Budgetary Participation and Managerial Performance: The Impact of Information and Environmental Volatility

Similar documents
EMPLOYEE-MANAGER FIT ON THE DIMENSION OF CUSTOMER SERVICE CLIMATE AND EMPLOYEE OUTCOMES

The Effects of Management Accounting Systems and Organizational Commitment on Managerial Performance

Integrative Management Information, Role Ambiguity and Managerial Performance: An Intervening Model

SUBSTITUTES FOR LEADERSHIP AND JOB SATISFACTION REVISITED

LEADERSHIP STYLES AND INFLUENCE STRATEGIES: THE MODERATING EFFECT OF ORGANIZATIONAL CLIMATE

MARKET ORIENTATION AND ORGANISATIONAL PERFORMANCE: THE INFLUENCE OF MODERATORS. Mehdi Taghian La Trobe University. Robin N. Shaw Deakin University

Management by Objectives (MBO) as an Instrument for Organizational Performance of Deposit Money Banks in Nigeria

Investigating the Relationship of Systematic Thinking and Participative Leadership with Innovation in Jaam-E-Jam Channel in IRIB

DOES THE OWNERSHIP OF THE SMALL FIRM AFFECT GROWTH?

THE MICRO-FOUNDATIONS OF DYNAMIC CAPABILITIES, MARKET TRANSFORMATION AND FIRM PERFORMANCE. Tung-Shan Liao

Chapter 1. Managers and Management. Part 1: Introduction

WORKING PAPER MASSACHUSETTS

THE AFFECT OF THE RELATIONSHIP BETWEEN BUDGET PARTICIPATION AND JOB-RELEVANT INFORMATION ON MANAGERIAL PERFORMANCE

MACC04 RELATIONSHIPS AMONG ADVANCED MANUFACTURING TECHNOLOGY, MANAGEMENT ACCOUNTING SYSTEMS AND PERFORMANCE

External IT Environment: Dimensionality and Measurement

The Role of Intellectual Capital in Knowledge Transfer I. INTRODUCTION (Insufficient Researched Areas) Intellectual Capital Issues in interfirm collab

International Journal of Innovation, Management and Technology, Vol. 3, No. 4, August Mahnaz Mollanazari and Elahe Abdolkarimi

Richard E Murphy. Forecasting & Budgeting 28 Apr A: The traditional budgeting process toward tracking labor costs within the

Work Environment, Organizational Relationships and Advancement of Technical Professionals. Frank Basa Thomas J. Allen Ralph Katz

AN EXAMINATION OF ETHICAL INFLUENCES AT WORK: CO-WORKERS VERSUS SUPERVISORS. Mark Killingsworth Arkansas State University

Power and Influence Strategies: An Analysis across Departments. Rajkamal Vempati and Venkat R. Krishnan

Organizational structure in the view of single business concentration and diversification strategies empirical study results 1

Employee Engagement: Goals, Strategies, and. Outcomes

CONTROL ACTIVITIES AND PERFORMANCE OF ORGANIZATIONS (SPECIAL REFERENCE IN JAFFNA DISTRICT)

MRM n Trimester

Factors affecting organizational commitment of employee s of Lao development bank

Awareness of Managerial Effectiveness Amongst Managers and Subordinates: An Indian Perspective

Replications and Refinements

The Moderating Effects of Resources and Control Systems on the Relationship between Diversification Strategy and Performance

Motivation at Work: Goal-setting and Expectancy Theory. Presented by Jason T Wu

16 The Psychological Contract

A Study on Motivational Factors in the Workplace (MODI-Paints), Ghaziabad, UP

MANAGING BRAND AND COMPETITION CAPACITY OF FIRMS

1. Introduction. Mohamad A. Hemdi 1, Mohd Hafiz Hanafiah 1 and Kitima Tamalee 2

The relationship between empowerment and job satisfaction: Applied study on Jordanian Textile Companies

International Academic Institute for Science and Technology. Management. Vol. 3, No. 12, 2016, pp ISSN

INTRODUCTION BACKGROUND. Paper

Chapter 5 RESULTS AND DISCUSSION

DANTES Fact Sheet. Study Guide. Subject Standardized Tests ORGANIZATIONAL BEHAVIOR TEST INFORMATION CONTENT

Charleston Observatory 2011 Coming of Age? Strategic directions for digital repositories

DIRECTIONAL INTERACTION OF ORGANIZATIONAL CULTURE AND STRUCTURE THROUGH INFORMATION PROCESSING THEORY

Restaurant Tips and Service Quality: A Weak Relationship or Just Weak Measurement?

Use of Fuzzy Analytic Hierarchy Process in Pavement Maintenance Planning

Industrial Marketing Management

The learning organization: motivating employees by integrating TQM philosophy in a supportive organizational culture

Balanced Scorecard. MA. DESIREE D. BELDAD, Ph.D. FEBRUARY 9, 2012

Pay for What Performance? Lessons From Firms Using the Role-Based Performance Scale

FACULTEIT ECONOMIE EN BEDRIJFSKUNDE. HOVENIERSBERG 24 B-9000 GENT Tel. : 32 - (0) Fax. : 32 - (0)

PERFORMANCE APPRAISAL OF EMPLOYEES

CC 01-Principles & Practices of Management

RELATIVE CONTRIBUTIONS OF MOTIVATOR AND HYGIENE FACTORS TO OVERALL JOB SATISFACTION. Gerald Halpern

Performance Measurement- A Balanced Score Card Approach

Investigating Social Influence on Acceptance of Executive Information Systems: A UTAUT Framework Approach

A Note on Sex, Geographic Mobility, and Career Advancement. By: William T. Markham, Patrick O. Macken, Charles M. Bonjean, Judy Corder

Job Satisfaction of Knowledge Workers in Croatian Companies

An Empirical Examination of the Antecedents of Ethical Intentions in Professional Selling

Organizational Behaviour

Chapter 4: Theories of Motivation

ENVIRONMENTAL UNCERTAINTY AND CIOS' ASSESSMENTS OF INFORMATION SYSTEMS ISSUES

The Relationship of Direct Price Flexibilities to Direct Price Elasticities. Journal of Farm Economics, Vol. 47, No. 3. (Aug., 1965), pp

Assessment of Secondary School Teachers Information Needs in Kogi State, Nigeria

Conducting Performance Evaluations

CHAPTER - 7. Findings, Suggestions and Conclusion

Guidelines for Social Work Supervision

How target setting can unleash and enhance creativity

Targets for routine tasks affect performance of creative tasks

Impacto dos fatores de interação homem-máquina no Enterprise Resource Planning (ERP) software design

