LO1: Understand how inspection and testing methods and processes improve quality control

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Unit 19: Inspection and testing LO1: Understand how inspection and testing methods and processes improve quality control SPC moving range charts Instructions and answers for teachers These instructions should accompany the OCR resource SPC moving range charts activity which supports Cambridge Technicals in Engineering Level 3. The Activity: Activity 1 presents a Moving Average and a Moving Range chart for a set of data. Activity 2 requires learners to investigate a new set of measured data. Suggested timings: 1-2 hours

Activity 1 Activity 1 presents a Moving Average and a Moving Range chart for a set of data shown below. OCR Widgets Measurement Data (mm) 1 2 3 4 5 6 7 8 9 10 11 100.0 101.7 104.5 105.2 99.6 101.4 94.5 101.6 99.1 96.5 105.2 12 13 14 15 16 17 18 19 20 21 95.1 93.2 93.6 103.3 100.1 98.3 98.5 100.9 98.6 105.9 Teachers could first introduce learners to the concept of Moving Average and Moving Range charts and how they can be produced using the following formulae: Basic Formulae n = number of measurements in moving average MR = current measurement previous measurement X = R = sum of MR values number of MR values sum of measurements number of measurements Moving Average Control Limits σ c = R 1.128 UCL (MA) = X + 3 σ c n LCL (MA) = X 3 σ c n Moving Range Control Limits UCL (MR) = 3.267 x R LCL(MR) = 0

A spreadsheet has been developed to support this activity and teachers may give this to learners or use it as a basis to explain Moving Average and Moving Range charts. This activity could therefore be used for teaching purposes. The following charts are produced using the spreadsheet: Moving Average Chart: 110.0 105.0 100.0 95.0 90.0 MA n=2 UCL (MA) LCL (MA) X bar 85.0 80.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Moving Range Chart: 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 1 2 3 4 5 6 7 8 9 101112131415161718192021 Moving Range (MR) UCL (MR) LCL (MR) R bar

The charts show the moving average and moving range data, the average value for moving range ( ), the average for moving average ( ), and the upper and lower control limits for each chart (UCL and LCL). The formulae for averages and control limits shown above are calculated in the spreadsheet. The charts show that, for the measured data, this sample is within the upper and lower control limits for both Moving Average and Moving Range, and can therefore be considered satisfactory. Learners are required to answer the following questions. Answers to questions 1. What do the Moving Average and Moving Range charts tell us about the quality of this batch of Widgets? The Moving Average and Moving Range charts show data is within the upper and lower control limits and it can therefore be assumed that the quality of this batch is satisfactory. 2. How are the Upper Control Limit (UCL) and Lower Control Limit (LCL) determined for each type of chart? The upper and lower control limits are determined using the formula above. It is perhaps beyond the scope of this unit to fully explain these formulae. In essence, the formulae for Moving Average represent a limit of 3 Standard Deviation either side of the mean value (3 SD). A similar problem was presented in Lesson Element 3 for Unit 1 which explains Standard Deviation. 3 SD is taken, statistically, as the limit either side of the average value for which the sample fails or passes. This is a well accepted measure for quality. For the Moving Range chart the limits are determined as a result of a more complex theory based on statistical process control (SPC) beyond the scope of this unit. 3. Why is n=2 used to determine the moving average, and can this be changed?

n=2 represents that there are that the moving average is averaged over two consecutive samples, on a moving basis. It is feasible to average samples over more sample points e.g. n=3, n=4 etc. n=2 and n=3 are commonly used. 4. What are the advantages and disadvantages of a Moving Average Chart? Advantages Good for situations where data is collected slowly or data is expensive to collect Can bring trends to light more rapidly Use a central limit theory to normalise the data (the centreline average and the 3 SD limits) Disadvantages Adjacent points on the chart are not independent they are an average Difficult to be able to see quick changes as there is a lag in the information on the chart 5. What are the advantages and disadvantages of a Moving Range Chart? Advantages Disadvantages Sudden changes in data can be quickly identified Complements the information shown in the Moving Average chart Can show discontinuities in the data (i.e. missing sample values) Not as good for trend analysis as shows instantaneous values Teachers could analyse the construction of the spreadsheet. Good layout techniques have been used with fixed calculations being made at the head of the spreadsheet, and changing (measured) values being tabulated. Absolute and relative cell referencing (the $ symbol) have also been used. Graphs have been plotted using the data.

Activity 2 Activity 2 requires learners to investigate a new set of measured data shown below: 1 2 3 4 5 6 7 8 9 10 11 101.0 102.7 98.9 97.5 102.3 102.5 102.8 103.0 104.8 107.8 108.3 12 13 14 15 16 17 18 19 20 21 95.1 93.2 93.6 103.3 100.1 98.3 98.5 100.9 98.6 105.9 Moving Average and Moving Range plots for this data have been produced using the spreadsheet and are shown below: Moving Average Chart: 110.0 105.0 100.0 95.0 90.0 MA n=2 UCL (MA) LCL (MA) X bar 85.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Moving Range Chart: 14.0 12.0 10.0 8.0 6.0 4.0 2.0 0.0 1 2 3 4 5 6 7 8 9 101112131415161718192021 Moving Range (MR) UCL (MR) LCL (MR) R bar

Learners could develop their own spreadsheet in order to produce these plots, or could produce them manually using graph paper. The plots show measured (sampled) data outside of the control limits at point 12, 13 and 14. The Moving Range plot shows the instantaneous out of tolerance measurements, and the Moving Average shows this averaged between points 12, 13 and 14 (i.e. a trend). This clearly indicates a problem with the CNC machine, its setup or its operation which requires further investigation. Teachers could develop further problems involving Moving Average and Moving Range plots for learners to solve. We d like to know your view on the resources we produce. By clicking on Like or Dislike you can help us to ensure that our resources work for you. When the email template pops up please add additional comments if you wish and then just click Send. Thank you. If you do not currently offer this OCR qualification but would like to do so, please complete the Expression of Interest Form which can be found here: www.ocr.org.uk/expression-of-interest OCR Resources: the small print OCR s resources are provided to support the teaching of OCR specifications, but in no way constitute an endorsed teaching method that is required by the Board, and the decision to use them lies with the individual teacher. Whilst every effort is made to ensure the accuracy of the content, OCR cannot be held responsible for any errors or omissions within these resources. OCR 2015 - This resource may be freely copied and distributed, as long as the OCR logo and this message remain intact and OCR is acknowledged as the originator of this work. OCR acknowledges the use of the following content: English and Maths icon: Air0ne/Shutterstock.com Please get in touch if you want to discuss the accessibility of resources we offer to support delivery of our qualifications: resources.feedback@ocr.org.uk