Automated Testing Tool For POS applications Connie Driscoll CEO CDA RHISCOM s Representative connie@cdriscollassociates.com
RHISCOM RHISCOM, specialized company and also a company fullyengrossed with the Retail Industry We use technology to benefit the business results 18 % of our income is destined for Learning, Research and Development. Based on simple rules, we enhance the organizational learning, to ensure our clients development.
History Our solutions run in more than 50,000 POS in America Strategic alliances in North America, Central America and South America as well RHISCOM, T.G.C.S (IBM ) Business Partner since 1998 AUTOMATON is multi-platform, hardware and software RHISCOM builds world wide quality solutions Under business retail standards like ARTS, UP, and CMMI
OUR PRESENCE Argentina Bolivia Brasil Chile Colombia Costa Rica Dominican Republic Ecuador El Salvador Mexico Panama Paraguay Peru Uruguay USA Venezuela
Rhiscom s services and products presence ACE (Implm.) : Chile, Costa Rica, Colombia, El Salvador, Peru and Dominican R. Services for IBM/TGCS product BOPOS : Chile, Colombia, Paraguay, Panamá, El Salvador and Dominican R. Trickle data collect by RHISCOM VIGÍA : Chile, Bolivia, Peru, El Salvador and Dominican R. Terminal /POS monitoring by RHISCOM AUTOMATON Regression Testing tool by RHISCOM Customizer and localizator tool by RHISCOM Promotion mangement by RHISCOM Electronic payments system by RHISCOM : Chile, Colombia, Costa Rica, EE. UU. and México POS CUSTOMIZER: Chile, Peru, Bolivia, El Salvador and Dominican R. AGATA : Colombia, El Salvador and Perú ORKESTOR : Chile, Panama and R. Dominicana
SA Domestic customers
Overseas customers
Standards RHISCOM is ARTS member since 2006 ARTS is a National Federation Retail division Enhance our criteria to work under standards. Increase discipline, skills and knowledges of our professional teams getting most quallity and connectivity of our products Best approach with new customers Soonest and easiest solutions implementation More satisfied customers
RHISCOM at NRF AUTOMATON powered by RHISCOM was exhibited during the latest three NRF Big Show versions, 2012 up to 2014 Being the first Latin-American company in IT introducing a product at NRF in 102 years At the ARTS pavilion
AUTOMATON Your ticket AUTOMATON ROBOT Patent Pending
Your ticket Automaton Operator Display Automaton (DUAL) Processor Virtualized Hardware Peripherals Automaton Software (Windows) Automaton Processor Rear view Internal view
Numerical control used for Pin Pads
Automaton QA POS Configuration POS Servers Decrease time to market Multiple Configurations Requires 1 Terminal No Extra Equipment Executes 1000+ T.C's Daily
AUTOMATON A new technology to Retail Industry service Fully automated Aimed to give support not only to the QA Area, but also to programming departments and to operational areas. Certifies a POS application based on a simple principle Having a known input to obtain the expected output". Multi-platform, multi-channel, non invasive Avoids overtime, no more investment in peripherals for testing, reducing significantly power consumption, and required space, as well. Performs in hours with reliable results vs manually the work of weeks Safer, faster and unattended. The service is performed by 1 (one) robot AUTOMATON, temporally monitored by an operational analyst Does not require peripherals, OR other supplies
FARMASANITAS Hardware: Software Before AUTOMATON Type of testing process: TGCS/IBM SurePos 300 In house development, O.S windows/linux Number of test cases, existing QA head count Manual Market: Format: Colombia Stores number: Pharmacy 300 Number of test cases, processed 240 Number of releases per year 4 Number of cycles per release 4 Execution time per cycle + 200 2 weeks 6 Numbers QA POS 3 plus peripherals With AUTOMATON Type of testing process: Number of test cases, existing QA head count Automaton 600 Number of test cases, processed 600 Number of releases per year 7/8 Number of cycles per release 4/6 Execution time per cycle 6 hours 2 Numbers QA POS 1 - no peripherals
FARMASANITAS Milestones First contact : Pilot Process: Start up Process October, 2012 since since June 1 st. 2013 On going Automaton Testing Service up to July 15 th. 2013 Aug. 1 st. 2013 up to Oct 15 th. 2013 since Nov 1 st. 2013 45 days 75 days Experiences/findings AUTOMATON has exceeded Farmasanitas expectation Farmasanitas hires AUTOMATON to support its new POS implementation Since the Start up process AUTAMATON has detected 39 findings Farmasanitas POS application new versions, tested before going into production Automate Testing service under 3 years contract