Management Science Letters

Perceptions and Evaluation of the Role of the Corporate Marketing Research Department

Theory Appendix. 1 Model Setup

Collis & Montgomery, 6. Michael Porter

The Performance Edge: Strategic and Value Dissensus

Winston. The impetus for CRM. A new paradigm for marketing

A MULTILEVEL ANALYSIS OF TEAM CLIMATE AND INTERPERSONAL EXCHANGE RELATIONSHIPS AT WORK

Power and moral leadership: role of self-other agreement

Psychology, 2010, 1, doi: /psych Published Online October 2010 (

Investigating the Relationship between Self-Leadership Strategies and Job Satisfaction

WHAT ABOUT MUNICIPAL STRATEGIC MANAGEMENT AND PERFORMANCE MEASUREMENT

University of the Incarnate Word COMM 2341 Session Notes Chapter 2 Organizational Communication

International Journal of Scientific & Engineering Research, Volume 4, Issue 10, October ISSN

Customer Satisfaction and Employee Satisfaction: A Conceptual Model and Research Propositions

The Concept of Organizational Citizenship Walter C. Borman

How to Get More Value from Your Survey Data

BUSINESS PLAN MANAGEMENT

THE 12TH MALAYSIAINDONESIA INTERNATIONAL CONFERENCE ON ECONOMICS, MANAGEMENT, AND ACCOUNTING 2011 MIICEMA

Journal of College Teaching & Learning November 2009 Volume 6, Number 7

What turns on a team?

1. Presenter: 2. Title of Presentation. Testing the Emotional Intelligence of Leaders as an Antecedent to Leader-Member Exchanges: A Field Study

EMPIRICAL STUDY ON THE BOARD WORKING STYLE IN FAMILY BUSINESS GUO LIN SCHOOL OF MANAGEMENT, XIAMEN UNIVERSITY, XIAMEN, P.R.

A STUDY ON IMPACT OF JOB STRESS AMONG EMPLOYEES IN SAGO INDUSTRY, SALEM I.Priyadharshini** P.Janani*** N.Yamuna****

Differential Effects of Hindrance and Challenge Stressors on Innovative Performance

Unleashing the Enormous Power of Call Center KPI s. Call Center Best Practices Series

Performance Appraisal: Dimensions and Determinants

Impact of Human Resource Management Practices on Human Capital Development

A Study of the Job Attitudes and Perception of Library and Information Science Professionals in Erode and Karur Districts in Tamil Nadu

The perceived influence of the elements of internal marketing on the brand image of staffing agencies in South Africa.

An Integrative Model of Clients' Decision to Adopt an Application Service Provider

User Experience of Enterprise Social Networks and Collaboration

CONFLICT AND PERCEIVED GROUP PERFORMANCE IN CULTURALLY DIVERSE WORK GROUPS

What Makes Top Management Team Diversity? : A Behavioral perspective

Transcription:

Budgetary Participation and Managerial Performance: The Impact of Information and Environmental Volatility Leslie Kren The Accounting Review, Vol. 67, No. 3. (Jul., 1992), pp. 511-526. http://links.jstor.org/sici?sici=0001-4826%28199207%2967%3a3%3c511%3abpampt%3e2.0.co%3b2-q The Accounting Review is currently published by American Accounting Association. Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at http://www.jstor.org/about/terms.html. JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at http://www.jstor.org/journals/aaasoc.html. Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printed page of such transmission. The JSTOR Archive is a trusted digital repository providing for long-term preservation and access to leading academic journals and scholarly literature from around the world. The Archive is supported by libraries, scholarly societies, publishers, and foundations. It is an initiative of JSTOR, a not-for-profit organization with a mission to help the scholarly community take advantage of advances in technology. For more information regarding JSTOR, please contact support@jstor.org. http://www.jstor.org Wed Jun 27 03:07:48 2007

THE ACCOUNTlNG REVIEW Vol. 67,No. 3 July 1992 pp. 511-526 Budgetary Participation and Managerial Performance: The Impact of Information and Environmental Volatility Leslie Kren University of Wisconsin-Milwaukee SYNOPSIS AND INTRODUCTION: Organizational theorists have posited a positive relationship between employee performance and participation in budgeting or goal setting (Argyris 1952; Becker and Green 1962). In examining this proposition, empirical research has studied the motivational and cognitive mechanisms by which participation may be related to employee performance (Locke et al. 1986; Murray 1990). Cognitive mechanisms include factors such as the acquisition and use of information and comprehension of job requirements (Locke et al. 1986). Kren and Liao (1988) argue that empirical accounting research has generally focused on the motivational effects of participation. In general, results have been mixed (Murray 1990). While Merchant (1981) found a positive relationship between motivation and participation, Brownell and Mclnnes (1986) did not find such a relationship. The results prompted Brownell and Mclnnes to suggest that future research should examine performance benefits of participation that are not mediated by motivation. Recently, accounting researchers have studied the role of cognitive factors in explaining the relationship of participation to performance. Chenhall and Brownell (19881, for example, found that budgetary participation provided information that reduced role ambiguity that contributed to improved performance, and Mia (1989) found the relationship between participation and performance to be moderated by job difficulty. The objective of this article is to examine the perceived level of jobrelevant information as an intervening variable between budgetary participation and individual performance. Job-relevant information (JRI) is information that facilitates job-related decision making. The results of this The author gratefully acknowledges helpful comments by Frank Collins, Chester A. Schriesheim, Jeffrey L. Kerr, David McLain, Mark A. Mone, and the referees on earlier drafts of this article. Submitted July 1990. Accepted January 1992.

