Training Catalog: Oct - Dec 2013
Table of Contents Introduction to Vendavo University... 2 Open-Enrollment Training Schedule: July - September... 3 Application and Functional Courses... 4 Vendavo 8 Accelerate... 4 Vendavo Go-Live Training... 5 Vendavo Custom Train-the-Trainer... 6 Pricing and Profit Management Courses... 7 Fundamentals of Pricing Strategy... 7 Fundamentals of Price Management... 8 Profit Management Workshop... 9 Technical and Configuration Courses... 10 Vendavo 8 Accelerate Technical Level I... 10 Vendavo Technical Level II... 11 Vendavo Technical Overview for Business Users... 12 Vendavo Performance Tuning... 13 Vendavo Certification Project... 14 Vendavo System Administrator... 15 Vendavo Integration with SAP... 16 Technical Course Laptop Requirements... 17 Page 1
Introduction to Vendavo University Vendavo University provides expertise, practical solutions, and proven methodology to help your organization achieve and grow margin improvement from price. Improve pricing and profit management competency Accelerate learning of Vendavo solutions for business and technical users Realize and sustain value from Vendavo solutions Delivery Capabilities Vendavo University provides access to expertise in three settings - Dynamic e-series programs offered on Vendavo University OnDemand Instruction at Vendavo s Mountain View learning center Workshops on-site at your location Vendavo programs address diverse roles across B2B companies including: Pricing and Product Marketing, Sales professionals, business managers, and IT personnel Vendavo University Expertise Vendavo University s staff are expert users with deep expertise in areas of pricing and margin management and Vendavo technology. Professional Pricing Society Partnership and Recognition Vendavo pricing courses are recognized by the Professional Pricing Society (PPS). Participants in these Vendavo courses are eligible for credit in the PPS Certified Pricing Professional program. Enabling Successful Go-Live Vendavo customers are able to ensure success at launch, accelerate solution adoption and positive return on investment by providing comprehensive training to their end user community. Vendavo Go-Live programs are tailored for your business users. Go Live programs provide: Comprehensive user training Instruction on role-specific assignments Detailed instruction on your price and margin management processes To learn more about Go Live training contact university@vendavo.com Vendavo University OnDemand Vendavo University OnDemand offers a wide range of e-series to increase pricing and Vendavo solution competency in your organization. OnDemand e-series can be accessed anytime and anywhere via the internet. e-series content includes complimentary educational resources to feebased courses and user curriculums. To learn more about Vendavo University OnDemand contact university@vendavo.com or visit https://university.vendavo.com Page 2
Open-Enrollment Training Schedule: October - December Course Dates/Location Vendavo 8 Accelerate - Functional Training November 5-7 (Prague, CZ) November 5-7 (Chicago, CA, USA) October 7-18 (Prague, CZ) Vendavo 8 Accelerate - Technical Training October 7 18 (Chicago, CA, USA) December 2 13 (Prague, CZ) System Administrator November 12-14 (Prague, CZ) Classes start at 9:00am (local time) and are conducted at the following locations on the dates specified: 401 East Middlefield Road, Mountain View, CA 94043, USA 2700 S. River Road Suite 210, Des Plaines, IL 60018, USA U nákladového nádraží 8, 3/F, 130 00 Prague, Czech Republic Page 3
Application and Functional Courses Vendavo 8 Accelerate End Users including: Pricing Managers and Analysts, Product Marketing managers, Sales Managers, Account Managers, System Administrators, Project Managers, Business Managers, and Application Configuration Engineers. November 5-7 (Chicago, CA, USA) November 5 7 (Prague, Czech Republic) 9:00 AM - 5:00 PM 3 Day Instructor-led None This class provides an introduction to Vendavo 8 Accelerate for enduser and technical deployment roles. The class covers features and core functionality of the Profit Analyzer, Price Manager, and Deal Manager modules in Vendavo 8 Accelerate suite. The class is taught in an interactive and hands-on approach. After completing this course participants will understand price and margin management using Vendavo 8 Accelerate including practical instruction on: Profit Analyzer o Reviewing User roles and entitlements o Understanding Waterfall architecture o Tracking performance and identifying opportunities using dashboards o Quantifying opportunities and identifying root cause in Price Explorer Price Manager o Reviewing User roles and entitlements o Understanding Segmentation architecture o Creating and updating pricing programs and policies o Generating and managing price lists o Setting price controls and workflow approvals Deal Manager o Creating and editing direct and distributor quotes o Creating price agreements o Conducting Mass Price Change and Mass Price Edit o Setting price approval levels o Understanding Price Protection/Price Cap o Analyzing Deal profitability Page 4
Vendavo Go-Live Training Business end users Developed and scheduled upon request Varies by audience 1-2 Days None Requirements: Access to running corporate instance of Vendavo This is a role-based training class for business personnel with responsibility for pricing, margin management, and sales. The roles include pricing, marketing, sales and sales operations, finance, business management, and Vendavo super users. The topics covered are based on pricing processes and price actions. The training agenda includes: Comprehensive user training Instruction on role-specific assignments Detailed instruction on your price and margin management processes Note class agenda varies based on audience For more information on Go-Live training contact university@vendavo.com Page 5
