 2 Week + 3 Week > 3 Weeks Outstanding 3
Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada Unfulfilled Shipper Demand Grain 16 17 Number of Hopper Cars 2,000 1,800 1,600 1,400 1,0 1,000 800 600 400 0 0 1,670 1,157 941 911 715 372 56 126 Outstanding Orders Rejected Cars Railway Cancellations Shorted Supply Denied Orders Corridor Performance Total Hopper Car Supply by Corridor for Current Orders To Week 17 Railway Corridor Ordered Supplied Unfulfilled Demand % Supplied Vancouver Bulk 34,878 33,505 (1,373) 96% Thunder Bay 12,428 11,790 (638) 95% Prince Rupert 19,666 19,039 (627) 97% Churchill Vancouver Other / W. Canada 2,862 2,498 (364) 87% USA / Mexico 3,436 3,308 (128) 96% Eastern Canada 3,741 3,546 (195) 95% Total 77,011 73,686 (3,325) 96% Vancouver Bulk 45,073 43,750 (1,323) 97% Thunder Bay 22,298 21,293 (1,005) 95% Vancouver Other / W. Canada 3,700 3,517 (183) 95% USA / Mexico 1,648 1,545 (103) 94% Eastern Canada 788 779 (9) 99% Total 73,507 70,884 (2,623) 96% 4
Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada Hopper Cars Supplied in the Want Week by Corridor To Week 17 Week 17 to Date Railway Corridor Ordered Supplied % Supplied Ordered Supplied % Supplied Vancouver Bulk 2,158 1,937 9 34,878 32,224 92% Thunder Bay 732 721 98% 12,428 11,9 9 Prince Rupert 1,389 1,132 81% 19,666 18,571 94% Churchill Vancouver Other / W. Canada 190 71 37% 2,862 2,403 USA / Mexico 188 182 97% 3,436 3,180 93% Eastern Canada 358 323 9 3,741 3,433 92% Total 5,015 4,366 87% 77,011 71,0 92% Vancouver Bulk 2,230 2,019 91% 45,073 35,700 79% Thunder Bay 1,648 1,284 78% 22,298 18,665 Vancouver Other / W. Canada 2 169 77% 3,700 2,342 63% USA / Mexico 238 178 75% 1,648 1,258 76% Eastern Canada 3 3 10 788 601 76% Total 4,339 3,653 73,507 58,566 8 Unfulfilled Hopper Car Orders by Corridor Grain 16 17 Number of Cars 1,400 1,0 1,000 800 600 400 0 96% 95% 97% 92% 9 94% 87% Vancouver Bulk Thunder Bay Prince Rupert Churchill Vancouver Oth. / W. Cda 96% 95% 93% 92% USA / Mexico Eastern Canada Unfulfilled Demand (CY 16) Percent Orders Fulfilled Percent Orders Fulfilled in Want Week 10 8 Percent 6 Corridor Orders 4 Fuflfilled 2 Unfulfilled Hopper Car Orders by Corridor Grain 16 17 2,000 97% 95% 95% 94% 99% 10 Number of Cars 1,500 1,000 500 79% 63% 76% 76% 8 6 4 2 Percent Corridor Orders Fuflfilled Vancouver Bulk Thunder Bay Vancouver Oth. / W. Cda USA / Mexico Eastern Canada Unfulfilled Demand (CY 16) Percent Orders Fulfilled Percent Orders Fulfilled in Want Week 5
Origin Dwell Performance Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada 1 Average Railway Loaded Origin Dwell Time Grain 16 17 100 80 60 40 0 38 40 32 34 38 36 13 14 15 15 19 29 28 31 15 14 15 18 66 45 32 35 28 28 28 22 21 16 23 21 15 15 16 15 Unit Train / MCB All Other Traffic 0 Average Railway Loaded Origin Dwell Time Grain 16 17 150 100 50 0 124 105 93 104 99 85 70 77 76 75 75 75 57 60 60 56 50 46 47 34 74 38 56 56 62 64 49 41 45 39 53 34 25 Unit Train / MCB All Other Traffic 10 8 Railway Loaded Origin Dwell Performance for 25100 Car Block Shipments 1617 Grain 81% 6 4 2 34% 39% 26% 14% 4% 0 24 Hrs 24 48 Hrs > 48 Hrs 6
Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada 10 8 6 4 2 85% 88% 81% 74% 81% 85% 82% 83% 77% 77% 82% 77% 81% 82% 8 3 31% Percent of 25 100 Car Block Shipments with Loaded Railway Origin Dwell 24 or Less Grain 16 17 48% 25% 37% 41% 71% 73% 35% 28% 29% 14% 2 15% 31% 14% 42% Destination Dwell Performance 140 1 100 80 60 40 Loaded Destination Dwell Times Grain 16 17 134 132 104 93 94 86 79 59 61 57 62 64 59 60 63 66 54 55 56 50 44 44 48 47 42 33 35 36 55 27 22 38 41 36 27 21 21 24 22 26 15 15 15 16 17 18 18 21 13 12 Thunder Bay Vancouver Bulk Vancouver Transload / Local 80 Loaded Destination Dwell Times Grain 16 17 60 40 48 46 41 42 38 39 34 36 33 29 21 23 24 26 35 26 22 11 19 16 13 13 23 7 19 13 8 9 8 5 5 17 14 5 6 10 12 10 1 3 8 2 49 32 26 11 10 10 8 3 4 Thunder Bay Vancouver Bulk Vancouver Transload / Local 7
