Cloud Solutions A Virtual Game Changer The Next Generation, Online Management Platform That Helps You Run a Better Business. AlarmNet 360
All the Tools You Need. Anywhere You Are. Did you know that the most important tool to grow your business isn t even in your toolbox? Meet AlarmNet 360 the next-generation, online management platform that dramatically streamlines and simplifies the way you do business, from account setup and programming panels to registering radios and identifying great new revenue opportunities. It works on computers, tablets or smartphones letting your technicians stay productive on the go. It s a virtual game changer. Why Choose AlarmNet? For over 30 years, AlarmNet has been serving the security industry, protecting millions of homes and businesses while offering more communication options than any other provider. AlarmNet is a robust platform with award-winning services, offering 24/7 support, ultra-high reliability, and full redundancy. www.alarmnet360.com 2
Drive Growth Business Intelligence The interactive reports dashboard lets you instantly see how engaged your customers are with their systems and quickly react to conditions in the field. Reduce Attrition Create profiles of potential target customers and develop customized offerings based on data analytics. Customizable reports allow you to identify risk areas or target specific initiatives to reduce callbacks and attrition. Increase Revenue Use customer data to zero in on additional opportunities. For example, offer Z-Wave locks as an add-on to customers who already have Z-Wave lights or thermostats, add cellular communicators to Wi-Fi only accounts and more. 3
Your Business. Simplified. Cloud-Based Solution Since AlarmNet 360 is cloudbased, there s no software, database or servers to install or maintain ever. One-Stop Shop Program the entire system and enable all services anytime, anywhere; from any computer or mobile device even before the installation.* Automatic The 100% online platform enables automatic software management, eliminating the need to have a program installed on each computer and ensuring your version is always current. Simple to Learn, Easy to Use Intuitive navigation and custom templates make programming effortless and error-free. You ll save time and money with less training and fewer mistakes. More Flexible Programming can be conveniently done at the office, locally onsite, or a combination of both. One Seamless Tool AlarmNet 360 combines the functionality of AlarmNet Direct, Compass programming and account creation all in one.* Faster With AlarmNet 360, you ll enjoy faster onboarding and installation. You can remotely program Lyric, LYNX Touch 5210 and 7000 panels, register communicators, troubleshoot, enable RMR-generating solutions like Honeywell Total Connect Remote Services and more. Zone Reporting Validation Real-time test ensures everything is up and running Eliminates multiple telephone calls to the central station to verify zone reporting Can be done onsite, reducing the number of people needed to test the system Helps save time and money 4 *Lyric and LYNX Touch installations only.
Streamline Customer Management Single Platform Panel and radio programming from one platform Non-corruptible cloud data base vs. software Remotely migrate current LYNX Touch panels to AlarmNet 360 System Health Check Remotely check the control panel and sensor status, including battery life, and upload event logs to investigate issues anytime without having to roll a truck. API Integration You can integrate CRM and accounting packages eliminating redundant customer creation workload. Rapid Recover Need to replace a Lyric, LYNX Touch 5210 or 7000 panel? An industry exclusive, this feature enables the transfer of all system settings reducing the time and hassle of reprogramming. 5
Anytime, Anywhere Control Your Back Office. In Your Back Pocket. AlarmNet 360 works without an app enabling anytime, anywhere programming, troubleshooting, account creation, management and more via your web browser, Apple or Android device. 6
Connect to the Possibilities Configure Honeywell Total Connect Remote Services Anytime, Anywhere AlarmNet 360 lets you configure Honeywell Total Connect remotely saving you time and money while letting you move on to the next job more quickly. Honeywell Total Connect adds value to each and every one of your installations. It s packed with features that help you deliver a great user experience, earn more RMR and capture new accounts from the industry s only true, end-to-end security and remote services platform. With the tap of a finger, our app lets them control their security systems, receive text messages and email alerts even view live video, locate vehicles or assets*, control thermostats, lighting and locks anytime, anywhere on iphone, ipad or Android devices. Dynamic, Intuitive Interface Interactive Security Smart Scenes with Wizard Video Viewing and Awareness Video Alarm Verification (VAV) Test Drive Demo for ios and Android Auto Syncing for LYNX Touch** Growing Ecosystem Secure Login with Touch ID for ios Works with Apple TV and Apple Watch GPS Vehicle and Asset Tracking* 100+ Locations Per Account *For United States customers only. **Auto Syncing available on LYNX Touch 7000, 5210 and 5100 models. 7
