PRICING GUIDE UNITED KINGDOM DHL Express Excellence. Simply delivered.

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PRICING GUIDE UNITED KINGDOM 2018 DHL Express Excellence. Simply delivered.

3.4 DHL Express 12:00 Pricing Guide United Kingdom 2018 How to use this Pricing Guide 1.0 Pricing Explained 2.0 Country Zoning 3.0 Services 3.1 DHL Express Worldwide 3.2 DHL Express 9:00 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.3 DHL Express 10:30 3.4 DHL Express 12:00 CHOOSE A SECTION 3.5 DHL 4.0 Services 5.0 International Mail DHL EXPRESS WORLDWIDE FROM THE CONTENTS 6.0 Optional Services 7.0 Customs Services Deliver your most time-critical shipments 12 noon on the next possible working day. 8.0 Surcharges 9.0 Nectar Points 10.0 Contact Us DHL EXPRESS 9:00 Available to selected postcodes in 75 countries & territories. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 70kg and multi-piece shipments up to 1000kg. Get it there by 12:00 for just 5 more dhl.co.uk/express DHL EXPRESS 10:30 DHL EXPRESS 12:00 Click here for Express Worldwide pricing PRICING Upgrade to DHL Express 12:00 from DHL Express Worldwide for just 5.00 per shipment, regardless of weight or destination country. Share Download Print DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

3.4 DHL Express 12:00 Pricing Guide United Kingdom 2018 How to use this Pricing Guide 1.0 Pricing Explained 2.0 Country Zoning 3.0 Services 3.1 DHL Express Worldwide 3.2 DHL Express 9:00 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.3 DHL Express 10:30 3.4 DHL Express 12:00 3.5 DHL 4.0 Services 5.0 International Mail DHL EXPRESS WORLDWIDE 6.0 Optional Services 7.0 Customs Services Deliver your most time-critical shipments 12 noon on the next possible working day. 8.0 Surcharges 9.0 Nectar Points 10.0 Contact Us DHL EXPRESS 9:00 Available to selected postcodes in 75 countries & territories. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 70kg and multi-piece shipments up to 1000kg. NAVIGATE THROUGH A Get it there by 12:00 for just 5 more dhl.co.uk/express DHL EXPRESS 10:30 DHL EXPRESS 12:00 Click here for Express Worldwide pricing PRICING SECTION WITH THE TAB LAYOUT Upgrade to DHL Express 12:00 from DHL Express Worldwide for just 5.00 per shipment, regardless of weight or destination country. Share Download Print DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

3.4 DHL Express 12:00 Pricing Guide United Kingdom 2018 How to use this Pricing Guide 1.0 Pricing Explained 2.0 Country Zoning 3.0 Services 3.1 DHL Express Worldwide 3.2 DHL Express 9:00 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.3 DHL Express 10:30 3.4 DHL Express 12:00 3.5 DHL 4.0 Services 5.0 International Mail DHL EXPRESS WORLDWIDE 6.0 Optional Services 7.0 Customs Services Deliver your most time-critical shipments 12 noon on the next possible working day. 8.0 Surcharges 9.0 Nectar Points 10.0 Contact Us DHL EXPRESS 9:00 Available to selected postcodes in 75 countries & territories. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 70kg and multi-piece shipments up to 1000kg. Get it there by 12:00 for just 5 more dhl.co.uk/express DHL EXPRESS 10:30 DHL EXPRESS 12:00 Click here for Express Worldwide pricing SHARE, DOWNLOAD, PRINT OR CONTACT US PRICING Upgrade to DHL Express 12:00 from DHL Express Worldwide for just 5.00 per shipment, regardless of weight or destination country. Share Download Print DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

3.4 DHL Express 12:00 Pricing Guide United Kingdom 2018 How to use this Pricing Guide 1.0 Pricing Explained 2.0 Country Zoning 3.0 Services 3.1 DHL Express Worldwide 3.2 DHL Express 9:00 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.3 DHL Express 10:30 3.4 DHL Express 12:00 3.5 DHL NAVIGATE THROUGH PAGES 4.0 Services 5.0 International Mail DHL EXPRESS WORLDWIDE 6.0 Optional Services 7.0 Customs Services Deliver your most time-critical shipments 12 noon on the next possible working day. 8.0 Surcharges 9.0 Nectar Points 10.0 Contact Us DHL EXPRESS 9:00 Available to selected postcodes in 75 countries & territories. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 70kg and multi-piece shipments up to 1000kg. Get it there by 12:00 for just 5 more dhl.co.uk/express DHL EXPRESS 10:30 DHL EXPRESS 12:00 Click here for Express Worldwide pricing PRICING Upgrade to DHL Express 12:00 from DHL Express Worldwide for just 5.00 per shipment, regardless of weight or destination country. Share Download Print DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

