ASSEMBLY INSTRUCTIONS AND INTENDED USE MANUAL. Application guidelines. Types of tiles:

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MANUAL Application guidelines Types of tiles: Wall ceramic tiles and decorative elements, glazed water absorbance Eb >10%, Group BIII with parameters according to the standard EN 14411, Annex K. Tiles intended for indoor wall applications in temperatures above 0 o C, tiles and decorative elements are not frost-resistant. Floor ceramic tiles and decorative elements, glazed water absorbance 0,5%<Eb<3%, Group BIb Frost-resistant manufactured with the use of the single firing technology, with parameters according to the standard EN 14411, Annex H. Tiles and decorative elements intended for indoor and outdoor applications. Stoneware tiles and decorative elements porcellanato, glazed water absorbance Eb 0,5%, Group BI a Frost-resistant with parameters according to the standard EN 14411, Annex G. Tiles intended for indoor and outdoor wall and floor applications for residential and commercial areas. These tiles are characterized by low water absorbance, high resistance to bending, high hardness and wear resistance (according to the manufacturer s declaration on the packaging). Ceramic tiles and decorative elements porcellanato, unglazed water absorbance Eb 0,5%, Group BI a Frost-resistant with parameters according to the requirements of the standard EN 14411, Annex G. Tiles intended for indoor and outdoor wall and floor applications for residential and commercial areas, in the building entrance areas for interior and exterior stairs, and for building elevations. Clinker tiles, Frost-resistant water absorbance 0,5%< Eb 3%, Group BIb with parameters according to the standard EN 14411, Annex H. Tiles intended for applications in residential and commercial areas except those with heavy traffic, for interior and exterior stairs, terraces, hallways, building elevations, ledges, and fences. Clinker is characterized by high resistance to bending, low water absorbance, high weather resistance, which guarantees frost-resistance. 1

Technological characteristics of tiles. Tiles intended for floors should possess technical parameters and characteristics adequate for mechanical stress which they will be subjected to in a particular room. In case for glazed floor tiles, special parameter indicating the scope of their application should be taken into consideration namely wear resistance rating (PEI) and the number of revolutions. Table of tiles use according to PEI wear resistance rating Application: * Product should be used in all residential areas with light traffic, such as bathrooms, bedrooms, but not in kitchens or hallways. Tiles should be protected from scratching agents. Product recommended for all residential areas with medium traffic, such as kitchens, bathrooms, except for areas with direct access from outside. Dry-pressed ceramic tiles, intended for indoor and outdoor wall and floor applications for residential and commercial areas, and exterior elevation surface of the building. Product intended for light traffic areas, such as kitchens, bathroom, living rooms, except for floors with direct access form outside. Due to the shiny nature of the surface, tiles should be protected from scratching agents (for example, sand or metal furniture feet). This also concerns tiles with lappato surface (type of surface made of polished glass). Wear resistance category according to ISO 10545-7 Wear resistance PEI 2 Number of revolutions 600 Wear resistance PEI 3 Number of revolutions - 750 Wear resistance PEI 3 Number of revolutions - 1500 Wear resistance PEI 4 Number of revolutions - 2100 Product recommended for all medium traffic areas, such as residential and commercial areas. Tiles should be protected from scratching agents. Wear resistance PEI 4 Number of revolutions - 2100 Product recommended for all relatively heavy traffic areas. If conditions do not allow for laying glazed tiles due to heavy traffic, it is recommended to use special product lines indented for that purpose. Tiles should be protected from scratching agents. Wear resistance PEI 4 Number of revolutions 6000 and above Wear resistance PEI 5 Number of revolutions above 12 000 *If conditions in residential or commercial areas are more demanding, tiles with appropriately higher parameters should be used. *In extreme cases of extremely heavy traffic (with a lot of abrasive contamination), stoneware unglazed tiles should be used. 2

