Airport Systems Services

Airport Systems Services Baggage Handling Security IT PBB Realog Consulting GmbH 2016/2017 1

Airport Systems Introduction to Realog Consulting GmbH

Realog Consulting GmbH Company Name: Realog Consulting GmbH Short Description: Realog is an international consulting company specializing in airport systems, operations, planning, strategies, forecasts, and analytics.. Offices: Germany, UAE, Canada, and Russia Business Areas Realog delivers technical precision and business-oriented solutions in the analysis, design, tender, and site supervision of logistics, cargo, baggage, information technology, and security systems. Realog provides strategic planning, operations analysis, benchmark studies, quantitative analytics, deep data mining, throughput assessments, capacity modeling, annual/ peak-time forecasts, government regulation compliance, concept design, detailed design, dynamic simulation, concession negotiations, financial structuring, tender management, contract formation, quantity surveying, ORAT, and site supervision. Realog represents airports, air carriers, handlers, governments, institutional investors, investment banks, commercial banks, contractors, and airport facility developers.

Realog Consulting GmbH Realog is one of the leading on-airport logistics, process and engineering consultants in the world with a vast resume of experience in on-airport automation. Operations Consulting Technology Consulting Development Consulting Forecast Consulting Logistics Material Handling Systems Planning and Design Quantitative Analysis Strategic Planning Baggage Handling Systems Tender Management Market Research Business Modeling Simulation Finance and Contracts Feasibility Studies Process and Flow Systems Engineering Project Management Benchmark Analysis Master Planning IT Specification Site Supervision Peak Time Specifications

Realog Consulting GmbH Realog is an independent analytic, planning and engineering firm specializing in airport systems, operations, planning, design, forecasts, and strategies. Experienced Specialists Our team has extensive airport systems experience, seniority and expert know-how Key Trends 1 2 3 Technical Precision Business Solutions Realog provides technical precision in in analytics, design, tender management, and site supervision. Realog focuses on business oriented solutions to meet stakeholder operational and financial expectations. 4 5 Global Reach Realog has designed airport systems of all sizes and complexity at airports worldwide. Independent Representation Realog is an independent consulting firm that offers outside and impartial assessments and representation

Realog Consulting GmbH Anchorage* New*York* Cincinna2* Miami* Stockholm* Gothenbourg* Hannover* Frankfurt* Munich* Moscow* Leipzig* Amsterdam* Zurich* Paris* Khartoum* Lagos* Rio*de*Janeiro** Entebbe* Dubai* Abu*Dhabi* Bahrain* Jeddah* Muscat* * Shanghai* Hanoi* Singapore* Brisbane* Sydney* Development*Projects* * Consul2ng*and*Planning*Projects*

Airport Systems Specializations

Baggage Handling Systems The scope of services includes the design and site supervision of the installation of screening equipment and CCTV systems The Baggage Handling System will include: Number of check-in counter for economy class passenger, business class passenger, VIP Hold baggage screening system and procedures (in close cooperation with the Client and the Police) Sorting system (a tilt tray sorter system could be considered for this size of the Airport) Number of make-up positions (sorting chutes, make-up carousels, laterals) Size respectively capacity of an Early baggage storage (EBS) Number of input positions (loading belts) for transfer baggage Number of reclaim carousels and feed lines Customs screening system for arrival baggage (if required) Handling of oversize baggage Baggage reconciliation system

Security Systems The scope of services includes the design and site supervision of the installation of screening equipment and CCTV systems Screening equipment Passenger and Carry-on Bag Screening Employee Screening CCTV Video Surveillance Hardware and Software for the Passenger Terminal Platform based scalability via open architecture and protocol. Modular application design providing flexible system configuration Single point of management and control Sophisticated Interoperability Web-based management and communication System interworking scenario with user defined rules

Airport IT Systems The scope of services includes the design and site supervision of the installation of airport IT systems The airport IT system will include: Security Finance CUTE/CUSS/BRS including hardware and software IT Backbone Hardware including cables, panels and IT management system AIMS including hardware, work stations, software (BIS, FIDS, ARMS) and interfaces Airport Information Management System Baggage Reclamation Wireless Communications Facilities Management FIDS AODB Common Use Equipment Local Departure Control External Networks SYSTEMS CONNECTED MANAGED BY AIRPORT AUTHORITY EXTERNAL SYSTEMS CONNECTED TO THE TERMINAL Terminal DCSs of each Airline ATC EXTERNAL SYSTEMS DCS Internet Airport Authority Connection to Public Internet CREWS CUSS CUTE Eqts at Check-in Counters Airlines DCS s WORLD TRACER BIS SECURITY & SPECIAL PACKAGES Interface of EDS (Tomograph) BHS PACKAGES BOCS BIS CCTV Video Surveillance of BHS CUTE BIS SITA Interface DCS AODB ARMS FIDS AIRPORT INFORMATION SYSTEMS PACKAGES VGDS (Visual Docking Statistics Guidance System) PBB (Passenger 400 Hz Boarding Bridge) DIS ACS (Access Control System) Mast Lighting (Stand Position CCTV Video Surveillance IT Backbone Middle ware Provider Business Services AIMS Terminal APV ARM AODB AHM MIS BRS WIFI MANAGED BY AIRPORT AUTHRITY BOCS of BHS SCADA + SAC + PLCs + ARS + MRS + EBS + EDS + BIDS + CCTV BAGs PAS (Public Address System) Fire Protection System FADS (Fire Alarm Detection System) LEGEND Proposal Packages by Realog Accounting PABX Doc. Mgmt. Radio Car Park GIS (Geographical Information System) IT Backbone Middle ware IT Virtual LANs IT Backbone Middle ware IT Physical Backbones CAMM (Central Airport Management System TV System (Advertising) Office PCs Water Supply NFTMS Time Distribution Car Park BMS Heated and Chilled Water Distribution Lifts-Elevators-Moving Walks & Automatic Doors (PAX & Dollies) Kitchen & Cold Equipment HVAC Power Fuel Supply Distribution BOCS MANAGED BY OPERATIONAL TEAM OF AIRPORT TECHNIQUE AND ELECTROMECHANICAL PACKAGES