2.0 Country Zoning Pricing Guide United Kingdom 2018 How to use this Pricing Guide 1.0 Pricing Explained 2.0 Country Zoning 3.0 Services 4.0 Services 5.0 International Mail 6.0 Optional Services COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the tables below. 7.0 Customs Services 8.0 Surcharges 9.0 Nectar Points 10.0 Contact Us COUNTRY ZONING 1 2 3 4 5 6 7 Country 8 NAVIGATE Zone THROUGH TABLES Country Zone Afghanistan 10 4 4 - - Bermuda 10 3 2 - - Albania 5 2 2 - - Bhutan 8 4 3 - - Algeria 10 2 2 - - Bolivia 10 5 3 - - American Samoa 10 6+ 6+ - - Bonaire 10 4 5 - - Andorra 4 3 2 3 3 Bosnia Herzegovina 5 4 2 - - Angola 10 3 3 - - Botswana 10 4 3 - - Anguilla 10 3 3 - - Brazil 10 3 3 - - Antigua 10 4 3 - - Brunei 9 4 3 - - Argentina 10 4 3 - - Bulgaria* 4 2 1 5 4 Armenia 10 3 2 - - Burkina Faso 10 3 2 - - Aruba 10 5 3 - - Burundi 10 3 3 - - Australia 8 3 2 - - Austria* 3 1 1 3 3 Azerbaijan 10 3 3 - - dhl.co.uk/express Share Download Print Bahamas 10 3 2 - - Bahrain 9 2 2 - - Bangladesh 8 4 3 - - Barbados 10 3 3 - - Belarus 5 4 2 - - Belgium* 1 1 1 2 2 Belize 10 3 3 - - Benin 10 2 2 - - times are in working days and based on deliveries to major cities. Service is not available where no transit time is stated. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

1.1 Calculating the price Pricing Guide United Kingdom 2018 1.1 Calculating the price PRICING EXPLAINED In this section you will find information to help you to calculate the price of a shipment. CALCULATING THE PRICE Follow these simple steps to work out how much it will cost to send your shipment: PRICING EXAMPLE 1 Determine the actual weight of your shipment in kilograms. If your shipment is large and lightweight, you will also need to calculate the volumetric weight (as explained here). Whichever is the higher of the actual and volumetric weight will be used for the purpose of calculating the price. 2 We allocate each country or territory to one of eleven pricing zones. Look up the zone for your destination country (or origin country in the case of imports) by referring to the Country Zoning here. VOLUMETRIC WEIGHT 3 Use the weight and zone to find the price of your shipment by referring to the tariff for the service you have chosen. FREQUENT USER DISCOUNT

1.2 Pricing example Pricing Guide United Kingdom 2018 1.2 Pricing example PRICING EXPLAINED In this section you will find information to help you understand how to calculate the price of a shipment. CALCULATING THE PRICE If you are sending a 1kg document to the USA (zone 6) using the DHL Express Worldwide service, the price would be 42.85. kg Zone 0 Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 PRICING EXAMPLE Documents up to 2kg 0.5 20.00 38.75 40.70 44.40 45.05 46.70 38.00 1 20.00 46.15 47.80 52.85 53.60 54.35 42.85 1.5 20.55 48.30 51.15 57.35 58.15 58.55 46.20 2 21.10 50.45 54.50 61.85 62.70 62.75 49.55 VOLUMETRIC WEIGHT Documents from 2.5kg and Non-Documents from 0.5kg 0.5 20.00 38.75 40.70 44.40 45.05 56.45 48.65 1 20.00 46.15 47.80 52.85 53.60 63.65 53.45 1.5 20.55 48.30 51.15 57.35 58.15 67.85 57.00 2 21.10 50.45 54.50 61.85 62.70 72.05 60.55 FREQUENT USER DISCOUNT 2.5 21.65 52.55 57.80 66.30 67.20 76.20 64.10 3 22.20 54.40 60.55 70.30 71.25 79.90 67.35 3.5 22.75 56.25 63.30 74.30 75.30 83.60 70.60 4 23.30 58.10 66.05 78.30 79.35 87.30 73.85 Note: for full pricing zones please refer to individual product ranges.