*The examples of the possible use of tiles classified according to their wear resistance refer to normal conditions. The type of traffic, the type of shoes, and cleaning methods of the tiles surface should also be taken into account. *Building entrances where glazed tiles are used should be protected from the penetration of abrasive material by placing doormats. Anti-slip properties Anti-slip properties are determined based on the acceptable angle, i.e. the angle of inclination of the examined surface, which is used by the person performing the test and with which the limit of safe walking is reached. Due to anti-slip properties, tiles are divided into groups that determine the category of slip prevention. To mark anti-slip properties of floor tiles, symbols R9 to R13 are used, where the higher the R parameter, the less slippery the tile. Tiles with the acceptable angle value lower than 6 are not rated as anti-slip. Before purchasing tiles, please read carefully the intended use of a particular product described in the manufacturer s declaration of product performance available at www.paradyz.com/deklaracje Marking on the packaging product identification - Date of manufacture (day, month, year) - Sorter s/packer s number - Design name - Category - PEI/ number of revolutions (applies only for glazed floor tiles) - Anti-slip rating (applies only for floor tiles) - Caliber - Hue - Declaration of performance = Unique identification code of the product type = EAN code. Caliber the scope of dimension tolerance, the difference between the acceptable limiting dimensions. Within the tolerance, dimension groups, calibers, are determined. Caliber and dimension tolerance are provided on the tiles packaging. The dimension tolerance of tiles for which calibers are not given comply with the provisions of the norm EN 14411. Rectified tiles tiles subjected to mechanical treatment of the edges consisting of a very thorough polishing of the edges according to a determined measurement in order to reach minimum discrepancies in the measurement. Hue difference in the color intensity of particular prints on the tile that cause a change in the color of the entire tile design or the background color in reference to the accepted sample. For unglazed stoneware, the difference in the hue amount or intensity of the bases the tiles consists of, causing a change in the color of the entire tile surface in comparison to the sample. In Ceramika Paradyz glazed tiles are manufactured in maximum 5 hues, which means that there is a so-called base sample tiles, two brighter and two darker versions. If we deal with the base tile, then the packaging will contain information sample or the field where this information is introduced shall be marked as WZ (in Polish, wzornik sample). 3

If the tiles are the brighter versions, the packaging will contain information A1 or A2, and if the packaging contains darker versions, it is marked as B1 or B2. In case of clinker (unglazed) tiles and unglazed stoneware, there is limitation as far as the number of hues is concerned. Every production batch is characterized by a different coloring identified with a marking that consists of a letter and a number, starting from the letter A and numbers from 01 to 99. The pattern is the same for other letters, B, C, etc. Products displayed at sales expositions are sample material. Due to production technology in hues, there may be differences in color intensity among the tiles displayed at expositions and tiles found in the current commercial offer. Only tiles and decorative ceramic elements in the same hue and caliber should be installed!!! Note! ASSEMBLY INSTRUCTIONS AND INTENDED USE Floor and wall tiles or decorative ceramic elements in the same packaging marked with the same hue symbol may have differences in the design print and coloring due to the rotocolor production technology and digital print. Tonal tiles marked with the symbol, have an intended color diversity effect. In reference to the sample, each tile is unique and may have tonal differences. Clinker tiles may have hue differences that are the result of the production technology. Before the installation of all the above-listed tiles, it is recommended to take out the tiles from all the packages and verify the differences in particular graphic elements on all the tiles and adapt a method of tile combination in order to achieve the intended graphic elements and color on the surface. Ceramic mosaic is protected from damages by plastic film glued to the surface of the panel. The mosaic panel protected with the film has a tendency to pull out joints and there may be differences in dimensions, which is why the film should be removed before installation. The film should be cut according to the gaps between the mosaic elements, which will significantly facilitate its removal. Polished stoneware should not be written or drawn on with markers, pens, pencils, inks, or any other devices with penetrating colorings. Rectified tiles are finished in a manner that facilitates their visual jointless installation. Due to linear expansion, the minimum width of the joint for rectified tiles should be 1.5 mm. Transport and storage Rectified wall tiles should be placed on a pallet with carton spacers inserted between the pallets. Pallets should be stored on an even, hard, and dry surface. When stored, the tiles should be protected from humidity. Tiles should always be transported in a vertical position placing the package longer edge down. When transporting ceramic products, the pallets should be placed tightly next to each other....free spaces should be protected so as to make it impossible for the load to move during transport. 4