Airport Passenger Boarding Bridges The scope of services includes the design and site supervision of the installation of the passenger boarding bridge ( PBB ) systems The PBB design will be based upon the apron plan and its related aircraft and the operational requirements. The airport PBB system will be tailored to the specifications of the airport and include as appropriate: Telescopic PBBs 400 Hz converters Pre-Conditioned air units, Potable Water and Baggage chute systems. A preventive maintenance and inspection services

Airport Systems Methodology

Phases and Stages Realog provides services in all three phases of airport system development: Planning, Project Management, and Defects Liability. I Planning Phase II Project Management Phase III DL Phase 1 Inception Stage 2 Concept Design Stage 3 Schematic Design Stage 4 Cost Estimation Stage 5 Bid Process Management Stage 6 Pre- Construction Stage 7 Construction Stage 8 Post- Construction Stage 9 Defects Liability Stage Data Collection Initial Design Final Design Specifications Tender Docs Design Review Installation Commissioning Defects Liability Modeling Concept Design Cost Estimation Tender Mgmt.. Coordination Testing Trial Operation

Phase 1 - Inception Stage - Data Collection and Validation DATA COLLECTION Realog collects data through quantitative analysis, documentation and forecast review, design assessment, questionnaires, meetings, interviews, workshops, and on-site visits. Quantitative Analysis Realog provides a deep data analysis of time sequence data. This deep data analysis allows for upstream and downstream data mining for a complete picture of the airport operation capacity and utilization as expressed in movements, dwell time, and peak time on an hourly, daily, weekly, monthly, and annual basis. Data sources include: Inbound/Outbound Big Data Fleet Plan Weight and Balance Flight Schedules Immigration Schedules Passenger Forecasts Movement Forecasts Nr%of%Departures% 18,000,000" 16,000,000" 14,000,000" 12,000,000" 10,000,000" 8,000,000" 6,000,000" 3,730,000% 4,000,000" 2,000,000" Indian Nationals Departures 1997-2013 CAGR%=%9.8%% 16,630,000% 0" 1997" 1998" 1999" 2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011" 2012" 2013"

Phase 1 - Inception Stage - Data Collection and Validation Documentation and Forecast Review Realog collects, reviews, and validates relevant documentation regarding the intended project. These documents include, but are not limited to: Master/sub-concession agreement, ground leases, and tenant leases Airport ALP (ICAO Standard) Master plans (including expansion area plans) Terminal facility plans Handling manuals Service level agreements Forecasts Marketing studies Business case studies Organization charts Accompanying explanations and reports Applicable studies Other pertinent project information Design Assessment Realog will collect, assess, and validate any existent relevant design drawings

Phase 1 - Inception Stage - Data Collection and Validation Questionnaires, Meetings, Interviews, and Workshops Realog collects and validates information relating to operational objectives, limitations, requirements, and criteria in a dialog with all relevant stakeholders through questionnaires, meetings, interviews, and workshops. Airports Airlines Regulators Employees Stakeholders Authorities Forwarders Manufacturers Integrators Realog believes strongly that airport planning and design must reflect an understanding the expectations of the stakeholders

Phase 1 - Inception Stage - Data Collection and Validation Realog frames the conversation with stakeholders with suggested elements in order to arrive at consensus and uses this input to acts as a guide in this process to consolidate different contextual perspectives: Strategic Alignment! Business model! Trends/future developments! Future Flexibility Design and Technology! Innovative equipment! IT-System (Software, Hardware)! Security Technology Airport System Solutions Operation! Optimized processes! Interface with ground handling! System prioritization Financial Assessment Site Inspection! Investment planning and evaluation! Allocation and validation of process cost! Application of process-benchmarks Realog conducts site inspections to understand and verify assumptions as to operations and facilities. The site inspections can be visual only, but also can include actual measurement of performance and space.