1.3 Volumetric weight Pricing Guide United Kingdom 2018 PRICING EXPLAINED 1.3 Volumetric weight In this section you will find information to help you understand how to calculate the price of a shipment. CALCULATING THE PRICE PRICING EXAMPLE Sometimes you may need to send a package that is lightweight but takes up a lot of space for example, a small but valuable item surrounded by lots of packaging. In this case you should check whether the volumetric weight of the package is greater than the actual weight, as the price you pay will always reflect the greater of the two, known as the chargeable weight. Height VOLUMETRIC WEIGHT FREQUENT USER DISCOUNT If you are sending a shipment containing a single package, calculate the volumetric weight by multiplying the length (cm) x height (cm) x width (cm), then dividing by 5,000. If you are sending a shipment that contains multiple packages, repeat this step for each package and add the results together to get the volumetric weight of the shipment. For Example Length Length x height x width (cm) 5,000 Width You re sending a package that weighs 8kg with dimensions of 40cm x 30cm x 50cm. The volumetric weight would be: 40 x 30 x 50 5,000 = 12kg

1.4 Frequent user discount Pricing Guide United Kingdom 2018 PRICING EXPLAINED 1.4 Frequent user discount In this section you will find information to help you understand how to calculate the price of a shipment. CALCULATING THE PRICE PRICING EXAMPLE The more you send, the more you save. If you send four or more shipments a month, you could qualify for our Frequent User Discount. This could cut your monthly shipping bill by up to 32% for international shipments and up to 60% for domestic shipments. This service is only available to DHL account customers paying published tariff and applies to export and domestic shipments sent on our DHL Express Worldwide, DHL Express 9:00, DHL Express 10:30, DHL Express 12:00 services. Shipments sent during the month Discount per shipment VOLUMETRIC WEIGHT 0 3 0.00 4 6 3.00 7 10 4.00 11 15 7.00 16 25 8.00 FREQUENT USER DISCOUNT 26 40 9.00 41 60 10.00 61 100 11.00 > 100 12.00

