Building Skilled Workforce in Oil & Gas Industry A Shared Future

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Building Skilled Workforce in Oil & Gas Industry A Shared Future Juniwati Rahmat Hussin PETRONAS Vice President of Human Resource Management 5 June 2012 Kuala Lumpur, Malaysia

OVERALL OBJECTIVE Sharing of PETRONAS experiences in building skilled work-force to meet PETRONAS business agenda and support Malaysia to become the regional education and learning hub for the Oil and Gas industry.

PRESENTATION OUTLINE A TRIP DOWN MEMORY LANE SMALL STEPS TO A GIANT LEAP THE BIG PICTURE MALAYSIA & PETRONAS AGENDA SWEATING ASSETS & RESOURCE MONETIZATION, LEARNING AND CAPABILITY BUILT THROUGH STRATEGIC ALLIANCE SHARING THE PIE OF SUCCESS FUELLING TRANSFORMATION - A BRIGHTER FUTURE 3

A TRIP DOWN MEMORY LANE DARING PROPOSITION FROM REGULATOR TO AN ACTIVE INTEGRATED PLAYER HAS CHANGED THE COMPANY S LEARNING & CAPABILITY LANDSCAPE 1980s Beginning of Downstream & Petrochemical Projects 1983 MLNG 1 st Shipment flagged off from Tg Kidurung 2011 86 th in F500 2007 The new 7-Sisters 1910 Grand Oil Lady of Miri GoM Concession 1974 PETRONAS Incorporated Source : A Vision Realised by Paddy Bowie 2001, Corporate Information 2011, Team Analysis Shadowed Expats and Experts in Technical Area 1976 2 PSC with SHELL & 3 PSCs with ESSO 1981 ILPP set-up [now known as INSTEP] 1980 & 1981 PCSB 1 st Appraisal Well - Duyong (Gas) and Dulang (Oil) Began to lead in Technical Areas 1989 PERMATA Established [now known as PLC] 1990s International Ventures Building & Exporting Talents 1997 UTP Incepted & Acquired MISC; own stake in ALAM, 2004 2011 Education Transformation 4

LEARNING AND CAPABILITY DEVELOPMENT BEGINS FROM SCHOLARSHIPS AND CONTINUES THROUGHOUT STAFF CAREER - SELECTION BASED UPON MERITOCRACY Pre-Employment In Employment GMs, SGMs, MD/CEOs PETRONAS Educational Route Primary and Secondary Students Scholars Graduating Scholars Job Grade Recruitment Sr. Mgrs Mgrs Sr. Exec FUNCTIONAL & TECHNICAL TRAINING STAFF DEVELOPMENT PROGRAMS (MASTER or PhD) LEADERSHIP & MANAGEMENT TRAINING MENTORING, COACHING & ON-THE-JOB TERTIARY EDUCATION Jr. Execs Awareness Nurture Harness Condition and Upskill Talent identification and development process at different phases for Learning and Capability Development 5

PETRONAS STRATEGIES FIT TO MALAYSIA AGENDA - TODAY S BIG PICTURE. IT FURTHER COMPELS PETRONAS LEARNING & CAPABILITY TO TRANSFORM 12 National Key Economic Areas Entry (NKEA) 131 Entry Point Projects (EPP) 12 EPP for Oil, Gas & Energy NKEA 1 Enhanced Oil Recovery 2 Small Field Development Source : ETP, A Roadmap for Malaysia, PEMANDU GoM, 26 Oct 2010 3 Intensifying 4 Regional Oil Exploration Storage & Activities Trading Hub 5 Unlocking Premium Gas Demand 6

STRATEGIC PARTNERSHIP VIS-À-VIS BUSINESS & CAPABILITY DEVELOPMENT - E.G. ENHANCED OIL RECOVERY; BOLD & AUDACIOUS GOAL TO SWEAT THE ASSETS Scope of Collaboration EOR to contribute 166 kbd in 2020 Jointly collaborate in projects and building technical experts and technology in Enhanced Oil Recovery Focus Area Undertake the design, development and delivery of capability development and education activities conducted at PETRONAS learning institutions. Attachment to intensify capability building and sharing of best practices for HR & Technical professionals Source : ETP, A Roadmap for Malaysia, PEMANDU GoM, 26 Oct 2010 Together with partners, PETRONAS intensified its commitment not only financial investment, but also commitment to building of skilled workforce - to bring additional resources for Malaysia's power and industrial needs 7