The Accounting Review, July 1992 study, based on a questionnaire survey of division managers in large corporations, suggest that participation affects performance, not directly, but through JRI. In addition, this positive performance effect of participation persists and is more pronounced when environmental volatility is high, although the results do not provide unambiguous evidence. Key Words: Participation, Budgeting, Environmental volatility, Cognitive effects. Data Availability: Data are available from the author upon request. THE remainder of this article is organized as follows. The next section discusses the role of JRI as an intervening variable between budgetary participation and individual performance. The effects of environmental volatility are also discussed. Subsequent sections contain a description of the research method, an analysis of the results, and a summary and conclusion. I. Job-Relevant Information as an Intervening Variable The accounting literature (Baiman 1982; Baiman and Demski 1980; Tiessen and Waterhouse 1983) has identified two primary types of information in organizations: decision influencing, which is collected about a manager's behavior for the purposes of performance evaluation; and JRI, which helps a manager to improve his or her action choice through better-informed effort. The latter provides the manager with a better understanding of decision alternatives and actions needed to reach objectives (Locke et al. 1986). JRI has also been called decision-facilitating (Demski and Feltham 1976) and ex ante information (Baiman 1982; Tiessen and Waterhouse 1983). Most accounting information in the organization is of one or the other type. In most budgetary situations, environmental factors, managerial skills, and effort jointly determine performance (Chalos and Haka 1990). JRI can improve performance because it allows more accurate predictions of environmental states and thus allows more effective selection of appropriate courses of action. Campbell and Gingrich (1986) provided evidence supporting the positive performance effects of JRI. In their experiment, some programmers actively participated in discussing new project assignments with their superiors and jointly determined their completion targets. Objectives of equal difficulty were assigned to other programmers. The participating programmers significantly outperformed the other programmers for complex but not for simple projects. Campbell and Gingrich concluded that participation in setting goals led to task discussions with another expert (the superior) that allowed programmers to gain specific insights into more effective approaches to complex projects. When projects were simple, however, effective task procedures may have been so obvious such that discussions with superiors provided few insights and had little effect on performance. Budgetary participation can similarly facilitate the acquisition and use of JRI. Since participation provides an opportunity to influence the budget before it is finalized, in preparing a participatory budget, a manager must generally assume a more active role. Thus, the manager becomes more involved in considering and evaluating alternative budget goals. Participation may thus increase the manager's attempts to formulate ac-

Kren-Budgetary Participation and Managerial Performance Figure 1 The Research Model JOB-RELEVANT INFORMATION (2,),..*...,..,. 0 p3,=0.452 0 pzl =0.397,,.A PARTICIPATION (ZI) p31= 0.034, - ------ - - -- - - ------ PERFORMANCE (23) Note: The subscripts 1, 2, and 3 refer to the variables of participation, JRI, and performance, respectively. The path coefficients (p,,) indicate the effect of variable j in explaining the variation in variable i. curate forecasts of environmental states and can focus the manager's attention on decisions and behaviors needed in future periods. It may also increase the time spent thinking about budgetary objectives and alternative means-end approaches (Earley et al. 1987; Lawrence and Lorsch 1967; Locke et al. 1986). As a consequence, budgetary participation can create an environment that encourages the acquisition and use of JRI. Results of field research provide supporting evidence (Lowe and Shaw 1968; Simons 1987) as does the research on budget-related behaviors (Merchant 1984). Simons' (1987) field study of the Johnson & Johnson Company provides detailed descriptions of how budgetary participation promotes extensive JRI search activities by managers, and these activities appear to occur primarily because the budgetary process is participatory rather than imposed. Several sources of JRI are available to the manager, including the external environment (i.e., environmental scanning [see Bourgeois 19851) and peers, subordinates, and superiors (Hopwood 1976). Earlier research suggests that a manager's superior is an effective information source in most organizations, particularly when superiors have extensive company-specific experience, as in the case of companies that routinely promote from within (Simons 1987). Two recent studies have examined the effects of cognitive factors associated with JRI. Mia (1989) proposed that perceptions of job difficulty moderate the relationship between budgetary participation and performance because participation provides valuable information for difficult jobs. Surveying middle-level managers, Mia found a positive relationship between participation and performance only when job difficulty was high. Chenhall and Brownell (1988) have suggested that role ambiguity links budgetary participation and performance. In a survey study, they found that participation reduced role ambiguity, which improved performance. JRI and role ambiguity are similar constructs in that the latter reflects the extent to which managers understand their duties and responsibilities, while the former is a measure of the information available to managers to accomplish job-related tasks. The schematic structure in figure 1suggests that participation has an indirect effect on performance through JRI. Participation is expected to increase JRI initially, which

514 The Accounting Review, July 1992 would in turn improve performance. Thus, JRI serves as the link between participation and individual performance, suggesting the following hypothesis: HI: The relationship between budgetary participation and managerial performance will be explained by an indirect effect whereby participation increases job-relevant information, and job-relevant information is positively associated with performance. The Effects of Environmental Volatility In describing the organization's external environment, organizational theorists (Downey and Slocum 1975; Duncan 1972; Tosi et al. 1973) have generally included two components: (1)diversity, the range of environmental factors faced by an organization and (2) volatility, the change or variability among these factors. Leblebici and Salancik (1981) argued that diversity is more predictable because it can be evaluated and anticipated. Thus, it can be managed using institutionally formalized procedures (i.e., by "disentangling the pieces," as in market segmentation [p. 5831). Volatility, however, is stochastic in nature and cannot be easily anticipated; managers make inferences about effects of probabilistic environmental factors on cause and effect relationships. JRI can be used to improve such predictions. Thus, one would expect that volatility would affect the information-gathering activities of managers (Bourgeois 1985; Hopwood 1976). Leblebici and Salancik (1981), for example, found that bank loan officers sought more information when making loan decisions when the environment is volatile. In a budgeting setting, volatility is expected to positively affect: (1)the level of budgetary participation, (2) the link between participation and JRI, and (3) the link between JRI and performance. When volatility is low, few exceptions occur and rules and procedures are adequate to specify behaviors. Managers can also rely more readily on insights gained from previous experience. As volatility increases, however, numerous exceptions can overwhelm the information system unless decisions are made at lower hierarchical levels in the organization (Galbraith 1973; Simons 1987). Consequently, greater participation in decision making by lower-level managers is required. Govindarajan (1986) and Hopwood (1976) extended this reasoning about participation in decision making in general to participation in budgeting, suggesting that greater budgetary participation should be found in organizations facing greater volatility. In addition, the link between participation and JRI is expected to become stronger when volatility is high because managers are expected to take greater advantage of participation to acquire JRI for effective decision making (Tung 1979). The link between JRI and performance is also expected to become stronger when volatility is high because volatile environments require managers to make maximum use of all available information to deal with more difficult decision settings (Leblebici and Salancik 1981; Tung 1979). When volatility is low, in contrast, more decisions are routine and some JRI may not be needed to carry out job functions because rules and procedures may be adequate for effective job performance, which is the second hypothesis: HZ: When volatility is high, three effects on the model proposed in hypothesis HI (fig. 1)will result: H2a: the level of participation will increase,

