Personalised Printing

Personalised Printing Christmas Cards 2016 PHOENIX TRADING Unit 6, 307-309 Merton Road SW18 5JS bespoke@phoenixtrading.com www.phoenixpersonalisedcards.com/uk Tel 020 8875 9944 Fax 020 88759901 Order Form COMPANY DETAILS COMPANY NAME YOUR NAME Please complete this form and return by email, fax or post - details above YOUR TITLE INTERNAL USE ONLY REF. DATE RECEIVED / / ADDRESS POSTCODE EMAIL TEL(1) TEL(2) NAME AND ID OF YOUR CONTACT (PHOENIX TRADER) DATE ORDER PLACED LAST DATE ORDER REQUIRED BY A CHOOSE YOUR CARD IMAGE (see pages 4 & 5 of our e-brochure) OPTION 1 Select one of our 294 images OPTION 2 Send us your photo OPTION 3 Design your own card OPTION 4 Commission an artist CODE TITLE COMMENTS/INSTRUCTIONS This needs to be print quality - between 300 and 600 DPI and submitted as Adobe Illustrator EPS or Photoshop TIFF/PSD or PDF. If in doubt, send it over and we will assess it for you. For optimum print quality, the minimum size for your image should be no smaller than the size of the card you are ordering. Please submit the finished artwork as a digital file. See option 2 for further details. Please give some indication of the sort of thing you are interested in and we will call you to discuss further. There will be an additional charge, from 50, for scanning and preparing the file ready for printing. We are happy to give you a quote once we see the artwork. B CHOOSE YOUR BOARD (see pages 6 & 7 of our e-brochure) Matt Textured Smooth and Varnished C SIZE BAND CHOOSE YOUR CARD SIZE AND QUANTITY (see pages 8 & 9 of our e-brochure) SIZE 250-499 500-999 1000-1999 2000-2999 3000-4999 5000-7999 8000-14999 15,000-49,999 50,000+ A 4x4 102x102 mm 96p 62p 56p 51p 47p 44p 42p 41p POA B 5x5 127x127 mm 1.03 69p 63p 58p 54p 51p 49p 48p POA C 6x6 152x152 mm 1.10 77p 71p 66p 62p 59p 57p 56p POA D 4 1/4 x6 108 x 152 mm 1 69p 63p 58p 54p 51p 49p 48p POA E 5x7 127x178 mm 1.10 77p 71p 66p 62p 59p 57p 56p POA F 5 3/4 x8 1/4 148x210 mm 1.20 87p 81p 76p 72p 69p 67p 66p POA G 3 1/2 x8 1/4 90x210 mm 1.10 77p 71p 66p 62p 59p 57p 56p POA H* 6x6 152x152 mm - 2.75 2.63 2.53 2.45 2.39 2.35 2.32 POA Prices are per card * Band H represents Advent Calendar Cards (see page 15-17) QUANTITY REQUIRED 1

D CHOOSE YOUR FINISHES (see pages 10-14 of our e-brochure) Prices are per card 250-499 500-2999 3000+ Flitter 11p 9p 7p Die-Cutting 14p 12p 10p Embossing 12p 10p 8p Foiling 13p 11p 9p QUANTITY REQUIRED If you choose a finish for one of our images, the area to be flittered, foiled, embossed or die-cut is predetermined. There may be an additional charge for any changes. Your electronic proof will include an overlay to indicate the exact areas to be flittered/foiled/embossed/die-cut. E PERSONALISE YOUR LAYOUT (see pages 20-21 of our e-brochure) Gill Sans Italic Didot Italic Times New Roman CHOOSE A FONT Helvetica Neue If no font is specified, we will select Helvetica Neue as our default font. FRONT OF CARD (PAGE 1) If you are choosing one of our 294 card designs and would like to include a message, please provide details. Details: e.g. message, font, position, etc. If you are providing your own photograph, please indicate whether you would like a border and /or a message (see page 4 of the brochure for an example) Details: e.g. message, font, position, width of border, etc. INSIDE CARD - LEFT SIDE (PAGE 2) Details: e.g. message, charity text/logo, your logo. To be printed in black/greyscale or colour (see extra charges for colour below). Leave this blank if you prefer to have no details on this page. Here is a typical message you may like to consider adopting Company Name is proud to have supported Charity Name for the past two years. In 2016, we have donated X towards their excellent work. 2

INSIDE CARD - RIGHT SIDE (PAGE 3) Details: e.g. message, charity text/logo, your logo, signatures and doodles. To be printed in black/greyscale or colour (see extra charges for colour below). Leave this blank if you prefer to have no details on this page. SUGGESTED GREETINGS: Best wishes for Christmas and the New Year Season s Greetings Merry Christmas The staff and directors at xxx would like to wish all our valued customers best wishes for Christmas and a very happy and prosperous 2017 BACK OF CARD (PAGE 4) Subject to space, the default details on the back of the card are as follows (see page 72): Recycle logo, FSC logo, Printed in Britain logo, Phoenix Logo, Title, Artist, Code. Details: e.g. message, charity text/logo, your logo. To be printed in black/greyscale or colour (see extra charges for colour below). SUBMITTING ARTWORK Please be as clear as possible when indicating your preferred layout. We will use our 25 years of experience to interpret your instructions and provide something balanced and aesthetically appropriate. You will receive up to 2 proofs for your approval; there may be a charge for additional proofs. It is important for us to get it right. Any logos or images of signatures, doodles, etc., should be emailed to bespoke@ phoenixtrading.com. Please include your company name, as it appears at the top of this order form, for identification purposes. 3

