PRTC Strategic Plan Recommendations

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Transcription:

PRTC Strategic Plan s September 2017

Strategic Plan Overview Phase I Potential Funding Alternatives Strategies for establishing alternative funding sources Draft report submitted to PRTC in November 2016 Phase II Strategic s Reevaluate PRTC vision and identify strategic recommendations In public review Phase III Transit Development Plan (TDP) and Transportation Demand Management (TDM) Plan Service Plans based on Strategic s In pre planning stage

Strategic Plan Lifecycle Phase I Strategic Funding Plan TDM Services Implementation Changes captured in annual Work Plans Funding sources planned into annual budget/six year plans New Services Continuous Responsive to changing conditions Phase II Strategic s Phase III Transit Development Plan (TDP) Transportation Demand Management (TDM) Plan Transit Services Implementation Semi annual service changes Funding sources planned into annual budget/six year plans Organizational Continuous Evaluation Continuous Effectiveness of services Refinement of strategies New TDP and TDM Plans Reconsideration of Strategic Plan recommendations based on evaluation and changed conditions

Strategic s Purpose Policy level strategies to guide agency direction and resources to support those strategies Detailed service plans to be developed in Phase III

Strategic Plan Inputs Informational Input Jurisdictional planning documents Regional transportation plans PRTC system and services analysis Regional trends and forecasts Regional and national peer systems Human Input Strategic Plan Steering Committee Stakeholder visioning workshop Local business focus groups Public survey PRTC Commissioners

Strategic s Focus Areas and Key Themes Organizational Transit Fill the void in transportation and land use decision making by becoming a multimodal leader that brings together public and private interests Recapture market share through improvements to service quality, public private partnerships and a performance driven approach Transportation Demand Management (TDM) Build an army of ambassadors through public and private partnerships to promote alternative options Future Innovation Pursue transformational projects that will accelerate the quality of life for Prince William area residents and businesses

Organizational s Expand PRTC s focus on bus operations by leveraging PRTC staff s technical expertise and the Commission s policy expertise Maximize opportunities to reduce single occupant driving by engaging in transportation and land development projects at the planning stages Strengthen the link between land use and transportation policy making and planning at the local level Expand PRTC s role to become the go to advisor and partner for multimodal transportation Identify goals for advocacy and coordination of public and private interests to improve multimodal planning and land use development Increase PRTC s commitment to actively participate in regional forums Establish agreements with local jurisdictional staff to participate in land development proposal and to participate in working groups for jurisdictional strategic and Comprehensive Plan updates

Organizational s Improve efficiency in internal business practices Optimize benefit and minimize risk for PRTC in agreements with contractors and other parties Explore cost savings opportunities to business practices and contractual agreements Conduct collaborative exercises with staff to identify potential internal business practice improvements and develop an action plan Complete the implementation of recommendations from the 2015 RSM audit Evaluate existing contract for bus operations and maintenance for potential cost savings

Organizational s Proactively promote and build support for PRTC s new positioning statement and role within the region Gain political support from business leaders who would be in favor of legislation and funding related to improved transportation Receive funding from the private sector for services catered to one or more specific businesses or entities Build strategic relationships with the business community to gain support for goals and objectives Engage the business community in transportation and land use planning discussions Develop materials to share with existing and potential business partners regarding the benefits of multimodal choices and work with major employers to share data and better understand how they can best be served Identify business leaders to serve as ambassadors to help educate and share information with their colleagues

Organizational s Secure funding for capital projects and/or pilots for implementing new services or technologies Engage in mutually beneficial partnerships with Prince William County and/or other jurisdictions and agencies to address regional transportation challenges Free up current sources of funding and use them to increase service levels in areas where demand warrants Seek out opportunities to leverage new funding sources independently and through partnerships with regional public and private entities Identify and prioritize potential funding partners and initiatives through existing regional forums Collaboratively develop goals, scope, schedule and budget for joint initiatives Coordinate with agency providing funding and prepare funding applications

Transit s Enable passengers on PRTC buses to be more productive while riding and Improve real time transit data for passengers Monitor and respond to demand for commuter service on I 95/395 and I 66 and right size service levels to make service more attractive and meet current and future demands Explore ways to make local service more productive, improve on time performance and better connect activity centers Implement service improvements to a level of quality that will attract choice riders Improve passenger amenities onboard buses and monitor passenger satisfaction with PRTC s real time transit information Work with VDOT to monitor occupancy of park and ride lots in real time and work with VDOT and local jurisdictions to explore expansion options at overcrowded lots Evaluate OmniRide service at the route level and identify service and new market opportunities and evaluate OmniLink service at the route level and identify service improvements to address performance in existing markets and expansion in new markets

