Fullwood Merlin the automated milking system for today s farmer. The Fullwood Merlin. total control for maximum profit. The Fullwood Merlin

The Fullwood Merlin total control for maximum profit Inverter control of vacuum pumping and compressed air. Minimise electricity consumption. Ice bank cooling and tube coolers best milk quality, lowest cooling costs. Buﬀer tanks maximise available milking time in Merlin. Crystal so ware think you know some of your cows Crystal knows them all. The Fullwood Merlin By Appointment To Her Majesty The Queen Dairy Equipment Manufacturers Fullwood Limited Ellesmere Heat recovery system minimise water heating costs. Total feeding system control. Linked with out of parlour feeders. Up to four feed types. Highest capacity AMS on the market Grazing gate controlled by Merlin to maximise proﬁt from grass. Crysta Act+ pedometer total management of breeding and heat detection. 4QC and Crysta Lab total management of rumen and udder health. Fullwood Merlin the automated milking system for today s farmer. Best for you and your dairy farm This complete solution gives total control over four of the main input costs on any dairy farm energy, feed, health and breeding. Controlling costs and increasing yields through focus on animal health will result in maximum profit for any Fullwood Merlin farmer. Fullwood Limited Grange Road Ellesmere Shropshire SY12 9DF T. +44 (0)1691 627391 F. +44 (0)1691 627361 sales@fullwood.com www.fullwood.com Fullwood and the farmer

Contents 03 / Introduction from David O Hare 04 / An automated milking system or automation in a conventional system? 06 / The Merlin Robot comes with advanced features and an impressive pedigree 10 / Willem Van der Horst an overall 23% increase in yield 12 / A more intelligent way to run a modern, progressive dairy farm 16 / Rod MacBean 35 years + and still a Fullwood farmer 18 / Crysta Lab real-time milk component analyser 19 / A cooling system designed to meet the demands of robotic milking 20 / Herman D Hauwe 15,000 litres in a 300 day cycle 22 / In their own words what some Fullwood farmers have to say about Merlin 23 / Our dealers are as reliable and user friendly as the Merlin robot itself 23 / Servicing Scheme / Technical specifications 24 / The Fullwood Merlin total control for maximum profit /Cover image The Van der Horst family were the first to install a Merlin robot in the Netherlands in 1997

At Fullwood we have an impressive history of helping the dairy farmer benefit from advanced milking methods. From the company s earliest days we have had a philosophy of developing market sector innovation bringing world leading technological advancements to the dairy industry. /David O Hare Chief Executive Since that time we have been continually improving and developing our products, to make sure that we are at the forefront of modern milking technology. The result of continual innovation and improvement can be seen in our new Fullwood Merlin robot. We have developed the latest generation of the Merlin automated milking system, by listening to feedback from our customers and dealers. By responding to their comments and observations, we have produced a flagship model that offers a range of important new benefits for both the farmer and the dairy herd. Fullwood and the farmer Introduction from David O Hare Page 03

An automated milking system or automation in a conventional milking system? the best advice is to take a long hard look at all possibilities and decide whether the introduction and operation of robots is right for your business, your lifestyle and your future.

? There comes a time for many of today s modern dairy farms when the issue of automated milking comes up for consideration. The reasons are many and varied, for example the necessity to cope with a growing herd, the opportunity to reduce labour costs, the desire to improve the welfare and management of the cows, the need to reduce time spent in the milking parlour or the continual drive to produce consistently high quality milk. Whatever the reasons for considering robotic milking, the best advice is to take a long hard look at the numbers and decide whether the introduction and operation of robots is viable. However, it is equally important to understand all of the very real benefits that will come from an automated milking system. In many cases there is a significant increase in yield, although the nature of the increase obviously varies from farm to farm. There is also the opportunity, thanks to the latest technology, to precisely identify any cow in need of special a ention, enabling the early detection of problem conditions such as mastitis. The ability to achieve higher feed efficiency contributes to overall cost control by reducing feed costs. And the cow s ability to be in control of her visits to the robot reduces the levels of stress leading to healthier and more productive animals. and sensor technology in conventional milking parlours. However, time not spent milking but managing cows is where robotic milking wins. For today s farmer the dramatic reduction in milking time is one of the biggest advantages of installing robots, as it creates more of the most precious commodity of all, namely time. Itis important to understandallof thevery real benefitsthat comefrom anautomated milking system; in many cases there is a significant increase in yield. The extra time can be used in so many ways, whether that is to a end to day-to-day tasks on the farm, improve the general management of the farm, make plans for the future, or to have a be er work-life balance and to spend more quality time with the family. The transition from conventional milking to robotic milking can be quite a challenge, but the rewards are always worth it. Whether you farm 30 or 10,000 cows, Fullwood have an automated solution for your needs. Just remember, many of the advantages of robotic milking systems can be achieved using automation Fullwood and the farmer Making the right choice Page 05

