National Programs Maximum Term 1 year, Full time Title: National Programs Team: Health Outcomes Position type: 1 year maximum term, full time Reports to: General, Health Outcomes Company: National Company Hours per week: 37.5hours Grade: 10 Location: Melbourne Effective date: November 2015 ORGANISATIONAL CONTEXT The National Division, led by its CEO Mary Barry has Corporate Services, Health Outcomes, Advocacy, and Brand & Revenue teams, all of which are supported by the functions of Media Team. The National Health Outcomes team supports the achievement of the goals and objectives of the national For All Hearts Strategy 2013-2017. This includes improving access to a healthier food supply, active living, early recognition and detection of heart attack, improved access, and better management of heart disease. There is also a strong focus on addressing health inequity amongst Aboriginal and Torres Strait Islander peoples, those who are culturally and linguistically diverse and those from low socio economic backgrounds across Australia. The position of National Programs sits within the Health Outcomes team (see organisation chart, attached). The role is a new role which has been established to consolidate the programs of walking, local government awards, National Aboriginal Health Unit and Equity. The position works closely with the National, Data & Evaluation, General Advocacy, National Media and a range of honorary committees that provide advice and direction to the work of the Heart Foundation. Some interstate travel is required. Position Purpose: To provide strategic direction and manage the delivery of health programs for the National company. Page 1 of 6
Key Accountabilities Accountabilities Major Activities Outcomes Provide strategic direction and advice for the National programs Work with the National, Health Policy to identify health policy and project work that may develop into program work To achieve the goals of the Heart Foundation strategy and the performance indicators of the annual business plan Work with the Data & Evaluation team to design program evaluation Provide advice to internal advisory committees on Heart Foundation activities and direction Work with honorary committees to develop annual priorities and scope of policy work Work with National Media and General, Advocacy to respond to media items, government questions and requests, and submissions Identify, pursue and maintain key partnerships to assist the delivery of research, evidence reviews and policies Support the General, Health Outcomes in managing the honorary committees Provide operational leadership to deliver the National programs Prepare annual project plan with project deliverables and timelines Facilitate a project management approach to delivery of policy work To achieve the goals of the Heart Foundation strategy and the performance indicators of the annual business plan To ensure efficient and effective use of resources Prepare annual budgets and monitor expenditure To meet contractual and sponsorship obligations Manage the delivery of the project plan within budget, time and scope Prepare agendas and papers for internal committees Page 2 of 6
Manage the programs team Build capability and capacity in people to deliver high quality program work, efficiently and effectively To ensure a high quality and high performing team Work with policy team to develop individual performance plans and provide feedback on meeting plan objectives Develop a culture of performance and accountability Ensure compliance with Heart Foundation policies and procedures CHALLENGES: Working across the National and Divisional (State) companies that make up the Heart Foundation to align national and state programs Managing organisational expectations and prioritising areas of program work that align with the organisation s purpose and strategic plan Securing external funding and managing relationships with funding bodies to support national programs such as Walking COMMUNICATIONS Internally: Health Outcomes Unit to integrate work between the teams particularly the development of policy into areas of program work and the regular evaluation of program performance National Brand and Communications to provide key messages that help promote Heart Foundation programs and feed into the development of marketing collateral for a range of audiences National Advocacy to provide policy platforms and briefings for meetings with relevant Federal ministers, government agencies and industry bodies and to understand the government health agenda and priorities National Media to provide key message that promote Heart Foundation programs and support media campaigns, releases and responses Cardiovascular Health Directors in the Divisions to promote national programs and align and leverage national and state activities Honoraries to engage their expertise in the design and delivery of Heart Foundation programs Externally: Key opinion leaders and health professional bodies to gain input into the design and ongoing development of Heart Foundation programs Consumers to determine their needs and ensure Heart Foundation programs meet them Page 3 of 6
DECISION MAKING: DECISION MAKING: Independently The position makes independent decisions on the day to day operations and management of the programs team With input The position consults with General Health Outcomes on strategic direction and priorities Recommends The position provides recommendations to the General Health Outcomes regarding agenda, papers and impacts of programs Guidance The position is guided in its decisions by the policies and procedures of the National Heart Foundation and the Heart Foundation values KNOWLEDGE, SKILLS & EXPERIENCE Knowledge Tertiary qualification, preferably in health, government policy or social sciences Sound knowledge of program evaluation Skills Strong project management skills High quality writing that is able to present information logically with an ability to synthesise complex information into easy to understand concepts Strong presentation skills Excellent attention to detail Demonstrated skills in building effective working relationships with a range of internal and external stakeholders Experience Substantial experience in managing national programs Substantial experience in leading a team at a senior level Direct Reports (position titles): Indirect Reports: Budget Management: National Community Engagement and Walking Program, National Aboriginal Health Unit Quality Lighthouse Policy Advisor Equity Communications Officer Program Officers Walking x3 National Coordinator, Local Government Awards Project Officer, Lighthouse x 2 Income: $0 Expenditure: $100,000 $120,000 Page 4 of 6
Essential Competencies: Conflict Management- Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focussed listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgement; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions Building Effective Teams - Definition - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team Managing and Measuring Work - Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress and results; designs feedback loops into work Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn t misrepresent him/herself for personal gain. Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Negotiating - Can negotiate skilfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. Organisational Agility - Knowledgeable about how organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organisations. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. Approval: Incumbent Name: Leonie Scott Name: Signed: Dated: Signed: Dated: Page 5 of 6
HEALTH OUTCOMES ORGANISATIONAL CHART Chief Executive Officer - National Chief Medical Advisor Executive Services General, Revenue & Brand General, Health Outcomes General, Advocacy General, Corporate Services Chief Research Advisor Administrative Services Research Program National Policy National Programs National, \Data & Evaluation Unit Business Operations, TICK National, Health Information Service National, Community Engagement & Walking Program, National Aboriginal Health Unit Program Officer, Heart Foundation Walking x 3 National Coordinator, LGA Qulality, Lighthouse Program Officer, Health Equity Project Officer, Lighthouse x 2 Communications Officer Page 6 of 6