Kren-Budgetary Participation and Managerial Performance H2b: the link between participation and JRI will be stronger, and H2c: the link between JRI and performance will be stronger. Sample 11. Research Method Data for this study were collected by using a questionnaire survey of profit center managers from Fortune 500 manufacturing firms. The listing for each Fortune 500 firm in the Dun and Bradstreet Reference Book of Corporate Managements was examined, and executive-level profit center managers at the hierarchical level immediately below the CEO were identified. A sample of profit center managers was contacted to ensure that they have budgetary responsibility. A maximum of two managers in a firm were randomly selected for inclusion in the sample to allow for more company representation. Companies listed in the directory were excluded if profit center managers could not be clearly identified from their job titles. This selection process yielded 192 managers from 96 companies. A cover letter and a questionnaire were mailed to each manager. A follow-up letter and another copy of the questionnaire were sent after approximately three weeks. After several additional weeks, all remaining nonrespondents were contacted by telephone. Follow-ups of the original 192 managers revealed that 38 had retired, left the company, or had changed to new positions. Of the remaining 154 potential respondents, 80 usable responses were received (a response rate of 51.9 percent) from 63 different companies. Responses were obtained from two managers in each of 17 companies. Respondents were promised anonymity, but organizational affiliation was tracked to allow measurement of environmental volatility. Respondents' average tenure in their positions was 4.8 years (sad. =3.3). Appendix A provides a listing by industry (as defined by four-digit SIC code) of the final sample. Measures Appendix B contains an abbreviated copy of the research questionnaire used to measure the self-reported variables in this study. Performance. Because of the promise of respondent anonymity, a self-rated measure of performance was used. Managers were asked to rate themselves on eight dimensions of performance identified by Mahoney et al. (1965): planning, investigating, coordinating, evaluating, supervising, staffing, negotiating, and representing. An overall item was also included (item 9). The Mahoney et al. measure has been used effectively in previous studies of budgetary participation (e.g., Brownell and McInnes 1986; Govindarajan 1986). Although the potential for bias (higher mean values in comparison with objective performance measures) exists with a self-rating of performance, it may not be consequential since there is no reason to suspect a systematic relationship with the independent variables. According to Brownell and McInnes (1986), this performance measure should meet two criteria: (1)reasonable assessment of independent dimensions of performance, and (2) the majority of the variation in the overall rating (item 9) should be explained by the eight items. Regressing the overall rating as the dependent variable on the ratings of each of the eight individual dimensions resulted in 75.6 percent explained variation, suggesting that the second criterion was met. To meet the first criterion of indepen-

516 The Accounting Review, July 1992 dence, Brownell and McInnes assert that pair-wise correlations between the eight variables should be less than the correlation of each variable with the overall rating. Only four of the 28 comparisons violated this criterion. Thus, the measure appears to encompass reasonably independent dimensions of performance that are correlated with the overall measure. To capture a uni-dimension of performance, the eight sub-scale items were summed up to construct a composite performance scale. The combined scale was significantly correlated (r=0.840; p< 0.01) with the overall rating (item 9). Budgetary Participation. This variable was defined as the manager's degree of influence on the budget. A three-item version of a participation measure employed by Milani (1975) was used. (This measure is similar to the scale of participatory decision making used by Abdel-halim and Rowland [I9761 and is based on Vroom [I9601 and Vroom and Mann [1960].) A factor analysis of the scale revealed only one factor with an eigenvalue greater than 3, which explained 76.9 percent of the total variance indicating that only one construct was being measured. The reliability coefficient computed for the scale in this study was 0.85. An overall measure of budgetary participation was constructed by summing up responses to the three individual items. Job-Relevant Information (JRI). The objective of this measure is to assess the extent to which managers perceived information availability for effective job-related decisions. Managers with adequate JRI are expected to perceive and report that they have adequate information to accomplish their job-related objectives and to evaluate important decision alternatives. Based on O'Reilly's (1980) information overload index, a scale was developed for use in this study, with the wording modified to fit the context of this study (Roberts and O'Reilly 1974). Several colleagues, working managers, and executive MBA students with relevant work experience were asked to comment on the scale and concurred on its face validity. Factor analysis confirmed the single-factor structure of the scale. Only one factor was present with an eigenvalue greater than 1 explaining 64.3 percent of the total variation.. The reliability coefficient calculated for the scale was 0.72. For subsequent analysis, the items were summed up. Environmental Volatility. For this study, volatility is defined as change or variability in the organization's external environment (Tung 1979). Previous studies of environmental volatility have focused on variability of accounting variables (e.g., sales or income) at the industry level. Tosi et al. (1973) argue that more stable patterns in such measures across time indicate more stable environments and thus are easier to predict (Bourgeois 1985). Tosi et al. operationalized volatility by using the following three variables: (I) market volatility, the coefficient of variation of net sales; (2)technological volatility, the coefficient of variation of the sum of research and development and capital expenditures divided by total assets; and (3) income volatility, the coefficient of variation of profits before taxes (used as a composite measure to capture other sources of volatility). The measures were further verified by Snyder and Glueck (1982). The coefficient of variation (the variance is standardized by the magnitude) is used because it allows comparisons across industries of different sizes. In a later study, Bourgeois (1985) suggested using first differences of the Tosi et al. measure. Bourgeois argued that a high but constant, and thus predictable, rate of

Kren-Budgetary Participation and Managerial Performance 517 change could produce a high coefficient of variation. However, it is not only the rate of change that creates volatility, but also the unpredictability of the change (Downey and Slocum 1975; Milliken 1987). Bourgeois argued that the coefficient of variation of first differences provides a better measure of discontinuities. Thus, for this study, market, technological and income volatility were measured by using first differences as follows: CCV(X,I, volatility (Xi) = j=1, n where Xi =market, technological, or income variable and n =number of companies in the industry (not including the sample company) and, where Zk=(Xirk and Xi,k =market, technological, or income variable in year k. For each firm in the sample, industry-level statistics were calculated by using all other companies listed on Standard and Poor's COMPUSTAT data file with the same two-digit SIC code. In conformance with previous research, industry-level measures were used because they seem most relevant to the key dimensions of a company's external environment (Bourgeois 1985; Tosi et al. 1973; Tung 1979). The industry-level measure used in the analysis to be shortly presented was also significantly correlated with a correspondingly calculated company-level measure (r=0.321; p <0.05). Factor analysis of the three resulting variables revealed only one factor with an eigenvalue greater than 1 (explaining 68.1 percent of the total variance), which indicates that only one construct was measured. Thus, the three variables were summed up to provide an overall measure of volatility. Of the 63 companies in the sample, 17 were significantly diversified conglomerates or obtained more than 20 percent of their total revenues from unrelated operations as indicated by segment disclosures in annual reports. Because it was difficult to identify an appropriate industry reference group for these diversified companies, the analysis of volatility effects excluded these 17 companies (representing 21 respondents). Thus, for subsequent analysis of volatility effects, the sample size was reduced to 59. 111. Analysis and Results Table 1 provides descriptive statistics for the measured variables in the study. Although the participation measure is skewed (the mean is near the top of the variable's range), the managers in this sample were at the highest level of the corporate hierarchy, suggesting that participation might be high (Searfoss and Monczka 1973). Intercorrelations between the measured variables are shown in table 2. The significant, zero-order correlation between participation and JRI (r=0.397; p <0.01) is consistent with hypothesis HI, as is the correlation between JRI and performance (r=0.466; p <0.01). To interpret the latter coefficient in the context of hypothesis HI, however, a path-analytic approach is used. The zero-order correlation between budgetary participation and per-