The Merlin robot comes with advanced features and an impressive pedigree The decision to install an automated milking system isn t one you ll take lightly. And as we offer a complete range of systems from rotary, herringbone and parallel milking parlours through to the most advanced robots, we will always provide the best possible advice to meet your personal requirements. To help you evaluate the benefits of installing robotic milking we will assess every aspect of your operation and your plans for the future, working with you to reach the best conclusion for your farm.

Stress The Fullwood Merlin gives you: The fastest a achment speed of any AMS on the market The most advanced sensor technology of any AMS Crystal Herd Management System the power to manage Premium quality full stainless steel and built to last Future-proof technology security of investment with low running costs Productivity An impressive history and heritage At Fullwood we were in at the beginning of robotic milking with the first generation Merlin robot introduced in 1996. Since then we have improved and upgraded Merlin in line with feedback from our customers and dealers and by incorporating advances in technology. Over the years we have developed 6 generations of Merlin, and as testament to our future-proof commitment, all six of these generations will work happily together on one farm and on one computer. We currently have Merlin installed on many farms throughout Europe, their performance and reliability leading to farmers adding a second, third and as many as 14 Merlin robots. Merlin works around the clock, so you don t have to. The most important benefit that the Merlin robot offers is that it enables the cows to choose to be milked twenty four hours a day, without you or your team being involved in the milking process. This means you re not tied to set milking times regardless of other pressing duties on the farm, family responsibilities and your social commitments. Put simply, a Merlin robot gives you back your life. Advantages for you and your cows The advantages for the farmer of robotic milking don t stop at being released from a rigid and timeconsuming milking regime. There is also the ability to identify any cow in need of a ention, control overheads by reducing feed costs and keep labour costs down. The cows also benefit in a number of ways; they have the freedom to choose when to be milked, there s no more standing for long periods in collecting yards and bully cows no longer intimidate the quieter animals. The increased frequency, typically 2.7 times a day, can result in improved udder health and increased comfort for the cow. Perfect feed management and individually tailored diets, with a choice of up to 4 feed types further enhance health and productivity. All of which reduces the cows stress levels leading to a healthier and more productive dairy herd. Fullwood and the farmer Setting out the Benefits Page 07

Cow movement in and out of Fullwood Merlin robot. Planning Comprehensive planning process Fullwood s designers use the latest technology to plan every Merlin installation. Free traffic is Fullwood s system of choice, in conjunction with out of parlour feeders. Management of availability of feed is key to maximising the productivity of Merlin. The combination of free-flow cow traffic, easy entry and exit without the use of force reduces stress on the cow. Experience has shown that left to suit themselves, cows will enter the unit to be milked almost any time of the day or night. Merlin encourages the cow to enter by an enticement of feed. Free traffic is Fullwood s system of choice, in conjunction with out of parlour feeders, management of availability of feed is key to maximising the productivity of Merlin. However, if your choice is to have a forced traffic system, Merlin can manage multiple selection gates and multiple route selections all at the click of a mouse. Installation Total reliability Every Merlin is constructed of heavy duty, high quality stainless steel. You can expect total reliability; repetition and 24 hour working are not a problem for Merlin. Identification Reliable identification & heat detection The identification system operated by Merlin allows the use of ear tags, neck transponders or pedometers as used in Fullwood parlours throughout the world (more information on pages 12/13). During Milking Advanced sensor technology When the cow enters the system for the first time her teats are scanned and their positions stored as 3D co-ordinates. The laser updates co-ordinates every milking to take account of physiological changes e.g. differences in the amount of milk in the udder. Milk tubes retract within the robotic arm keeping length to a minimum, dramatically reducing the chance of entanglement damage caused from the cow standing on tubes. This in turn reduces risk of call outs. The static laser has no moving external parts and no service requirement. When a cow is identified Merlin decides if she is eligible to be milked or not. The general rule applied is that the cow should have produced 7 litres