Transit s Support the planning and integration of PRTC services into high capacity transit corridors Proactively seek and leverage transit and TDM capital and operating funding provided by the Commonwealth for these corridors Proactively advocate for funding of PRTC capital and operating needs in high capacity transit corridors Increase and maintain services in high capacity transit corridors by proactively seeking and leveraging capital and operating funding Coordinate with the Northern Virginia Transportation Commission (NVTC) and DRPT to assert PRTC into project selection process for the I 95/I 395 transit funding payment Request official acknowledgement of the intention for funding from the Transform I 66 transit funding payment to be distributed to PRTC Continue to play a major role in partnering on all major transportation projects relevant to PRTC services including rail extensions, Jefferson Davis Highway bus rapid transit, Potomac high speed ferry and other initiatives

Organizational s Increase private investment by using agency data to build a business case for partnerships between PRTC and major employers, universities and high density residential developments Leverage the availability of other data sources to help build the business case for transit in general as well as specific new services. Utilize data collection technology to build a business case for public private partnerships Seek out new data sources and research best practices for data use Identify a range of potential partnership opportunities by identifying high trip generators and reach out to identified potential partners to begin discussions of modifications to existing services or new services Establish official agreement and implement one or more public private partnerships for a pilot period, review the success of the pilot program and adjust partnership model as needed

Transit s Develop goals, objectives and service design standards to achieve PRTC s position statement Detail and prioritize service and capital improvements to increase efficiency and productivity and better align service with PRTC s markets Provide a constrained outlook for service changes and support for state grant funding requests Develop and apply standards and performance measures to analyze efficiencies and identify opportunities for growth through a detailed Transit Development Plan Prepare draft TDP, including performance measures and targets Adopt the major update of TDP and submit to DRPT in 2018

Transit s Build on recent Prince William County, Manassas and Manassas Park efforts to foster transit oriented growth Strengthen local policies to require major activity centers and transitsupportive land uses be connected by PRTC services Develop and implement planning procedures that follow and support these policies Implement policies requiring activity centers and transit supportive land uses to be connected by PRTC services and develop planning procedures that follow and support these policies. Create a task force consisting of local planning department and PRTC staff representatives to draft overarching policies and procedures that include PRTC staff in the review process Support local planning department staff in working with local jurisdiction leaders to incorporate the policies and procedures into local requirements, implement and actively manage resulting planning procedures and policies Develop internal planning procedures and policies that emphasize connecting activity centers

TDM s Improve individualized trip planning through OmniMatch s ridematching services Increase OmniRide usage Increase usage of the Omni SmartCommute program by employers in the Prince William area Reduce drive alone market by investing in additional staff resources to promote TDM strategies inside and outside of the PRTC service area Gain approval for and hire additional full time staff devoted to supporting OmniMatch and Omni SmartCommute, actively engage staff with professional development resources to accelerate their growth Develop and implement a system to measure and monitor effectiveness by employing a CRM solution to empirically measure outreach efforts and impacts Leverage additional resources made available through Transform 66 and the I95/395 Transit/TDM Plan

TDM s Increase usage of the Omni SmartCommute program by employers in the Prince William area Increase the number of employers that offer their employees a commuting benefit Leverage the trend of low unemployment across Virginia to position Omni SmartCommute program services as a critical employee recruitment and retention tool Strengthen relationships with Prince William County area businesses and private sector stakeholders Work with the Prince William County Chamber of Commerce and economic development groups to better position Omni SmartCommute program services as part of the area s overall economic development and employer recruitment efforts Focus relationship development efforts with employers HR and facility management staff to help address employee recruitment and retention challenges, staff parking limitations and expansion planning Develop and implement a system to measure and monitor effectiveness by employing a CRM solution to empirically measure employer outreach efforts and impacts

TDM s Increase the amount of commuter information available on PRTC s website Make it easier to access commuter information for all users Reduce confusion regarding the differences between PRTC brands Increase ease of access to and supply of commuter information Design and implement changes to the PRTC website to improve access to information for all populations and user types. Expand the amount and utility of information available through partnerships with other organizations, research alternative information delivery methods, and monitor communication trends for adaptation Examine the costs and benefits of rebranding PRTCs services into a more consistent look and feel