Vendavo Custom Train-the-Trainer Corporate and IT Trainers, Vendavo Super Users Scheduled upon request 9:00 AM 5:00 PM 1-5 Days Application Training Course Requirements: Access to running corporate instance of Vendavo This is a class for super users and corporate trainers who will lead training sessions or assist in the Vendavo global rollout, and enables them to effectively deliver custom Application Training. The topics covered are based on custom application processes and include an agenda using: Custom training demonstrations Custom PowerPoint presentations Hands-on training exercises Training certification exercise and feedback Page 6
Pricing and Profit Management Courses Pricing is more important and more valuable to businesses today than ever before, yet most organizations lack fundamental knowledge of pricing methodology. Vendavo offers the following new pricing courses. Fundamentals of Pricing Strategy All organization members who need a solid understanding of strategic pricing. Scheduled upon request 9:00 AM - 5:00 PM 1 Day None Fundamentals of Pricing Strategy is an interactive one-day program which introduces the Vendavo industry-leading approach to managing pricing as a strategic capability. Objectives are to: Introduce terminology and methodology for strategic pricing Provide practical approaches for addressing pricing challenges Gain understanding of pricing techniques and insight for improving pricing performance After completing this course participants will understand: Methodology for Price Setting and Price Execution Costing and Financial Analysis for Pricing Value-based Pricing Practices Price Segmentation Managing Price Competition Developing Profit Maximizing Pricing Strategies This course is recognized by Professional Pricing Society. Attendees of this class are eligible to earn 1 credit in the Certified Pricing Professional program. Page 7
Fundamentals of Price Management Vendavo Pricing and Business Users Scheduled upon request 9:00 AM - 5:00 PM 1 Day None Fundamentals of Price Management is an interactive program dedicated to transaction pricing and pricing strategy analysis. It provides an in-depth understanding of price waterfall elements and methodology to assess price and margin performance at the product, account, portfolio and channel levels. After completing this course participants will understand: Definition of common Waterfall Elements Incremental Costing and Cost-to-Serve calculations Importance of Pocket Price and Pocket Margin How to identify common sources of Profit Leakage Analytic methodology for assessing Price and Margin Variance at the following levels: o Product o Channel o Customer o Region o Lifecycle Strategies for managing Price / Margin dispersion This course is recognized by Professional Pricing Society. Attendees of this class are eligible to earn 1 credit in the Certified Pricing Professional program. Page 8
Profit Management Workshop Vendavo Pricing and Business Users Scheduled upon request 9:00 AM - 5:00 PM Customer-site, Instructor led Training 2 Days Live instance of Vendavo Profit Analyzer Vendavo provides powerful insight into the profitability of business. In the challenging economic environment, businesses must leverage this insight to drive profitability and business growth. Profit Management Workshop is an interactive, hands-on value discovery working session using the customer s Profit Analyzer application to discover margin improvement opportunities. Vendavo provides practical guidance to help your team identify, quantify, and capture incremental profit opportunities. Participants will take away knowledge to: Identify and quantify opportunities for margin improvement Develop and implement strategy and tactics for value capture Page 9
Technical and Configuration Courses Vendavo 8 Accelerate Technical Level I Requirements: Technical Project Managers and Supervisors, Application Configuration Engineers, Application Developers. October 7-18 (Prague, CZ) December 2 13 (Prague, CZ) October 7-18 (Chicago, CA, USA) 9:00 AM - 5:00 PM 10 Days Understanding of SQL, XML, Relational database and Web Application servers For customer-site training, participant laptops should meet the Laptop Requirements detailed in the last section of this document. Vendavo Technical Level I intended for technical users and developers to learn configuration of Vendavo 8 Accelerate. The class is taught in an interactive and hands-on approach. After completing this course participants will understand technical configuration methodology using Vendavo 8 Accelerate including practical instruction on: Vendavo 8 Accelerate functional application processes and navigation Solution architecture underlying the Profit Analyzer, Price Manager and Deal Manager modules Vendavo installation procedure Modifying the Pricemart Application architecture and entity model Object model infrastructure Using adapters for import and export of data Creating and modifying workflow features Managing user interaction and entitlement Hands-on exercises to configure each of the Vendavo functional components FAQ for developer support and additional training Page 10
Vendavo Technical Level II Requirements: System Administrators, Technical Project Managers and Supervisors, Application Configuration Engineers, Application Developers who want to acquire advanced skills in configuring Vendavo. Scheduled upon request after Technical Level I 3 Days Vendavo Technical Level I For customer-site training, participant laptops should meet the Laptop Requirements detailed in the last section of this document. This three-day course for technical users covers additional advanced-level Vendavo configuration skills. The suggested timing of this course is after working on a Vendavo implementation after Technical Level I. It is not designed as a continuation of Technical Level I and is not required for Certification This course contains in-depth work drawn from the areas below. Part of the focus is determined by the expressed needs of participants. Integration: Web Methods, SAP, SOAP Integration CSV/XML External Authorization Object Ownership Transfer Security Event Logging Customer Price List Pricing Programs and Impact Analysis Vendavo Entitlement Advanced Workflow Portfolio Setup Advanced TAL for Profit Analyzer Advanced UII Advanced OMI Advanced VSL Print/Export to Excel User/Group Permissions Page 11