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the tables below. 1 COUNTRY ZONING Country Zone Country Zone Afghanistan 10 4 4 - - Bermuda 10 3 2 - - Albania 5 1 1 - - Bhutan 8 4 3 - - Algeria 10 2 2 - - Bolivia 10 3 3 - - American Samoa 10 6 5 - - Bonaire 10 4 3 - - Andorra 4 1 1 3 3 Bosnia Herzegovina 5 2 1 - - Angola 10 3 3 - - Botswana 10 3 3 - - Anguilla 10 4 2 - - Brazil 10 3 3 - - Antigua 10 4 3 - - Brunei 9 3 2 - - Argentina 10 2 3 - - Bulgaria* 4 2 1 5 4 Armenia 10 2 2 - - Burkina Faso 10 3 3 - - Aruba 10 2 3 - - Burundi 10 2 2 - - Australia 8 3 2 - - Austria* 3 1 1 3 3 Azerbaijan 10 3 2 - - Bahamas 10 3 2 - - Bahrain 8 2 2 - - Bangladesh 8 3 3 - - Barbados 10 2 3 - - Belarus 7 2 2 - - Belgium* 1 1 1 2 2 Belize 10 3 4 - - Benin 10 2 2 - - Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 2 COUNTRY ZONING Country Zone Country Zone Cambodia 8 2 2 - - Cyprus* 4 2 2 - - Cameroon 10 2 2 - - Czech Republic* 4 1 1 3 3 Canada 7 2 2 - - Denmark* 3 1 1 2 3 Canary Islands 5 3 2 - - Djibouti 10 4 4 - - Cape Verde Islands 10 4 3 - - Dominica 10 3 3 - - Cayman Islands 10 2 2 - - Dominican Rep. 10 3 3 - - Central African Rep. 10 4 4 - - Ecuador 10 3 3 - - Chad 10 4 3 - - Egypt 10 2 2 - - Channel Islands 1** 1 1 2 - El Salvador 10 2 2 - - Chile 10 2 3 - - China, Peoples Rep. 8 3 2 - - Colombia 10 2 3 - - Co. of N. Mariana Islands 10 3 2 - - Comoros Islands 10 5 5 - - Congo 10 2 2 - - Congo, Dem. Rep. 10 2 2 - - Cook Islands 10 3 3 - - Costa Rica 10 2 2 - - Croatia* 4 2 2 5 5 Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. Cuba 10 5 5 - - Curacao 10 2 2 - - * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 3 COUNTRY ZONING Country Zone Country Zone Equatorial Guinea 10 4 4 - - Greece* 1 4 2 2 6 - Eritrea 10 5 5 - - Greenland 5 1 - - - Estonia* 4 1 1 5 4 Grenada 10 2 2 - - Ethiopia 10 2 2 - - Guadeloupe 10 3 3 - - Falkland Islands 10 6+ 6+ - - Guam 10 3 3 - - Faroe Islands 5 1 - - - Guatemala 10 2 2 - - Fiji 10 4 4 - - Guinea Rep. 10 2 2 - - Finland* 3 2 2 5 4 Guinea-Bissau 10 4 4 - - France - Paris* 1** 1 1 2 3 Guyana 10 3 3 - - France - All Other Locations* 2 1 1 2 3 French Guiana 10 4 4 - - Haiti 10 3 3 - - Honduras Rep. 10 2 2 - - Gabon 10 2 2 - - Gambia 10 3 3 - - Georgia 10 2 2 - - Germany - Cologne* Germany - Frankfurt* Germany - All Other Locations* 1** 1 1 2 2 1** 1 1 2 2 2 1 1 2 2 Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. Ghana 10 2 2 - - Gibraltar 5 2 2 6+ - * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 4 COUNTRY ZONING Country Zone Country Zone Hong Kong 8 2 2 - - Kuwait 8 2 2 - - Hungary* 4 1 1 3 3 Kyrgyzstan 10 3 3 - - Iceland 5 1 1 - - Laos Peoples Dem. Rep 8 2 2 - - India 8 2 2 - - Latvia* 4 2 2 5 5 Indonesia 8 3 3 - - Lebanon 10 2 2 - - Iran 10 4 4 - - Lesotho 10 3 3 - - Iraq 10 5 5 - - Liberia 10 3 3 - - Ireland, Republic of* 1 1 1 2 2 Libya 10 5 5 - - Israel 5 2 2 - - Liechtenstein 5 1 1 4 3 Italy* 3 1 1 4 3 Lithuania* 4 2 2 5 5 Ivory Coast 10 2 2 - - Luxembourg* 1 1 1 3 2 Jamaica 10 2 2 - - Japan 8 2 2 - - Jordan 9 2 2 - - Kazakhstan 10 3 3 - - Kenya 10 2 2 - - Kiribati 10 6+ 6+ - - Korea, D.P.R of (North) Korea, Rep of (South) 10 6 - - - 8 2 2 - - Kosovo 5 2 2 - - Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 5 COUNTRY ZONING Country Zone Country Zone Macau 8 2 2 - - Mozambique 10 3 3 - - Macedonia 5 2 2 - - Myanmar (Burma) 8 3 3 - - Madagascar 10 3 3 - - Namibia 10 3 3 - - Malawi 10 3 3 - - Nauru, Rep of 10 6+ 6+ - - Malaysia 8 2 2 - - Nepal 8 3 3 - - Maldives 10 4 4 - - Netherlands* 1 1 1 2 2 Mali 10 3 3 - - Netherlands Antilles 10 2 2 - - Malta* 4 1 1 - - Nevis 10 3 3 - - Marshall Islands 10 5 5 - - New Caledonia 10 6+ 6+ - - Martinique 10 3 3 - - New Zealand 8 3 3 - - Mauritania 10 3 3 - - Nicaragua 10 2 2 - - Mauritius 10 2 2 - - Mayotte 10 5 5 - - Mexico 7 2 2 - - Micronesia, Fed States Of 10 3 3 - - Moldova, Rep of 7 2 2 - - Monaco 2 1 1 - - Mongolia 10 3 3 - - Montenegro 5 2 2 - - Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. Montserrat 10 5 5 - - Morocco 10 2 2 - - * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 6 COUNTRY ZONING Country Zone Country Zone Niger 10 3 3 - - Sao Tome & Principe 10 5 5 - - Nigeria 10 2 2 - - Saudi Arabia 9 2 2 - - Niue 10 6+ 6+ - - Senegal 10 2 2 - - Norway 5 2 2 5 5 Serbia 5 2 2 - - Oman 8 2 2 - - Seychelles 10 3 3 - - Pakistan 10 2 2 - - Sierra Leone 10 3 3 - - Palau 10 4 4 - - Singapore 8 2 2 - - Panama 10 2 2 - - Slovakia* 4 1 1 4 4 Papua New Guinea 10 4 4 - - Slovenia* 4 1 1 3 3 Paraguay 10 3 3 - - Peru 10 2 2 - - Philippines 8 3 3 - - Poland* 4 1 1 3 4 Portugal* 3 1 1 4 5 Puerto Rico 10 2 2 - - Qatar 8 2 2 - - Reunion, Island of 10 3 3 - - Romania* 4 2 2 5 4 Russian Federation 7 2 2 - - Rwanda 10 2 2 - - Samoa 10 5 5 - - San Marino 3 2 2 3 - Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 7 COUNTRY ZONING Country Zone Country Zone Solomon Islands 9 5 5 - - Tajikistan 10 3 3 - - Somalia 10 6 6 - - Tanzania 10 2 2 - - Somaliland Rep. Of 10 5 5 - - Thailand 8 2 2 - - South Africa 8 2 2 - - South Sudan 10 3 3 - - Spain* 3 1 1 4 3 Sri Lanka 8 2 2 - - St Barthelemy 10 6+ 6+ - - St Eustatius 10 5 5 - - St Helena 10 6+ - - - St Kitts 10 4 4 - - St Lucia 10 3 3 - - St Maarten 10 3 3 - - Timor-Leste (East Timor) 10 4 4 - - Togo 10 2 2 - - Tonga 10 5 5 - - Trinidad & Tobago 10 2 2 - - Tunisia 10 1 1 - - Turkey 5 2 2 - - Turks & Caicos Islands 10 3 3 - - Tuvalu 10 6+ 6+ - - St Vincent 10 2 2 - - Sudan 10 3 3 - - Suriname 10 4 4 - - Swaziland 10 3 3 - - Sweden* 3 1 1 4 3 Switzerland 5 1 1 4 4 Syria 10 4 4 - - Tahiti 10 3 3 - - Taiwan 8 2 2 - - Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

