Leveraging the Cash to Cash Cycle in Supply Chain Planning By Mark Chockalingam, Ph.D.

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Mark Chockalingam Ph.D Tel: 781-995-0685 Email: info@demandplanning.net www.demandplanning.net Leveraging the Cash to Cash Cycle in Supply Chain Planning By Mark Chockalingam, Ph.D. Fox River Chicago APICS October 2014 2012 Demand Planning LLC 1

Abstract The cash to cash cycle is a traditional supply chain evaluation of how quickly and efficiently the company is operating its supply chain - from putting cash into its operations, buying materials, converting them into a saleable good or service, making the sale and finally collecting the receivables. Companies that operate with a shorter C-to-C cycle should typically be more profitable and operationally efficient. Companies that have a longer C-to-C cycle typically are characterized by poor demand planning, inferior product and service offerings, and also suffer from last minute sales drives and incentives that result in a margin squeeze. This presentation will focus on new research that shows the impact of C-to-C cycle on business profitability. 2010 Demand Planning LLC 2

Module Outline The Cycle of Cash The Stockholder Value Model Research Scope Research findings (WIP) Specific Industry comparisons 3

The Cash to Cash Cycle 4

The Cycle of Cash CASH PROCUREMENT RECEIVABLES PAYABLES INVENTORY

Definition The Cash to Cash Cycle = Days of Inventory + Days of Receivables Days of Payables Generally the C-2-C is a positive number but there are exceptions such as Apple Inc. Negative number implies your suppliers are financing your Day-to-day operations Customers are perhaps paying in advance 2010 Demand Planning LLC 6

Balance Sheet Cash to Cash cycle 1) Inventory turnover ratio = 11,184/2,594 = 4.31 Income Statement 2) Days Sales Outstanding = ( 365*3,942/14,414) = 100 3) Inventory Days (Days on Hand) = (365/4.31) = 85 4) Days Payable Outstanding = (365*1,496/11,184) = 49 5) Cash to cash cycle = (Days Sales Outstanding + Days on Hand - Days Payable Outstanding ) = ( 100 + 85 49 ) = 136 7

Where is the beef? It is good to have a smaller C-2-C cycle. But why do we care? Does it improve the Gross Margins? How about Net Margins? Will it generate a better Return on Investment? Where do we see the benefit from shortening the C-2-C cycle? 2010 Demand Planning LLC 8

The Stock Holder Value Model INVESTORS OPERATIONS Share Price Earnings (Revenue minus Expenses) Return on Assets Assets Working Capital 9

Sample Balance Sheet Assets: In Million $ Current Assets: $8,707.00 Non-Current Assets: $14,279.00 Total Assets: $22,986.00 Liabilities: Current Liabilities: $3,139.00 LT Debt & Other LT Liab.: $5,747.00 Stockholder s Equity: $14,100.00 Total Liab. and Equity: $22,986.00

Sample Income Statement In Million $ Sales $14,414.00 Costs of Goods (Sales & Services) -$11,184.00 Gross Profit $3,230.00 Selling/General/Admin. Expenses, Total -$1,250.00 Other -$698.00 EBIT $1,282.00 Interest -$0.00 EBT $1,282.00 Income Taxes -$470.00 Net Income (EAT) $812.00 EBIT = Earnings before Interest and Taxes EAT = Earnings after Taxes

Profitability Measures Return on Assets (ROA): ROA : Net Income Total Assets $812.00 $22,986.00 3.53%

What drives Profitability Total firm profitability is influenced by Activity (Higher Sales/Jobs) Margins (Pricing and profits) Efficient Use of Capital and Efficient Use of operational Assets such as inventory (Resource Deployment) Operational Performance is divided into Gross Margin and Net Margin (How profitable we are) Inventory Turns and Asset Turns (How efficient we are) 13

