Karbon Best Practices: How to handle tax season

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Introducing Karbon A whole new approach to practice management karbonhq.com

events.karbonhq.com www.karbonhq.com Want to know how Feature Best practices: webinars: to double your firm? Bookkeeping Insights workflows Karbon Edition Two is here! events.karbonhq.com Client Tasks new staff Onboarding Triage Managing a remote team Kanban your day Managing To-dofirms are using Karbon How Work Templates Handling tax season

Before we get started A few tips

1 Close any apps that might slow the connection. 2 We ll discuss questions at the end of the webinar. 3 Have fun and learn!

Today s speakers Rob Flowers, CPA Karbon Customer Success Manager Ian Vacin Karbon VP Education & Partnerships

Best Practices: How to handle tax season #1: Ins and outs of checklists #2: Understand your workflow #3: Prep your tax checklist #4: Setup supporting components #5: Build your tax work template #6: Create and manage the work #7: Tips & tricks

Section #1: Ins & outs of checklists

Keys to checklists Generic & specific: Must be flexible yet customizable. Tight & light: Detailed enough to track but lightweight enough to use. Ownership is king: Clear ownership with clear hand-offs. Work just flows: Visibility must be baked in.

Generic & specific Generic: Work template: Superset of all clients defined by job roles Checklist item: Simply stated and applicable regardless of client Links: Point to a step-by-step process in your knowledgebase Specific: Checklist: Checklist items added/deleted as needed (80/20) Item description: Contains the nuance for each client

Tight & light Precise, efficient, easy-to-use, and easy to manage Keep checklist item names short Use verb + noun + object construction Leave the detail to the description Use links in the description to point to the step-by-step process No more than 5-9 items per list (use sections)

Work just flows Process phases = workflow statuses Keep to 3 to 5 statuses per work type Team members must relate to work statuses Last checklist item is to track, assign, and communicate

Ownership is king One owner per item, work status, checklist, work, and client Minimize baton passing group items where possible When the baton is passed, overcommunicate Separate checklists into sections preferably by ownership Work statuses should relate to person or team owning

Section #2: Understand your workflow

Overview flowchart (1120 tax process)

Steps to place the checklist in Karbon 1. Prep data table: Genericize step owners, convert duration to due date, update description and capture the high-level details. 2. Setup supporting components: In Practice Settings, add new work type, work statuses, job roles, and create work template. 3. Build work template: Copy & paste titles in Karbon; add item descriptions, job roles, and due dates per checklist item. 4. Publish & get work done.

Section #3: Prep your tax checklist

Prep checklist data table

Section #4: Setup supporting components

Practice settings: Job roles & work types

Practice settings: Workflow statuses

Section #5: Build your tax work template

Build work template

Finish & publish work template Just copy & paste to populate.

Section #6: Create and manage the work

Create new work from template

Get work done

And get visibility across the work

Demo

Section #7: Tips & tricks

Tips & tricks of checklists One owner for everything Checklists are an 80/20 client fit Keep detailed process in knowledgebase Think of it as a relay race Due dates & to-dos are not the same Preserve the ability to customize Don t be too rigid; every client is unique

Wrap Up

Recap: How to handle tax season in Karbon #1: Ins and outs of checklists #2: Understand your workflow #3: Prep your tax checklist #4: Setup supporting components #5: Build your tax work template #6: Create and manage the work #7: Tips & tricks

Want to know how to double your firm? Karbon Edition Two is here! karbonhq.com/editions

Questions?

Thank you Get Karbon karbonhq.com @KarbonHQ rob@karbonhq.com ian@karbonhq.com