- - - Table 1 Descriptive Statistics for Measured Variables (n=80) The Accounting Review, July 1992 Hypothetical Actual Standard Variable Range Range Mean Deviation Participation 3-21 8-2 1 18.2 3.0 Information 3-21 9-2 1 15.9 3.0 Volatility na 8.9-23.2 15.7 3.6 (n=59) Performance 8-56 34-56 45.0 4.7 Table 2 Correlation Matrix for Measured Variables (n=80) Variables 2 3 4 1. Volatility -0.044-0.122 0.032 (n=59) 2. Participation - 3. Information 4. Performance - * Significant at p<0.01 (two-tailed test). formance (r =0.214; p <0.07) is weakly significant, which will be explained more clearly by participation's effects on JRI. Participation, JRI, and Performance Hypothesis HI posits that JRIwill act as an intervening variable to explain the relationship between budgetary participation and managerial performance. This hypothesis is tested by using the path analysis model summarized in figure 1.' Each path coefficient, pi,, indicates the impact of variable j in explaining the variance in variable i. The values of the path coefficients can be interpreted in units of standard deviation. For example, the path coefficient of p,, =0.397 in figure 1 indicates that for every standard deviation increase in the participation measure, the data predict a 0.397 standard deviation increase in JRI. ' Path analysis is an application of regression and correlation appropriate for estimating a series of interrelated parameters (Wonnacott and Wonnacott 1981).It allows statistical analysis of the direct contribution of participation to performance and its indirect contribution through JRI. This is accomplished by estimating the values of the path coefficients designated p,, in figure 1.

Kren-Budgetary Participation and Managerial Performance 519 A series of regressions are used to estimate the path coefficients, according to the following, Z2=p21Z1, (1) Z3=p31Z1+p32Z2, (2) where, Z1 is the measure of participation, Z2 is JRI, and Z3 is performance. Each variable is standardized to a mean of zero and a standard deviation of 1. The path coefficients also can be used to decompose the total relationship between two variables (i.e., performance and participation) into direct and indirect effects (i.e., through JRI). The total relationship can be measured with the zero-order correlation coefficient, r,. Thus, r23=p32+p31r12; (4) r13=p3]+p32r12. (5) The subscripts 1,2, and 3 refer to the variables of participation, JRI, and performance, respectively (see fig. 1).The first term on the right-hand side is an estimate of the direct effect (the path coefficient), or the effects through unobserved intervening variables. The second term is an estimate of the indirect effect or, in the absence of predicted indirect effects, the second term provides an estimate of spurious effects. Thus, for this study, equation (4) allows decomposition of the total relationship between JRI and performance (r2,) into a direct effect (P~~) and a spurious effect (p3]r12). The spurious effect results from participation, which is a common antecedent of both JRI and performance. Equation (5) allows decomposition of the total relationship between participation and performance (I-,,) into a direct effect (~31)and the indirect effect through JRI (p32r12). Hypothesis HI posits that the indirect effects of participation through JRI, will predominate. The results of estimating equations (1)and (2) for the total sample are shown in table 3 and figure 1.The direct path between participation and performance (p,,) was not, as expected, statistically significant. However, the path coefficients between participation and JRI (p,,) and between JRI and performance Up3,) were significant at conventional levels. Both regression models were significant, also at conventional levels. The decomposition of the linkages in the model (eqs. [3], [4], and [5]) is shown in table 4. The prediction of hypothesis H1 was that most of the effect of participation on performance would be indirect (through JRI) with little direct effect. The results shown in table 4 (eq. [5]) support this prediction. The direct effect of participation on performance (0.034) is small relative to the indirect effect through JRI (0.180). Thus, for every standard deviation increase in participation (eq. [3]), JRI increases by 0.397 standard deviation, and for every standard deviation increase in JRI (eq. [4]), performance increases by 0.466 standard deviation. In total, for every standard deviation increase in participation, performance increases by 0.180 standard deviation. In addition, only a small portion of the relationship between information and performance (eq. [4]) is spurious (0.014) relative to the direct effect (0.452). Overall, the results are consistent with hypothesis HI.

Table 3 Results of Path Analysis The Accounting Review, July 1992 Total Sample High Volatility Low Volatility Dependent Path (n=80) (n=30) (n=29) Variable1 Coefficient Link to (Fig. 1) Estimate t-statistic Estimate t-statistic Estimate t-statistic Equation ( 1): Information1 Participation P21 0.397 3.77** 0.442 2.61* 0.252 1.30 Equation (2): Performancel Information P32 0.452 4.06** 0.606 3.60** 0.607 3.50** Performancel Participation P31 0.034 0.31 0.029 0.17-0.121-0.71 Note: For equation (1)(Information): total sample, R-square=0.158, F= 14.24**; high volatility, R-square= 0.195, F= 6.80*; low volatility, R-square =0.063, F= 1.69. For equation (2) (Performance): total sample, R-square=0.218, F= 10.44"; high volatility, R-square =0.384, F=8.41**; low volatility, R-square=0.339, F= 6.15* *. * Significant at p<0.05 (two-tailed test). ** Significant at p<0.01 (two-tailed test]. The Effects of Environmental Volatility Hypothesis HZ posits that when volatility is high, (1)the level of participation will be higher, (2) the link between participation and JRI (pz,) will be stronger, and (3) the link between JRI and performance (pj2) will be stronger. As described above, volatility effects were examined with a reduced sample size of 59 to eliminate diversified companies from the sample. To examine hypothesis H2a, the zero-order correlation between volatility and participation was calculated. As shown in table 2, the correlation was not significant. Thus, the data do not support hypothesis H2a; managers did not report greater participation as volatility increased. The implications of this finding become clearer as the two remaining predictions are examined below. To examine the effects of volatility on the link between participation and JRI and between JRI and performance, the sample was split at the median of the volatility measure and the path coefficients in figure 1 were recalculated for the two subsamples. The results of estimating equations (1) and (2) at high and low levels of volatility are shown in table 3 and in figure 2. As with the total sample, the direct path linkage between participation and performance (p31) is not statistically significant at either high or low levels of volatility. In fact, the point estimate is negative at the low level of volatility. Consistent with hypothesis H2b, the path coefficient between participation and JRI (p,,) is statistically significant at the high, but not at the low, level of volatility. Combined with the finding that managers did not participate more as volatility increased,

