No. LIT-1901052 Issued November 2017 Metasys Enterprise Management (MEM) Johnson Controls Metasys Enterprise Management (MEM) is a comprehensive analytical cloud-based optimization tool that pro-actively analyzes building energy and equipment data to identify issues, faults and opportunities for improved performance and operational savings. Using parent-child meter/ equipment space relationships, MEM provides for enterprise building performance comparisons and lifecycle management. Powerful analytics root out energy and equipment related problems 24x7. These analytics run in the background and find energy and equipment anomalies. Actionable information is provided to the customer through the Fault Detection and Diagnostic (FDD) feature. MEM works with Metasys Building Automation and 3rd Party Building Automation Systems (BAS) that support BACnet IP communications to provide a holistic view and insights at every space with respect to equipment operation starting from portfolio down to sub-spaces within the building. Coupled with the MEM Data Collector, it has the flexibility to integrate directly with meters using BACnet IP and is easy to configure. The application is easy to use with a built-in intuitive help feature making it easy for users to use the software. Refer to the Metasys Enterprise Management Product Bulletin (LIT-12012497) for important product application information. Features Energy Management The base software is comprised of the MEM Energy Management software which collects, analyzes, and displays information for all configured physical meters/virtual meters in a facilities operation. Automatically collects, analyzes, and displays information for all configured physical meters and virtual meters located in a facilities operation. Information for energy demand and consumption can be aggregated and displayed using baselines with various out of the box dashboards. Custom dashboards can also be configured to a user s needs. Easy to understand summary reports can be generated from the dashboard data utilizing the built-in automated reporting tool. Proactively predicts future energy usage by employing pattern analysis allowing users to quickly and seamlessly understand the return on efficiency investments, Used alone, or coupled with Equipment Management add-on, it provides a system that allows easy enterprise performance comparisons and life cycle management providing detailed visibility into site operations. The Weather Normalization feature normalizes the consumption information by utilizing degree days, cooling degree days or heating degree days, to account for large swings in weather that might impact a buildings energy usage. Energy Fault Detection and Diagnostics provide for energy monitoring of high unoccupied loads and non-working day consumption, fault detection of meters, and performance monitoring of exceeding baselines or low power factor. Equipment Management (includes Asset Maintenance) The Equipment Management software collects, analyzes, and displays information of all configured equipment points. Combined with the Energy Management software, it provides a complete package for enterprise management. The Equipment Management add-on of MEM provides the connectivity to monitor, analyze, troubleshoot and maintain configured equipment points located in a customer s facility. Rule driven fault detection, notification and diagnostics are displayed in a time series format with total duration of existence allowing equipment managers to easily pinpoint and fix equipment problems. All data is displayed in easy to read dashboards and provides for developing custom equipment KPIs. Asset Maintenance Provides specific dashboards to display information on work orders, service reports and maintenance KPIs. Users can use the information to generate and track Work Orders, check Service teams by tracking specific KPIs, allocate resources to closing tickets, and measure performance of maintenance Asset Related Work Orders etc. MEM revolutionary analytics use main rule, diagnostic rules, work orders and service reports to assist in scheduling and performing predictive maintenance. Data Collector The Metasys Enterprise Management Data Collector is an industrial PC that provides connectivity to meters and building automation systems to extract data for the MEM application. This gateway uses Internet of Things (IOT) capabilities to collect