Resource Guide Source Capture Solutions A Resource Guide to Web-Based Deposit Capture Solutions from Fiserv October 2013, Version 1.0
Contents 3 ATM Source Capture 3 Branch Source Capture 4 Central Source Capture 4 Merchant Source Capture 5 Mobile Source Capture 6 Remittance Coupon Source Capture Remote deposit capture is helping financial institutions reduce costs, streamline operations, mitigate fraud and escape geographic limitations through check imaging technology. Remote deposits enable customers to eliminate branch runs, improve cash flow and simplify their banking relationships. Source Capture Solutions from Fiserv offer maximum flexibility and proven performance for a successful remote deposit strategy. 6 Teller Source Capture
Resource Guide A Powerful Suite of Source Capture Solutions As remote deposit capture technologies evolve, so do the expectations of your business and retail customers. They want consistent image quality, duplicate detection, fraud protection, deposit review and reporting economically and across all touch points. Source Capture Solutions is an industry leading, webbased suite of products for remote deposit capture from any point of check presentment: consumer, small business, merchant, corporate, branch, teller and ATM. Wherever you gather deposits, these solutions ensure that you benefit from the highest performance at the lowest operational cost. ATM Source Capture TM ATM Source Capture from Fiserv enables consumers to make convenient, envelope-free deposits at your image-enabled ATMs. The application receives check images and related transaction data from image-enabled ATMs and transfers them to your central processing site or a Fiserv data center for immediate processing. As a result, deposit processing is accelerated and back-office costs are reduced. Image-based deposits also minimize deposit errors, eliminate empty envelope fraud and greatly reduce exceptions and adjustments. ATM service costs drop significantly, since trips to pick up checks and replenish supplies are reduced. Centralized software management and control Reduced courier, paper and deposit handling costs No more empty envelope fraud Reduced operating costs and improved productivity Faster decisions on fraud, deposit reversals and detection of bad/false items Streamlined ATM processing with uniform business rules from disparate ATMs Increased ATM utilization and return on investment Detection of checks that have been previously deposited via another Source Capture Solutions deposit channel Benefits to Consumers Check deposits are simple, fast and convenient Real-time proof of deposit Improved funds availability Increased confidence in ATM deposits Branch Source Capture TM Branch Source Capture from Fiserv provides webbased tools to capture high volumes of check images in the back office of your branches. Imagine image capture being as simple as an operator scanning checks or sophisticated enough to facilitate capture, item correction, batch and deposit balancing and image quality control. These functions can be performed inhouse or outsourced through Fiserv. No matter how you want to deploy capture technologies today, we offer the flexibility to support the workflow processes to meet your current needs and the scalability to grow with your remote deposit capture strategy. With Branch Source Capture, you will streamline check processing, minimize operating costs and reduce expensive courier costs. 3
Reduced check transportation costs Faster funds availability Accelerated processing More flexible transit deadlines Expedited exchange and posting No more microfilm Integration to image exchange options like the Fiserv Clearing Network Central Source Capture TM Central Source Capture from Fiserv is a web-based, multi-channel check processing solution that streamlines your check processing platform and significantly reduces operational costs. Scalable for all processing volumes, it captures check images and data and routes each item for posting or distribution based on rules established by your institution. Using Central Source Capture, your financial institution can migrate to a more cost effective, common architecture solution that meets the requirements of all check presentment channels. Central Source Capture automates all aspects of the item processing operations including capture, data perfection, electronic cash lettering, clearing, settlement and outputs to posting and image archive. This reduces your need for specialized resources to manage the movement of paper checks. In addition, the solution seamlessly integrates with your bank s core account processing systems and remote capture applications to provide an end-to-end image exchange workflow. Reduced item processing costs Migration path from costly, outdated legacy systems to nimble, web-based solution A common architecture for all check capture and processing operations Tight integration with your core processing system Reduced or eliminated technical support resources Extended deposit windows Improved cash position Merchant Source Capture TM Merchant Source Capture from Fiserv is designed to meet the demand for customer convenience increasing deposits, improving float management and reducing the cost of processing checks. Requiring only an Internet connection and a Fiserv-certified check scanner, Merchant Source Capture maximizes efficiency and business profitability. Captured check images and data are transmitted in real time to your financial institution or a Fiserv center expediting deposit processing. Merchant Source Capture also centralizes operational management of your source capture environment, offers internal review of deposits received and provides powerful, enterprisewide management controls. Benefits to Your Financial Institution Thin-client solution is easily implemented at the corporate client s office Added convenience and time savings Reduced costs by eliminating trips to a branch location Improved funds availability through timely deposits Complete, online summaries about past deposits with access to check images A single technology platform for Source Capture Solutions An environmentally responsible option to reduce paper, fuel and carbon emissions 4