Phase 1 - Inception Stage - Data Analysis DATA ANALYSIS Realog provides a comprehensive and detailed profile of current and future air traffic and its key drivers. Depending upon the project, topics that may be covered include: Seats&per&Capita& Log& 10.000# World and Regional Trends. Region Profile. Airport Profile. Carriers/Handlers Profile Commercial Key Performance Indicators (KPIs) Key Drivers including but not limited to Middle Class Consumerism Shift Possible PAX and Trade Flows. Competition. Carrier Specific PAX and FTR Development. OAL PAX and FTR Development. Flow Analysis. Airport/Hub Selection. Passenger and/or Cargo specific Key Drivers Seats per Capita / GDP per Capita Luxembourg' Hong'Kong'' 1.000# 0.100# Malaysia' Thailand' United'Arab'Emirates' Singapore' Belgium' Netherlands' France' United'States' Korea,'Rep.' Germany' Switzerland' Australia' Japan' Finland' Canada' Saudi'Arabia' Sweden' Italy' Qatar' Macao' R²#=#0.341527# Norway' China' Brazil' Slovenia' Vietnam' 0.010# Kenya' Indonesia' Zimbabwe' India' 0.001# Burundi' Swaziland' 0.000# 0# 20,000# 40,000# 60,000# 80,000# 100,000# 120,000# GDP&per&Capita& Crore%% 70,000! Tamil Nadu GDP/Capita Crore%%(Billions)%!4,500!!!4,000!! 60,000!!3,500!! 50,000!!3,000!! 40,000!!2,500!! 30,000!!2,000!!!1,500!! 20,000!!1,000!! 10,000!!500!! 0!!"!!!! 2004"2005! 2005"2006! 2006"2007! 2007"2008! 2008"2009! 2009"2010! 2010"2011! 2011"2012! 2012"2013! GDP! GDP/Capita! India Middle Class 2001-2050 100%# 90%# 80%# 70%# 60%# 50%# 40%# 30%# 20%# 10%# 0%# 2000# 2001# 2002# 2003# 2004# 2005# 2006# 2007# 2008# 2009# 2010# 2011# 2012# 2013# 2014# 2015# 2016# 2017# 2018# 2019# 2020# 2021# 2022# 2023# 2024# 2025# 2026# 2027# 2028# 2029# 2030# 2031# 2032# 2033# 2034# 2035# 2036# 2037# 2038# 2039# 2040# 2041# 2042# 2043# 2044# 2045# 2046# 2047# 2048# 2049# 2050# Middle#Class# Not#Middle#Class#

Phase 1 - Inception Stage - Data Analysis Realog conducts a benchmark survey of the findings from its data analysis and operations analysis in the context of comparable airports worldwide and other competitive airports. Kuwait'Airways' Gulf%Air% GAC Fleet Composition Narrow&Body Wide&Body India Fleet Composition Number#of#Aircraft!62!! Qatar%Airways% E"had& Emirates) In#Service Narrow!Body! Wide!Body!!366!! Saudia& Med$East$Jet$ flynas& Air$Arabia$ flydubai( Oman%Air%!20!! On#Order Narrow!Body! Wide!Body!!506!!

Phase 1 - Concept Design Stage - Operations Analysis OPERATIONS ANALYSIS Realog analyzes throughput and capacity of facilities in terms of flow and processes. Realog will provide a capacity assessment to determine peak and annual flow and process capacities of facilities. Departure Departure Embarking Transfer Screening Remove Embarking Check-in Sort Put in storage Screening Re-routing Remove From and for what flight? Whose is it? Where is it? What is its status? Sort Put in storage Ditto processing for OOG Bags Arrival Reclaim Re-routing Screening Label X Unload From and for what flight? Whose is it? Where is it? What is its status? From and for what flight? Whose is it? Where is it? What is its status? Ditto processing for OOG Bags Ditto processing for OOG Bags

Phase 1 - Concept Design Stage - Operations Analysis Realog uses the collected data to re-state flows (Departures, Arrivals, Transfers) into processes and storage (Arrivals, Inbound, Outbound, Departures plus storage or AOID+S ). I TRANSFER O A R R I V A L A S D E P A R T U R E D AOID+S is a process-measuring tool that allows for greater granularity in analyzing the impact of flows on facility and labor resources.