and push data to the cloud. Refer to Metasys Enterprise Management Data Collector Product Bulletin (LIT-12012343) for further information. Applications The MEM system is comprised of hardware and software components working closely together to provide performance monitoring over a site s meters, HVAC and other building systems. Technical Specifications MEM uses industry-standard system security and encoding protocols to protect against unauthorized access to data and control systems. Refer to Metasys Enterprise Management (MEM) Product Bulletin (LIT- 12012497) for details. MEM Cloud Hosted Solution MEM Cloud Hosted Solution Metasys via ADX/ADS is used to support existing Metasys applications installed in customer s facilities. MEM Cloud Hosted Solution Metasys via BACnet IP is used to support existing BACnet IP communications. MEM Cloud Hosted Solution 3rd Party BAS via BACnet IP is used to support existing Building Automation Systems via BACnet IP communications. MEM Cloud Hosted Solution BACnet IP Meters is used to support existing BACnet IP / Meters communications. Software Licensing MEM software is provided and activated through cloud based licenses subscribed by the customer (through JCI Channels), in 1 or 3 year renewable options (see Table 2 MEM Ordering Information). The licenses are all inclusive with software, technical support, maintenance, and revision releases. Revision releases include new enhancements and are indicated by a new release number and what s new information.the license subscription fees do not cover any labor or other incidental costs. Newly placed 1-year subscriptions are active for 1 year from the date the license is activated. Newly placed 3-year subscriptions are active for 3 years from the date the license is activated. Licenses are not automatically renewed. Users must renew the license at the end of the 1
agreement. Thirty (30) days before a license (1yr or 3 yr) is set to expire, users are notified of the expiration at each login up to the day of expiration. The notification will say Please contact your Building Controls Representative to renew license immediately. If the user does not renew within the allotted time frame, a grace period of 30 days goes into effect; data will continue to be collected but the user will not be able to see any Dashboards, Reports, Work Order management, etc. After the 30th day, data collection will cease. Upon further login, the user will see a screen notification that the subscription has expired and to contact their Building Controls Representative. License Tiers The base (Energy Management software) licenses can be ordered in tiers: Basic, Deluxe, Premier, Enterprise15, Enterprise30, Enterprise60, Enterprise120, Enterprise240, Enterprise500, or Enterprise(Q), that support customer requirements according to the number of meters or equipment points. See Table 1 for tiers and supporting criteria. Table 1: License Tiers Tier Meters Equipment Points Basic 0-25 0-1000 Deluxe 26-100 1001-2500 Premier 101-250 2501-5000 Enterprise15 251-1000 5001-15000 Enterprise30 1001-2000 15001-30000 Enterprise60 2001-3000 30001-60000 Enterprise120 3001-4000 60001-120000 Enterprise240 4001-5000 120001-240000 Enterprise500 5001-6000 240001-500000 Software Application Licenses Enterprise(Q) 6001+ 500001+ New current release MEM software is available for users that do not have a previous Note: Anything related to a meter (KwH, Kw, version of MEM that is accessed through the P.F) and mapped to MEM counts as 1 meter cloud with the applicable annual license. and does not count as an equipment point. Meters are exclusive of Equipment Points. Note: The Equipment Management software is an add-on software to the Base Energy Table 2: Examples Management software. It cannot be licensed Meter 1 Meter without first licensing the Energy Management - kwh (consumption) software. - kw (demand) - P.F. (power factor) Equipment Average Points Chillers 10 Boilers 7 AHU 12 FCU 8 VAV 8 UV 4 RTU 10 Cooling Tower 3 License Tier Scenarios Example 1: Customer has a facility with two buildings, 24 meters total and no equipment requirements. S/he would order Energy Management Basic software. Example 2: Customer has a facility with two buildings, 24 meters but 1100 equipment point requirements. S/he would order Energy Management Deluxe and Equipment Management Deluxe software. Example 3: Customer has a facility with three