FACILITATING THE EASE OF DOING BUSINESS 1
CONTENTS # Topic Page 1 Investment South Africa 3-5 2 Increasing investment to South Africa 6-8 3 One Stop Shop Concept 8-11 4 Implementation 11-13 5 Stakeholder Management 13-20 6 Operational Model 20-24 7 Questions 25 2
INVESTMENT SOUTH AFRICA Investment South Africa was formally established on 1 April 2016 (ISA) The division was delinked from Trade & Investment South Africa (TISA) to have a dedicated focus on foreign and domestic investment TISA also has a business unit that focusses on investments into Africa called Trade Invest Africa Investment South Africa is located at Block G, the dti campus The current divisional structure is aligned to the key economic sectors identified in the Industrial Policy Action Plan and currently has 45 staff members 3
SECTOR FOCUS GREEN ECONOMY SERVICES MANUFACTURING ADVANCED MANUFACTURING RESOURCE BASED INDUSTRIES 4
ONE STOP SHOP CONCEPT Investment Facilitation 5
ONE STOP SHOP CONCEPT 1. Serve and accessible entry point for investors in need of regulatory compliance with laws and / or regulations at a national level; 2. Change regulator decision process (registration, lisencing, permitting, land allocation or property registration) by increasing transparency, clarify regulations and improve the quality and timeframe of service; 3. Perform pre-and post investment screening for appropriate investors and investments into South Africa on a project by project basis; 4. Allocate various incentives (tax, land, training, free zones, etc.); 5. Participate in the regulatory reform / roadmap process of South Africa; 6. Provide pre-approval services (market data, costs, incentives, project approval, visits, local partners, etc.) to investors; and 7. Provide post approval services (permits, approvals, import equipment & raw materials, central bank profit repatriation, work permits, etc.) to the investor. 6
BUILDING BLOCKS Government Support Operational model Stakeholder Management Marketing & Communications Plan Reach (domestic & global) Capacity Building Proficient Staff 7
ONE STOP SHOP IMPLEMENTATION 8
NATIONAL AND PROVINCIAL COORDINATIOJN PARTNERSHIP ANCHORS Investment Climate Investment Project Coordination Immigration Reform Skills for Economy Terms of reference / guidelines MoUs / MoAs FREE STATE WESTERN CAPE GAUTENG NORTHERN CAPE INVESTSA NATIONAL KWAZULU- NATAL NORTH WEST MPUMALANGA LIMPOPO EASTERN CAPE 9
NATIONAL ONE STOP SHOP The One Stop Shop is located at Block F, the dti Campus The OSS is open from Monday to Friday (closed weekends and public holidays) The office hours is from 8h00-16h30 Receptionists Awaiting new 08 number Provincial One Stop Shops will open from April 2017 Video conference link Customer Relations Management System integration 10
NATIONAL AND PROVINCIALIMPLEMENTATION The InvestSA Western Cape One Stop Shop was launched on 8 September 2017 and the KwaZulu-Natal one on 18 November 2017 The operational launch of the One Stop Shop was attended by National and Provincial Government officials; Investors and Regulatory Agencies. President Zuma lauded this as an important milestone to enhance investor services and confidence. INVESTA ONE STOP SHOP KWAZULU-NATAL INVESTA ONE STOP SHOP WESTERN CAPE 11
STAKEHOLDER MANAGEMENT 12
GOVERNMENT PARTNERS SERVICE LEVEL AGREEMENTS ENTERED INTO : Minister of Trade and Industry (alternate chairperson) Minister of Agriculture, Forestry and Fisheries Minister of Cooperative Governance and Traditional Affairs Minister of Economic Development Minister of Energy Minister of Environmental Affairs Minister of Finance Minister of Health Minister of Home Affairs Minister of Labour Minister of Mineral Resources Minister of Public Enterprises Minister of Rural Development and Land Reform Minister of Science and Technology Minister of Water and Sanitation Minister of Small Business Development 13
ONE STOP SHOP OPERATIONAL MODEL 14
INVESTOR INTERFACE Telephonically / Customer Contact Centre Service on appointment Emailed leads/queries LANDING ZONE Online applications CRM CONNECTIVITY 15
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Contact Details Y. Hoosen Tel: +2712 394 1032 / 394 1895 Email: investsa@thedti.gov.za / yhoosen@thedti.gov.za 17