GLOBAL LOGISTICS INDIVIDUAL SOLUTIONS Damco is one of the world s leading providers of freight forwarding and supply chain management services For more than 100 years, we have been providing our customers with transportation and logistics solutions that support the way they want to do business wherever they are in the world 102-1 / AE FROM SINGLE SHIPMENTS TO INTEGRATED SUPPLY CHAIN MANAGEMENT Our hands-on services and strategic solutions are extensive and customised to meet our customers every need So whether it s a competitive rate for an urgent shipment or a strategic partner who can identify and create short-term efficiencies and build up long-term competitiveness, our team of logistics professionals is ready to help WE GET THINGS MOVING We are present in practically every corner of the world with hundreds of offices and a staff of 10,500 highly trained logistics professionals moving a volume of over 2,300,000 TEUs and over 60,000,000 KG of air freight annually Our customers include many of the world s largest companies who use our services because they know that wherever and whenever they need us, they are met with our consistently high quality service levels and a professional can-do attitude VISIT WWWDAMCOCOM FOR MORE INFORMATION PART OF THE MAERSK GROUP
DAMCO CHEMICAL DIRECT The end-to-end logistics solution for delivering into fast-growing emerging markets
FAST-GROWING, EMERGING MARKETS PROFIT FROM PLASTIC CONSUMPTION GROWTH IN EMERGING MARKETS Are you looking to provide better service or sell more to converters in fast-growing emerging markets such as India and Africa; markets that are hard to serve directly? Although you may already do business in these markets, there is probably room for improvement To compete with local producers, you need to offer shorter delivery times with guaranteed on-time delivery in full To service your customers efficiently, you need to be able to predict demand Your current set-up may well have limitations on both fronts As a result your people spend time tracking down shipments and sorting out problems in far-away places instead of building solid relationships with the customers that should be the key to your future growth Damco Chemical Direct is an end-to-end logistics solution designed to help producers of dry chemicals supply directly to converters in fast-growing, emerging markets DID YOU KNOW Certain emerging markets are predicted to increase their consumption of polymers and other chemicals at a rate well above established markets For example, HDPE consumption is expected to increase by up to 195% by 2020 in India (compared to 2005), while the comparative figure for Western Europe is only 37% Other markets that are predicted to grow aggressively include Africa (161%) and Brazil (173%) Source: Nexant Chem Systems report on Petrochemical Market Dynamics (2007) P 3
THE BENEFITS OF AN END-TO-END SOLUTION STOP DELIVERING TO PORT START DELIVERING TO DOOR Damco Chemical Direct is an end-to-end logistics solution designed to help producers of dry chemicals supply directly to converters in fast-growing, emerging markets Our people and extensive experience on the ground in these markets make it possible for you to provide unprecedented levels of service and reliability while gaining maximum efficiency and visibility all the way to the converter Damco Chemical Direct is the direct logistics solution that will differentiate you from competitors while lowering your total logistics cost
Damco Chemical Direct can provide you with the following benefits and at the same time mitigate the risks that are normally connected with a direct logistics approach: RELIABLE PRODUCT SUPPLY (GREATER THAN 99%) Establishing direct logistics relationships with converters in emerging markets can dramatically improve supply reliability Our dedicated team, global systems, standard processes for handling exceptions at key milestones, regular review of KPIs, and prevent, manage, recover principles ensure your goods arrive on-time every time HIGHER SERVICE LEVELS (CYCLE TIMES AND TRACEABILITY) Providing reliable point-of-destination delivery with short cycle times will be hard to match by competitors supplying indirectly In addition it will allow converters to operate with minimal inventory, thereby freeing up capital to invest in