F EXTRA LAYOUT/DESIGN CHARGES NO ADDITIONAL CHARGES FOR: Black/greyscale images or any text or logo printed on the front, back or inside of the card. Full colour images, text or logos, printed on front (page 1) and back (page 4) of the card. ADDITIONAL CHARGES WILL APPLY FOR: Colour printing (images, logos or text) on inside of the card (pages 2 and 3) add an extra 25p per card. If you want a specific font that we need to purchase, there will be a charge. We will advise you and add it to the order total. G SPECIAL ENVELOPES (see pages 18-19 of our e-brochure) A 130gsm high quality white cartridge envelope is included in the price. However, if you would like a specific colour/finish, please choose from the options below. ADDITIONAL PRICE PER ENVELOPE SEE SECTION C FOR SIZE BAND B,D C,E,H F A*,G* Fleck Kraft Recycled 115gsm 1p 1p 4p 6p Recycled White 100gsm 1p 4p 4p 6p Gold 95gsm 5p 6p 9p 8p Silver 100gsm 5p 6p 9p 8p Pearlescent White 100gsm 4p 4p 8p 8p White Laid 100gsm 2p 3p 5p 6p White Hammer 100gsm 2p 4p 6p 6p Black 100gsm 4p 4p 8p 6p Scarlet Red and other deep colours 100gsm 2p 3p 5p 6p Cream and other pastel shades 100gsm 1p 2p 4p 6p Bespoke printing COST (BAND X QTY) * Minimum quantity 5,000 (made to order) H BESPOKE ENVELOPE PRINTING (see pages 18-19 of our e-brochure) A logo printed in black and white/colour on apex (flap) Add 50 per order (any quantity over 500) Printing to cover one side (inside or outside) black and white/colour QUANTITY REQUIRED 500-1999 20p per envelope 2000-4999 17p per envelope 5000+ 10p per envelope If you would like a quote for special personalised envelopes with, for example, foiling, embossing, speciality papers etc., please give us some indication of what you are after and we will call you to discuss your requirements. Please ensure you obtain a quote from us before completing payment details. If you wish Comments/Instructions to design your own envelope, please submit your file to bespoke@phoenixtrading.com and include your company name as it appears on the top of the order form. Your design needs to be print quality - between 300 and 600 DPI and submitted as Adobe Illustrator EPS or Photoshop TIFF/PSD or PDF. If in doubt, send it over and we will assess it for you. For optimum print quality, the minimum size for your image should be no smaller than the size of the envelope you are ordering. We will supply the template for your guidance. 4

I CHARITY DONATION (see pages 22-23 of our e-brochure) OPTION 1 - NOMINATE YOUR OWN CHARITY Name of charity/good cause Charity number Contact name Contact Telephone number Add any message you would like to include relative to your donation eg. mission statement, donation value, etc. in section E. With their permission, would you like to include the charity s logo? OPTION 2 - SUPPORT THE PHOENIX INTERNATIONAL CHARITY How much would you like to donate through The Phoenix International Charity? The message on the card will read (unless you specify other-wise): This year, 2016, we are making a donation of X, through The Phoenix International Charity, to a wide range of good causes, including Cancer Research UK, Macmillan Cancer Support and Together for Short Lives. www.phoenixinternationalcharity.org Is there a particular charity we are supporting this year that you would like to make your full donation to? Details J DELIVERY is a standard 10 to any one UK address regardless of quantity ordered. DELIVERY ADDRESS (if different from above) COMPANY NAME YOUR NAME ADDRESS DELIVERY INSTRUCTIONS (eg. office hours only) TEL POSTCODE We will aim to despatch your order within 20 working days from the date we receive confirmation of your approval of the electronic proof. For an order placed in September, this should be quicker. The earlier you get your order in, the earlier you will receive your cards. Allow an extra week for Advent calendar cards. K PAYMENT Please fill in the following sections (with information brought forward from this order form). C Card D Finish F Extra lay-out/design charges G Special Envelopes H Bespoke Envelope Printing J Delivery 10 10% discount (order by 10 Oct) VAT (20%) I Charity Donation GRAND 50% to be paid upon proof approval. 