PETRONAS AND PARTNERS ASPIRE TO REPEAT SUCCESS OF OTHER EARLIER COLLABORATION E.G. ACCELERATED CAPABILITY DEVELOPMENT TO REDUCE TIME TO AUTONOMY (TTA) E1s/E2s (after 1 year of service) Accelerated Capability Development (ACD) Framework T A Technology Inventor & Ruler Training Classroom OJT Assessment C Technical Coaching ACD Baseline 2009 9 years 2 months 2010 Peer IOC - 9 months 13 years 8 years 5 months 6 years PETRONAS Dual Career Path Time to Autonomy (TTA) for Top Quartile of Technical Skill Groups Baseline and Target Analysis during ACD diagnostic phase in 2006 Technical Professional or Technical Managers Source: ACD Diagnostic 2006, Assessment results 2009-2010, GTCM; ACD PMT; SAP HRIS 8

STRATEGIC ALLIANCES WITH MULTIPLE PARTNERS TO STRENGTHEN LEARNING AND CAPABILITY OFFERING FOR OWN AND EXTERNAL WORKFORCE, FUTURE AND IMMEDIATE Scope of Collaboration Jointly undertake the design, development and delivery of capability development and education activities conducted at PETRONAS learning institutions. Promote the proof of concept and sustainable curriculum design at PETRONAS learning institutions to meet the business requirement Development of a competent and highly skilled workforce through strategic partnership and collaboration via Knowledge Transfer Attachments for Tech. & Bus. Skill Groups Research & Development Student Sponsorship & Internship 9

LEARNING AND CAPABILITY DEVELOPMENT STRATEGIC ALLIANCES HAVE CONTRIBUTED TO THE INCREASE OF PARTICIPATION FROM BUSINESS PARTNERS IN UTP Level No Staff Prof Chair 3 Ongoing Committed 11 or 2% 625 or 98% Employability Still Looking Employed Industry Linkages & Aligned Research & Development Professor Chairs Student Internship & Sponsorship In Kind Contributions Source : UTP, data as at 11 Aug 2011 10

PREVAILING FEATURES EMBEDDED IN THE STRATEGIC ALLIANCES - KEY SUCCESS FACTORS Leadership Team Championed by respective P&L or Functional Heads & Dedicated Steering Committee Focus Progress monitored and measured Learning and capability development pursued aligned to meeting business agenda and goals Approach to learning and capability development is comprehensive covering both technical (hard) and behavioral (soft) competencies Support systems are provided in every step of the way. 11

SHARING PIE OF SUCCESS - GOM TO PURSUE PETRONAS POSS AND ASSESSMENT FOR STANDARD NOSS DESIGN STANDARD PECAS PETRONAS COMPETENCY- BASED ASSESSMENT or PECAS PETRONAS Occupational Skill Standard (POSS) Job Profile Task Profile ASSESSMENT MODULE Assessment Modules Knowledge, Process and Product Evidence To develop competent PETRONAS operators and technician via training and assessment GoM through MoHR is to adopt PECAS POSS and Assessment as the National Occupational Skill Standard (NOSS) for development and progression of workforce in Malaysia Oil, Gas & Energy industry PETRONAS Certificate of Competent Personnel (e.g. PECOC, PESITAS To develop certified competent Chargeman, Boiler and Internal Combustion Engine INSTEP is recognized assessment & training institute by GoM Energy Commission, Department of Environment (DOE) and Department of Occupational Safety & Health (DOSH) 12

PETRONAS LONG TERM ASPIRATION - A REGIONAL EDUCATION AND LEARNING HUB Key dimensions required Academic Positioning Accomplished teaching faculty with strong credentials World class learning facilities Industry recognized curriculum R&D Stewardship Knowledge leadership in specific areas Attract high levels of funding Attract top researchers Industry Engagement Ensures that R&D curriculum addresses real industry problems Strong funding support REGIONAL EDUCATION & LEARNING HUB 1 2 3 What does it mean? Centre of learning excellence State-of-the-art learning facilities Robust curriculum design whilst maintaining niche focus area (known for signature programs) Diverse faculty representation Multi national graduates with high marketability Well-networked institutions Synergistic linkages between each learning units i.e. deep collaboration in strategic areas Strategic collaboration with external learning institutions Strong Oil & Gas industry support Strong corporation/industry academic collaboration via grant/funding/sponsorship Externally well-linked to industry efforts 4 Commercial outcome for some Learning Unit 13

INDUSTRY STAKEHOLDERS & INSTITUTIONS TO COME TOGETHER AND BUILD THE REQUIRED SKILLED WORKFORCE FOR THE INDUSTRY THE INDUSTRY A REGIONAL THE INSTITUTIONS Serve as a prime lever in industry talent development PETRONAS O&G Industry Players R&D Stewardship Academic Positioning Industry Engagement Other Partners (refer *) EDUCATION & LEARNING HUB (for the Oil & Gas Industry) * E.g. Government Agencies, Other Learning Institutes or Industry Players, etc. Involvement and support from the industry is vital to be on the right course. Come together, right now to be able to build the required skilled workforce for the industry 14