1. Crysta Act+ pedometer 2. Stainless steel feed dispenser 3. Robust Merlin gate 4. Merlin laser 1 3 4 2 (default setting) of milk before she is milked, this amount is adjustable and is based on her current performance. If a cow returns too soon to the unit she will be rejected and let out. Fast attachment The new arm creates less wear on the main pivot points, and also features improved take-off cylinders and new vacuum shut-off valves for faster, yet gentle, teat cup attachment and removal.the re-designed arm also provides improved ergonomics, giving a greater range of reach for improved teat cup alignment, especially for cows with smaller and irregularly shaped udders. High capacity Merlin s capacity is recognised as being the best in the industry. However, capacity varies depending on the farm regime. Influencing factors are: herd size / production per cow / milking speed per cow / layout design and cow traffic / grazing and feed regimes / cleaning time of bulk tank and Merlin / calving profile of herd / nutrition. Daily production per Merlin in excess of 2500 litres per day is not unusual, however 2000-2200 litres per day is more common. Improved take-off cylinders and new vacuum shut-off valves for faster, yet gentle, teat cup a achment and removal. The new design also provides better protection to the robot s internal components for greater reliability and longevity. Total feeding regime When the cow has been identified and is due to be milked feed is dispensed. Merlin incorporates two feed dispensers as standard with the option of a third feed and potential for a liquid or mineral feed dispenser. Post Milking High speed cleaning programme The teat cleaning rollers are sanitised with water and disinfectant after every cow. The teat cups are also sanitised inside and out after every milking. A boiling water main clean takes place every 8 hours selecting a dosage of either acid or alkaline. Fullwood are recognised as having the fastest cleaning programme on the market with total cleaning times as low as 8 minutes. Fullwood and the farmer Setting out the Benefits Page 09

The Van der Horsts have three cows, within their herd, each of which has passed the magical 100,000 litre mark. +23%

/Willem Van der Horst Cothen, Netherlands The family is one of 140 farms that own the Delta Milk Cooperative, founded in January 2011. We installed the first of our Merlin robots fifteen years ago, and they ve yielded impressive results eversince. Willem and Co stand proudly in front of their purpose-built dairy operation. There are few farmers who can genuinely claim to have been pioneers in the field of robotic milking, but that accolade certainly goes to the Van der Horst family. It was in 1997 that they had the courage of their convictions to install the first Merlin robot in the Netherlands. It s certainly not a year they will forget as it was also the 25th wedding anniversary of Co Van der Horst and his wife Corry. Clearly convinced that they had taken the right decision, the family installed a second Merlin the following year. A er a decade of dedicated and profitable service, the original Merlins were replaced by two later models, a testimony to the performance of their robotic milking operation. The results speak for themselves. They have achieved a 23% increase in yield, when compared to their earlier parlour and they are producing 1.3m litres of milk a year from their dairy farm. And as if that isn t impressive enough, the Van der Horsts have three cows each of which has passed the magical 100,000 litres mark. As Willem put it, I was hardly out of school when we installed our first Merlin robot and the benefits have been adding up ever since. Fullwood and the farmer Willem Van der Horst Page 11

A more intelligent way to run a modern, progressive dairy farm If an automatic milking system makes sense for your dairy farm, it can have a noticeably positive effect on your working and family life. It will enable you to use your time more wisely thanks to the built-in intelligence provided by the computer so ware technology. In the case of the Merlin robot we have developed our own bespoke herd management so ware called Crystal. The so ware makes it possible for a comprehensive range of tasks to be carried out automatically. These cover milking, feeding, weighing, separation, health and fertility issues. The added bonus of being able to collect data on all of these areas is that it can be imported and exported into other management programmes and related organisations, for example milk recording and ca le movement agencies. It also provides you with a single source for efficient record keeping as well as a 24/7 online helpline to provide assistance.