50% to be paid before delivery. I have read and agreed to the Terms and Conditions Signature Date 1 Please enclose/send a cheque made payable to Phoenix Trading 2 Would you prefer to be invoiced? Name Email 3 CARD VISA Mastercard Card Number Valid From / Expiry Date / Cardholder s name Authorised card signature (for email invoice) We will need to call you to get the security code from the back of your card. Please do not commit this to paper! 4 Bank Transfer: Phoenix Trading - Sort Code 30 98 36 - Account No. 01349956 (Please use your company name as a reference) If paying by bank transfer, please contact us to advise when payment has been made. 5

PERSONALISED CHRISTMAS CARDS Terms & Conditions of Supply 1 INTERPRETATION 1.1 Hereinafter buyer ( Buyer ) means an entity purchasing personalised products ( Products ) from The Trading Company Limited t/a Phoenix Trading ( Company ). 2 BASIS OF SALE 2.1 The Company shall sell and supply the Products to the Buyer subject to these Terms & Conditions, which shall govern the contract ( Contract ) for the sale of the Products. 2.2 When a Buyer places an order, the Company will send an Order Confirmation to the Buyer s provided email address within three working days of receipt of the order. The Buyer should check the details in the Order Confirmation for accuracy and acknowledge receipt by email within two working days. If the Buyer has not received an Order Confirmation within three working days of placing the order, it is the Buyer s responsibility to contact the Company. 2.3 Any errors in the Order Confirmation should be notified to the Company within two working days of receipt. 2.4 Upon receipt of the Buyer s confirmation that the Order Confirmation is accurate, the Company will send an electronic PDF proof for the Buyer s approval within five working days. Should the Buyer wish to make an alteration to the first proof, the Company will send an amended proof for approval. There may be a charge if more than two proofs are required. 2.5 The Company shall incur no liability for any errors not corrected by the Buyer in proofs so submitted. A Buyer that is shown a proof and fails to see and correct an error has accepted that error on the proof and shall be liable to pay in full. 3 PRICE OF GOODS AND TAXES 3.1 The price of goods will be the prices indicated on the order form. 3.2 Value added tax at the prevailing rate will be added to the order value. If the rate of VAT changes, the Company reserves the right to alter the VAT amount. 4 PAYMENT 4.1 Phoenix Trading will issue an invoice and the Buyer shall pay 50% at time of proof approval and the balance of the invoice in full before despatch of the Products. The Company will ship the Products within one working day upon receipt of cleared funds. 4.2 Accepted ways of payments are: Visa, Visa Debit or Mastercard, cheque or bank transfer. 4.3 The Buyer agrees to pay any bank charges associated with the transfer of monies into the Company s UK bank account. 5 DELIVERY AND PERFORMANCE 5.1 Any dates quoted for delivery of the Products are approximate only and the Company shall not be liable for any delay in delivery of the Products. 5.2 If the Company s supply of the products is delayed by an event outside the Company s control, the Company will contact the Buyer as soon as possible and will take steps to minimise the effect of the delay. Provided the Company does this, it will not be liable for delays caused by the event, but if there is a risk of substantial delay the Buyer may contact the Company to end the Contract and receive a refund for any products paid for but not received. 5.3 The Company has a legal duty to supply Products that are in conformity with the Contract. By law the Buyer s Products must correspond with their description and any sample by reference to which they were ordered. They must also be of satisfactory quality and be reasonably fit for the purposes for which such Products are normally used or for which you informed the Company that you wanted them. The images of the products in our e-brochure, or card samples provided by a Phoenix Trader, are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images. 