Research Scope Using data from approximately 800 companies over the last seven years, we studied the C-2-C cycle and its impact on profitability measures Excluded the Service and Retail industries Excluded Energy and Utility companies Sorted by Sales and included only companies that had sales of more than $1B 2010 Demand Planning LLC 14

Summary Findings The C-2-C cycle did NOT seem to have a material effect on Gross Margins. Contrary to intuition, the C-2-C cycle did not seem to affect the Net Margins in a statistically significant way. However, companies with a longer cash to cash cycle seemed to suffer the largest margin erosion These companies lost most of their Gross Margin because of lack of operational efficiency Interest Costs Obsolescence Other Administrative and Handling Costs In general, Companies with larger C-2-C cycles exhibited the most margin erosion measured as the difference between Gross Margin Net Margin or Gross Profit EBT In summary, when a company reduces the C-2-C cycle significantly, they are able to add more of their Gross Margins to their bottom-line. However, this result is weak if the C-2- C reduction comes mainly due to Accounts Payable. 2010 Demand Planning LLC 15

Industry Analysis for 2013 Baker Hughes Halliburton Company SLB Oilwell Varco Weatherford Inc. In Millions of USD (except for per share items) As of 2013-12-31 As of 2013-12-31 As of 2013-12-31 As of 2013-12-31 As of 2013-12-31 Cost of Revenue, Total $18,553 $24,931 $35,331 $17,380 $12,302 Total Inventory $3,884 $3,305 $4,603 $5,603 $3,371 Inventory Turnover Ratio 4.78 7.54 7.68 3.10 3.65 Inventory Days (Days on hand) 75 48 47 116 99 Account Receivables $5,138 $6,181 $11,497 $4,896 $3,594 Net Income after taxes $1,096 $2,125 $6,732 $2,327 ($345) Total Revenue $22,364 $29,402 $46,459 $22,869 $15,263 Days Sales Outstanding 83 76 89 77 85 Accounts Payable $2,574 $2,365 $8,821 $1,275 $2,091 Days Payable Outstanding 50 34 90 26 61 Cash to Cash Cycle in Days 108 89 46 167 122 Gross Margin 17.04% 15.21% 23.95% 24.00% 19.40% Net Margin 4.90% 7.23% 14.49% 10.18% -2.26% Gross Margin - Net Margin 12.14% 7.98% 9.46% 13.83% 21.66%

Industry Analysis for average of last four years Baker Hughes Halliburton Company SLB Oilwell Varco Weatherford Inc. In Millions of USD (except for per share items) Avg of 2010-13 Avg of 2010-13 Avg of 2010-13 Avg of 2010-13 Avg of 2010-13 Cost of Revenue, Total $15,589 $20,887 $29,529 $12,642 $10,356 Total Inventory $3,370 $2,750 $4,473 $4,728 $3,199 Inventory Turnover Ratio 4.63 7.59 6.60 2.67 3.24 Inventory Days (Days on hand) 78 47 55 135 111 Account Receivables $4,693 $5,244 $10,157 $3,733 $3,335 Net Income after taxes $1,240 $2,359 $5,372 $2,120 ($288) Total Revenue $19,493 $25,177 $38,307 $17,431 $13,422 Days Sales Outstanding 87 75 95 77 89 Accounts Payable $1,904 $1,843 $4,602 $1,001 $1,776 Days Payable Outstanding 44 32 56 29 62 Cash to Cash Cycle in Days 121 91 94 183 139 Gross Margin 20.31% 17.25% 23.02% 28.21% 23.18% Net Margin 6.36% 9.53% 14.09% 12.48% -2.01% Gross Margin - Net Margin 13.95% 7.72% 8.93% 15.73% 25.19%