2.0 Country Zoning Pricing Guide United Kingdom 2018 COUNTRY ZONING Find the pricing zone for your destination country (or origin country in the case of imports) by referring to the table below. 8 COUNTRY ZONING Country Zone Uganda 10 2 2 - - Ukraine 7 2 2 - - United Arab Emirates 8 2 2 - - United Kingdom* 0 1 - - - Uruguay 10 2 3 - - USA 6 2 2 - - USA - New York Metro Area 6 1 2 - - Uzbekistan 10 4 4 - - Vanuatu 10 6 6 - - Venezuela 10 4 4 - - Vietnam 8 2 2 - - Virgin Islands, British 10 3 2 - - Virgin Islands, US 10 3 3 - - Yemen 10 6+ 3 - - Zambia 10 3 3 - - Zimbabwe 10 3 3 - - Our transit times are quoted in working days and are subject to change depending upon the size, content of the shipment as well as the origin and destination locations within each country. Please note deliveries to remote areas may take longer. For the latest transit times between an origin and destination address, as well as the availability of our DHL Express 9:00 and DHL Express 12:00 services, please refer to the DHL Capability Tool at dct.dhl.com. * Subject to VAT ** Zone 2 for DHL and DHL 1 ed postcodes only for DHL

3.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 EXPORT SERVICES 3.1 DHL Express Worldwide Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. DHL EXPRESS WORLDWIDE 1 DHL EXPRESS 9:00 DHL EXPRESS 10:30 Ensure delivery of your time critical shipments anywhere in the world before the end of the next possible working day. Available to more than 220 countries & territories. 2 delivery attempts as standard. Suitable for individual items up to 70kg and multi-piece shipments up to 1000kg. DHL EXPRESS 12:00 DHL ECONOMY SELECT

