Products Immediate Funds SM Offer Instant Funds Access to Your Customers as a Premium, Revenue Generating Service
Products Your customers want instant access to their deposited funds. Deliver the type of funds availability they want and cement your relationship with them by offering Immediate Funds from Fiserv. Immediate Funds lets you meet a pressing demand from small businesses and consumers while generating revenue for your business. There is a growing need for instant availability of funds from checks and consumers are willing to pay for the convenience. In fact, more than half of consumers who use check-cashing businesses have accounts with banks but choose to go elsewhere in an attempt to get more immediate access to funds. That includes going to the issuing bank where they have no account and no other relationship which translates into missed revenue and relationship opportunities for your institution. Recent focus group studies conducted by Fiserv found that consumers would much rather pay for the convenience of cashing checks at their bank rather than third-party check cashing businesses. Immediate Funds can help your bank build deeper relationships with your accountholders by offering a premium service that shows how much you value them as customers. By honoring funds for a qualifying deposit, you are delivering real-time convenience for your accountholders perhaps enabling an emergency or special-occasion payment like college tuition or equipment for their business. That level of trust promotes account retention, attracts new customers and increases your bottom line revenue. Serve Customers Now and Expand Into All Relevant Customer Touchpoints With Immediate Funds, your bank can give customers immediate access to funds from checks presented through teller, mobile and ATM channels. Immediate Funds safeguards your bank against risk and integrates easily with existing teller and mobile banking systems. The solution can also easily integrate with existing third-party vendors you may be using in your daily deposit operations. Immediate Funds quickly processes information about the check and the customer presenting it, returning a guarantee decision in seconds to your institution. With a positive guarantee decision, you can confidently provide immediate funding of the check s value and not sustain a future loss. Immediate Funds enables you to provide immediate funds in the form of cash or an increased DDA balance upon presentation of the check. 3
Immediate Funds Enables Three Convenient Channels for Your Customers 1. Immediate Funds Teller Account Processor Deposit Processing (Image, Non-Image) Immediate Funds Daily: Checks or Check Image Data Item Processing Core Submits a Guarantee Request Confirmation Teller Line FRB 2. Immediate Funds Mobile App Server Check Image Deposit Account Processor DDA Accounts Image Capture Confirmation of Fees Phone App for: Logon Inquiries Transfers Bill Pay Guarantee Request, Confirmation Mobile Image Deposit Immediate Funds Daily: Check Image Data Item Processing FRB 3. Immediate Funds ATM Account Processor ATM Driver Daily: Checks or Check Image Data Item Processing Immediate Funds ATM ATM Check Image Processor FRB 4
Three Channels from One Solution Immediate Funds offers your customers three convenient channels for check presentment: Immediate Funds Teller While not requiring a teller image capture system, Immediate Funds Teller is compatible with virtually any teller system your bank currently uses for check image capture. We provide a Web application at the teller line where instant funds deposit requests are submitted while your customer presents the check. The teller enters personal information to register the customer and within seconds a decision enables the teller to offer instant funds or credit for the check being presented. For a more seamless teller and customer experience, the Immediate Funds solution can be integrated into your teller system. Each potential check deposit can be pre-decisioned so that immediate funds can be offered for each approved check. Immediate Funds Mobile Immediate Funds Mobile can also be integrated into your legacy mobile banking platform, working with your existing mobile channel to accept check and depositor data. It accepts check and customer data, assesses quality and dollar value correctness, analyzes transaction data, and then provides an immediate funds decision to your application for customer acceptance. Immediate Funds ATM Many institutions consider their ATM network to be a key delivery mechanism for bank services. Immediate Funds ATM can be integrated into your bank s account processing system to provide decisions on checks presented at the ATM for deposit. Funds from approved items can be credited to your customer s account and are immediately accessible by ATM or debit card. 5
What s Next in Financial Services Technology Take the next step and give customers instant access to funds while creating a new revenue stream for your institution with Immediate Funds. Put our 30+ years of financial services expertise to work for you. Connect With Us For more information about Immediate Funds, call 800-872-7882, email getsolutions@fiserv.com or visit www.fiserv.com. Key Benefits Enables you to provide immediate funds for your customers from check deposits Gives your customers an option for immediate funds at your financial institution rather than at an alternative financial service provider Provides funds for check items that are returned to you as unpayable and are uncollectable from the depositor Delivers immediate funds decisions to your staff or customers within seconds, avoiding line delays or customer wait time Keeps you in complete control of the customer relationship via customer communications, branding, promotion, and delivery Can be deployed with minimal IT support Is delivered quickly through your existing mobile channel and teller line Requires no software installation and can be applied to all relevant points of check presentment Offers your institution the option to generate revenue with value-added services 6
About Fiserv Fiserv is driving innovation in Payments, Processing Services, Risk & Compliance, Customer & Channel Management and Insights & Optimization, and leading the transformation of financial services technology to help our clients change the way financial services are delivered. Visit www.fiserv.com for a look at what s next now.
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