Tiendas Liverpool Hardware: Software : Before AUTOMATON IBM/TGCS SurePos 700 OS 4690, GSA with touch technology Type of testing process: Number of test cases, existing QA head count Manual Market: Mexico Format: Department stores and others Stores number: + 100 1,000 Number of test cases, processed 220 Number of releases per year 3 Number of cycles per release 6 Execution time per cycle 3 weeks 7 Numbers QA POS 4 plus peripherals With AUTOMATON Type of testing process: Number of test cases, existing QA head count Automaton 1,200 Number of test cases, processed 960 Number of releases per year 6 Number of cycles per release 4 Execution time per cycle 8 hours 2 Numbers QA POS 2 no peripherals
Tiendas Liverpool Milestones First contact : Pilot Process: Start up Process since Nov. 2 nd, 2013 since July 15 th, 2012 up to Dec. 20 th, 2013 48 Jan. 5 th, 2014 up to March 13 th. 2014 66 days days On going Automaton Testing Services since May 1 st. 2014 With 2 AUTOMATON devices testing different POS applications
SODIMAC Hardware: Software : Before AUTOMATON NCR POS, Epson printers LINUX, UX-POS Type of testing process: Number of test cases, existing QA head count Manual Market: Format: Stores number: Chile Home improvement + 70 1,500 Number of test cases, processed 1.500 Number of releases per year 2 Number of cycles per release 3 Execution time per cycle 4 weeks 18 Numbers QA POS 12 plus peripherals With AUTOMATON Type of testing process: Number of test cases, existing Expected number of releases per year QA head count Automaton 1,500 Number of test cases, processed 1.500 4 Number of cycles per release 2 Execution estimated time per cycle 22 hours 2 Numbers QA POS 1 no peripherals
SODIMAC Milestones First contact : July, 2012 Pilot Process: since Sep. 1st, 2012 up to Dec. 15 h, 2012 125 days Start up Process since Sep 1 st. 2014
Clients in USA Client # 1 First contact March 2013 Pilot Process since Dec 1 st up to January 25 th. Done Start up delayed for 4Q 2014 by budget restriction Client # 2 First contact December 2013 Visit our booth at NRF 2014 We are going to work under a SOW agreement Pilot SOW signed, Pilot starting point Sept 5 th. 2014 Client #3 & #4 First contact at NRF, 2014, both We are going to work under a SOW agreement Pilot SOW contract in legal department for review
Customers reasons to automate Slow QA processes High costs of headcount Test time is limited by the productive capacity of each person Clerical mistakes on routine tasks, script date entry Loss and lack of equipment No evidence or back up on testing process or errors. Lack of controls during the testing process Shorter "time to market" is mandatory
AUTOMATON Advantages Continuous testing availability 24/7. User friendly (for QA users). No manual entry of scripts. No technical knowledge Integrated to issue tracking management and test management tools. Support POS applications. Unattended and automatic execution of learned plans 24/7. Reduces times, costs and risk management of control about production software. One Test Case for Multi Country and Multi Languages
What we have found out? What we have found out? There is not a real QA area or testing processes No Test Cases, plans or monitoring Releases to production without testing Slow processes Rework/duplication High costs Poor customer service and losses
What do we deliver?
By 5 simple executions of AUTOMATON DEFINE Define strategies Transactional analysis LEARN Execute CDP (out from prose) Analyze results PLAN Define Testing plan EXECUTE Execute Testing Plan MANAGE Reports Define stages (coverage) Define tests cases ( prose) Check devices, TLOGs. Save and complement CDP. Allocates CDP Platforms Environments
AUTOMATON Don't be embarrassed in front of your customer, fulfill your mission. Reduce testing time by as much as 87% Mentor/foster your co-workers, converting them into deep thinker QA analysts, not just performers. Use a methodology, not just a robot. Optimize all your testing processes. Analyze all data out of the operation of the POS systems. A newly-introduced automated regression testing system that provides a continuous integration platform for retail POS Systems. It is agnostic platform, designed to work with almost any POS system and peripherals. Count on a continuous integration testing process: from the source code, incidence register to application deployment. Increase your hardware and software capacity, not your staff. Implement standards Quit inventing rules.
Comparative Table
Comparative Table Specialized Tester (manual) VS Automaton
Summary AUTOMATON is a regression testing tool; a platform of continuous integration with automation of testing and learning. AUTOMATON allows you to perform testing with systematic and automatic methods for POS applications. AUTOMATON offers unprecedented functionality. It enables system developers to rapidly and reliably test and deliver approved new features for retail POS. It is just one element in a full range of proven POS support solutions that RHISCOM provides to leading retailers.
Questions & Answers
Connie Driscoll CEO CDA RHISCOM s Representative connie@cdriscollassociates.com Thank you