REPORTING OBSERVATION Why choose Crystal? It will save you time. Accurate analysis of every cow in your herd will prompt the appropriate automatic actions. It will help increase yield. Ensuring each cow has a tailored feed regime will maximise yield across the herd. It will maximise profit on your farm. The combination of precision feeding to increase yield and reduce waste, automatic herd management controls and early alerts of any health issues to allow quick intervention, reduced vets bills and maintained milk levels will shrink costs, grow revenues and ultimately maximise your profit. AUTO-CONTROL ANALYSIS Crystal Precision Herd Management Crystal is the practical and easy-to-use herd management so ware that fully automates the four key steps of successful dairy management: 1. Observation of the herd to monitor both milk yield and quality and animal health. 2. Analysis of yield, activity, blood, conductivity, weight, temperature and feed intake. 3. Automatic Control based on the analysis, the animals can be automatically controlled accordingly. For example changes to feed regime or separated for a ention. 4. Reporting provides the farmer and other interested parties with detailed reports on the herd as a whole and individual animals. 1. Observation Pedometers. The Fullwood Crysta Act+ pedometer is a proven tool for accurately measuring the activity of each individual animal. Research has shown that cows in oestrus can be up to seven times more active than normal. The Crystal so ware monitors activity and accurately determines the breeding status of each cow. This management tool enables the farmer to make informed decisions concerning all aspects of health and fertility within the herd. Further functionality of the pedometer allows the measurement of lying time and the number of lying bouts. The ability to measure restlessness or long periods standing can help detect cows in need of a ention. Neck transponders or ear tags are also available. Once the cow has entered the Merlin robot and has been identified, the system can detect whether she is ready to be milked or not and will automatically commence milking or open the gate to release her. If she is to be milked, it is during this phase that further observation can take place through the links between the sensors in the milk meters and the Crystal so ware. 4QC - quarter conductivity sensing. Changes in the electrical conductivity properties of milk can provide a valuable early warning of the likelihood of intra-mammary infection (mastitis), particularly when combined with reductions in milk yield. Merlin measures the conductivity of milk throughout the milking from each individual teat, to pinpoint problem quarters. Independent tests have shown that 4QC can reliably detect milk from quarters infected with major pathogens and/or visible signs of mastitis to a level comparable with or be er than human milkers. Sensing milk flow per quarter. Sensors monitor each individual quarter s milk flow and initiate removal of each teat cup when the quarter has finished milking. Thisavoidsunnecessaryover-milking.A erthelast teat cup has been removed each teat is sprayed individually with disinfectant according to the cow s coordinates. This ensures a more effective coverage. The robotic arm then retracts and the cow is now ready to leave the robot. Fullwood and the farmer Crystal Herd Management Page 13

Integrated Herd Management for maximum profit Fig. A 2. Analysis Crystal analyses and combines all the sensor information with parameters set in the system by the end user. By making detailed comparisons between actual performance and health in relation to the previous ten day average, the system can take automatic actions to adapt the feed regime in Merlin or at the out of parlour feed station, segregate the cow for attention or reject milk based on likelihood of mastitis. Animal observation and analysis is the first step but using this information to take critical action is the important second step in herd management. Events such as oestrus, identified through analysis of the data from the Crysta Act+ Pedometer, can be very simply added to the cow s unique record in just a couple of mouse clicks (Fig. A). This quick and easy method can also be used to update the record of a whole group or to separate individual cows or groups for attention. 3. Automatic Control Crystal can fully automate processes in response to a combination of events. Depending on parameters and conditions set by the farmer, the system carries out the appropriate actions fully automatically. Smart Selection Gates for Cow Segregation. Fullwood segregation systems enable individual cows to be separated from the herd or the whole herd to be divided into different groups. These instructions can be made by Merlin or the user. The user has the scope to make segregation instructions on a one-time or periodic basis many days in advance of their implementation. Segregation determined by Merlin is used for: Separating cows into groups for feeding or grazing Selecting cows for attention Ensuring cows not milked return to Merlin Feeding. The system also allows the integration of feeding in Merlin and/or an outside feed station. It offers the user the option of restricting access to the outside feed station in favour of a visit to the milking station to receive its programmed feed. This function contributes to labour efficiency, a costly resource on the modern dairy farm. Milk Separation. Using information from the 4QC (and/or Crysta Lab), Crystal enables Merlin to automatically reject milk from animals likely to be mastitic and/or which is abnormal in appearance. The farmer can activate milk separation e.g. for rejection of colostrum. Multiple robots can be linked to one separation unit. Weighing. Crystal can accommodate cattle weighing within its program. When leaving Merlin the cow is identified at a convenient location within the exit passage and is weighed immediately with minimum disruption to cow-flow. The Fullwood weigh crate can be incorporated with cow segregation. The cow is diverted into the programmed location upon its exit from the weighing station.

