How to Read Your Water Bill and related topics Tom Heikkinen, General Manager
All about us INTRODUCTION
Our History
In The Beginning 1870s: Water from Madison s private wells and lakes was unfit to drink Need for fire protection 1881: Council votes to establish a public waterworks 1882: Waterworks is installed.
Today: At a Glance Population served: 250,000 Customer accounts: 68,000 (metered) Production wells: 22 Annual pumpage (2014): 10 billion gallons Average daily pumpage: 28 million gal/day Miles of water main: 830 Employees: 125 Annual revenue: $40+ million
MADISON MUNICIPAL SERVICES BILL
Water Portion base charge according to meter size. consumption charge based on gallons used
Water Rate Allocation InterDepartmental Supplies 3% 6% Capital Assets 2% Purchased Services 15% Debt Service 27% Salary & Benefits 31% PILOT 16%
Water Utility PILOT Payment $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Average Annual % Change 1999 to 2013 2006 to 2013 Plant in service 7.1% 6.5% Tax rate -0.4% 2.4%
Sewer Portion $12.30 vs. $4.50 base charge. Reflects different ratemaking authority
Fees Landfill remediation: For maintenance & environmental restoration of closed landfills. Fire protection charge: An obligation of the Municipality to the Utility.
Stormwater Portion Base charge is a fixed amount on every bill. Other charges are based on the square footage of a parcel. Pervious surfaces are charged a lower rate than impervious surfaces such as roofs and driveways.
Who sets the rates? Public Service Commission of Wisconsin Water Fire Protection Charge Madison Common Council Sewer Stormwater Landfill Remediation Madison Water Utility files a rate increase application every few years. City of Madison Engineering Division submits new rates annually.
Average Total Bill Number of People Water Used in Gallons Dollar Amount One 1,800 to 2,900 Gallons $36 to $41.75 Two 2,900 to 5,000 Gallons $41.75 to $53 Three 5,000 to 7,000 Gallons $53 to $66 Four 7,500 to 10,000 Gallons $66 to $80 Five 10,000 to 12,500 Gallons $80 to $93
WATER CONSERVATION AND EFFICIENCY
Our 20 by 20 Goal 58 gallons per person per day Residential water use Population
Indoor Water Uses
28% of indoor use
Toilet rebate program
Water & energy 1 billion gallons of water saved = 2 million fewer kwh of electricity used This is enough electricity to power 250 Madison homes for an entire year!
AMI: Advanced Metering Infrastructure Improved Cash Flow Industry Leadership Improved Customer Service Enhanced Data Management Improved Water Resource Management
The big leap from this
To this!
65,000 customers 90% retrofit by contractor 10% meter replacement in-house with solid state technology Switch to monthly billing Convert to gallons from CCF Meter Data Management system to integrate with SCADA, GIS, etc. 68K endpoints, 116 repeaters, 10 collectors Budget: $14M
Leak Detection More than 1,000 customers contacted Leaks as high as 300+ gallons an hour Continue to call and investigate high usage Emergency shut-offs
#EveryDropMadison
Daily breakdown
Hourly breakdown
Year over year comparisons
High usage alerts
Education & Outreach
Where we are headed RATES
Utility Bill History/Forecast Average Customer Perspective Monthly Billing
Amonut Average Monthly Residential Water Bill by Year $30 $25 $20 $15 $10 $5 $- 2005 2006 2007 2008 2009 2010 2011 2012 2013 Year 2014 2015 est 2016 est 2017 est 2018 est 2019 est
Rate Proposal 5-Tiered residential rate Low base charge (60% cost recovery) No declining block for non-residential Class based rates actual demand ratios
What s in the pipeline WATER INFRASTRUCTURE
Infrastructure Renewal Crews respond to ~250 main breaks a year. Nearly half (~400 miles) of Madison s water mains need replacement
2000-2010 -- Rapid Increase in Water Utility Investment
Rebuilding and renewing Pipeline Project Budget (in millons) 16 14 12 10 8 6 4 2 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016* 2017* 2018* 2019* 2020* *projected budget
Innovation Structural Cured in Place Pipe (CIPP) allows new main to be installed inside an old main, without tearing up an entire street.
Other Initiatives Reducing water loss Energy saving studies Source water protection Facility upgrades
QUESTIONS?