Phase 1 - Concept Design Stage - Operations Analysis Realog provides a peak time analysis as it relates to stress on the various processes over the life of the facility. Total Freighter PAX/Belly Truck3RFS Total Freighter PAX/Belly Truck3RFS Tonnes Total3Volume Tonnes ULDs ULDs Tonnes AWB Pieces IHP ULDs EAP in to EAP in to EAP in ULD EAP in ULD EY in to EY in to EY in ULD EY in ULD OAL IN TO OAL IN TO OAL IN ULD OAL IN ULD Tonnes ULD Tonnes ULD Inbound In- and Outbound ULD Type 5ftincBulk 10ft 15ft 20ft Outbound ULD Size ULD Tonnes Pallets ULD Size ULD Tonnes Container SUM 5ft Inhouse Units/Bulk Total 5ft Inhouse Units/Bulk LD 05ft LD 05ft LD10ft LD10ft LD15ft LD15ft MD10ft MD10ft MD15ft MD15ft MD20ft QRT Facility MD20ft QRT:3ULD3Level Inbound Outbound ULDs Tonnes ULDs Tonnes Inbound ULDs Tonnes AWB Pax TRS (EY/EP) ULDs Tonnes AWB Outbound Total EY, EP & OAL TSG Mixed Units (with other cargo) Total EY, EP & OAL Total EY&EP Total EY&EP FTR FTR PAX Standard PAX RFS RFS Total OAL Total OAL FTR TOTAL FTR PAX PAX RFS QRT: Shipment Level Inbound Outbound RFS QRT Total SPL Tonnes AWB Tonnes AWB QRT Total AVI DGR ECT Total GC ECT Total ECT 20FT HEA ECT 20FT ECT BIG NOT 20FT HUM ECT BIG NOT 20FT ECT STANDARD TRU Pharma ECT STANDARD TRU ECT STANDARD WH TSG ECT STANDARD WH ECT TSG TRU VAL ECT TSG TRU ECT TSG WH VUN ECT TSG WH ECT FAST ECT FAST TOTAL ECT (w/o AVI and VAL) ECT (w/o AVI and VAL) PCHS3Interface Inbound Inhouse Storage Outbound PCHS3Interface ULDs Tonnes ASRS Tonnes AWB IHP ULDs Tonnes Dolly Interface (Pax & 20ft Units) Transit Dolly Interface (Pax & 20ft Units) Aero Bridge (FRTR minus 20ft) Standard (w/o Special Rooms Cargo and below ASRS SPL)) Aero Bridge (FRTR) MTD /RFS Trucks (with 20ft) TSG (w/o Pharma above 1C-8C)(PEM PES) MTD /RFS Trucks) TOTAL TSG (w/o Pharma above 1-8C) TOTAL Pharma (1-8C) PCHS3Storage3ULD3Level3(converted3in310ft) Inbound Pharma (15-25C) Inbound PCHS3Storage3ULD3Level3(conveted3in310ft) ULDs Tonnes DGR ULDs Tonnes ECT 20FT VUN ECT 20FT ECT BIG NOT 20FT Mail/Courier ECT BIG NOT 20FT ECT STANDARD TRU Export ECT STANDARD TRU ECT STANDARD WH Standard (w/o Special Rooms Cargo and below ASRS SPL)) ECT STANDARD WH ECT TSG TRU TSG (w/o Pharma above 1C-8C)(PEM PES) ECT TSG TRU ECT TSG WH TSG (w/o Pharma above 1-8C) ECT TSG WH ECT FAST Pharma (1-8C) ECT FAST TOTAL Pharma (15-25C) TOTAL DGR from Breakdown VUN to Buildup W/S3and3Input3ASRS3 Tonnes IHP Mail/Courier Tonnes IHPs Output3ASRS3&3WS Import Cool Standard (w/o Special Rooms Cargo and below ASRS SPL)) Cool Fast TSG (w/o Pharma above 1C-8C)(PEM PES) Fast Standard (w/o US Outbound in B/U) TSG (w/o Pharma above 1-8C) Standard (w/o US Outbound in B/U) US Outbound in B/U) Pharma (1-8C) US Outbound in B/U) Mail/Courier Import Only Pharma (15-25C) Mail/Courier Export only DGR VUN Mail/Courier TOTAL SUBTOTAL SUM SUM TOTAL Landside Tonnes IHP Special Storage: Tonnes IHP Landside Import Transit SUM SUM Export Standard (w/o TSG and BIG) DGR Standard (w/o TSG and BIG) TSG Radioactive TSG BIG/Oversized Cargo Exlosives BIG/Oversized Cargo TSG Sea Air Cargo TOTAL Freezer SUM SUM TOTAL HUM Inbound RFS Tonnes ULDs BIG Tonnes ULD Outbound RFS Inbound ULDs BIG Not 20Ft Outbound ULDs Tonnes IHP BIG on 20ft Tonnes IHP Inbound GCC Bulk BIG on Racks Outbound GCC Bulk TOTAL SUBTOTAL SUM SUM TOTAL Export DGR Radioactive Exlosives TSG Freezer HUM BIG BIG Not 20Ft BIG on 20ft BIG on Racks SUBTOTAL Import DGR Radioactive Exlosives TSG Freezer HUM BIG BIG Not 20Ft BIG on 20ft BIG on Racks SUBTOTAL GRAND TOTAL STORAGE The peak time analysis is tied to a peak time capacity model that finds the required capacity at various time nodes to determine the ability of the terminal to meet performance requirements.