buildings, 75 meters but 2600 equipment point requirements. S/he would order Energy Management Premier and Equipment Management software. Note: Although there are only 75 meters, the number of equipment points (2600) requires ordering the higher tier (Premier). Migration Software MEM migration software allows the user to migrate from a previously licensed tier upward to another tier (example: Basic to Deluxe or Basic to Premium) when facility parameters require it, even if the previous subscription has not reached the full term of the agreement. All software migrations require re-licensing after the migration. Example: A customer has a facility with 20 meters and orders a Basic license (0-25 meters). After the first 6 months, he wants to add another building with 30 meters bringing his total to 50 meters which now requires a Deluxe license (26-100 meters). Migration software allows the customer to easily apply the remaining 6 months of the Basic license towards a Deluxe license. Note: At the renewal period of a license subscription, users may opt to change their renewal from their current license to a lower tier license if applicable. 2
Ordering Information Software subscriptions can be ordered through your JCI channel Representative. Note: The Equipment Management software is an add-on software for Energy Management. It cannot be licensed without first licensing the Energy Management software. Equipment MS-MEM-HWHDC-0 Metasys Enterprise Management Data Collector Refer to Metasys Enterprise Manage Data Collector Product Bulletin (LIT-12012343). Energy Management Software MS-MEM-BH-1Y Basic One Year (up to 25 meters/1000 points) MS-MEM-BH-3Y Basic Three Year (up to 25 meters/1000 points) MS-MEM-DH-1Y Deluxe One Year (up to 100 meters/2500 points) MS-MEM-DH-3Y Deluxe Three Year (up to 100 meters/2500 points) MS-MEM-PH-1Y Premier One Year (up to 250 meters/5000 points) MS-MEM-PH-13Y Premier Three Year (up to 250 meters/5000 points) MS-MEM-E15H-1Y Enterprise15 One Year (up to 1000 meters/15000 points) MS-MEM-E15H-3Y Enterprise15 Three Year (up to 1000 meters/15000 points) MS-MEM-E30H-1Y Enterprise30 One Year (up to 2000 meters/30000 points) MS-MEM-E30H-3Y Enterprise30 Three Year (up to 2000 meters/30000 points) MS-MEM-E60H-1Y Enterprise60 One Year (up to 3000 meters/60000 points) MS-MEM-E60H-3Y Enterprise60 Three Year (up to 3000 meters/60000 points) MS-MEM-E120H-1Y Enterprise120 One Year (up to 4000 meters/120000 points) MS-MEM-E120H-3Y Enterprise120 Three Year (up to 4000 meters/120000 points) MS-MEM-E240H-1Y Enterprise240 One Year (up to 5000 meters/240000 points) MS-MEM-E240H-3Y Enterprise240 Three Year (up to 5000 meters/240000 points) MS-MEM-E500H-1Y Enterprise500 One Year (up to 6000 meters/500000 points) MS-MEM-E500H-3Y Enterprise500 Three Year (up to 6000 meters/500000 points) For projects with 6001+ meters or 500001+ points, send Enterprise(Q) (6001+ meters/5000001+ points) quotation requests to: BE-EIS_SUPPORT@JCI.COM 3
Energy Management Software Bundled with Equipment Management Software MS-MEM-BH-B MS-MEM-BH-B3 MS-MEM-DH-B MS-MEM-DH-B3 MS-MEM-PH-B MS-MEM-PH-B3 MS-MEM-E15H-B MS-MEM-E15H-B3 MS-MEM-E30H-B MS-MEM-E30H-B3 MS-MEM-E60H-B1 MS-MEM-E60H-B3 MS-MEM-E120H-B1 MS-MEM-E120H-B3 MS-MEM-E240H-B1 MS-MEM-E240H-B3 MS-MEM-E500H-B1 MS-MEM-E500H-B3 For projects with 6001+ meters or 500001+ points, send quotation requests to: BE-EIS_SUPPORT@JCI.COM Basic One Year (up to 25 meters/1000 points) Basic Three Year (up to 25 meters/1000 points) Deluxe One Year (up to 100 meters/2500 points) Deluxe Three Year (up to 100 meters/2500 points) Premier One Year (up to 250 meters/5000 points) Premier Three Year (up to 250 meters/5000 points) Enterprise15 One Year (up to 1000 meters/15000 points) Enterprise15 One Year (up to 1000 meters/15000 points) Enterprise30 One Year (up to 2000 meters/30000 points) Enterprise30 Three Year (up to 2000 meters/30000 points) Enterprise60 One Year (up to 3000 meters/60000 points) Enterprise60 Three Year (up to 3000 meters/60000 points) Enterprise120 One Year (up to 4000 meters/120000 points) Enterprise120 Three Year (up to 4000 meters/120000 points) Enterprise240 One Year (up to 5000 meters/240000 points) Enterprise240 Three Year (up to 5000 meters/240000 points) Enterprise500 One Year (up to 6000 meters/500000 points) Enterprise500 Three Year (up to 6000 meters/500000 points) Enterprise(Q) (6001+ meters/500001+ points) Equipment Management Software (Add-on; must have licensed Energy Management Software) 20% discount on 1 or 3 year license when bundled with Energy Management Software;10% discount on 3 year license (over 3 years when purchased separately) MS-MEM-EQP-1Y MS-MEM-EQP-3Y One Year License Three Year License 4