Tiles and decorative elements should be transported and stored maintaining special care. Acceptable height when storing pallets with the ready product can be found on the pallet label. Tiles installation and jointing Before work Tiles should be used according to their intended purpose. Before installation, the entire purchased batch of the tiles should be verified with respect to their quality, hue, and caliber in order to make sure that no mistakes occurred when loading the product. To do that, tiles from different cartons should be compared. The buyer should verify if the marking of the caliber and hue on all the packages is the same. After the installation of the tiles, claims regarding those aspects shall not be considered. When selecting tiles with visible tonal differences, it is recommended to mix the products from different packages during the installation as those tonal differences are the intended effect. When installing the tiles, the instructions found in construction manuals and professional literature should be performed accordingly. Tiles installation should be performed by qualified workers. Base surface preparation Before beginning tile work, especially when floor heating is to be used, it is very important to visually assess the base surface (quality of the heating screed, expansion joints, or cracks in the floor). Base surface preparation should begin with its thorough cleaning. Floor level must be checked. If the surface where the tiles are to be installed is uneven, it must be leveled with a self-leveling mortar compound. If the surface is very uneven, the entire floor must be leveled. Next step is to prime the surface base. Priming liquid should be absorbed by the floor. Materials used for the preparation of the base surface with the floor heating should be used according to the manufacturer s instructions. Tile work should always be performed when the floor heating is switched off. When installing tiles on the surface with floor heating, it is important to remember to use appropriate surface spacing between independently operating heating areas. It is important due to the thermal expansion of materials. Taking into account temperature fluctuations, the floor should be divided every 9 16 m2, if possible. The surface should be divided into squareshaped areas as far as possible with the use of edge and peripheral spacing to divide the floor surface from wall surface. Expansion gaps in the layer of installed tiles should be consistent with already existing expansion joints in the surface. 5

Laying tiles Installation process should begin with planning, determination of the axis of the installation taking into account spacing, and making a simulation of the final effect by placing the tiles on the floor. Ceramic tiles have the right to have a small curvature, which is most frequently observed in long and narrow products. To level any possible differences that may arise during the installation, the tiles should be installed with the maximum offset to the 1/3 of the length of the neighboring tile. This shall allow to reach the intended effect and shall ensure an even floor surface. After the planning phase, tiles should be collected and installed on an evenly spread adhesive mortar. For large format tiles, it is recommended to use tile leveling systems which significantly improve the visual aspect of the floor as well as allow to level any imperfections resulting from the surface irregularities, tile work shortcomings, or tile curvature. The glue should be prepared according to the manufacturer s instructions taking into special account the amount of mixing water, time in which the mortar maintains adequate adhesion, and the fixture time. Glue mortar should be spread evenly on the previously prepared base surface. The mortar layer s thickness should comply with the glue manufacturer s instructions. Mortar should be applied with the use of a notched trowel where the notch size is adjusted to the size of the tiles. Tiles should be placed and pressed into the applied glue and then slightly moved on the surface to ensure their proper adhesion. Tiles should always be glued with the entire surface. Ceramic tiling should form a permanent whole with the surface base (when lightly knocked on, it should not produce a hollow sound). Jointing tiles Tiles should always be installed with a joint as tiles laid jointlessly shall form a very compact whole which shall be sensitive to any type of stress. The principal purpose of the joint is to level the stress caused by temperature fluctuations or surface deformations. Jointing tiles should be started after verifying that the tiles are completely stuck to the surface base (in the time indicated by the glue s manufacturer). When grouting tiles, prticularly glass elements with the use of epoxy joints, the time needed for the mixing water to evaporate from the mixed materials should be taken into consideration. If the jointing is performed too soon, the humidity remaining under the material may cause discoloration of glass elements. In order to achieve the desired appearance of the ceramic tile work, jointing must be performed according to the grouting instructions found on the joint packaging. Special attention must be paid to the amount of mixing water, fixture time, and the time after which the grout excess must be removed. Before jointing the entire ceramic tile work, it is recommended to test the grout on a small fragment (tile fragment) and perform a control cleaning in order to determine the effect of the joint on the type of the tiles used. 6