Phase 1 - Concept Design Stage Forecast Review FORECAST REVIEW Realog reviews any existing forecast or provide an annual air forecast for 5 30 years. Fleet Composition Routes High Scenario Forecast Capacity Internalities Infrastructure Baseline Scenario Forecast Annual Forecast Peak Forecast AOID Processes Arrival Outbound Inbound Departure Fuel Prices Competition Low Scenario Forecast Demand Externalities Personal Income National Economy Location Realog will convert the annual forest into a peak time forecast and tie this into a peak-time capacity model.

Phase 1 - Concept and Final Design Stages - Considerations DESIGN STEPS Realog develops a concept design to serve as an overview of the required equipment, buildings, and/or apron with sizing, capacities, and possibilities of future expansion. Realog uses the feedback from the concept design to produce a schematic design and technical specifications of the equipment and/or buildings in a form suitable for inclusion of the tender documents with a bill of quantities and estimated costs. Realog provides the following concept design or schematic design main functions, as appropriate: Formulation of design of the proposed equipment or facilities. Formulation as to the level of automation. Evaluation the mode of operation Capacity and throughput analysis Definition of the infrastructure/ building/equipment parameters Analysis of operational capacity for the main installations and systems. Algorithm Results Means Procedures Operating Rules Human Resources Quantity per Resource Layout BHS Ergonomic PAX Assistance PAX H-20 min Facilities # Speed # Speed # Unknown % Reliability # Frequency Bags # X-Ray Machines Reading # Unknown Bag # Auto Lines # Manual M.C.I Screening Identification METHODS Reactive Processing Handling Customs Feasibility No. # Organization # Communication % Conveyable # Tracking % Non-Conveyable # Statistics # History # Supervision Weighing # Computations Measures # PLC # Max Weight D.C.S. # Max Size of Bags (Real Time) (Dimensions) COMPETENCE Training Operating Staff Number per Profile Airport (AND/O) Airlines # Flight Make-up Lines # No. of Storage Tote (Bins) Sorting System Storage System # Flights Open (H-2/H-20 Min) # Early Bags (H-4/H-2) % Availability % Reliability Components and sub-system spare parts Maintenance # Multi Profile Team # Reactivity Number per Profiles Performance OBJECTIV ES # PAX/Hour # Vol/Hour Operating Costs

Phase 1 - Concept and Final Design Stages - Considerations In particular, and as needed, Realog will perform the following: Capture design requirements through joint discussions/review; Provide throughput calculations and simulations (including a 3D animation, if requested) per areas, sections, systems and processes. Define existing and future processes and functionality and apply this definition to formulate size and capacity Develop a capacity and operation concept. Identify appropriate equipment, level of automation, and configuration of the operational mode. Incorporates new, proven technologies and software in the undertaking with the intent to maximize performance and reduce investment and operating costs. Prepare functional design layout drawings (PDF and AutoCAD); List types of equipment and corresponding numbers; Generate facilities sizing based on projected volumes / traffic Size operation area, office, storage and purpose areas. Describe buildings within the area Prepare designs of equipment and systems, as appropriate Liaise with stakeholders with regard to Equipment/Building/Apron interfaces Transfer the design layouts in appropriate formats Interpret size and capacity in terms of equipment or building within alternative systems at various price points reflecting cost-benefit options. Develop a development program with a detailed schedule Provide a comprehensive design report.

Phase 1 - Concept and Final Design Stages - Considerations Realog conducts a series of meetings to gather requirements, review of drawings and corrections, formulate design layout, propose equipment options, and identify the best fit for the layout in terms of the most efficient operation with an emphasis on coping with the forecast and operational requirements. Terminal Concourse 1 Concourse 2 Terminal Concourse Baggage Claim Area Transfer Bag Processing Check-in Check-in Check-in Check-in Primary Sorting Primary Sorting Transfer Inbound Lines EBS Storage 2nd Sorting per Flight Long Duration Storage EBS Storage 2nd Sorting per Flight Flight Outbound Flight Flight Outbound Flight Transfer Inbound Lines Flight Outbound Lines Flight Outbound Lines Flight Outbound Lines Flight Outbound Lines Long Duration Storage Flight Outbound Lines Flight Outbound Lines Flight Outbound Lines Flight Outbound Lines Long Duration Storage Check-in Check-in Check-in Check-in Checkiiin Check- Check- Checkin Long Duration Storage Long Duration Storage Sorting on Flight Sorting on Flight Makeup Carrousels Makeup Carrousels Transfer Bag Processing Terminal Claim Carrousels Sorting per Flight Sorting per Flight Flight Outbound Flight Flight Outbound Flight Long Duration Storage Transfer Inbound Lines Transfer Processing Flight Outbound Lines Transfer Inbound Lines Transfer Bag Processing Concourse Baggage Claim Area Claim Carrousels

Phase 1 - Concept and Final Design Stages Value Management VALUR MANAGEMENT Realog utilizes Value Management in the Concept Design Phase. Value Management is a powerful and proven project management decision-making tool. Synonymous with Value Engineering or Value Analysis, Value Management is a conscious and explicit set of disciplined procedures designed to seek out optimum value for money. Value Management involves the intensive analysis of all facets of the proposed design with a view to reducing initial capital and long-term operational costs without abridging utility, function or performance. Put simply, the objective is to determine project improvement opportunities in the scope, function, design, material selection, construction techniques and capital and life cycle costs of the key components of the facility. YES Pre-Study Activities Information Phase Results OK? Presentation Phase NO Function Analysis Phase Creative Phase Stage 1: Pre-workshop/study Stage 2: Workshop Development Phase Evaluation Phase Stage 3: Post-workshop/study Results OK? NO YES Implementation Phase Follow-up Activities

Phase 1 - Concept and Final Design Stages Simulation Option SIMULATION As an option, Realog offers to provide 3D simulation that can be used to compare different terminal layout options and workflow strategies.