1. Segregation gate 2. Out of parlour feeders 3. Milk separation unit 1 2 3 Fig. B Crystal gives the user an easy to use planning tool to carry out specific actions for individual animals, groups or the whole herd based on all the available analysis. 4. Reporting So how is all this information presented to the user? Crystal opens with a user defined list of important attention and action lists. The very first mouse click in the morning informs the farm manager about the performance of the whole herd, including an overview of which groups within the herd are responsible for performance deviations (Fig. B). Fig. C Each subsequent click presents detailed graphical information of individual animals requiring attention. It provides the opportunity to analyse the cause of deviations. For example, lactation performance is presented in clear graphs including agenda events. See the obvious oestrus cycle in the green activity graph (Fig. C). Last ten days graphs present the health and production profile of an animal. Note the clear red conductivity graph alerting udder problems at an early stage before the milk yield and activity drops down in the following milking (Fig. D). Fig. D Fullwood and the farmer Crystal Herd Management Page 15

The MacBeans have a strong dairy farming tradition and Rod is the latest generation to enjoy a long-standing relationship with Fullwood. 35yrs+

/Rod MacBean Brockhurst Farm, Shropshire Rod is the fourth generation of his family to run the Brockhurst farm and he is looking forward to his son becoming the fi h. We ve been a Fullwood farm for over 35 years and by choosing Merlin we re going to stay that way. Happy families. Rod shares a moment on the farm with his son Jonathan. The Brockhurst farm is no stranger to Fullwood. It was back in 1979 that they installed a 5:10 Fullwood Herringbone Parlour Pack, and apart from standard maintenance it has only needed the minimum a ention serving above and beyond the call of duty. When Rod took over the farm in 2003 he took a number of key decisions to secure the farm s future. Then in 2010 he decided the time was right for a complete modernisation. He was determined to create the very best working conditions for himself, his team and his growing dairy herd. As part of the modernisation programme, Rod decided to invest in two Fullwood Merlin robotic milking systems. Although his new milking unit has only been up and running for a relatively short period of time, he has increased his herd from seventy to one hundred and twenty cows, with yields up by 4.2 litres per cow and feed rate 1kg less per cow, per day. Rod s modernisation of his farm is best summed up in his own words. The farm has had exceptional service from its Herringbone parlour for over 35 years and I believe that the Merlin robots will serve us equally well in the future. Fullwood and the farmer Rod MacBean Page 17

Crysta Lab Real-time milk component analyser Crysta Lab is an innovative real-time milk component analyser that measures fat, protein, lactose and blood. It analyses the milk as it flows through the in-line unit and continually collects vital data relating to each individual cow. Decisions can then be made in the knowledge that the information is up-to-theminute allowing milk production to be improved through early identification of feeding and health problems. So how does it work? By using Bu er Fat: Measuring the protein ratio ensures, early detection of metabolic disorders such as Ketosis and SARA (Sub Acute Ruminal Acidosis). Easy identification of cows in negative energy balance in early lactation allows timely intervention to quickly return these cows to their optimum performance. Lactose measurement in conjunction with conductivity sensing provides an excellent detection system for mastitis. Crysta Lab and 4QC can typically detect the onset of mastitis 36 to 48 hours before clinical symptoms are presented. Early intervention allows these cows to be treated without antibiotic use or significant yield loss, ensuring optimum productivity. Crysta Lab is calibrated to detect blood content in milk in accordance with Annex C of ISO 20966. Alarm levels and reports can be customised to suit individual management needs. Key features of Crysta Lab Real-time data Accurate trend analysis of milk components Feed management and control (fat control through feeding) Improved animal health (early detection of SARA, Mastitis, Ketosis) Zero maintenance In-line cleaning Clean technology no reagents required Crysta Lab will increase your profits through identification of health issues allowing early intervention, reduced costs and improved yields. Page 18 Fullwood and the farmer Crysta Lab

A cooling system designed to meet the demands of robotic milking 24/7/365 Our sister company Packo has developed a range of cooling tanks specifically for robotic milking. Packo s advanced technology ice bank tanks ensure rapid and intensive cooling without freezing the milk and allow use of off-peak electricity. Direct expansion tanks for use with Merlin are fi ed with small cooling units which require a lower startup current resulting in less power requirement. Each DX AMS tank is equipped with the So Start Cooling (SSC) system. SSC functions independently of the robot and reacts to the quantity of milk present in the tank ensuring gentle cooling and avoiding the risk of milk freezing. Why special tanks are needed Contrary to traditional milking with production peaks in the morning and evening, robotic milking involves the cows being milked constantly throughout a 24 hour day resulting in small quantities of milk being cooled at a time. Both ice bank tanks and direct expansion are offered for use with Merlin. The Advantages are clear: Continuous milking no disturbance to milking rhythm Milking independent of main milk tank cleaning Automatic cleaning with detergents ensuring efficient cleaning Milk buyer can collect at any time Additional robots can be added The Packo buffer tank Installing a Packo buffer tank between the robot and the main cooling tank ensures that Merlin stand-still times, when the main cooling tank is emptied or cleaned, is kept to an absolute minimum. Fullwood and the farmer Cooling Systems Page 19