3.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 EXPORT SERVICES 3.1 DHL Express Worldwide Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 2 DHL EXPRESS WORLDWIDE kg Zone 0 Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Documents up to 2kg 0.5 20.00 38.75 40.70 44.40 45.05 46.70 38.00 47.50 47.75 49.45 62.15 1 20.00 46.15 47.80 52.85 53.60 54.35 42.85 55.15 56.05 61.20 74.45 1.5 20.55 48.30 51.15 57.35 58.15 58.55 46.20 59.35 61.25 68.80 82.40 2 21.10 50.45 54.50 61.85 62.70 62.75 49.55 63.55 66.45 76.40 90.35 DHL EXPRESS 9:00 Documents from 2.5kg and Non-Documents from 0.5kg 0.5 20.00 38.75 40.70 44.40 45.05 56.45 48.65 56.90 63.65 66.40 73.40 1 20.00 46.15 47.80 52.85 53.60 63.65 53.45 64.10 71.75 78.25 85.45 1.5 20.55 48.30 51.15 57.35 58.15 67.85 57.00 68.30 76.40 85.10 93.10 2 21.10 50.45 54.50 61.85 62.70 72.05 60.55 72.50 81.05 91.95 100.75 2.5 21.65 52.55 57.80 66.30 67.20 76.20 64.10 76.70 85.70 98.80 108.40 3 22.20 54.40 60.55 70.30 71.25 79.90 67.35 80.55 90.50 105.55 115.95 3.5 22.75 56.25 63.30 74.30 75.30 83.60 70.60 84.40 95.30 112.30 123.50 DHL EXPRESS 10:30 4 23.30 58.10 66.05 78.30 79.35 87.30 73.85 88.25 100.10 119.05 131.05 4.5 23.85 59.95 68.80 82.30 83.40 91.00 77.10 92.10 104.90 125.80 138.60 5 24.40 61.80 71.55 86.30 87.45 94.70 80.35 95.95 109.70 132.55 146.15 5.5 24.95 63.60 74.45 90.10 91.35 98.35 83.50 99.50 114.45 139.05 153.45 6 25.50 65.40 77.35 93.90 95.25 102.00 86.65 103.05 119.20 145.55 160.75 6.5 26.05 67.20 80.25 97.70 99.15 105.65 89.80 106.60 123.95 152.05 168.05 7 26.60 69.00 83.15 101.50 103.05 109.30 92.95 110.15 128.70 158.55 175.35 7.5 27.15 70.80 86.05 105.30 106.95 112.95 96.10 113.70 133.45 165.05 182.65 DHL EXPRESS 12:00 8 27.70 72.60 88.95 109.10 110.85 116.60 99.25 117.25 138.20 171.55 189.95 8.5 28.25 74.40 91.85 112.90 114.75 120.25 102.40 120.80 142.95 178.05 197.25 9 28.80 76.20 94.75 116.70 118.65 123.90 105.55 124.35 147.70 184.55 204.55 9.5 29.35 78.00 97.65 120.50 122.55 127.55 108.70 127.90 152.45 191.05 211.85 10 29.90 79.80 100.55 124.30 126.45 131.20 111.85 131.45 157.20 197.55 219.15 11 31.00 82.10 104.35 130.20 132.45 137.10 116.65 137.45 166.30 210.15 232.45 12 32.10 84.40 108.15 136.10 138.45 143.00 121.45 143.45 175.40 222.75 245.75 13 33.20 86.70 111.95 142.00 144.45 148.90 126.25 149.45 184.50 235.35 259.05 DHL ECONOMY SELECT 14 34.30 89.00 115.75 147.90 150.45 154.80 131.05 155.45 193.60 247.95 272.35 15 35.40 91.30 119.55 153.80 156.45 160.70 135.85 161.45 202.70 260.55 285.65

