Ascend s journey to higher quality material master data Ocal Yilmaz Global MDM Leader Ascend Performance Materials 1
Agenda Introduction The Challenge The Solution Benefits, Lessons Learned & Future Plans Q&A 2
Ascend Performance Materials Who we are PA66 manufacturer for more than 60 years Company headquarters in Houston, Texas; regional offices in Belgium and China Our Vision To be the recognized leader in the nylon 6,6 value chain, creating solutions that inspire every one, everywhere, every day Five world-scale plants in the United States; local compounding of plastics in all regions The world s largest fully integrated producer of PA66 resin 3
About me Houston, TX Global MDM Leader in Ascend since March 2015 17 years of professional experience in managing projects related to master data management, data governance, data quality, procurement and supply chain management. Implemented SAP solutions in numerous industries such as upstream oil-gas, chemicals, distribution, high tech, contract manufacturing, medical devices, and pharmaceutical. Soccer 4
Challenge faced Problem Statement: Data quality problems leading to downstream issues (Shipping, Order processing, Analytics). Process inefficiency due to lack of discrete approval workflow and segregation of duties. Compliance issues due to manual master data processes. Cost and inability of enhancing custom master data process. IT Capital Investment Vistex, CRM, APO and new P&L all reliant on good master data. Project Objective: A2E (six sigma) expert project to improve master data quality, provide a process orchestration solution for better master data governance, reduce rework and hours spent in master data maintenance, and improve cycle time. 5
The Solution Ascend solution is built on Winshuttle Foundation product (v11.2) Start build: Feb 2017 Go-live: July 2017 Studio Query is used to update key SAP tables in SQL Master data processes: o Create, Reinstate, Extend, Change, Flag for deletion Material types: o Finished, Semi-finished, Raw, Packaging Search functionality Rule based approval routing Duplicate check (create scenario) Inventory level check (deletion scenario) 6
Ascend MDG - Material Dashboard: all request types are under Form Library. Tasks: assigned workflow tasks are in Tasks tab. Processes: process history, reassign process to someone else. Reports: Assignment Status and Process Status standard reports. 7
Process History & Edit Process Process History shows all the assigned swim-lanes and status of each task (Assigned, Approved, Rejected, Completed). Edit can be used to reassign a task to someone else. 8
Search functionality Multiple search criteria is available to find the reference material. Using reference material improves data quality and shortens data entry process. 9
SKU Governance Form High level SKU information, business case justification for Business approvals. Key attributes determines approvers in the workflow. Hierarchy maintenance using cascading drop-down lists built with different Queries. 10
Expected Benefits Create master data correctly at first time, and avoid data quality issues and rework. Faster cycle time for master data setup; increased productivity across all Ascend functions. Improved MDM FTE productivity, more focus on process improvement, data quality improvement projects. Generate more accurate enterprise wide reports leveraging consistent master data. Audit trail for change, approval tracking. 11
Metrics Cycle time for Material Master creation: process efficiency measure. Automated workflow routing and better traceability shortens the cycle time by 2 weeks (~ 50%) Before Step Description Duration Business case form creation Requestor completes SKU governance form (word) 2-3 days Manual Approvals Requestor distributes the form and obtains email approvals 5-8 days Request creation in SAP Master Scheduler creates request in SAP ECC 1-2 days MDM processing MDM team processes error-free request in SAP 1-2 days Transportation Compliance Transportation compliance manager reviews 2-3 days Go-live: July 2017 Step After Request creation Business Approvals Data Enrichment MDM processing Transportation Compliance Duration 1 day 2-3 days 1-2 days 1 day 1 day Costing step Site Cost accountant completes costing 5-7 days Costing step 2-6 days Total 16-25 days Total 8-14 days # of Updates in key Material attributes: rework/data quality issue measure The better we govern Creation of Master Data; the less rework and data quality issues we will have (reduced by 75+ %) # updates in key material master attributes (monthly): Before After Winshuttle Foundation Baseline (monthly average): 750 July: 153 August: 163 12
Lessons learned Project Planning: Plan and request for specific proof-of-concept to understand Foundation capabilities. o Determine Quick wins vs. Longer term o Phased approach for costly and complex development Training: Plan for multiple end-user training sessions per role/swim-lane. o Better adoption and learning curve Development: Early engagement with functional unit test, and learn technical design & development o Increased confidence and early ownership of the solution Understand and document troubleshooting guidelines o Help Ascend team to better prepare for post go-live. 13
What s next Winshuttle Foundation road-map: Enhancements project after initial Material Master go-live (by end of 2017) MRO (HIBE) materials request, workflow approval process (by end of 2017) Customer master project (by end of Q1 2018) Vendor master project (by end of Q2 2018) BOM governance, Costing governance, Commercial Hierarchy, New Plant setup process, Supplier Qualification process, (after 2018). 14
Q&A 15