The prepared mixture should be spread with the use of a rubber trowel. Tiles should be jointed in parts measuring no more than 3-4 m2. Where horizontal and vertical surfaces meet as well as in places where tiles touch sanitary devices or jambs, elastic material sealings such as, for example, silicone must be used. To avoid making the tiles dirty, the edges may be covered with masking tape. Then, joint is applied. Before the mixture hardens, the tape must be removed. For jointing decorative elements, no coarse-grained joint should be used. The metallic surface of ceramic decorative elements is susceptible to scratching, which is why it is recommended to use acrylic, silicone, or other fine-grained (soft) grouts. When jointing with the use of the coarse-grained grout, the decorative element surface must be protected with masking tape, for example. Cleaning of the jointed surface should be performed according to the mortar manufacturer s instructions. Joint excess should be gently removed from the tile surface making sure fresh joint is not washed off and the surface does not get scratched. Impurities on glazed and unglazed tiles caused by different kinds of mortars should be removed with the use of appropriate cleaning agents available on the market and then washed off with water. Impregnation Tiles manufactured by Ceramika Paradyz do not require protection with any impregnating agents. If impregnates are used on the tiles, it is recommended to run trials first to see how they work. Impregnate gives tiles its own properties forming a thin layer on the surface and it is the impregnate that is responsible for the final appearance of tiles. Glazed tiles should not be impregnated. Linings use and maintenance The time after which the installed ceramic tile surface can be used depends on the parameters of the applied glue. Glue manufacturer determines the time after which it reaches its maximum endurance. Glazed wall and floor tiles should be washed with cleaning products available on the market and intended for this type of surfaces. Regular stoneware tiles care requires cleaning products specifically intended for this type of surfaces, in accordance with the instructions attached to the product. Lappato type tiles care requires only products with neutral ph, i.e. 6.5 to 7.5. Tiles and decorative elements should not be cleaned with aggressive or coarse-grained liquids or other materials that can damage the surface. Chemical agents should be diluted according to the manufacturer s instructions. Everyday washing and removal of greasy impurities should be performed with the use of alkaline agents which do not contain gloss polishes that would leave a thin film on the surface. To remove tartar from the evaporated water used for everyday washing or removal of impurities left after a careless assembly, acidic products, such as construction chemicals, should be used periodically. It is important to remember that snow or ice from the surface of the tiles must not be removed with a sharp tool as the tiles may get easily damaged. 7

Following the above-described instructions shall guarantee a long use of ceramic tiles and decorative elements. Waste disposal: Ceramic and glass tiles and decorative elements are environmentally-friendly products. The disposal of waste from those products formed during construction or repair works, or from the disassembly of tiles and decorative elements, may be recycled and used for surface hardening (rehabilitation). They may also be removed together with municipal waste in accordance with the procedures applicable in a given municipality (determined in the Regulations for Keeping Cleanliness and Order in the Municipality). Product packaging should be selectively collected for recycling according to the following waste categories: Paper and carton packaging, Plastic and stripe packaging, Polystyrene packaging, Wooden packaging. Procedures of packaging disposal in the municipality are determined in the Regulations for Keeping Cleanliness and Order in the Municipality available in the Bulletin of Public Information on the Town Hall/ Municipality s webpage. ADDITIONAL INSTRUCTIONS Floor heating before the floor is installed, the heating must be activated. It must be switched off 24 hours before the works begin. Screeds on the floor heating must be primed with a priming emulsion. The heating should be switched on again after the joint reaches its full endurance. In case of floor tiles installed on floor heating, the width of the joint should comply with the instructions of the manufacturer of the construction chemicals. Recommended assembly of frost-resistant tiles outdoors: Base surface on which the tiles shall be installed must be solid, even, thoroughly cleaned, and not susceptible to deformations. In order to reduce the base surface absorbance, priming emulsion must be used. When laying tiles on balconies and terraces, first sub-base, insulation layers, and expansion joints must be prepared. Drops must be made in the sub-base layer. During assembly, tiles must be laid in such a manner that no hollow spaces are left between the tile and the surface, in which water might be deposited causing undesirable effects during temperatures below zero. Sample installation of tiles on terraces is illustrated on the drawing. Only materials intended for frost-resistant tile installation should be used. 1. Frost-resistant tiles 2. Frost-resistant mortar 3. Leveling mortar 4. Drainage mat 5. Water insulation (damp-proof) 6. Thermal insulation 7. WATER INSULATION 8. Concrete screed (sloping) 9. Load-bearing layer 8

INSTALLATION OF RECTIFIED TILES During assembly of rectified tiles, the same technology and tools as for regular tiles assembly should be used. In order to achieve better visual effect, it is recommended to install rectified tiles with a 1.5 mm wide joint. For the installation of rectified tiles it is recommended to use only flexible glue mortars and flexible grouts. Flexible mortar is susceptible to deformations due to stress and it levels the stress so it does not damage the surface. Methods of laying stair tread with a drip Gap with a spacer Glue mortar Tread Sealing Gap with a spacer Glue mortar Tread Sealing Elastic joint Riser Glue mortar Concrete step Riser Glue mortar Concrete step - When installing stair treads with a drip, a gap (3-5mm) should be left under the drip, where no glue or joint shall be applied. - On large surfaces expansion joint must be made every 2 5 m. - Expansion grout width should be minimum 10 mm. - Recommended grout width is 6 mm to 10 mm. 9