CANADIAN PAYMENTS INNOVATION FORUM 2017 Speed, Convenience, Security Thursday 16 th November 2017 16 th Floor, St Andrews Club and Conference Centre, 150 King St W, Toronto https://www.canadianpaymentsforum.com/ For more information, please contact Sarah Hollinshead, RFi Group on +1 416 640 7126 shollinshead@rfigroup.com MEDIA PARTNER SUPPORTING PARTNERS
About the forum RFi Group are proud to host the third annual Canadian Payments Innovation Forum, bringing together the best innovators and thought leaders, to discuss the most pertinent issues in the industry. With new, niche and nimble players making profound moves in the market, partnered with giant, global technology companies now challenging the traditional payment structure, it is fair to say the payments revolution is well and truly here. Key questions will be answered - are new payment methods cannibalizing cash to extinction? How are changing consumer and business priories in payments shifting the focus? How to remain relevant in the constantly evolving eco-system? And what are the tools to maintaining security as the Canadian payment system adapts? The day will bring together over 100 banking and payments executives to discuss the sector and all that s top of mind for those in consumer and business payments. Key themes include: + Establishing an agile approach to innovation + Contactless, mobile wallets and their future success + Understanding your merchant needs + Blockchain and its potential impacts on the payments sector + Creating the best payment experience, whilst maintaining the best security + What is the future for cash, cheques and ATMs? Who Should Attend? + CEOs, CIOs, CDOs, CISOs, COOs + Senior executives and directors of cards and payment processing + Senior executives and directors of digital and technology + Senior executives and directors of retail and SME banking About RFi Group & Our Events RFi Group is a global business intelligence and media provider focusing exclusively on financial services. We specialize in data and information gathering, customer based insight generation and business decision support for the world s leading financial service providers. With offices in Toronto, San Francisco, London, Hong Kong, Singapore and Sydney, RFi Group consistently provides clients with tailored advice and independent intelligence relevant to their specific market needs. With a core focus on delivering insightful, valuable and actionable research within the banking sector both locally and internationally, RFi Group s offering covers retail, SME, corporate, investment and private banking. RFi Group produces over 100 key events throughout the year with an aim to produce quality interactive forums with insightful and relevant debate. We utilize our market insight to produce highquality industry gatherings that provide attendees with both topical and thought provoking sessions. Our events are aimed at senior level industry leaders and we secure both national and internationally recognized speakers. Other annual Canadian events include the Global Digital Banking Conference Canada edition and the Canadian SME Banking Forum Speakers in italics are awaiting confirmation. This agenda may incur changes.
Agenda Thursday 16 th November 2017 REGISTRATION 08:30-9:00AM Arrival tea and coffee WELCOME & OVERVIEW 9:00AM Cyrielle Chiron, General Manager, North and Latin America, RFi Group SESSION ONE: MOVES TOWARDS A CASHLESS SOCIETY Chaired by: Cyrielle Chiron, General Manager, North and Latin America, RFi Group What is important in payments for 2018 9:00 9:20AM Key product trends for the next 12 months in payments Impacts on the Canadian eco-system Cutting edge technology to keep up with consumer demand Paul Parisi, President, Paypal Canada Setting the foundation for future innovation 9.20-9.35AM A technology overview what is means to consumers and businesses Entering a world of digital identity Blockchain and its true place in payments Debbie Gamble, VP Digital Products and Platforms, Interac The power of partnerships in payments 9.35-09:55AM Brian Lang, President, Mastercard Canada An International study are we heading towards a cashless world? 9.55-10.10AM Where does Canada stack up in terms of digital payments? What trends are shaping this move to cashless? What will the future of payments look like? Stacey Madge, President and Country Manager, Visa Canada
SESSION ONE CONT D: MOVES TOWARDS A CASHLESS SOCIETY PANEL: The cannibalization of cash new payment methods 10.10-10.50AM The POS experience, what do consumers want? New means for plastic - prepaid cards, virtual cards Mobile wallets when will we reach ubiquity status? Cathy Pin, Canadian Head Client Management Global Liquidity and Cash Management, HSBC Jim Brown, Canada Lead, SamsungPay Debbie Gamble, VP Digital Products and Platforms, Interac Peter Read, President, Peoples Card Services Curt Binns, Executive Director, ATMIA Canada TEA & COFFEE BREAK 10:50-11:10AM SESSION TWO: SUPPORTING AN EVOLVING ECO-SYSTEM Matching Canadian innovation with regulation a customer focus 11:10-11:20AM Kevin Thomas, Manager, Policy & Promotion Division, Financial Consumer Agency of Canada (FCAC) PANEL SESSION: An Open API World 11:20-12:00PM What does an open API world look like? Impacts on the consumer Impacts on security Issues with accountability and trust James Bradshaw, Banking Reporter, Globe & Mail Kevin Thomas, Manager, Policy & Promotion Division, FCAC Pat Chaukos, OSC Launchpad Brian Deck, CEO, Smooth Commerce An update on modernization 12.00-12.30PM Christine McAllister, Director, Modernization, Payments Canada LUNCH 12:30-1:30PM SESSION THREE: A CUSTOMER FOCUS Where is Canada in the global race? 1.30-2:00PM Charles Green, CEO, RFi Group
Simplifying the merchant experience 2.00-2.10PM Cathy Vigrass, Head of Canada, Square PANEL: How to serve today s merchant s needs 2:10-2:50PM Meeting merchant expectations in payment acceptance Omni-channel as a normality The importance of customer education for new payment methods Security vs customer experience perfecting the balance Cyrielle Chiron, General Manager, North and Latin America, RFi Group Cathy Vigrass, Head of Canada, Square D Arcy Delamere, President, TD Merchant Solutions Susan O Driscoll, SVP Segment Marketing, Bank of America Merchant Services TEA & COFFEE BREAK 2.50-3.20PM SESSION FOUR: PROTECTING THE PAYMENT Global remittance serving a better-connected world 3.20-3.40PM Innovation is P2P payments Global remittance excellence for the transient population Disintermediation of the big players Andrew Boyajian, Head of Banking, North America, Transferwise Blockchain have we found the right use case? 3:40-4:00PM Iliana Oris Valiente, Founder, ColliderX PANEL SESSION: Let s sort digital identity first 4:00 4.40PM CLOSING REMARKS 4.40-4.45PM Ellis Odynn, Chief AI Officer, Digital Finance Institute Franklin Garrigues, VP Digital Channel, TD Bank Katie Greenberg, Director, Digital Commerce, Scotiabank Sharissa Ellyn, Of Counsel, Norton Rose Fulbright Cyrielle Chiron, General Manager North and Latin America, RFi Group