growth Visibility will also enable them to trace each delivery of raw material back to its origin on batch level LOWER LOGISTICS COSTS (BY UP TO 30%) Supplying directly can typically reduce total logistics costs by up to 30%, which enables you to invest savings in growth At the same time Damco can help secure required ocean carrier allocations, even during peak seasons, thereby ensuring consistent logistics costs and secured freight rates POSTPONEMENT OF FINAL DESTINATION DECISION (FLEXIBILITY) We can help deploy three different postponement strategies: Floating Warehousing, Delay in Transit, and Virtual Warehousing These solutions are ideal for companies looking to provide reliable service levels at lower cost in emerging markets where demand is typically more sporadic ACCURATE END-TO-END VISIBILITY (SALES ORDER LEVEL) We can provide Sales Order level supply chain visibility from multiple carriers from the point of manufacturing to final destination without complex IT integration requirements This ensures you always know what is happening with your shipments and customers, allowing you to stay in control, reduce risk while eliminating non-value adding activities and keeping carbon emissions to a minimum EASE OF MANAGEMENT & GROWTH (ONE CONTACT) With one point of contact, one contract and one bill, you can significantly reduce your administrative burden and the valuable resources you typically use tracking down shipments With access to our expert Chemical Supply Chain Development team you can explore new opportunities quicker, cheaper and with less risk than ever before P 5
THE MORE DIFFICULT A LOCATION IS TO REACH, THE MORE LIKELY YOU WILL FIND DAMCO THERE
DID YOU KNOW More than half of Damco s 10,500 employees are located in emerging markets Damco is represented in more than 110 countries around the world Some of the world s leading retailers and best-known brands use Damco as their logistics partner of choice when sourcing directly overseas, particularly in emerging markets This gives us first hand insight into where demand for products is moving and which manufacturers hold the greatest potential for delivering as agreed Last year we managed the movement of 2,500,000 TEUs and 60,000,000 KG of air freight for our customers around the world P 7
WHAT DAMCO HAS TO OFFER ALL THE COMPONENTS NEEDED TO PROVIDE THE MOST EFFICIENT END-TO-END LOGISTICS SOLUTIONS We can offer anything from freight forwarding to highly sophisticated and integrated end-to-end logistics solutions We know that no two customers are the same, and therefore we design individual solutions to meet individual needs, putting together only those components that are truly needed As an independent third party logistics provider we are not bound to one carrier, but instead work with many different partners to ensure objectivity and the best available price
SUPPLY CHAIN DEVELOPMENT Supply chain design, integration, development and optimization services SUPPLY CHAIN MANAGEMENT End-to-end management of supply chains at all levels operational, tactical and strategic VISIBILITY Our visibility systems provide data at whatever visibility level and milestones required We make sure you have the right trade documentation, authenticated by the right people at the right time, electronically available on-line ORIGIN SERVICES Our teams at origin provide all the services required to make sure your goods are shipped on-time, in the form required and in accordance with all local procedures, rules and regulations This includes: Sales order management Active exception handling Local transportation Warehousing Fitting of seabulk containers Transloading of bulk materials Customs clearance TRANSPORT SERVICES Our transport teams manage the planning and booking of all modes of transportation Our global network allows us to cover 10,000 air and sea corridors worldwide We provide full service solutions to meet all needs This includes: Origin and destination transport planning, booking and management Ocean and air freight planning, booking and management Floating warehousing Delay in Transit Data and document management DESTINATION SERVICES Our destination teams can meet all inland transportation needs Our flexible inland transportation services ensure your products are collected and delivered to the right place, on time and in full This includes: Customs clearance Warehousing and virtual warehousing Deconsolidation and other value added services Local transportation and distribution Invoice management SUPPLY CHAIN DEVELOPMENT SUPPLY CHAIN MANAGEMENT VISIBILITY ORIGIN SERVICES TRANSPORT SERVICES DESTINATION SERVICES
