Cold Chain Game: Transportation Best Practices In Action
Agenda Company Overviews Our Approach End to End Supply Chain Best Practices Applying the Principles
Distributor to over 500 customers, across 50+ countries, and 6 continents Enjoyed by over 350 million consumers around the world Delight Joy Enriching Lives Our Mission is to continually delight Berry Consumers through alignment with our Customers and our Berry Growers An employer to over 7,000 people across Driscoll s and our independent growers, and to over 115,000 farm workers
Privately held company started in 2001 23 Offices and over 400 Employees State of the art equipment Family owned and value driven
25 years in cold chain monitoring and improvement, over 11 million shipments monitored annually Headquarters in Beverly, Massachusetts, over 35 global locations and 1,000 employees Leading provider of hardware, software and services, protecting perishable and high-value cargo around the world A part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX), a Fortune 50 company
$7+B Retailer Founded in 1916 100 Years! Headquartered In Rochester, NY 88 Stores With 45,000+ Employees Fortune 100 Best Companies To Work For 18 Straight Years
Best Practices In Action from Across the Supply Chain The right product, at the right place, at the right time Growers Supplier Carrier Technology Retailer Supply Chain Visibility Collaborative Cold Chain Management
Our Approach Holistic View of the Cold Chain Explore Available Technology Utilize Partnerships Set clear goals and expectations Continuous Improvement
Best Practices In Action from Across the Supply Chain The right product, at the right place, at the right time Growers Supplier Carrier Technology Retailer Supply Chain Visibility Collaborative Cold Chain Management
Field-packed Product is Received from Growers Over 450 Family Farmers Ranging from Less than 20 Acres to Over 2000 Acres Responsible for All Farming Operations Required to Pack to Driscoll s Product Specs Required to adhere to Driscoll s Food Safety & Labor Standards
Inspection & Sampling Attributes Weight Berry Counts Berry Defects Condition Appearance 12
Pre-Cooling A Key Step In the Process
Proper Loading Proper Temperature Technology Hand Off to Carrier Preparing to Ship
Best Practices In Action from Across the Supply Chain The right product, at the right place, at the right time Growers Supplier Carrier Technology Retailer Supply Chain Visibility Collaborative Cold Chain Management
Partnerships Understanding Expectations Familiarity with lanes and facilities Consistency Using the same drivers Commitment In tight capacity our partners come first Opportunities for Improvement Open dialogue to improve the process Remove road blocks to success
Drivers and Training Customer Requirements Pre-cooling Cleanliness Equipment Training Proper settings Continuous run vs. Auto Start/Stop Loading Procedures Air flow Pallet configuration Load security Temperature Spot check product temp during loading
Equipment & Technology Refrigeration Humidity control Preset product control Proper chutes Box Specifications Insulation thickness Air Ride, Weight Timely Notifications Remote monitoring E-mail alerts Food Safety Temperature tracking Door opening sensors Cleanliness
Real-Time Monitoring Press START button, LCD shows it was started properly GSM cellular antenna transmits temperature and location every 15 minutes Temperature is recorded even if antenna is out of range 3.25 in. x 6.25 in. x 1 in. (82 mm x 165 mm x 25 mm) Crush resistant, IP64 water proof housing, approved for incidental food contact Light sensor Run time 7 days, factory configurable up to 60 days
Shipment Tracking No alarms, good temperature Per Shipment: origin, destination, product (alarm settings), order #, carrier, planned arrival time
Email Alert Temperature Alarm Alarm triggered, email sent First 90 mins temperature history, averaging 48 F, above 37 F limit!
Wegmans Example Temperature Alarm Real time information leads to real time results. Product: Berries Load Value: $62k
Continuous Improvement Data for all shipments is collected Potential to aggregate performance along key metrics Ability to analyze data through trending and ranking Opportunity to share results with partners to drive improvement Potential to prevent problems instead of only reacting to them
Best Practices In Action from Across the Supply Chain The right product, at the right place, at the right time Growers Supplier Carrier Technology Retailer Supply Chain Visibility Collaborative Cold Chain Management
Receiving Product Quality Assurance Perform Various Tests Temperature Readings Geo/Temp Tales Storage Days of Supply Multi -Temperature Outbound to Stores Pre-Cooling Driver Training & Equipment Alignment to FSMA
Carrier Partnerships Carrier Business Review Meetings Continuous Improvement Establishing Expectations Service, Safety and Cost Webinars and SOPs To see YoY graphs, click here: To see current month graphs, click here: Strive to be Retailer of Choice Respect the Drivers Dock efficiency, honoring appointments Carrier Capacity To see the carrier breakdown, click here:
Business Value Started Program with a Goal of Significantly Reducing Produce Claims Reduced Produce Claim Dollars by 34% Year One
Gain Leadership Support In Summary: Establish Shared Vision with Key Supply Chain Partners Start with a Manageable Scope Position Your Organization for FSMA Regulations Continuous Improvement Approach to Drive Exceptional Service
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