WORKING AS ONE, USING MOBILE BROADBAND

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Transcription:

OVERVIEW MOBILISING YOUR BUSINESS (2) WORKING AS ONE, USING MOBILE BROADBAND

MAKING MOBILISATION A REALITY 02 A UNIFIED SOLUTION Spotlight on Unified Communications 04 WAYS YOU CAN USE OPTUS BUSINESS MOBILE BROADBAND 06 SPOTLIGHT ON MOBILITY APPLICATIONS Why Optus Business Mobile Broadband 07 EIGHT GOOD REASONS TO MOBILISE YOUR WORKFORCE 08

01 THESE DAYS WORKERS ARE OUT-AND-ABOUT The success of every organisation relies on employees being engaged with the business. If remote workers find collaborating via phone and email isn t enough, they may feel disconnected. Similarly, if staff aren t centrally located or work outside the office they may find it hard to build relationships and tap into the knowledge they need to do their job. It doesn t have to be this way. Physical presence is no longer necessary for forging relationships and delivering effective customer service. We can have a personal touch or share detailed knowledge using innovative technology that enables collaboration from distant locations. Increased network capacity, more device power and advanced capabilities such as extending desktop collaboration to mobile devices is heralding this new way of work it s more distributed, more mobile. It s bringing with it flexibility to participate wherever work goes. Just as people are enjoying mobile connectivity in their personal lives, so too workers can stay connected in their professional lives.

MOBILISING YOUR BUSINESS (2) MAKING MOBILISATION A REALITY Organisations want to make their workplaces more flexible in return for increased productivity and reduced costs. They realise that business needs to follow people as they move. Business mobilisation is however more than just deploying smartphones and tablets it s about your staff being able to communicate, share information and access business applications just as easily from another continent as from the next cubicle in the office. As organisations explore new and flexible working arrangements with their staff, they are implementing a range of technology solutions to bring workforce mobilisation to life. For example, in addition to providing collaboration tools on the desktop, they are implementing options so remote and mobile staff can participate using mobile devices.

03 OPTUS EXPERTISE, ADVICE AND SOLUTION OFFERINGS CAN ACT AS THE CATALYST FOR BUSINESS MOBILISATION Optus can help you to transform employee work options from being location-based to activity-based. Work can increasingly be about what your people do, not where they go. We offer a selection of adaptable and flexible technologies and services such as unified communications, mobile devices, mobility services and applications to help you achieve business mobilisation while maximising operational effectiveness and improving productivity. We give you choices so you can create the right solution for your specific requirements and budget.

MOBILISING YOUR BUSINESS (2) A UNIFIED SOLUTION Our business mobilisation solutions offer a fully managed business telephony and unified communications service together with 4G mobility*. We combine PBX equipment, fixed and mobile handsets, fixed and mobile unified communications client software, service management, maintenance, fixed and mobile voice calls and mobile data plans all with the simplicity and convenience of a solution from one supplier. With fixed business telephony, unified communications services and mobile access working together, your staff can experience seamless collaboration capabilities while at their desk, away from the office or on the move. We can also help control and bring increased predictability to your fixed and mobile bills with per seat and per user monthly pricing. Our solutions also provide options to minimise upfront capital spend on PBX equipment by moving to a completely OPEX-based model that wraps your costs into your monthly bill. SPOTLIGHT ON MOBILE BROADBAND Mobile broadband technology provides businesses with the ability to increase productivity and collaboration through the empowerment of staff to work beyond standard office environments by facilitating: Connectivity for users requiring Internet Remote access away from hard wired connections Shared connectivity for remote offices Mobilisation of staff Integration of systems to relevant mobility devices Conferencing and collaboration solutions Organisations driven to provide greater measurable efficiencies can realise these benefits via mobility solutions powered by the connectivity, flexibility and productivity mobile broadband products can offer. SERVICE MANAGEMENT IN THE OFFICE DESK PHONE SETS DESKTOP UC CLIENTS LOCAL, NATIONAL AND FIXED CALLS TO MOBILE CALLS INCLUDED PBX AND UC LICENSES ON THE MOVE MOBILE SMARTPHONE MOBILE DEVICE UC CLIENTS NATIONAL AND MOBILE CALLS AND DATA INCLUDED PREDICTABLE MONTHLY PRICING PER FIXED SEAT AND MOBILE USER * In selected areas. Check your coverage at optus.com.au/coverage

05 WORK BETTER WITH MOBILE BROADBAND Explosive growth of smartphones and tablets over the past decade has changed the way we do business. With new mobile devices and applications and the Optus Mobile Network, people can now access live, up-to-date, corporate data whenever they are connected. These innovations are helping companies provide better customer service, streamline processes, reduce costs and unleash new ways of doing business. To provide you with comprehensive business solutions, Optus Business offers a range of mobile broadband products and plans and combines these with our extensive application partners. We have partners experienced in various industry verticals to assure you of the right support on your mobility journey.