Table 4 Decomposition of Path Analysis Model Relationships Total Sample (n=80) High Volatility (n=30) Low Volatility (n=29) Dependent Variable1 Link to Total Effect rc, Direct Effect P 11 Indirect1 Spurious Effect Total Effect Direct Effect P 8, Indirect1 Spurious Effect Total Effect r,, Direct Effect P 8, Indirect1 Spurious Effect Equation (3): Information1 Participation 0.397 0.397 - Equation (4): Performancel Information 0.466 0.452 0.014" 0.619 0.606 0.013" Equation (5): Performancel Participation 0.214 0.034 0.180' 0.297 0.029 0.268' 0.030-0.121 0.151' " Spurious effect. Indirect effect.

The Accounting Review, July 1992 Figure 2 Research Model at High and Low Levels of Environmental Volatility Panel A. High Volutility: I I IOB-RELEVANT. Y PERFORMANCE (Z,) Panel B. Low Volatility: IOB-RELEVANT PARTICIPATION (2,) - -- - - --- - - - - - - - - --+ PERFORMANCE [z3] p3, = -0.121 this is consistent with the proposition that participation was used more effectively to acquire JRI when volatility was high. However, a general linear test (Neter and Wasserman 1974)indicates that the path coefficients (p2,) at the two levels of volatility are not significantly different from each other (F2,55= 1.12), SO the support for hypothesis H2b is ambiguous. The results do not support hypothesis H2c that the link between JRI and performance would be stronger at the high level of volatility. The path coefficients between JRI and performance (p,,) are highly significant at both levels of volatility and are not significantly different from each other, which indicates that, contrary to expectations, the relationship between JRI and performance is unaffected by the level of volatility. The decomposition of the model linkages (eqs. 131, [4], and [5]) for high and low levels of volatility is shown in table 4. At both levels, the indirect effect of participation on performance through information is greater than the direct effect (eq. [5]). When volatility is high, the indirect effect of participation (0.268) is greater than the corresponding indirect effect when volatility was low (0.151). This is consistent with expectations that participation would be more strongly associated with performance when it is more useful in providing JRI, as when volatility is high. Once again, however, strong evidence of volatility effects is not present because estimates of the regression model in equation (2) are not significantly different across levels of volatility (F3,53 =0.70).

Kren-Budgetary Participation and Managerial Performance 523 IV. Summary and Conclusions The objective of this study was to examine JRI as an intervening variable in explaining the relationship between budgetary participation and individual performance. The results are consistent with the proposition that budgetary participation facilitates JRI acquisition by managers, and that JRI, in turn, is associated with improved performance. This study and other recent research support the view that the cognitive effects of participatory budgeting may be more consistent determinants of performance than the motivational effects (Brownell and McInnes 1986; Chenhall and Brownell 1988; Mia 1989). An important component of these cognitive effects appears to be related to JRI acquisition and use. In that regard, this study provides a link to the results reported by Mia (1989) and Chenhall and Brownell (1988). In both studies, the information effects of participation played an important conceptual role, as it did in this study. Furthermore, Brownell and McInnes (1986, 590) recognized explicitly that participation provided information to clarify the relationship between formal rewards and budget goals, which suggests another important information role for participation. Additional research is needed in this area, with consideration of job difficulty, role ambiguity, and reward system. Overall, the effect of participation on performance, through JRI, persisted across the levels of environmental volatility and was somewhat more pronounced when environmental volatility was high, although more conclusive evidence is needed to confirm predictions about volatility effects. A larger sample may be needed, or a longitudinal study of organizations in transition in response to volatility changes. Hypothesis H2a, which posited a positive relationship between volatility and participation, was not supported. This may indicate that organizations fail to recognize budgetary participation as an efficient means to increase the JRI available to managers. Alternate organizational mechanisms, such as enhanced management information systems, performance or process feedback (Early et al. 1990), or expert support staff may be more efficient responses to volatility. Also, organizations may sometimes fail to evaluate the level of volatility accurately which may contribute to inadequate responses to information needs (Bourgeois 1985). Volatility had only marginal effects on managers' responses within the model (hyp. H2b and H2c). This may be a consequence of perceptual differences between managers in the high and low volatility groups. The former group may make greater efforts to acquire and use JRI, but since they face greater information processing demands, their perception of the level of JRI may not be greater than managers with more limited information needs. In addition, organizational budgetary systems may differ as volatility differs (Merchant 1984). Volatility could affect budgetary procedures through its effects on organizational factors and thereby affect JRI acquisition opportunities. Several limitations of this study should be identified. Common-method bias from self-reported data may lead to overestimates of model relationships, particularly between the information and participation measures. Nonresponse bias may also have had unknown effects on the results. Another limitation, common to correlational studies, is that the results are open to alternate interpretations. Cross-sectional analysis does not provide clear-cut evidence to confirm predictions of causal relationships. For example, an alternate interpretation of the relationship between participation, JRI, and performance could be that well-informed managers perform better and are conse-