Phase 1 - Cost Estimation Stage - Technical Specs and Cost Estimation COST ESTMIATION Realog provides tailored and expansive technical specification and cost estimation in order to allow for the widest possible choices. Steps: Realog will formulate a list of quantities. Realog will prepare technical specifications that encapsulates the design Realog will canvass Equipment Providers to provide an expectant field of bidders and confirm the feasibility of the equipment. Realog will conduct workshops with the Equipment Providers to provide an expectant field of bidders and confirm the feasibility of the equipment Units Price Design Stages Unit Price Design Stages Modules Modules A B C D Total A B C D Total PCHS (Lift and Run Solution) PCHS (Lift and Run Solution) ULD storage GEN positions incl. Storage decks ULD storage GEN positions incl. Storage decks ULD storage Cooler positions incl. Storage decks ULD storage Cooler positions incl. Storage decks 20ft Storage Locations Module A 20ft Storage Locations Module A ULD Hoists ULD Hoists 15ft PCHS TVs 15ft PCHS TVs 20ft TV 20ft TV 10ft Pallet Funnel Stack System GF 10ft Pallet Funnel Stack System GF 10ft Pallet Funnel manual Stack System 1st Floor 10ft Pallet Funnel manual Stack System 1st Floor Transfer lanes to apron (outside) Transfer lanes to apron (outside) Sectional Doors (outside) Sectional Doors (outside) Transfer(Lanes(inside(Terminal( Transfer(Lanes(inside(Terminal( Sectional Doors (inside) Sectional Doors (inside) Workstation Systems Workstation Systems Lower-able Workstations 10 ft Lower-able Workstations 10 ft Fixed Workstations (served by TV) Fixed Workstations (served by TV) Lower-able Workstations 20 ft Lower-able Workstations 20 ft Transfer Vehicle for Workstations (15 ft) Transfer Vehicle for Workstations (15 ft) Mobile Workstations (Slave Pallets) Mobile Workstations (Slave Pallets) Slave pallet mover incl. Charger Slave pallet mover incl. Charger Roller Deck Scale for ULDs from Slave Pallets Roller Deck Scale for ULDs from Slave Pallets Transfer Lane Scale 20 ft Transfer Lane Scale 20 ft Sorting System for Mail, Courier Sorting System for Mail, Courier Piece Counting System Piece Counting System ASRS (Stacker Crane Solution) ASRS (Stacker Crane Solution) Standard Storage Positions ASRS Standard Storage Positions ASRS Cool Storage Positions ASRS Cool Storage Positions ASRS Automatic Storage and Retrieval Machines (ASRS) Automatic Storage and Retrieval Machines (ASRS) ASRS Hoist ASRS Hoist GF and 1st Floor IHP Conveyor (lenght 2.3 meter) GF and 1st Floor IHP Conveyor (lenght 2.3 meter) GF and 1st Floor IHP RA Decks GF and 1st Floor IHP RA Decks T-Car Level IHP Conveyor (lenght 2.3 meter) T-Car Level IHP Conveyor (lenght 2.3 meter) T-Car Level IHP RA Decks (lenght 2.3 meter) T-Car Level IHP RA Decks (lenght 2.3 meter) ASRS: For transfer of IHP's between hoist and ASRM 16x2x6 "hand-over conveyors" ASRS: For transfer of IHP's between hoist and ASRM 16x2x6 "hand-over conveyors" Transfer Cars for ASRS Transfer Cars for ASRS IHP (1,70m x 1,70m) (30% with a wall stack system) IHP (1,70m x 1,70m) (30% with a wall stack system) IHP Volume Scanner IHP Volume Scanner Truck Dock Truck Dock ULD Truck Dock 20 ft incl. Roller Shutters ULD Truck Dock 20 ft incl. Roller Shutters 20ft TV 20ft TV Transfer lanes ULD truck dock to TV (10 ft roller decks) Module A Transfer lanes ULD truck dock to TV (10 ft roller decks) Module A Bulk Truck Dock (Dock Leveller inluding Roller Shutters) Bulk Truck Dock (Dock Leveller inluding Roller Shutters) Turntables Module (Module A) Turntables Module (Module A) Specials Rooms Specials Rooms Rack system special cargo in Module C and Module D in positions Rack system special cargo in Module C and Module D in positions Heavy Rack System in positions Heavy Rack System in positions Castor Mats in Module in sqm Castor Mats in Module in sqm Security and other Systems Security and other Systems Export and Import Bulk X-ray Systems to ASRS Export and Import Bulk X-ray Systems to ASRS Transit Bulk X-ray Systems to ASRS/T-Car Level Transit Bulk X-ray Systems to ASRS/T-Car Level ULD X-Ray Systems Export Screening ULD X-Ray Systems Export Screening ULD X-Ray Frame Systems Import Screening ULD X-Ray Frame Systems Import Screening Crane for battery charger room Crane for battery charger room MHS Ram Protection in meter MHS Ram Protection in meter Document Transportation System Document Transportation System Forklift Forklift IHP Transport Mover IHP Transport Mover

