Recruiting & Retaining Engineers from India

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Recruiting & Retaining Engineers from India Pradeep Anand @ Hart s Recruiting & Retention Conference December 2006 +1 281 265 9301; pa@seeta.com; ; www.seeta.com

Agenda Framework Understanding India & Indians Indian Engineers & Scientists IIT Engineers 2

3 Questions Where are we? Where should we go? How do we get there? OBJECTIVES LEVER 1 LEVER 2 ANALYZE SYNTHESIZE DIRECTION EXECUTE LEVER 3 RESULTS LEVER 4 LEVER n FEEDBACK/METRICS 3

Where are we? Where should we go? How do we get there? Customers Climate Competition Company Company Objectives Strategy Drivers Strategy Discipline Innovation Low Cost Full Service Core Adjacencies Extended Strategic Direction New Products Market Activity Share Growth Execution Excellence Segments New Markets Opportunities Customer/ Market Execution Competitive Position Uniqueness Talent Processes Technology Talent Processes Technology Position in Customer Value Chain APPLICATION: REVENUE/MARGIN GROWTH Pricing Pricing Strategy Margins Execution Excellence Talent Processes Technology 4

What To Outsource? Build Versus Buy Work Portfolio Analysis Criticality Risk Cost Sub Contract Own Subsidiary Start Low Start with Fair Sized Project With Explicit Specifications; Transition to Tacit Specifications Credibility Compatibility Capabilities Resource Capabilities Principals References Services Support Technical Services/ Support Technical Business Analysis Company Manager Team Hybrid/JV Commercial Terms Company/Supply Chain BOT Economic Value Lifecycle Costs Stability Financials Competitive Value Governance Metrics/Measures Customer Value Resource Value Outsourcing Confirm Value Who to Outsource? Communications Scalability Anticipate Mitigate Risks Transition Plan Liabilities Legal Intellectual Property Language Time Zones Exchange Rates Cultural Differences RFI RFP RFQ Processes Pick Partners Governmental Regulations APPLICATION: OUTSOURCING How to Manage? People/ Process/ Tools/ Technology Communications Focus on Business Goals/Deliverables Senior Champion Knowledge Transfer/ Capture Project Mgmt. Security Quality Disaster Recovery Service Delivery Intellectual Property 5 Success Metrics Long Term Game

3 Questions & Indian Engineers Where are we? Where should we go? How do we get there? OBJECTIVES LEVER 1 LEVER 2 ANALYZE SYNTHESIZE DIRECTION EXECUTE LEVER 3 RESULTS LEVER 4 LEVER n FEEDBACK/METRICS 6

India: Geography 7

India: History 8

Growth Maturity Decline Revival Lifecycle Mythology Hinduism Buddhism Sikhism Jainism Zoroastrianism Christianity Islam Pre-Colonial Colonial Post -Colonial Medicine Mathematics Astronomy Science Politics Music Architecture Migration Micro Influencers Profession Demographics Ethics Cuisine Gender Education Class Culture Art Neutral Equidistant Separation of Church & State Macro Influencers Judaism Secularism Brahmin Kshatriya Vaishya Shudra Assamese Bengali History Spirituality Caste Geography Weather Language Neighbors UNDERSTANDING INDIA & INDIANS Natural Resources Energy Water Food Capital Workforce Health Resources Training Demographics Work Ethic English Gujarati Weather Hindi China Governance Law Politics Infrastructure Kannada Pakistan Bureaucracy Economics Security Taxes Malayalam Sri Lanka Marathi Bangla Desh Capitalism Socialism Oriya Nepal Punjabi Myanmar Rajasthani Southeast Asia Tamil Telugu 9 Urdu Middle East East Africa Institutions

Indian Engineers/Scientists 200 Million children Education as an ethic Science & Math tradition English is an official language Educational resources supplemented by: NGOs Private schools and colleges 10 10

Top 100 Engineering Colleges 11 11

The IITs 7 campuses Chennai Delhi Guwahati Kanpur Kharagpur Mumbai Roorkee >5000 graduates per year Engineering, Sciences, Geosciences 12 12

13 13

14 14

THANK YOU! Pradeep Anand @ Hart s Recruiting & Retention Conference December 2006 +1 281 265 9301; pa@seeta.com; ; www.seeta.com