Paul R. Niven 2002 Balanced Scorecard Step-by- Step

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Hubert K. Rampersad 2006 Personal Balanced Scorecard 2005 Paul R. Niven 2002 Balanced Scorecard Step-by- Step 1999 2002 1979 obert S. Kaplan David P Norton 1999 Balanced Scorecard Translating Strategy into Action W. Lawrence Neuman 2005 Social Research Methods Qualitative and 159

Quantitative Approaches larry Bossidy & Ram Charan Execution The Discipline of Getting Things Done What Management Is 19-26 Peter C. Brinkerhoff 2004 Mohan Nair 2005 Essentials of Balanced Scorecard Peter F. Drucker 2004 Managing the Non-profit Organization: practices and principles Kaplan, obert S. David P Norton 2006 Alignment Using the Balanced Scorecard to Create Corporate Synergies 2004 2005 160

Functioning Society 2005 Peter F. Drucker 2005 A 1995 2005 2007 2005 1998 1989 2002 161

1997 Peter C. Brinckerhoff 2004 Mission-Based Positioning Your Not-For-Profit in an Increasingly Competitive World Peter F. Drucker 2002 The Next Society Beyond The Information Revolution Managing In Paul R. Niven 2006 Maximum Performance Balanced Scorecard Diagnostics Maintaining 2001 Robert S. Kaplan David P Norton. Strategy-Focused Organization The Robert S. Kaplan David P Norton. 2004 Strategy Maps Outcomes Converting Intangible Assets into Tangible 2004 162

2002 1989 2002 Corporate Governance 2007 3 8 1992 7 1 73-78 2001 120-126 184 2002 26-32 198 163 45-54 211

211 5 36-37 43-71 27-38 8 Joan Magretta What Management Is 19-26 2001 95-120 164

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Tangible 0utcomes. Boston, Massachusetts:Harvard Business School Press.. 2006. Alignment:Using the Balanced Scorecard to Create Corporate Synergies. Boston, Massachusetts : Harvard Business School Press. Korten, D. C. 1990. Getting to the 21 st Century:Voluntary Action and the Global Agenda. West Hartford:Kumarian Press. Kotter, John P. 1996. Leading Change. Boston:Harvard Business School Press. Niven, Paul R. 2002. Balanced Scorecard Step-by-Step: Maximing Performance and Maintaining Resulst. New York John Wiley Sons, Inc... Balanced Scorecard Step-by- Step for Government and Nonprofit Agencies. New York John Wiley Sons, Inc. Salamon, Lester M. 1992. America s Nonprofit Sector New York John Wiley Sons, Inc. A Primer. Smith, Douglas. 1993. Make Success Measurable. New York: John Wiley & Sons, Inc. Wolf, T.1999. Managing a Nonprofit Organization in the Twenty-First Century. New York:Rockefeller Center. Articles Armitage, Howard and CamScholey.. Mapping Mavens: 166

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(April): 106-133. Hansmann, H.B.1980. The Role of Nonprofit Enterprise, Yale Law Journal, 89(5): 836-842. Hayes, R. L. and D. A. Garvin.. Managing as If Tomorrow Mattered, Harvard Business Review, (May-June): 72-79. Hope, Jeremy and Robin Fraser.. Who Needs Budgets? Harvard Business Review February : 10-13. Ittner, Christopher D. and David F. Larcker.. Coming Up Short on Nonfinancial Performance Measurement. Harvard Business Review(November): 88-95. Kaplan, Robert S. David P. Norton. 1992. the Balanced Scorecard : Measures That Drive Performance. Harvard Business Review70.71-79.. 1996. Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review January-February 75-85. Kaplan, Robert S. 2002. The Balanced Scorecard And Nonprofit Organization. Balanced Scorecard Report November-December 1-4. Kaplan, A. 1999. The Development of Capacity, Non-Governmental Liaison Service NGLS Development Dossier. Geneva United Nations Organisation. Lawler, Edward E.. Board Governance and Accountability. Balanced Scorecard Repor(July-August): 10-15. 168

Lingle, John H. and William A. Schiermann. 1966. From Balanced Scorecard to Strategic Gauges: Is Measurement Worth it? Management Review 85,no.3(March): 52-67. Locke, Edwin A. 2001. Motivation by Goal Setting. Harvard Business Review(Nonember):72-79. Meyer, Christopher. 1994. How the Right Measures Help Teams Excel. Harvard Business Review May-June :95. Mintzberge, H. 1987. Crafting Strategy. Harvard Business Review65 4 66-75.. 1987. The Strategy Concept : Five Ps for Strategy. California Management Review30 1 11-24. Mintzberge H. and A. McGugh. 1985. Strategy Formation in an Adhocracy. Administrative Science Quarterly30 2 June : 1-27. Norton, David P. and Randall H. Russell. 2004. Best Practices in Managing the Execution of Strategy. Balanced Scorecard Report(July-August): 2-10. Weihrich H. 1982. The TOWS Matrix-A Tool for Situational Analysis, Long Range Planning15 2 52-64. 169

http://www.moi.gov.tw/dsa/ http://www.moi.gov.tw/w3/stat/home.asp http://www.npo.org.tw http://www.npobook.org.tw http://www.nposo.org.tw http://www.give.org/ 170