Phase 1 - Bid Process Management Stage - Tender Process TENDER PROCESS Realog provides comprehensive representation throughout the bid management stage Realog will provide clear and legally sufficient tender documents that encapsulate the tender specifications, lists the requirements expected of contractors submittals, and provides a legal framework for the contractors engagement. Realog will assist in tender review by providing tender clarifications, raking submittals, and assisting in cost and contract negotiations. $$$$$$$$$$$$$$4.00 750# $$$$$$$$$$$$$$5.00 $$$$$$$$$$$$$$6.00 $$$$$$$$$$$$$$7.00 730# 710# BHS#Tender#6# BHS#Tender#5# BHS#Tender#4# #0.70## #0.60## 690# BHS#Tender#2# #0.50## 670# #0.40## Bags% 650# BHS#Tender#1# Cost% 630# BHS#Tender#7# #0.30## 610# #0.20## 590# 570# BHS#Tender#3# #0.10## 550# #$500## #$480## #$460## #$440## #$420## #$400## Cost% #$380## #$360## #$340## #$320## #$300## #5#### BHS#Tender#1#BHS#Tender#2#BHS#Tender#3#BHS#Tender#4#BHS#Tender#5#BHS#Tender#6#BHS#Tender#7# Realog will provide detailed ranking criteria and commentary on submittals with clear conclusions as to price and performance

Phase 2 - Pre-Construction Stage - Review of Submittals REVIEW OF SUBMITTALS The methodology to be implemented by Realog in the review of submittals can best be described as Care. Realog will take great care to assure the client realizes a system that meets its current and future needs. Realog will assure an optimized equipment/building/architectural solution with value engineering and an emphasis on utilization of green technology. Realog will review the detailed design of the Equipment Provider and review all material submittals, shop drawing, method statements, and other documents relating to the equipment,

Phase 2 Construction Stage - Site Supervision SITE SUPERVISION Realog supervises and administers the contract executed by the client and the contractor. The prime objective of the Site Supervision is to obtain quality production as specified and set by the contract within the time frame and budget allocation. Realog will focus on: Site Meeting and Record Keeping Construction Method Survey Check/MHS Site Supervision Quality Control Review Contractor's Site Organzation Review Contractor's Programme Claims and Disputes Completion of Work/Taking over

Phase 2 Construction Stage - Site Supervision Realog will carry out the following tasks. Ensure the equipment and building meets operational standards by careful scrutiny of each and every installation. Ensure contractors meet budget and schedule by monitoring project expenditures; identifying variances; implementing corrective actions. Accomplish project results by defining project purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating staff and sub-contractors; evaluating milestone assumptions and conclusions; resolving design problems; evaluating and implementing change orders. Safeguard projects by conducting inspections at critical phases Prevent interruptions by complying with, and enforcing, codes. Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Enhance the client s reputation by exploring opportunities to add value. Schedule delivery of needed materials and labor requests. Trouble-shoot and identify problems; offer timely and safe solutions. Manage tool and materials to the degree advisable. Focus on training to enable a smooth startup of operations.

ORAT: An Integrated Approach Operational Readiness and Airport Transfer (ORAT) is a programme designed to interface with construction, systems suppliers and Service Providers Facilities Operational Elements Airport Operator operational stakeholders in an airport development project The objective is to assist all stakeholders in ATC Information ORAT Airport Systems Airlines preparing their operational readiness Realog ORAT provides a proactive and structured approach to dealing with the end- State Authorities Human Resources Ground Handlers users challenge of adjusting their modus operandi to the new work environment and managing the risks involved in the transition. The Realog ORAT team constantly plans, acts, checks and revises the stakeholder readiness activities along the commissioning timeline to achieve safe, secure, smooth and sustainable airport operations from day one.