GLOBAL CAPABILITIES WE ARE LOCATED JUST AS CLOSE TO YOUR POTENTIAL CUSTOMERS AS WE ARE TO YOU We are experts in managing logistics operations in fast growing emerging markets such as India and inland Africa A brief overview of our global capabilities (as of June 2010) is shown here: NORTH AMERICA CANADA / USA LATIN AMERICA ARG COSTA RICA / CUBA / ECUADOR / EL SALVADOR / GU PANAMA / PARAGUAY / PERU / PUERTO RICO / URUGU BELGIUM / BULGARIA / CROATIA / CYPRUS / CZECH FINLAND / FRANCE / GEORGIA / GERMANY / GREECE KAZAKHSTAN / LATVIA / LITHUANIA / LUXEMBOURG PORTUGAL / ROMANIA / RUSSIA / SERBIA / SLOVAKI TURKEY / TURKMENISTAN / UKRAINE / UNITED KING BENIN / BURKINA FASO / BURUNDI / CAMEROON / C D IVOIRE / DJIBOUTI / DRC / ETHIOPIA / GHANA / KEN MAURITANIA / MAURITIUS / MOROCCO / MOZAMBIQ SOUTH AFRICA / SUDAN / TANZANIA / TOGO / TUNIS AFGHANISTAN / BAHRAIN / EGYPT / IRAN / IRAQ / JO QATAR / SAUDI ARABIA / SYRIA / UNITED ARAB EMIRA PAKISTAN / SRI LANKA NORTH ASIA CHINA / HONG K AUSTRALIA / CAMBODIA / INDONESIA / MALAYSIA / N THAILAND / VIETNAM
ON THE GROUND PRESENCE IN MORE THAN 110 COUNTRIES NORTH AMERICA EUROPE MIDDLE EAST NORTH ASIA Locations: 11 Locations: 120 Locations: 16 Locations: 31 Countries: 2 Countries: 46 Countries: 8 Countries: 4 People: 400+ People: 2100+ People: 200+ People: 2500+ LATIN AMERICA AFRICA SOUTH ASIA ASIA PACIFIC Locations: 36 Locations: 47 Locations: 22 Locations: 32 Countries: 15 Countries: 30 Countries: 5 Countries: 9 People: 600+ People: 600+ People: 500+ People: 1000+ Note: detailed people numbers exclude 2000+ blue collar employees in various locations ENTINA / BOLIVIA / BRAZIL / CHILE / COLOMBIA / ATEMALA / HONDURAS / MEXICO / NICARAGUA / AY EUROPE AUSTRIA / AZERBAIJAN / BELARUS / REPUBLIC / DENMARK / ESTONIA / FYROM / / HUNGARY / IRELAND / ISRAEL / ITALY / / MALTA / NETHERLANDS / NORWAY / POLAND / A / SLOVENIA / SPAIN / SWEDEN / SWITZERLAND / DOM / UZBEKISTAN AFRICA ALGERIA / ANGOLA / ENTRAL AFRICAN REPUBLIC / CHAD / CÔTE YA / MADAGASCAR / MALAWI / MALI / UE / NIGER / NIGERIA / RWANDA / SENEGAL / IA / UGANDA / ZAMBIA / ZIMBABWE MIDDLE EAST RDAN / KUWAIT / LEBANON / LIBYA / OMAN / TES / YEMEN SOUTH ASIA BANGLADESH / INDIA / ONG / JAPAN / KOREA / TAIWAN ASIA PACIFIC EW ZEALAND / PHILIPPINES / SINGAPORE / P 11
ALWAYS OPEN FOR BUSINESS WORLD CLASS SYSTEMS AND SUPPORT 24/7/365 In addition to our award wining customer support teams throughout the world, through the MyDamco portal (or EDI to your existing systems if you prefer), we provide the tools and data you need to stay in full control all day, every day The following are provided as standard: BOOKING AND INTEGRATION Online tool to ease booking process Data can be uploaded from/to ERP No EDI integration needed REPORTING 24-hour access Customized reports Multiple field selection Agreed milestones TRACK & TRACE Sales Order level visibility Multiple search criteria Connectivity with carriers Real time ELECTRONIC DOCUMENT MANAGEMENT Eight years storage Paper flow reduction Visibility to documentation process EXCEPTION MANAGEMENT Customized criteria Integrated in the portal P 13
HOW TO GET STARTED A MEETING WITH A SPECIALIST FROM OUR CHEMICAL TEAM IS ALL IT TAKES TO GET STARTED
Our global chemical team, comprising of experienced chemical logistics professionals, is available to meet at your request Before we meet we would like to understand your business in more detail to ensure we present you with facts rather than opinions about where we can add value to your existing operations, particularly in terms of reliability, efficiency and visibility Call or email one of our specialists today so we can discuss the facts upon which to have a meaningful business conversation Contact details can be found on wwwdamcocom If you would like to experience what Damco can do for you, we can arrange a trial with a small number of customers, where we can agree to deliver goods at the same cost as with your existing solution and then pass on any additional savings directly to you P 15