Maersk Line, Limited Order handling overview

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Maersk Line, Limited Order handling overview This presentation contains proprietary information and may not be reproduced for any other purpose without the expressed written permission of Maersk Line Limited

Preference Cargo: US Government-impelled cargo The Cargo Preference program works to promote and facilitate a US maritime transportation through the administration and compliance with US cargo preference laws What is Government-impelled cargo? Government-impelled cargo is cargo that: Is procured, furnished, or financed by the United States Government or is generated by an instrumentality of the Government this includes both US Flagimpelled cargo and non-us Flag-impelled cargo Or, indirectly through financial sponsorship of a Federal program Or, in connection with a guarantee provided by the Federal Government What percent of cargo is required to be carried on US-flag vessels? Military Cargo 100% (Military Cargo Preference Act of 1904) Export Import Bank 100% (Public Resolution 17) Civilian Agencies Cargo at least 50% (Cargo Preference Act of 1954) Agricultural Cargoes at least 50% (Cargo Preference Act of 1954) Slide no. 2

MLL is a member of the Maritime Security Program (MSP) and Voluntary Intermodal Sealift Agreement (VISA) programs: MSP Establishes a fleet of active, commercially viable, militarily useful, privately owned vessels to meet national defense requirements and maintain a US presence in international commercial shipping The US Government has reauthorized MSP through 2025 Maximum age of participating vessels is 25 years and 15 years upon entering the program Commit US flag vessels and supporting commercial transportation resources under an Emergency Preparedness Agreement (VISA) VISA DOD s sealift readiness program through which it obtains assured access to US flag vessels and supporting intermodal capabilities if needed Satisfies MSP requirement and provides additional preference for DOD cargo Provides certain protections in the event of activation Slide no. 3

Order Handling Overview Slide no. 4

IMPORTANT! Registering US Government Business Profile You must register your office to read as SGS Houston If you also do commercial business, you will have two separate profiles: Register this profile and book with this profile Commercial profile will be local Maersk Office Government profile will be SGS Houston Select the appropriate profile when booking cargo if the Government profile is NOT selected, your cargo will be handled as if it were commercial cargo Slide no. 5

Slide no. 6

Enter login credentials Slide no. 7

Slide no. 8

Slide no. 9

Enter relevant shipment details Slide no. 10

Select commodity all will begin with: US Flag or non US Flag Slide no. 11

Input contract number WISHH ST LOUIS CUSTOMER NAME ADDRESS 1 ADDRESS 2 ADDRESS 3 ADDRESS 4 CUSTOMER NUMBER If you are an affiliate to the contract, manually enter the owner of the contract number above in order to pull the correct routing Slide no. 12

NOTE: if you are an affiliate you must add the contract owner as a new company for the first shipment CUSTOMER NAME ADDRESS 1 ADDRESS 2 ADDRESS 3 ADDRESS 4 CUSTOMER NUMBER Slide no. 13

CUSTOMER NAME ADDRESS 1 ADDRESS 2 ADDRESS 3 ADDRESS 4 CUSTOMER NUMBER Enter the following party details and select SAVE this will allow you to select the contract owner for future shipments Slide no. 14

Fill in the remaining shipment level details and click BOOK SHIPMENT Slide no. 15

Points of Contact General Requests: usflag.support@maersk.com Bookings (New & Amendments): usflag.support@maersk.com Documentation (BL Instructions, Amendments) if manual: usgovsi@maersk.com. Note it is vital to submit required SI details prior advance manifesting deadlines. Hazardous Declarations (DGD, CPC, etc.): usflag.support@maersk.com Shipper Owned Containers: namequedo@maersk.com provide booking info, container, to ensure terminal acceptance Street Turns: namdspgsc@maersk.com note US Flag in subject line ITAR / General Licensed Cargo: usflag.support@maersk.com Updates on Freight Release, Customs Release, Tracking Report questions, Arrival Notice questions, etc.: usflag.support@maersk.com Slide no. 16

Escalations ESCALATION LEVEL 1 Dolores Johnson Dolores.Johnson@Maersk.com Phone +1-877-338-0165 [PIN: 9104] James Seger James.Seger@Maersk.com Phone +1-877-338-0165 [PIN: 9824] ESCALATION LEVEL 2 Marisol Maresca Marisol.Maresca@Maersk.com Phone +1-281-863-5136 ESCALATION LEVEL 3 Vaughan Mann Vaughan.Mann@Maersk.com Phone +1-281-863-6960 Slide no. 17

Questions? For any additional questions, please reach out to your corresponding Maersk Line, Limited sales representative, email sales@mllnet.com, or call +1-703-351-9200 Slide no. 19