Phase 3 Defects Liability Stage - Defects Liability Containment DEFECTS LIABILITY Realog provides representation during the defects liability period. The methodology necessary in a defects liability phase is to be proactive in review and inspection. Realog will proactively and regularly check the system for defects that have or will occur. It then will enforce compliance by the contractor to repair or replace defective parts or systems. Realog will oversee the complete implementation of the snag list and the system is working smoothly under stable and sustainable conditions. Realog will provide support in monitoring, in regular site inspection, and in particular, the following: Implementation of snag list Performance and availability of the equipment Regular preventive and other maintenance Spare part availability Detailed inspection of the equipment before end of defects liability period Investment Equipment Labor VaR Services Product Materials

Airport Systems Selected References

Realog International Business Experience Dresden Int. Airport Germany Dresden International Airport Services: BHS Planning and Design Dubai Int. Airport Terminal 1 UAE Dubai International Airport Services: BHS Planning and Design Dubai Int. Airport Terminal 3 UAE Dubai International Airport Services: BHS Tender Management Dubai Int. Airport Conc. B/C UAE Dubai International Airport Services: BHS Tender Management Rio de Janeiro Int. Airport Brazil Rio de Janeiro International Airport Services: BHS ORAT and redesign of system Innsbruck Airport Austria Innsbruck International Airport Services: BHS Planning and Design Vienna Int. Airport Austria Vienna International Airport Services: BHS Planning and Design of Extension Luxembourg Int. Airport Luxembourg Luxembourg International Airport Services: BHS Planning and Design

Realog International Business Experience Sydney Int. Airport Australia Sydney International Airport Services: BHS Planning and Design Muscat Int. Airport Oman Oman Airport Services Services: BHS Review of Detail Design and Site Supervision Brisbane Int. Airport Terminal 3 Australia Brisbane International Airport Services: BHS Planning and Design Salalah Airport Oman Oman Airport Services Services: BHS Review of Detail Design and Site Supervision Paris CDG Int. Airport France ADP Services: BHS Assessment Abu Dhabi Int. Airport UAE Etihad Cargo Terminal (New) Services: MHS Planning, Design, and Specification Sheremetyevo Int. Airport Russian Federation TPS/Moscow Cargo Services: MHS Planning, Design, and Specification Dubai Int. Airport UAE Emirates Cargo Mega-Terminal Services: MHS Planning, Design, Specification, Site Supervision

Realog International Business Experience Dubai Int. Airport UAE Flower Center Services: MHS Planning, Design, Specification, Site Supervision Dubai Int. Airport UAE Dubai Duty Free Services: MHS Planning, Design, Specification, Site Supervision Dubai South Int. Airport UAE Al Maktoum and Dubai Logistics City Services: Cargo Master Plan Entebbe Int. Airport Uganda New Cargo Terminal Services: Cargo Terminal Design Abu Dhabi Int. Airport UAE Etihad Cargo Terminal Expansion Services: MHS Planning, Design and Supervision of Existing Cargo Terminal Munich Int. Airport Germany Munich Airport Services: Development of a Cargo Security Concept in accordance with EU Regulations Munich Int. Airport Germany Munich Airport Services: Cargo processes benchmark analysis and recommendations Frankfurt Int. Airport Germany Lufthansa Cargo Services: Price Benchmark and Revenue Model

Realog International Business Experience Al Maktoum Int. Airport UAE Dubai Airports Services: Strategic Analysis and Forecast to 2040 Dubai South Int. Airport UAE Dubai Airports, Emirates, and dnata Services: Strategic Analysis and Forecast to 2050 Dubai Int. Airport UAE Dubai Airports Services: Strategic Analysis and Forecast to 2040 Dubai Int. Airport UAE Dubai Airports, Emirates, and dnata Services: Strategic Analysis and Forecast to 2050 Abu Dhabi Int. Airport UAE Etihad Cargo Services: Strategic Analysis and Forecast to 2040 Stockholm Arlanda Int. Airport Sweden Nordic Airport Properties Services: Financial Analysis and Forecast to 2030 Göteborg Landvetter Airport Sweden Nordic Airport Properties Services: Financial Analysis and Forecast to 2030 Malmö Sturup Airport Sweden Nordic Airport Properties Services: Financial Analysis and Forecast to 2030

Realog International Business Experience Zurich Int. Airport Switzerland Swissport Services: Concession Optimization of Swissport Station Global Network JFK Int. Airport United States Airis JFK (BOT) Services: Quantitative Analysis, Concession Negotiations, Financial Structuring Frankfurt Int. Airport Germany Lufthansa Cargo Services: Development of the Cargo Terminal Hub Concept Stockholm Arlanda Int. Airport Sweden Nordic Airport Properties Services: PPP Assessment, Concession Negotiations, Financial Structuring Frankfurt Int. Airport Germany Airis ODG (BOT) Services: Quantitative Analysis, Development Assessment and Negotiations Miami Int. Airport United States Airis Miami (BOT) Services: Quantitative Analysis, Concession Negotiations, Financial Structuring Göteborg Landvetter Airport Sweden Nordic Airport Properties (PPP) Services: Quantitative Analysis, Concession Negotiations, Financial Structuring Leipzig Int. Airport Germany Airis ODG (BOT) Services: Quantitative Analysis, Development Assessment and Negotiations

Airport Systems Contact Information

Contact Information Realog Consulting GmbH Fremersbergtrasse 111 76530 Baden-Baden Germany Mr. Oliver Schaaf Managing Director Phone: +49 7221 9207666 Email: oliver.schaaf@realog.com Contact Information