3.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 EXPORT SERVICES 3.1 DHL Express Worldwide Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3 DHL EXPRESS WORLDWIDE kg Zone 0 Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Documents from 2.5kg and Non-Documents from 0.5kg 16 36.50 93.60 123.35 159.70 162.45 166.60 140.65 167.45 211.80 273.15 298.95 17 37.60 95.90 127.15 165.60 168.45 172.50 145.45 173.45 220.90 285.75 312.25 18 38.70 98.20 130.95 171.50 174.45 178.40 150.25 179.45 230.00 298.35 325.55 19 39.80 100.50 134.75 177.40 180.45 184.30 155.05 185.45 239.10 310.95 338.85 20 40.90 102.80 138.55 183.30 186.45 190.20 159.85 191.45 248.20 323.55 352.15 21 42.00 105.40 142.25 189.10 192.35 196.10 164.65 197.35 256.90 336.25 365.75 22 43.10 108.00 145.95 194.90 198.25 202.00 169.45 203.25 265.60 348.95 379.35 23 44.20 110.60 149.65 200.70 204.15 207.90 174.25 209.15 274.30 361.65 392.95 24 45.30 113.20 153.35 206.50 210.05 213.80 179.05 215.05 283.00 374.35 406.55 25 46.40 115.80 157.05 212.30 215.95 219.70 183.85 220.95 291.70 387.05 420.15 26 47.50 118.40 160.75 218.10 221.85 225.60 188.65 226.85 300.40 399.75 433.75 27 48.60 121.00 164.45 223.90 227.75 231.50 193.45 232.75 309.10 412.45 447.35 28 49.70 123.60 168.15 229.70 233.65 237.40 198.25 238.65 317.80 425.15 460.95 29 50.80 126.20 171.85 235.50 239.55 243.30 203.05 244.55 326.50 437.85 474.55 30 51.90 128.80 175.55 241.30 245.45 249.20 207.85 250.45 335.20 450.55 488.15 For each additional 0.5kg Above 10kg 0.55 1.15 1.90 2.95 3.00 2.95 2.40 3.00 4.55 6.30 6.65 Above 20kg 0.55 1.30 1.85 2.90 2.95 2.95 2.40 2.95 4.35 6.35 6.80 For each additional 1kg Above 30kg 1.10 3.20 4.70 6.90 7.00 7.50 6.30 7.60 11.90 17.40 18.30 Above 70kg 1.10 3.90 5.90 8.20 8.20 8.80 7.10 8.90 13.60 19.80 20.80 Above 300kg 1.10 4.30 6.50 9.00 9.00 9.70 7.80 9.80 14.95 21.80 22.90 DHL EXPRESS 9:00 DHL EXPRESS 10:30 DHL EXPRESS 12:00 DHL ECONOMY SELECT Prices are effective from 1st of January 2018 and are subject to change. Prices are rounded up to the nearest 0.5kg for shipments up to 30kg and rounded up to the nearest 1kg for shipments above 30kg. All prices are in British Pounds excluding VAT, duties, taxes and other charges. The chargeable weight is the greater of the actual weight and the volumetric weight. Use the following formula to calculate the volumetric weight: Length (cm) x Height x Width (cm)/5,000 = Volumetric Weight (kg) Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) require pre-approval from DHL and may be charged at alternative rates. For DHL Express 9:00 the maximum shipment weight is 300kg.

3.2 DHL Express 9:00 Pricing Guide United Kingdom 2018 EXPORT SERVICES 3.2 DHL Express 9:00 Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. DHL EXPRESS WORLDWIDE DHL EXPRESS 9:00 Deliver your most time-critical shipments before 9am on the next possible working day. Available to selected postcodes in 53 countries & territories. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 30kg and multi-piece shipments up to 300kg. Get it there by 09:00 for just 15 more DHL EXPRESS 10:30 DHL EXPRESS 12:00 PRICING Upgrade to DHL Express 9:00 from DHL Express Worldwide for just 15.00 per shipment, regardless of weight or destination country. DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

3.3 DHL Express 10:30 Pricing Guide United Kingdom 2018 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.3 DHL Express 10:30 DHL EXPRESS WORLDWIDE Deliver your most time-critical shipments before 10.30am on the next possible working day. DHL EXPRESS 9:00 Available to the USA. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 30kg and multi-piece shipments up to 300kg. Get it there by 10:30 for just 15 more DHL EXPRESS 10:30 DHL EXPRESS 12:00 PRICING Upgrade to DHL Express 10:30 from DHL Express Worldwide for just 15.00 per shipment, regardless of weight or destination country. DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

3.4 DHL Express 12:00 Pricing Guide United Kingdom 2018 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.4 DHL Express 12:00 DHL EXPRESS WORLDWIDE Deliver your most time-critical shipments 12 noon on the next possible working day. DHL EXPRESS 9:00 Available to selected postcodes in 75 countries & territories. 2 delivery attempts as standard. Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 70kg and multi-piece shipments up to 300kg. Get it there by 12:00 for just 5 more DHL EXPRESS 10:30 DHL EXPRESS 12:00 PRICING Upgrade to DHL Express 12:00 from DHL Express Worldwide for just 5.00 per shipment, regardless of weight or destination country. DHL ECONOMY SELECT *Additional terms and conditions apply-see dhl.co.uk/mbg for details

3.5 DHL Pricing Guide United Kingdom 2018 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.5 DHL DHL EXPRESS WORLDWIDE 1 DHL EXPRESS 9:00 DHL EXPRESS 10:30 The ideal choice for door-to-door, non time critical deliveries and shipments throughout Europe, with a transit time set within a defined number of days. Available to selected postcodes in 32 countries & territories. 2 delivery attempts as standard. Suitable for individual items up to 70kg and multi-piece shipments up to 1,000kg. DHL EXPRESS 12:00 DHL ECONOMY SELECT