Port Terminal Unloading Time Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada 18 16 14 12 10 8 6 4 2 0 12.2 10.9 11.6 12.1 Average Unloading Time Vancouver 1617 Grain 10.6 13.0 11.1 13.8 11.4 12.7 13.6 18.3 12.6 14.4 14.6 14.3 13.6 25.5 19.3.1 21.6 Average Unloading Time Thunder Bay 1617 Grain.5 18.8 18.5 21.9 17.3 19.7 17.8.4 18.5 17.3 16.0 19.9 19.1 15 10 5 0 8
Port Terminal Out of Car Time 6 Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada Port Terminal Out of Car Time Grain 1617 Percent Working Time 4 2 43% 34% 32% 34% 27% 26% 27% 27% 24% 27% 22% 28% 16% 21% 18% 17% 16% 16% 17% 2 11% 12% 13% 12% 16% 18% 16% 7% 12% 7% 16% 13% 11% 16% 8% 8% 1 4% 9% 3% 1% 4% Vancouver South Shore Vancouver North Shore Prince Rupert 9
Glossary of Terms Hopper Car Demand Empty Hopper Cars Supplied Supplied by Block Size Hopper Cars Supplied in Want Week Want Week Cars Supplied Early Cars Supplied Late Hopper Car Orders Supplied Within the Want Week Outstanding Orders Unfulfilled Demand Origin Dwell Destination Dwell Port Terminal Unloading Time Port Out of Car Time Weekly Performance Update To 17 (CY 16) Covering 9 of grain movement originating in Western Canada The total number of hopper cars ordered for a given want week for each of and. Demand data is presented for the current week report and for the grain year to date. Comparisons are provided for the current grain versus the prior grain year. A count of all empty hopper cars supplied for the grain service week being reported on. Supply is categorized based on whether it is for the current want week, for prior week orders or for future week orders (supplied early). Percentage distribution of total hopper car supply for the current report week and year to date (YTD) based on the block size ordered by shippers and as reported by shippers. A count of all empty hopper cars supplied for a want week in that want week including cars supplied early which are considered on time. Order week as defined by the railways Cars supplied for orders in a given want week supplied in advance of that week these cars are considered on time for performance measurement purposes. Cars supplied during a grain service week that are for a prior week s orders. The number of hopper cars supplied by the railways during or in advance of the want week expressed as a percentage of total orders for the week. Orders that shippers expect to have fulfilled by the railways that remain unfulfilled as of the report date. This excludes bad order cars, shorted cars, denied orders and railway cancellations. The calculation of total unfulfilled demand for hopper cars represents the accumulated difference across all grain weeks in the year between the number of cars ordered by shippers and the number of cars supplied by the railway for those orders. This total unfulfilled demand includes orders not filled as a result of bad order and shorted cars and as such represents the volume of missed and deferred shipper orders. The elapsed time from the release of loaded cars by shippers to the time the railways physically pull the cars from a shipper s siding for movement to destination. The elapsed time from the time a railcar arrives at the destination railway yard to the time it is placed at the receiver s facility for unloading. The average elapsed time between the placement of a loaded car for unloading to the release of the empty car. This measure is based on railway reported placement and empty release events. This measure identifies the percentage of working time that bulk grain port terminals do not have rail cars available for unloading due to railway service failures resulting in lost productivity. 10