think critical
ur critical class c solutions group Where the C stands for consumables These are the low cost items, such as fasteners, fittings, and connectors, that may not cost much individually, but can cost you plenty if you don t have them when you need them to keep the operation up and running. That s when the C also stands for CRITICAL. Let Class C Solutions Group provide your business an on-site survey at no obligation. Our experienced Associates can make recommendations on the small parts you need to stock, optimal inventory levels, storage equipment and placement of small parts in your facility. Our VMI experts will take time, complexity and cost out of your small parts program. Call us at 866-438-6767 BEFORE 2
service vendor managed inventory Class C Solutions Group are experts at managing your consumable inventory. We study your operations and develop individual inventory management systems that keep your business running and competitive. While we do all the work, you have all the control on purchasing decisions, inventory placement and order timing. We base our solutions on lean principles We help streamline how you buy, manage and use inventory of your low cost, high use consumable products Our tenured Field Associates have extensive experience managing MRO small parts programs We sweat the small stuff, so you don t have to AFTER 3
ur critical Sales & Service associates With almost 1,000 Sales and Service Associates located throughout North America, Class C Solutions Group is deeply committed to bringing you a customer experience not matched in our industry. With our Vendor Managed Inventory program, we will order your product, put it away, track inventory and make cost-saving recommendations to make your operation run smoothly. Our tenured Field Associates cover all of North America our reach extends to every zip and postal code Together we proudly service over 45,000 customers each and every day Our training programs prepare our Field Associates to understand you, your business and your VMI needs We take time, complexity and cost out of our customer s business BEFORE 4
people SALES support ASSOCIATES Class C Solutions Group Sales Support Associates are ready to help if you need it. We have representatives on the phone waiting for your call. Sales Support Associates can assist with placing orders, reallocating stock, tracking shipments, issuing credits and helping with payment options A highly trained product support team can recommend the best part for your needs and give you advice on our product s form, fit or function We regularly solicit feedback with our voice of the customer metrics to be ready to address our customer s ever changing needs AFTER Call 866-438-6767 Monday Friday 7:00 am 8:00 pm 5
ur critical Our products With over 62,000 in-line products and access to over one million more, Class C Solutions Group has the products on-hand to support all your small part maintenance, repair and operation needs. Field Sales Associates connect by wireless devices for live pricing and product availability A distribution network that spans North America to guarantee timely delivery and a more than 97% fill rate Abrasives Adhesives & Sealants Chemicals Assortments - Pre-made & Custom Automotive Body Hardware Automotive/Commercial Key Blanks Batteries Battery Cables & Terminals Bolts Brake Parts Cable Ties Cap Screws Cleaners & Degreasers Comprehensive catalog encompassing 11 major MRO categories Critical parts where and when you need them BEFORE 6
products Deutsch Terminals Drill Bits/Indexes Electrical Supplies Fasteners Files First Aid Products Fittings Flashlights Fuses Greases Grease Fittings Hand Cleaners Hand Tools Heat Shrink Tubing & Terminals AFTER Hose/Hose Clamps Hydraulic Hose & Fittings Janitorial Products Key Duplicating Cutting Equipment Lighting - Transportation Lockout/Tagout Lubricants Maintenance Supplies Metric Fasteners Nuts O-Rings Paints Fuses Parts Washers Pipe Fittings Pneumatic Products Cutting Tools Respiratory Protection Rivets Rope/Chain Hardware Safety Equipment Saw Blades Screws Shims Specialty Tools Spill Control Products Tapes Taps & Dies Terminals Thread Repair Threaded Rod Trouble Lights Truck Accessories Tubing Valves Washers Welding Supplies Wheel Weights Wiper Blades Wire Accessories Wire Brushes & Wheels 7
ur critical our markets At Class C Solutions Group, we believe that it s our experience in the markets we serve which differentiates us. Because we understand that no two markets are alike, we have developed solutions around the unique challenges of businesses like yours. We are a leading supplier to the manufacturing, transportation and natural resources markets. MANUFACTURING We can support your food processing, machinery, chemical and manufacturing operations We understand that maximizing uptime while maintaining worker safety is your top priority We offer an extensive line of MRO products to keep your plant running BEFORE 8
markets TRANSPORTATION We service all segments of the transportation industry including truck fleets, heavy equipment, railroads and car dealerships We will lower your cost per mile, improve repair turnaround, and increase the profitability of your parts department We can integrate with dealer management software systems and fleet maintenance programs natural resources We service segments of the natural resources industry including mining, logging and oil and gas We are responsive, easily accessible and ready to support your operations wherever they may be located We know the importance of maximizing production and will create on-site inventory solutions custommade for your operation AFTER 9
ur critical our partners Class C Solutions Group partners with the best names in MRO manufacturing. Our hundreds of vendor partners make up an expansive product offering, with many items exclusive to Class C Solutions Group. With over 62,000 in-line items and access to over one million more, our suppliers help provide the assurance that you have made the right choice for your planned purchases. high quality industry leading brands The highest quality products available from the top brand names in the MRO industry Hundreds of vendor partners make up our comprehensive product line Special sourcing available direct from our manufacturers when you need it BEFORE 10
partners For your unplanned purchases, Class C Solutions Group is backed by the best in the business MSC Industrial Direct. Your Class C Solutions Group Sales Associate has access to the entire MSC product line. 700,000 products in stock for your unplanned purchase needs The best distributor in the industry available to all Class C Solutions Group customers Class C Solutions Group customers enjoy automatic account and pricing set up Next day delivery AFTER 11
think critical OUR MISSION IS TO BE THE BEST INDUSTRIAL DISTRIBUTOR IN THE WORLD K-1771 866-438-6767 www.mscdirect.com/classcsolutions Copyright 2014 Class C Solutions Group, a business of MSC Industrial Supply Co.