524 The Accounting Review, July 1992 quently allowed to participate more in budgeting. However, such an interpretation is inconsistent with conclusions of previous accounting research (Chenhall and Brownell 1988; Mia 1989) and studies in other disciplines [Campbell and Gingrich 1986). Campbell and Gingrich's results are based on a field experiment which provided better control over confounding variables and so give stronger support for predictions of causality. Appendix A List of Industries Included in the Sample -- - - - --- Number of Number of Industry Companies Respondents Food and kindred products 3 4 Tobacco products 1 2 Lumber and wood products 1 1 Furniture and fixtures 1 1 Paper and allied products 8 11 Print~ng and publishing 1 2 Chemicals 13 17 Petroleum refining 1 1 Rubber and plastic products 2 4 Stone and concrete production 2 2 Primary metal industries 2 2 Metal fabrication 4 5 Commercial machinery 9 11 Electrical equipment 7 8 Transportation equipment 6 6 Photography equipment 2-3 - Totals 63 80 Participation Appendix B Abbreviated Research Questionnaire Q1. I am involved in setting all portions of my budget. (Response anchors: 1 =strongly disagree, 7=strongIy agree.) 42. My budget is not final until I am satisfied with it. (Response anchors: 1 =strongly disagree, 7=strongly agree.) 43. My opinion is an important factor in setting my budget. (Response anchors: l=strongly disagree, 7 =strongly agree.) Job-Relevant Information Q1. I am always clear about what is necessary to perform well on my job. (Response anchors: 1 =strongly disagree, 7 =strongly agree.) 42. I have adequate information to make optimal decisions to accomplish my performance objectives. (Response anchors: 1=strongly disagree, 7 =strongly agree.) 43. I am able to obtain the strategic information necessary to evaluate important decision alternatives. (Response anchors: 1=strongly disagree, 7 =strongly agree.)

Kren-Budgetary Participation and Managerial Performance Appendix B--Continued Abbreviated Research Questionnaire Performance Rate your performance as a manager on the following tasks. (Response anchors: 1 =below average performance, 7 =above average performance.] 1. Planning 2. Investigating 3. Coordinating 4. Evaluating 5. Supervising 6. Staffing 7. Negotiating 8. Representing 9. Rate your overall performance References Abdel-halim, A., and K. M. Rowland. 1976. Some personality determinants of participation: A further investigation. Personnel Psychology 29 (Spring): 41-55. Argyris, C. 1952. The Impact of Budgets on People. New York, NY: The Controllership Foundation. Baiman, S. 1982. Agency research in managerial accounting: A survey. Journal of Accounting Literature 1: 154-213. -, and J. S. Demski. 1980. Economically optimal performance evaluation and control systems. Journal of Accounting Research 18 (Supplement): 184-228. Becker, S., and D. Green. 1962. Budgeting and employee behavior. Journal of Business 35 (January): 392-402. Bourgeois, L. J. 1985. Strategic goals, perceived uncertainty, and economic performance in volatile environments. Academy of Management Journal 28 (September): 548-73. Brownell, P., and M. McInnes. 1986. Budgetary participation, motivation, and managerial performance. The Accounting Review 61 (October): 587-600. Campbell, D. J., and K. F. Gingrich. 1986. The interactive effects of task complexity and participation on task performance: A field experiment. Organizational Behavior and Human Decision Processes 38 (October): 162-80. Chalos, P., and S. Haka. 1990. Participative budgeting and managerial performance. Decision Sciences 20 (Summer): 334-47. Chenhall, R. H., and P. Brownell. 1988. The effect of participative budgeting on job satisfaction and performance: Role ambiguity as an intervening variable. Accounting, Organizations and Society 13 (3): 225-33. Demski, J. S., and G. A. Feltham. 1976. Cost Determination: A Conceptual Approach. Ames: Iowa State University Press. Downey, H. K., and J. W. Slocum. 1975. Uncertainty: Measures, research, and sources of variation. Academy of Management Journal 18 (September): 562-78. Duncan, R. B. 1972. Characteristics of organizational environments and perceived environmental uncertainty. Administrative Science Quarterly 17 (September): 313-27. Early, P. C., P. Wojnaroski, and W. Prest. 1987. Task planning and energy expended: Exploration of how goals influence performance. Journal of Applied Psychology 72 (February): 107-14. -, G. P. Northcroft, C. Lee, and T. R. Lituchy. 1990. Impact of process and outcome feedback on the relation of goal setting to task performance. Academy of Management Journal 33 (March): 87-105. Galbraith, J. 1973. Designing Complex Organizations. Reading, MA: Addison-Wesley. Govindarajan, V. 1986. Impact of participation in the budgetary process on managerial attitudes and performance: Universalistic and contingency perspectives. Decision Sciences 17 (Fall): 496-516.

526 The Accounting Review, July 1992 Hopwood, A. 1976. Accounting and Human Behavior. Englewood Cliffs, NJ: Prentice-Hall. Kren, L., and W. M. Liao. 1988. The role of accounting information in the control of business organizations: A review of evidence. Journal of Accounting Literature 7: 280-309. Lawrence, P. R., and F. W. Lorsch. 1967. Organization and Environment. Harvard University, Boston, MA. Leblebici, H., and G. R. Salancik. 1981. Effects of environmental uncertainty on information and decision processes in banks. Administrative Science Quarterly 26 (December): 578-96. Locke, E. A., D. M. Schweiger, and G. P. Latham. 1986. Participation in decision making: When should it be used? Organizational Dynamics 16 (Winter): 65-79. Lowe, E. A., and R. W. Shaw. 1968. An analysis of managerial biasing: Evidence from a company's budgeting process. The Journal of Management Studies 5 (May): 304-15. Mahoney, T. A., T. H. Jerdee, and S. J. Carroll. 1965. The jobs of management. Industrial Relations4 (February): 97-110. Merchant, K. A. 1981. The design of the corporate budgeting system: Influences on managerial behavior and performance. The Accounting Review 56 (October): 813-29. -. 1984. Influences on departmental budgeting: An empirical examination of a contingency model. Accounting, Organizations and Society 9 (314): 291-310. Mia, L. 1989. The impact of participation in budgeting and job difficulty on managerial performance and work motivation: A research note. Accounting, Organizations and Society 14 (4): 347-57. Milani, K. 1975. The relationship of participation in budget setting to industrial supervisor performance and attitudes: A field study. The Accounting Review 50 (April): 274-84. Milliken, F. J. 1987. Three types of perceived uncertainty about the environment: State, effect, and response uncertainty. Academy of Management Review 12 (January): 133-43. Murray, D. 1990. The performance effects of participative budgeting: An integration of intervening and moderating variables. Behavioral Research in Accounting 2 (2): 104-23. Neter, J., and W. Wasserman. 1974. Applied Linear Statistical Models. Homewood, IL: Richard D. Irwin, Inc. O'Reilly, C. A. 1980. Individuals and information overload in organizations: Is more necessarily better? Academy of Management Journal 23 (December): 684-96. Roberts, K. H., and C. A. O'Reilly. 1974. Measuring organizational communication. Journal of Applied Psychology 59 (June): 321-26. Searfoss, D., and R. Monczka. 1973. Perceived participation in the budgeting process and motivation to achieve the budget. Academy of Management Journal 16 (December): 541-54. Simons, R. 1987. Planning, control, and uncertainty: A process view. In Accounting and Management: Field Study Perspectives, edited by W. J. Bruns and R. S. Kaplan. Cambridge, MA: Harvard University Press. Snyder, N. J., and W. F. Glueck. 1982. Can environmental volatility be measured objectively? Academy of Management Journal 25 (March): 185-92. Tiessen, P., and J. H. Waterhouse. 1983. Towards a descriptive theory of management accounting. Accounting, Organizations and Society 8 (213): 251-67. Tosi, H., R. Aldag, and R. Storey. 1973. On the measurement of the environment: An assessment of the Lawrence and Lorsch environmental uncertainty subscale. Administrative Science Quarterly 18 (March): 27-36. Tung, R. L. 1979. Dimensions of organizational environments: An exploratory study of their impact on organizational structure. Academy of Management Journal 22 (December): 672-93. Vroom, V. H. 1960. Some Personality Determinants ofthe Effects of Participation. Englewood Cliffs, NJ: Prentice-Hall. -, and F. C. Mann. 1960. Leader authoritarianism and employee attitudes. Personnel Psychology 13: 125-40. Wonnacott, T. H., and R. J. Wonnacott. 1981. Regression: A Second Course in Statistics. Malabar, FL: Robert E. Krieger Publishing.