Vendavo Technical Overview for Business Users Requirements: Technical Project Managers and Supervisors, Application Configuration Engineers, Application Developers. Scheduled upon request 1 Day For customer-site training, participant laptops should meet the Laptop Requirements detailed in the last section of this document. This course describes how the underlying Vendavo technology works to provide your pricing tool; it provides a basic understanding of the Vendavo application to aid you during requirements gathering. The course first describes the physical and logical environment and then delves deeper into how data is stored and accessed. Pricemart creation methodology: This focuses on how to gather and process historic pricing data for loading into Pricemart and discusses what the Pricemart is. User interface and data loading technology: This details how the end users and the rest of the ERP landscape communicate with the Vendavo application and how dashboards and reports are created. Vendavo Scripting Language Construction of the Pricing Analysis, Price Management and Deal Management modules. Page 12
Vendavo Performance Tuning Requirements: Technical Project Managers and Supervisors, Application Configuration Engineers, Application Developers. Scheduled upon request 1 Day For customer-site training, participant laptops should meet the Laptop Requirements detailed in the last section of this document. This course focuses on identifying, resolving and managing performance issues that occur internal and external to the application. It provides guidelines on reviewing resources, databases and query structures to pinpoint issues and details the tools necessary in assessing and resolving performance roadblocks. Page 13
Vendavo Certification Project Date Offered: Application Configuration Engineers and Solution Architects Scheduled upon request after completion of Technical Level I 9:00 AM 5:00 PM Instructor-led Training for start of project. Attendee can complete the project off-site with Instructor support. 10 Days Vendavo Technical Level 1 Requirements Participants should bring laptops Vendavo is committed to ensuring customers and partners can successfully use and configure our technology. As part of this commitment, Vendavo developed the Certified Professional Credential. This professional standard signifies that IT professionals have the necessary experience and skills to successfully configure, enhance, and maintain Vendavo applications. All certifications are issued for specific major Vendavo releases. The Vendavo Certification Program is a two-week program of configuration activities for the full application suite. Instructor must receive and verify the completed project to issue certification. Page 14
Vendavo System Administrator Consultants and support personnel who will be involved in supporting and maintaining Vendavo November 12 14 (Prague, CZ) Requirements 9:00 AM 5:00 PM or Live Web scheduled upon request 3 Days Vendavo Application Level I or solid functional experience with a Vendavo application For customer-site training, participant laptops should meet the Laptop Requirements detailed in the last section of this document. This course focuses on system management at two levels: First level - Learn the user interface for administrative tasks. Create and configure users, roles and groups, run adapters and check adapter logs. Create new dashboards and edit existing ones, manage the Pricemart, and view system related logs. Second level - Start the troubleshooting process, restart the application server, and install the Vendavo application. Page 15
Vendavo Integration with SAP Administrators, Solution Architects, Integration Engineers Scheduled upon request 9:00 AM 5:00 PM 2 Days Technical Level I is recommended for total understanding of Vendavo architecture and integration points. This course is designed for those who will integrate Vendavo with SAP ECC through SAP XI framework. It describes how to convert Vendavo approvable entities (price lists, quotes, contracts and agreements) into exportable data objects and how to map them to SAP Condition Types and Condition Tables. It also includes how to process incoming master data feeds and acknowledgements of exported data. Page 16
Technical Course Laptop Requirements For customer-site technical training, please complete each applicable item in the check list below before class begins. Please contact university@vendavo.com with any questions. Checklist Task Verify your computer has an Intel 64 Bit CPU with i5 or i7 and has more than 8 GB RAM and at least 20GB of free space. Operating system must be Windows 7 (64 bit) with Internet Explorer 8.0 or 9.0. Verify that your hard disk has 20+ GB of free space Verify you are designated as an administrator on your local laptop. Get a system administrator user name and password for your machine and Oracle Ensure you have disabled (or know how to disable) any personal firewall software running on your machine Download and install Adobe Flash Player 10 Download and install ActiveState ActivePerl http://www.activestate.com/products/activeperl/more_information.plex#638 Install Oracle Database 11g Release 2 Enterprise Edition 11.2.0.2.0 Install JDK 1.6.0_21 or later for building the application Install JBoss 5.1.0 Community Edition Install Microsoft Excel 2007 or 2010 to use reports capability Page 17