Retail Deposits Mobile Merchant Commercial Deposits ATM Remittance Coupon Deposit Review Source Capture Solutions Teller Inclearings Branch Deposits Branch Deposit Returns Back Office Regional Source Capture Solutions from Fiserv deliver the precise image, data capture and security requirements for each capture site whether deposits are taken at the branch front counter or ATM, or received from a customer s business, home or smart phone. Benefits to Your Customers Added convenience and time savings Reduced costs by eliminating trips to a branch location Improved funds availability through timely deposits Complete, online summaries about past deposits with access to check images for reference A green option for consumers, saving time and reducing fuel and carbon emissions Mobile Source Capture TM Mobile Source Capture from Fiserv enables smart phones to become deposit taking devices. Through a downloadable application, the solution uses the phone s camera to take a picture of the front and back of each check and submit the images electronically to the financial institution for processing, clearing, settlement and posting. Your customers or members no longer have to be at a branch, ATM, office or even their homes to safely and securely deposit checks. Checks can be deposited individually, as they are received, reducing the potential for checks to be lost or stolen. The software includes proven risk avoidance features such as duplicate detection and codeline validation to prevent fraud, while image quality assurance features ensure that check images are acceptable. Ability to capture check deposits anywhere, anytime Solution to attract new accounts and retain existing accounts Increased deposit activity Expanded deposit windows Accelerated detection of fraud and invalid items Extended geographic coverage without additional locations Earlier deposit, posting, credit and availability Added value for an existing mobile banking offering A potential new revenue source 5
Benefits to Your Customers or Members Convenient, anytime check deposits Reduced costs, by eliminating trips to a branch location Improved funds availability through timely deposits Accelerated detection of fraudulent checks A green solution that saves time and reduces fuel and carbon emissions Remittance Coupon Source Capture TM Remittance Coupon Source Capture from Fiserv enables your business customers to capture checks associated with coupon payments and deposit the funds quickly and easily from their locations, automating coupon processing and expediting deposits. At the same time, the solution updates the customer s accounts receivable file to eliminate redundant data entry. This web-based, core-agnostic solution enables your financial institution to truncate coupon payments at the capture site, extend the deposit window, and clear, settle and post deposits to all core systems seamlessly using a common platform. Remittance Coupon Source Capture can also be used to process coupon payments in your back office, or to offer convenience payments for local utilities or other businesses in your branch locations. An attractive new offering for small business customers A cost-effective system for automating back-room processing of stranded payments Convenience deposits can be offered in your branches for utilities and other favored businesses Provides comprehensive risk mitigation capabilities when used in conjunction with other Source Capture Solutions Operates on the same web-based platform as all Source Capture Solutions Benefits to Your Business Customers Simple setup and installation A cost-effective alternative to manual remittance processing Greater convenience and time savings for employees Cost savings through automation and fewer trips to the bank Improved cash flow Risk mitigation tools to reduce fraud Teller Source Capture Teller Source Capture from Fiserv automatically captures, validates, endorses, balances and manages check deposits when they arrive at the teller window, shortening the duration of the transaction. Manual proofing and encoding are eliminated, and exceptions are minimized, reducing time and costs for research and adjustments. In addition, each transaction is memo posted in the system, speeding the availability of funds to your customers, who have a real-time deposit receipt in hand before they leave. The solution reduces repetitive manual tasks, such as teller line keystrokes and daily balancing chores, freeing tellers to focus on their customers, not just their transactions. And with Teller Source Capture, your financial institution can extend daily deposit deadlines, giving your customers more time to make deposits and receive same-day credit to their accounts. Reduced manual data entry each check is captured, validated and endorsed automatically Improved customer service tellers provide faster service to customers, who leave your financial institution with a real-time deposit receipt Reduced costs virtual tickets lower research and analysis costs as well as courier fees End-to-end processing operations are improved with a complete Fiserv solution that includes straight through processing, from teller capture to check clearing with the Fiserv Clearing Network 6
About Fiserv Fiserv is driving innovation in Payments, Processing Services, Risk & Compliance, Customer & Channel Management and Insights & Optimization, and leading the transformation of financial services technology to help our clients change the way financial services are delivered. Visit www.fiserv.com for a look at what s next, right now.
Connect With Us For more information about Source Capture Solutions, please contact us at 800-872-7882, email getsolutions@fiserv.com, or visit sco.fiserv.com. Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 800-872-7882 262-879-5322 getsolutions@fiserv.com www.fiserv.com Copyright 2013 Fiserv, Inc. or its affiliates. Fiserv is a registered trademark. Other products referenced in this material may be trademarks or registered trademarks of their respective companies. 619-13-17581-GUI 010/13