Migration Software MS-MEM-HBD-8 MS-MEM-HBP-8 MS-MEM-HBE15-8 MS-MEM-HBE30-8 MS-MEM-HBE60-8 MS-MEM-HBE120-8 MS-MEM-HBE240-8 MS-MEM-HBE500-8 MS-MEM-HDP-8 MS-MEM-HDE15-8 MS-MEM-HDE30-8 MS-MEM-HDE60-8 MS-MEM-HDE120-8 MS-MEM-HDE240-8 MS-MEM-HDE500-8 MS-MEM-HPE15-8 MS-MEM-HPE30-8 MS-MEM-HPE60-8 MS-MEM-HPE120-8 MS-MEM-HPE6240-8 MS-MEM-HPE500-8 Basic to Deluxe (in months, must order for balance of months for the one year or 3 year Basic to Premier (in months, must order for balance of months for the one year or 3 year Basic to Enterprise15 (in months, must order for balance of months for the one year or 3 year Basic to Enterprise30 (in months, must order for balance of months for the one year or 3 year Basic to Enterprise60 (in months, must order for balance of months for the one year or 3 year Basic to Enterprise120 (in months, must order for balance of months for the one year or 3 year Basic to Enterprise240 (in months, must order for balance of months for the one year or 3 year Basic to Enterprise500 (in months, must order for balance of months for the one year or 3 year Deluxe to Premier (in months, must order for balance of months for the one year or 3 year Deluxe to Enterprise15 (in months, must order for balance of months for the one year or 3 year Deluxe to Enterprise30 (in months, must order for balance of months for the one year or 3 year Deluxe to Enterprise60 (in months, must order for balance of months for the one year or 3 year Deluxe to Enterprise120 (in months, must order for balance of months for the one year or 3 year Deluxe to Enterprise240 (in months, must order for balance of months for the one year or 3 year Deluxe to Enterprise500 (in months, must order for balance of months for the one year or 3 year Premier to Enterprise15 (in months, must order for balance of months for the one year or 3 year Premier to Enterprise30 (in months, must order for balance of months for the one year or 3 year Premier to Enterprise60 (in months, must order for balance of months for the one year or 3 year Premier to Enterprise120 (in months, must order for balance of months for the one year or 3 year Premier to Enterprise240 (in months, must order for balance of months for the one year or 3 year Premier to Enterprise500 (in months, must order for balance of months for the one year or 3 year 5
Migration Software MS-MEM-HE1530-8 Enterprise15 to Enterprise30 (in months, must order for balance of months for the one year or 3 year MS-ME-HE1560-8 Enterprise15 to Enterprise60 (in months, must order for balance of months for the one year or 3 year MS-ME-HE15120-8 Enterprise15 to Enterprise120 (in months, must order for balance of months for the one year or 3 year MS-ME-HE15240-8 Enterprise15 to Enterprise240 (in months, must order for balance of months for the one year or 3 year MS-ME-HE15500-8 Enterprise15 to Enterprise500 (in months, must order for balance of months for the one year or 3 year MS-MEM-HE3060-8 Enterprise30 to Enterprise60 (in months, must order for balance of months for the one year or 3 year MS-ME-HE30120-8 Enterprise30 to Enterprise120 (in months, must order for balance of months for the one year or 3 year MS-ME-HE30240-8 Enterprise30 to Enterprise240 (in months, must order for balance of months for the one year or 3 year MS-ME-HE30500-8 Enterprise30 to Enterprise500 (in months, must order for balance of months for the one year or 3 year MS-ME-HE60120-8 Enterprise60 to Enterprise120 (in months, must order for balance of months for the one year or 3 year MS-ME-HE60240-8 Enterprise60 to Enterprise240 (in months, must order for balance of months for the one year or 3 year MS-ME-HE60500-8 Enterprise60 to Enterprise500 (in months, must order for balance of months for the one year or 3 year MS-M-HE120240-8 Enterprise120 to Enterprise240 (in months, must order for balance of months for the one year or 3 year MS-M-HE120500-8 Enterprise120 to Enterprise500 (in months, must order for balance of months for the one year or 3 year MS-M-HE240500-8 Enterprise240 to Enterprise500 (in months, must order for balance of months for the one year or 3 year 6