Complete Coverage A Network of Possibilities AlarmNet 360 lets you remotely program GSM, IP, IPGSM and Honeywell s new line of CDMA* communicators with Verizon 1xRTT technology. You ll have more choices so you can reach more customers helping to ensure the best possible signal strength. There are versions available for Lyric, LYNX Touch, LYNX Plus and VISTA control panels. Our communicators provide a great opportunity for RMR when used with Honeywell Total Connect Remote Services. *CDMA available in USA only. End-to-End Solutions Why AlarmNet Customers Choose Honeywell We re the industry s only true, end-to-end provider from the hardware to the software, from remote services to support and everything in between We re a brand trusted by homeowners the world over for generations Everything is built and backed by Honeywell, including dynamic, next-generation wireless sensors and devices that improve operational efficiency at the time of installation, and during service and maintenance World-class design and R&D that s leveraged to build products that drive demand and sales in an ever-evolving market We keep pace with the changes in products and services no need to worry about incompatibilities that can occur when working with multiple providers Our platform provides amazing potential for business growth and RMR 8
Just the Beginning Think AlarmNet 360 is revolutionary? It s just the beginning. We ll be making updates on a regular basis to help your business run more smoothly and profitably. With AlarmNet 360, you can look forward to ongoing system innovations and enhancements along with new features and capabilities to drive operational efficiencies and enhance the customer experience. The more interaction your customers have with their systems, the more opportunity you have to upsell hardware and reduce attrition. 9
Expanding Our Ecosystem Since today s consumers want comfort, convenience and awareness 24/7, a remote services platform that works with the latest connected home devices is a must. Part of a dynamic, expanding ecosystem, Honeywell is leveraging our engagement with all of the leading smart home players and emerging standards growing with your customers lifestyles while growing your bottom line. Total Connect Comfort Wi-Fi and RedLINK Connected Thermostats AlarmNet provides seamless support for some of Honeywell s most advanced, lifestyle-enhancing solutions for energy savings, comfort and control. Choose from thermostats that feature voice control, seven-day programming, humidity and ventilation control, dual-fuel compatibility and high-definition, full-color displays that can be changed to match any décor a great way to heat up your business in the connected home space. Temperature available in Fahrenheit and Celsius. 10
SkyBell Video Doorbell Sleek, high-definition video doorbell integrates with Honeywell Total Connect putting security, convenience and control at your customers fingertips Users can remotely check doorbell activity on Honeywell Total Connect app and see, hear and speak to visitors at their doors on their iphone or ipad via the SkyBell HD app Excellent opportunity to grow your RMR with SkyBell hardware sales and Honeywell Total Connect automation subscriptions Homeowners can view visitors at night in full-color HD August Smart Lock Popular device integrates with Honeywell Total Connect letting homeowners lock and unlock their doors and view events on the Honeywell Total Connect app on iphone and ipad devices Fast, easy, efficient way to add smart lock capability to existing home automation systems and expand your connected home offering Great opportunity to grow your RMR with August Lock hardware sales and Honeywell Total Connect automation subscriptions 24/7 activity log for easy event tracking Works with Bluetooth technology and requires Wi-Fi bridge. 11
For more information www.alarmnet360.com Honeywell Security and Fire 2 Corporate Center Dr. Suite 100 P.O. Box 9040 Melville, NY 11747 1.800.222.6525 www.honeywell.com iphone, ipad, ipad mini, ipod touch and Touch ID are trademarks of Apple Inc. All other trademarks are property of their respective owners. L/ANT360DLB/D 06/16 2016 Honeywell International Inc.