MOBILISING YOUR BUSINESS (2) WAYS YOU CAN USE OPTUS BUSINESS MOBILE BROADBAND HOME, HOTEL, AIRPORT, TAXI Teleworking with remote access to business apps and data Business continuity Attending/conducting meetings, training TEMPORARY SITE, CONSTRUCTION SITE, EVENT SITE Providing temporary office connectivity For disaster recovery and business continuity SHARED OFFICE Connecting personal laptop, smartphone and tablet Content distribution Video conferencing Hot desking Collaboration CUSTOMER S SITE Processing orders Checking inventory Checking supplier information Helping technician/ engineer repair faults RETAIL SHOP Managing stock Processing and tracking orders Communicating with and tracking customers Efficiently communicating with head office

07 SPOTLIGHT ON MOBILITY APPLICATIONS Mobility Applications provide innovative solutions to assist organisations to deliver better customer service, streamline processes, reduce costs and unleash new ways of doing business. Some of the solutions available are: Mobility consulting services Internal business application development External/customer facing application development Mobility Applications Partner Program Enterprise Mobility Management WHY OPTUS BUSINESS MOBILE BROADBAND? Optus 4G Plus Network The Optus 4G Plus network provides quicker mobile data connections and delivers reduced latency and improved data speeds. With the arrival of 4G users can do more from their mobile devices, making it easier to communicate and collaborate. Single and aggregated data plans We offer a diversity of plans to meet specific needs, including individual or aggregated shared plans with varying data allowances and technology fund options. Wireless IP VPN security solutions Extend your network boundary. Our Wireless IP VPN security solutions provide near continuous connectivity via the Optus Mobile Network to your company s private IP data network. Static or dynamic IP addressing is available. Optus Business application solutions Synergising your business processes with applications solutions from Optus Business can help you to drive greater efficiency, promote collaboration and mobilise your business further. Extensive mobile device solutions across multiple operating systems Optus Business works closely with leading mobile device vendors and software providers to offer a range of business mobility products select from USB modems, WiFi hotspots, routers and tablets supporting major operating systems. Data roaming solutions Optus Business offers simplified, cost effective roaming, so you can readily use your mobile broadband solutions outside Australia. *The Optus 4G Plus network is available in selected areas with a compatible device and plan. Check coverage at optus.com.au/coverage.

MOBILISING YOUR BUSINESS (2) EIGHT GOOD REASONS TO MOBILISE YOUR WORKFORCE ENHANCED PRODUCTIVITY 1. Greater device power and network capacity has improved real-time access to applications and files, so staff can share resources, collaborate and meet even from remote locations. ATTRACTING TOP TALENT 2. With flexible working options unobstructed by geographical boundaries, people looking for inspiring and challenging work opportunities can contribute their skills while remaining close to home and their communities. IMPROVED CUSTOMER 3. SERVICE With unified communications and mobility solutions, staff can be closer to their key customers response times are improved, missed calls are minimised with simultaneous ring on multiple devices and experts can be located using presence information. BETTER WORK/ LIFE BALANCE 4. 5. LESS GEOGRAPHIC CONSTRAINTS 6. CONTINUITY OF OPERATIONS Workforce mobilisation offers the flexibility of being accessible wherever work or life takes you. It helps to improve out-of-office productivity allowing staff to better utilise their work hours, reduce commuting time and cost, while simultaneously increasing staff satisfaction. Staff can be located where and when they are needed, or indeed prefer to work, while maintaining their sense of team belonging using unified communications to prevent feelings of isolation. A dispersed workforce using foundational unified communications elements such as online collaboration and file sharing can keep staff productive in times of unplanned events and emergencies. 7. REDUCED OPERATING COSTS ENVIRONMENTAL SUSTAINABILITY 8. Reduced staff attrition and a broader pool from which to recruit can save significant cost, as can the requirement for less office real estate, facilities and staff travel. Less travel for staff meetings and fewer commuters on the road can assist organisations in reaching their environmental objectives.

GIVE US A CALL To discuss how Optus can help you through innovative communications solutions; contact your Optus Account Manager or call the Optus Business hotline on 1800 555 937 JOIN THE CONVERSATION Web Twitter Blog optus.com.au/business @optusbusiness yesopt.us/blog 2015 SingTel Optus Pty Limited. GMO 0331 1215 MZ