Industry Analysis for 2013 Dell HP Apple IBM In Millions of USD (except for per share items) 2013 2013 2013 2013 Cost of Revenue, Total $44,754 $86,380 $106,606 $51,246 Total Inventory $1,382 $6,046 $1,764 $2,310 Inventory Turnover Ratio 32.38 14.29 60.43 22.18 Inventory Days (Days on hand) 11 25 6 16 Account Receivables $6,629 $24,024 $20,641 $31,836 Net Income after taxes $2,372 $5,113 $37,037 $16,483 Total Revenue $56,940 $112,298 $170,910 $99,751 Days Sales Outstanding 42 77 43 115 Accounts Payable $11,579 $14,019 $22,367 $7,461 Days Payable Outstanding 93 58 76 52 Cash to Cash Cycle in Days -40 44-26 79 Gross Margin 21.52% 23.08% 38% 49% Net Margin 4.17% 4.55% 27% 16.52% Gross Margin - Net Margin 17.35% 18.53% 10.96% 32.10%

Cash to cash cycle over four years

C2C Vs. Margin Compression Alcoholic Beverages 7 (Consumer Non-Cyclical) Alcoholic Beverage companies in the sample 2010 Demand Planning LLC 20

Days of Inventory Vs. Margin Compression 7 (Consumer Non-Cyclical) Alcoholic Beverage companies in the sample 2010 Demand Planning LLC 21

C2C Vs. Margin Compression Major Drugs 7 Healthcare (Major Drugs) companies in the sample 2010 Demand Planning LLC 22

Days of Inventory Vs. Margin Compression 7 Healthcare (Major Drugs) companies in the sample 2010 Demand Planning LLC 23

ABOUT US Who is the author? What is Demand Planning LLC? Who are Demand Planning LLC clients? How can you contact the author of this paper? 2010 Demand Planning LLC 24

About The Author Dr. Mark Chockalingam is Founder and President, Demand Planning LLC, a Business Process and Strategy Consultancy firm. He has conducted numerous training and strategy facilitation workshops in the US and abroad, and has worked with a variety of clients from Fortune 500 companies such as Wyeth, Miller SAB, FMC, Teva to small and medium size companies such as Au Bon pain, Multy Industries, Ticona- a division of Celanese AG. Prior to establishing his consulting practice, Mark has held important supply chain positions with several manufacturing companies. He was Director of Market Analysis and Demand Planning for the Gillette Company (now part of P&G), and prior to that he led the Sun care, Foot care and OTC forecasting processes for Schering-Plough Consumer HealthCare. Mark has a Ph. D. in Finance from Arizona State University, an MBA from the University of Toledo and is a member of the Institute of Chartered Accountants of India. 2010 Demand Planning LLC 25

About Demand Planning LLC Demand Planning LLC is a consulting boutique comprised of seasoned experts with real-world supply chain experience and subject-matter expertise in demand forecasting, S&OP, Customer planning, and supply chain strategy. We provide process and strategy consulting services to customers across a variety of industries - pharmaceuticals, CPG, High-Tech, Foods and Beverage, Quick Service Restaurants and Utilities. Through our knowledge portal DemandPlanning.Net, we offer a full menu of training programs through in-person and online courses in Demand Forecast Modeling, S&OP, Industry Forecasting, collaborative Forecasting using POS data. DemandPlanning.Net also offers a variety of informational articles and downloadable calculation templates, and a unique Demand Planning discussion forum. Demand Planning LLC has worked with NStar Abbott Labs Wyeth Au Bon Pain Teva Celanese Hill s Pet Nutrition Campbell s Soups Miller Brewing co. Texas Instruments Hewlett Packard World Kitchen Lifetime Products FMC Lithium McCain Foods Lnoppen, Shanghai North American Breweries Pacific Cycles Smead White Wave foods Ross Products Fox entertainment Limited Brands Nomacorc F. Schumaker 2010 Demand Planning LLC 26

Contact Us Mark Chockalingam, Ph.D. Demand Planning, LLC 26 Henshaw Street, Woburn, MA 01801 Email: markc@demandplanning.net Web: www.demandplanning.net Phone: (781)995-0685 2010 Demand Planning LLC 27