http://www.jstor.org LINKED CITATIONS - Page 1 of 3 - You have printed the following article: Budgetary Participation and Managerial Performance: The Impact of Information and Environmental Volatility Leslie Kren The Accounting Review, Vol. 67, No. 3. (Jul., 1992), pp. 511-526. http://links.jstor.org/sici?sici=0001-4826%28199207%2967%3a3%3c511%3abpampt%3e2.0.co%3b2-q This article references the following linked citations. If you are trying to access articles from an off-campus location, you may be required to first logon via your library web site to access JSTOR. Please visit your library's website or contact a librarian to learn about options for remote access to JSTOR. References Economically Optimal Performance Evaluation and Control Systems Stanley Baiman; Joel S. Demski Journal of Accounting Research, Vol. 18, Studies on Economic Consequences of Financial and Managerial Accounting: Effects on Corporate Incentives and Decisions. (1980), pp. 184-220. http://links.jstor.org/sici?sici=0021-8456%281980%2918%3c184%3aeopeac%3e2.0.co%3b2-u Budgeting and Employee Behavior Selwyn Becker; David Green, Jr. The Journal of Business, Vol. 35, No. 4. (Oct., 1962), pp. 392-402. http://links.jstor.org/sici?sici=0021-9398%28196210%2935%3a4%3c392%3abaeb%3e2.0.co%3b2-2 Strategic Goals, Perceived Uncertainty, and Economic Performance in Volatile Environments L. J. Bourgeois, III The Academy of Management Journal, Vol. 28, No. 3. (Sep., 1985), pp. 548-573. http://links.jstor.org/sici?sici=0001-4273%28198509%2928%3a3%3c548%3asgpuae%3e2.0.co%3b2-w

http://www.jstor.org LINKED CITATIONS - Page 2 of 3 - Uncertainty: Measures, Research, and Sources of Variation H. Kirk Downey; John W. Slocum The Academy of Management Journal, Vol. 18, No. 3. (Sep., 1975), pp. 562-578. http://links.jstor.org/sici?sici=0001-4273%28197509%2918%3a3%3c562%3aumraso%3e2.0.co%3b2-q Characteristics of Organizational Environments and Perceived Environmental Uncertainty Robert B. Duncan Administrative Science Quarterly, Vol. 17, No. 3. (Sep., 1972), pp. 313-327. http://links.jstor.org/sici?sici=0001-8392%28197209%2917%3a3%3c313%3acooeap%3e2.0.co%3b2-f Effects of Environmental Uncertainty on Information and Decision Processes in Banks Huseyin Leblebici; Gerald R. Salancik Administrative Science Quarterly, Vol. 26, No. 4. (Dec., 1981), pp. 578-596. http://links.jstor.org/sici?sici=0001-8392%28198112%2926%3a4%3c578%3aeoeuoi%3e2.0.co%3b2-d Three Types of Perceived Uncertainty about the Environment: State, Effect, and Response Uncertainty Frances J. Milliken The Academy of Management Review, Vol. 12, No. 1. (Jan., 1987), pp. 133-143. http://links.jstor.org/sici?sici=0363-7425%28198701%2912%3a1%3c133%3attopua%3e2.0.co%3b2-m Individuals and Information Overload in Organizations: Is More Necessarily Better? Charles A. O'Reilly, III The Academy of Management Journal, Vol. 23, No. 4. (Dec., 1980), pp. 684-696. http://links.jstor.org/sici?sici=0001-4273%28198012%2923%3a4%3c684%3aiaioio%3e2.0.co%3b2-3 Perceived Participation in the Budget Process and Motivation to Achieve the Budget D. Gerald Searfoss; Robert M. Monczka The Academy of Management Journal, Vol. 16, No. 4. (Dec., 1973), pp. 541-554. http://links.jstor.org/sici?sici=0001-4273%28197312%2916%3a4%3c541%3appitbp%3e2.0.co%3b2-m

http://www.jstor.org LINKED CITATIONS - Page 3 of 3 - Can Environmental Volatility Be Measured Objectively? Neil H. Snyder; William F. Glueck The Academy of Management Journal, Vol. 25, No. 1. (Mar., 1982), pp. 185-192. http://links.jstor.org/sici?sici=0001-4273%28198203%2925%3a1%3c185%3acevbmo%3e2.0.co%3b2-g On the Measurement of the Environment: An Assessment of the Lawrence and Lorsch Environmental Uncertainty Subscale Henry Tosi; Ramon Aldag; Ronald Storey Administrative Science Quarterly, Vol. 18, No. 1. (Mar., 1973), pp. 27-36. http://links.jstor.org/sici?sici=0001-8392%28197303%2918%3a1%3c27%3aotmote%3e2.0.co%3b2-8 Dimensions of Organizational Environments: An Exploratory Study of Their Impact on Organization Structure Rosalie L. Tung The Academy of Management Journal, Vol. 22, No. 4. (Dec., 1979), pp. 672-693. http://links.jstor.org/sici?sici=0001-4273%28197912%2922%3a4%3c672%3adooeae%3e2.0.co%3b2-8