TDM s Promote vanpooling as part of PRTC s multimodal system of services, increase vanpooling in markets not well served by transit and build the vanpooling market on the I 66 corridor as part of Transform 66 Increase employer recognition of vanpooling as an effective recruitment and retention tool and effective parking mitigation tool Generate additional federal formula funding for PRTC by increasing the number of vanpools enrolled in the Vanpool Alliance program Expand efforts to promote and register vanpools Bolster efforts by Vanpool Alliance to promote vanpooling among Prince William County commuters by developing an outreach plan, coordinate with regional partners to promote vanpooling in the I 66 corridor Promote the purpose and importance of NTD reporting among vanpool operators Research, test and deploy automated data collection methods for vanpool data reporting

TDM s Improve the safety and convenience of park and ride lots in the Prince William area Reduce the drive alone rate of Prince William area residents Nurture the formation of new carpool and vanpool groups by helping to increase the number of park and ride facilities Proactively engage in the development and improvement of park and ride facilities Proactively engage in the development and design review of VDOT park and ride facilities, particularly along the I 66 and I 95 corridors Advocate for the importance of amenities at park and ride lots that increase user comfort and may attract more users, Share feedback from riders and other PRTC users with VDOT to identify and address safety concerns at park and ride lots Meet regularly with VDOT about expanding or adding park and ride facilities, engage with additional private land owners about use of space for park and ride facilities

TDM s Improve the efficiency and effectiveness of the TDM programs and services Maximize investment of public funds and achieve the greatest possible public benefit Provide the basis for inclusion of an operator s operating and capital programs in regional and state wide planning and programming documents Identify adaptations and resources that support the latest trends and technology in commuting through updating the Transportation Demand Management (TDM) plan Obtain Commonwealth Transportation Board approval in the FY18 Six Year Improvement for a DRPT grant to fund PRTC staff support to develop the TDP Prepare draft TDM plan, including performance measures and targets Adopt the major update of the TDM plan

Future Innovation s Provide subject matter expertise to project sponsors during the planning and design of new corridors that will help maximize the use of transit Promote transit oriented development in the Prince William area that is supportive of highcapacity transit investments Support local and regional efforts to explore new modes of High Capacity Transit Continue to actively participate in the planning for high capacity transit on Jefferson Davis Highway (Route 1) in Fairfax County to the north and highspeed ferry planning Continue to engage in regional and state planning efforts that seek to identify and develop high capacity transit corridors In collaboration with Prince William County prioritize elements of the transit vision to advance to feasibility studies, secure funding for at least three feasibility studies, complete at least three feasibility studies that identify next steps in advancing the initiatives

Future Innovation s Supplement OmniLink routes with additional service from TNCs or similar emerging service model Ultimately reduce operating and capital expenses for OmniLink Expand local transit options by leveraging partnerships with Transportation Network Companies (TNC) and other new or emerging service models, while maintaining equity of service Complete TNC healthcare access study (grant received from Potomac Health Foundation to assess feasibility of using TNC s to provide access to healthcare providers) Engage in proactive outreach to build partnerships and identify feasible opportunities that create mutual benefit Implement pilot program in one or two geographic areas during limited operating hours, monitor and track performance, scale successful operations to a larger geographic area and operating period

Future Innovation s Contribute to placemaking by providing more mobility choices in areas of high population and employment densities Expand PRTC s role beyond transit service and TDM strategies to deliver more of a multimodal transit system Collaborate with local jurisdictions on the investigation and implementation of new mobility solutions such as bikesharing and carsharing Partner with Prince William County to conduct a feasibility assessment to research best practices in implementing these types of systems in similar geographic and socioeconomic areas) Issue an RFI to identify institutions, employers, or private developers who might be interested in partnering in implementation Identify and prioritize locations for a pilot program within the PRTC service area, seek funding to implement a pilot program in at least one area

Future Innovation s Increase operational efficiency through adjusting service patterns to meet real time demand Optimize routing and bus vehicle size to meet real time demand Accommodate travel in unplanned circumstances such as a rail malfunction or an emergency evacuation Investigate new service models that allow for the development of easily scalable demandbased services Conduct a best practices assessment of dynamic demand based service models Conduct cost benefit analysis to analyze potential effectiveness and risks associated with multiple service models Based on cost benefit analysis and stakeholder input, identify potential pilot projects

Next Steps Seek endorsement of the Strategic s from the PRTC Board Complete the Transit Development Plan and Transportation Demand Management Plan Plan implementation Monitoring of Plan progress and evaluation of strategies Plan revision based on monitoring, evaluation and changed conditions over time