Crowe Activity Review System (CARS ) for Loan Review

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Crowe Activity Review System (CARS ) for Loan Review January 25, 2012

Agenda Introductions Activity Review Background A Common Platform: CARS for Loan Review CARS for Loan Review Architecture Principles of CARS for Loan Review CARS for Loan Review Demonstration Benefits of CARS for Loan Review Questions 2012 Crowe Horwath LLP 2

Activity Review Background The Unique Alternative to the Big Four

Existing Environment Heightened credit environment Banks are reviewing their loan portfolios more frequently Credit standards are tightening Credit risk management processes are improving Allowance for loan and lease losses are is under scrutiny Overall financial reporting, including troubled debt restructures, has increased Increased regulatory expectations Better documentation quality and consistency of analysis Ability to provide work papers and other information easily Up-to-date policies and procedures 2012 Crowe Horwath LLP 4

Existing Environment (cont d.) Earnings pressure Reduced staffing Getting more done with less Technology inefficiency Use of multiple spread sheets Systems don t communicate with each other 2012 Crowe Horwath LLP 5

Loan Review Considerations Narratives need to be fact-based Conclusions and recommendations supported with factual data, versus subjective statements, are more easily defensible to regulators and auditors A process is needed so that two different reviewers looking at the same set of facts come to comparable conclusions Not all questions are relevant for all loan types When approached systematically, reviews become more a science than an art It becomes possible to place less reliance on specialized resources Need to be able to easily scale up loan review systems for additional volume Without a corresponding decrease in quality Without a significant increase in cost 2012 Crowe Horwath LLP 6

Loan Review System Progression Traditionally a manual effort Using most experienced reviewers Deliverable is a narrative Typical progression of automation Starts as a manual or word-processing-based process Combination of word processing document and spreadsheets and an internally built database More robust database (SQL) with work flow and other enhancements, including the ability to mine the database 2012 Crowe Horwath LLP 7

The Challenge of Loan and Credit Reviews How to meet the demands of multiple stakeholders with appropriate speed, due diligence, and risk management while managing the internal and external costs 2012 Crowe Horwath LLP 8

The Answer The Right Team A Comprehensive Approach A Common Platform Foreclosure Loan and credit Reviews reviews Without without compromise Compromise 2012 Crowe Horwath LLP 9

A Common Platform CARS for Loan Review provides a common platform for collecting, documenting, and managing the information required for loan and credit reviews. A Common Platform Creates efficiencies in collecting and documenting key components of the reviews Provides consistency across geographies and files regardless of the individual performing the review Facilitates consistent and reliable communication with all parties regulators, legal counsel, client management and operations, and external review staff Captures facts and evidence for documentation and distribution Enhances decision-making capabilities As requirements change or new requirements are added, provides the ability to update requirements or incorporate new review standards quickly 2012 Crowe Horwath LLP 11

CARS for Loan Review Architecture CARS for Loan Review is designed to support changing requirements through configuration, not custom programming Primary Activity Sources Other Internal & External Events* Primary Data Source External System(s) Integration Handler Work Queue Prioritization and Distribution Workflow Manager System Administration Module Dynamic Work Steps and Responses Narrative Generator Quality Control Dashboard and Reporting Module Security and User Auditing Activity Logging CROWE ACTIVITY REVIEW SYSTEM 2012 Crowe Horwath LLP 12

Principles of CARS for Loan Review Easy to use Configurable Process-driven Flexible 2012 Crowe Horwath LLP 13

CARS for Loan Review Demonstration 2012 Crowe Horwath LLP 14

Principles of CARS for Loan Review Easy to use Configurable Process-driven Flexible 2012 Crowe Horwath LLP 15

Benefits of CARS for Loan Review Improved and Efficient Work Flow Reviews can be automatically assigned based on skill sets or specializations Reviews can be structured by using common question blocks Dynamic question functionality exists to ask relevant questions and collect important facts for the review Analysts can focus on what is most important Automated narrative saves time and results in consistency of review output Single Platform Captures loan review results or additional loan data elements Capable of hosting multiple types of reviews specific to credit Easily communicates with core banking systems to extract loan data used in reviews 2012 Crowe Horwath LLP 16

Benefits of CARS for Loan Review (cont d.) Quality Improvement Ensures that analysts conduct reviews according to process guidelines Increases process confidence Greater quality-control efficiency Improved Monitoring Provides management greater capability to identify review results and portfolio trends Provides management ability to manage staff more effectively Increases confidence that reviews are being conducted within designated time frames Increased Responsiveness in Today s Environment Provides greater flexibility to adapt with configurable system Ease of system and dynamic work flow provide ability to readily ramp up resources 2012 Crowe Horwath LLP 17

Today s Presenters Scott Miller 616.822.4920 direct scott.miller@crowehorwath.com Mike Budinger 216.623.7517 direct mike.budinger@crowehorwath.com Crowe Horwath LLP is an independent member of Crowe Horwath International, a Swiss verein. Each member firm of Crowe Horwath International is a separate and independent legal entity. Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Crowe Horwath International or any other member of Crowe Horwath International and specifically disclaim any and all responsibility or liability for acts or omissions of Crowe Horwath International or any other Crowe Horwath International member. Accountancy services in Kansas and North Carolina are rendered by Crowe Chizek LLP, which is not a member of Crowe Horwath International. This material is for informational purposes only and should not be construed as financial or legal advice. Please seek guidance specific to your organization from qualified advisers in your jurisdiction. 2012 Crowe Horwath LLP 2012 Crowe Horwath LLP 18