5.4 If the Buyer fails to take delivery of the Products or fails to give the Company adequate delivery instructions then, without prejudice to any other right or remedy available to the Company, the Company may order the disposal of the Products, and no refunds will be made in respect of such Products. 5.5 The Buyer shall inspect the Products upon their delivery. Any claim for any defect in the Products shall be notified in writing to the Company along with electronic photographic evidence within four days of delivery. 6 RISK AND PROPERTY 6.1 Risk of damage to or loss of the Products shall pass to the Buyer at the time of despatch of the Products from the Company s warehouse. The Buyer should ensure that the Products are insured in respect of damage or loss during carriage, as no compensation in respect of loss or damage will be considered by the Company. 6.2 The property of the Products shall pass to the Buyer upon the payment in full of the price of the Products. 7 COPYRIGHT AND TRADE MARKS 7.1 Phoenix Trading is the owner or the authorised licensee of the copyright in the Products. Unauthorised use of the materials, including reproduction, modification or distribution without Phoenix Trading s prior consent is strictly prohibited. 7.2 The Phoenix Trading name and logo and all related product and service names are trademarks of Phoenix Trading and may not be used without Phoenix Trading s prior written consent. 7.3 When personalised Christmas cards have been printed with the Buyer s own design, the Buyer shall warrant that they own the copyright or licence and shall indemnify the Company against any losses, damages, costs, or reputational damage suffered or incurred by the Company arising out of or in connection with ownership of the copyright. 8 LIABILITY 8.1 In the case of defective Products, other than in the case of trivial defects or colour variations, the Company may replace the Products free of charge. 8.2 Under no circumstances shall the Company be liable to the Buyer for any loss of contracts, profits, revenue, business, or for any indirect or consequential loss howsoever caused. 8.3 The Company s entire liability under the Contract shall not exceed the price of the Products which are the subject of the claim of the Buyer. 9 RETURNS 9.1 The Company shall not accept returns of unwanted products or products with which the Buyer is not satisfied (other than defective Products under clause 8.1). 9.2 The Company cannot offer refunds or exchanges for Products which have been personalised, unless the products are faulty or are not as described. 10 FORCE MAJEURE Neither party shall be liable for any failure of or delay in performance of its obligations under this Contract if and to the extent that such failure or delay is due to circumstances beyond its reasonable control, including, without limitation (whether similar or dissimilar), acts of God, acts of a public enemy, terrorist acts, fires, floods, wars, civil disturbances, accidents, insurrections, blockades, embargos, storms, explosions, damage to its plants, labour disputes (whether or not the employees demands are reasonable and within the party s power to satisfy), acts of any governmental body (whether civil or military, foreign or domestic), all perils of the seas and other waters, failure of or delay of third parties or governmental bodies from whom a party is obtaining or must obtain rights of way, easements, franchises, permits, machinery, materials, equipment, transportation, independent contracting, or supplies to grant or deliver the same, or inability to obtain labour, materials, equipment, or transportation (collectively and severally referred to herein as a Force Majeure event), nor shall any such failure or delay give the other party the right to terminate this Agreement. Each party shall use its reasonable efforts to minimize the duration and consequences of any failure or delay in performance resulting from a Force Majeure event. 11 LEGAL 11.1 The order and contract of sale shall be governed by, and construed in accordance with the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with any order or sale contract. 11.2 These Terms & Conditions do not affect the Buyer s statutory rights as a consumer. The Trading Company Limited, T/A Phoenix Trading, Unit 6, 307-309 Merton Road London SW18 5JS T: 020 8875 9944 F: 020 8875 9901 E: info@phoenix-trading.co.uk Registered Office: 73 Park Lane, Croydon SURREY CR0 1JG Registered in England No. 4060777 VAT Reg No. 927 1141 43 6