As well as adopting the most advanced welfare procedures Herman produces specially prepared bedding from straw grown on farm. 15,000ltrs

/Herman D Hauwe Sint-Lievens-Houtem, Belgium The farm is both dairy and arable with the 1.1 million litres annual milk output being used for yoghurt and milk production. I ve always firmly believed, that if we look afterour cows they will also look after us. Herman and his wife Chantal, share some relaxation time away from their busy schedule. Herman D Hauwe is the eighth generation of his family to run the farm. He took over the 35 cows and 30 hectares of farmland, from his father, around twenty years ago. With that kind of history his dedication to his dairy herd s welfare comes as no surprise. And his belief in caring for his cows has resulted in a health record that s second to none. Always someone to plan for the future Herman built a succession of new barns, increased his herd to 60 cows and kept up to date on the development of robots. When he decided the time was right he installed his first Fullwood Merlin robot and a year later, to support his purchase of a second farm, he installed his second Merlin. As well as adopting the most advanced welfare procedures Herman produces specially prepared bedding from straw grown on farm, which reduces sores and creates be er activity and healthier animals. He also grows grass and maize to produce his own high quality feed. As a result Herman is rewarded with excellent yields, that in the case of one top performing cow is as high as 15,000 litres in a 300 day cycle. As far as the rest of the herd of 110 cows is concerned he achieves an impressive average of 10,900 litres per cow. Herman sums it all up in a few telling words, nothing s too good for our cows, it s as simple as that. Fullwood and the farmer Herman D Hauwe Page 21

/ In their own words What some of the Fullwood farmers have to say about Merlin The Holzrichters gave the matter a great deal of consideration before deciding on a Fullwood Merlin. However, it was the clear benefits it offered that won them over in the end. The technology is robust and mature and I can expand the system quite easily. Markus Holzrichter The primary reason for installing the robots was to modernise the farm s milking facilities and to plan for Stephen s long-term future in the industry. Increased yields, being less reliant on outside labour as well as a more relaxed and flexible lifestyle for us have been added bonuses. John & Stephen Brisbane The Merlin robot has been absolutely critical to our success. It is 100% reliable, and apart from regular service visits from our Fullwood service technician, no other help is required to provide stress-free milking 24 hours a day. Michael Shadrick Be er human and animal welfare Fullwood has vast experience of machine milking we were there at its inception. This ensures that the best knowledge available is utilised in making life as stress-free as possible for man and animal. Merlin is one element of the total package Fullwood can supply for your farm. Identification, management so ware, cooling systems, segregation and feeding equipment are all available to get the best from your cows and to improve your work-life balance. Fullwood is at the forefront of designing, manufacturing and supplying milking systems across the globe. Page 22 Fullwood and the farmer What some Fullwood farmers have to say about Merlin

Our dealers are as reliable and user friendly as the Merlin robot itself We appreciate the need for reliability and with this in mind Fullwood offer an approved maintenance plan developed to ensure that Fullwood milking equipment consistently satisfies the requirements of the highest standards. Fullwood specialist Merlin dealers will carry out a quarterly in depth service under the Fullcare scheme and offer 24 hour breakdown cover. All our Merlin dealers are experienced milking machine people and understand the requirements of the cows and the dairy industry. Regular maintenance Any machine in constant use needs regular maintenance. Good design makes the day to day care of Merlin easy for the farmer to carry out. Washing down Simple visual checks Checking chemical Changing the milk filter We encourage and provide training to give the farmer the choice to get involved with more technical tasks so to keep downtime and costs to a minimum. Change liners Replace ACR cords Inspect for leaks Dedicated support team Our Crystal so ware is backed by a dedicated support team that offers online training, support visits and telephone back-up. Service is carried out from the clean side of the unit. Merlin technical specification 2205mm 4305mm Performance Characteristics Litres of milk per hour - up to 110 litres per hour Power consumption 0.02-0.03 kwh / litre Water consumption 300 litres per day (depends on delivery line length) 3 services per Year 1 major & 2 minor services Dimensions Height: 2205mm Length: 4305mm Width: 1880mm Weight 1500kg All of the above are subject to variation depending on site characteristics and number of milkings per day. GC 06/12 Fullwood and the farmer Servicing Scheme / Technical Specifications Page 23