3.5 DHL Pricing Guide United Kingdom 2018 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.5 DHL 2 DHL EXPRESS WORLDWIDE kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Documents and Non-Documents 1 43.60 45.20 50.00 50.70 57.50 Available to the following countries: Andorra Italy Austria Latvia 2 47.60 50.70 58.40 59.20 65.40 Belgium Liechtenstein 3 51.10 55.20 64.10 66.10 71.60 Bulgaria Lithuania DHL EXPRESS 9:00 4 54.60 59.70 69.80 73.00 77.80 5 58.10 64.20 75.50 79.90 84.00 6 59.60 66.60 78.20 82.90 86.50 Channel Islands Croatia Czech Republic Luxembourg Netherlands Norway 7 61.10 69.00 80.90 85.90 89.00 Denmark Poland 8 62.60 71.40 83.60 88.90 91.50 Estonia Portugal 9 64.10 73.80 86.30 91.90 94.00 Finland Romania 10 65.60 76.20 89.00 94.90 96.50 France San Marino DHL EXPRESS 10:30 15 71.35 82.20 97.25 103.90 105.25 20 77.10 88.20 105.50 112.90 114.00 Germany Gibraltar Slovakia Slovenia 25 82.85 94.20 113.75 121.90 123.00 Greece Spain 30 88.60 100.20 122.00 130.90 132.00 Hungary Sweden 40 99.10 111.20 138.00 147.40 150.00 Ireland, Rep. of Switzerland 50 109.60 122.20 154.00 163.90 168.00 DHL EXPRESS 12:00 60 120.10 133.20 170.00 180.40 186.00 70 130.60 144.20 186.00 196.90 204.00 80 145.60 161.20 208.00 218.90 227.50 90 160.60 178.20 230.00 240.90 251.00 100 175.60 195.20 252.00 262.90 274.50 125 213.10 237.70 307.00 317.90 333.25 150 250.60 280.20 362.00 372.90 392.00 DHL ECONOMY SELECT 175 288.10 322.70 417.00 427.90 450.75 200 325.60 365.20 472.00 482.90 509.50 225 363.10 407.70 527.00 537.90 568.25

3.5 DHL Pricing Guide United Kingdom 2018 EXPORT SERVICES Fast and reliable delivery to more than 220 countries and territories around the world, including the United Kingdom. 3.5 DHL 3 DHL EXPRESS WORLDWIDE DHL EXPRESS 9:00 DHL EXPRESS 10:30 kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Documents and Non-Documents 250 400.60 450.20 582.00 592.90 627.00 275 438.10 492.70 637.00 647.90 685.75 300 475.60 535.20 692.00 702.90 744.50 325 515.60 580.20 750.75 761.65 807.00 350 555.60 625.20 809.50 820.40 869.50 375 595.60 670.20 868.25 879.15 932.00 400 635.60 715.20 927.00 937.90 994.50 425 675.60 760.20 985.75 996.65 1057.00 450 715.60 805.20 1044.50 1055.40 1119.50 475 755.60 850.20 1103.25 1114.15 1182.00 500 795.60 895.20 1162.00 1172.90 1244.50 550 875.60 985.20 1279.50 1290.40 1369.50 600 955.60 1075.20 1397.00 1407.90 1494.50 650 1035.60 1165.20 1514.50 1525.40 1619.50 700 1115.60 1255.20 1632.00 1642.90 1744.50 Available to the following countries: Andorra Italy Austria Latvia Belgium Liechtenstein Bulgaria Lithuania Channel Islands Luxembourg Croatia Netherlands Czech Republic Norway Denmark Poland Estonia Portugal Finland Romania France San Marino Germany Slovakia Gibraltar Slovenia Greece Spain Hungary Sweden Ireland, Rep. of Switzerland 750 1195.60 1345.20 1749.50 1760.40 1869.50 DHL EXPRESS 12:00 DHL ECONOMY SELECT 800 1275.60 1435.20 1867.00 1877.90 1994.50 850 1355.60 1525.20 1984.50 1995.40 2119.50 900 1435.60 1615.20 2102.00 2112.90 2244.50 950 1515.60 1705.20 2219.50 2230.40 2369.50 1000 1595.60 1795.20 2337.00 2347.90 2494.50 For each additional 1kg Above 10kg 1.15 1.20 1.65 1.80 1.75 Above 20kg 1.15 1.20 1.65 1.80 1.80 Above 30kg 1.05 1.10 1.60 1.65 1.80 Prices are effective from 1st of January 2018 and are subject to change. Prices are rounded up to the nearest 1kg for shipments up to 70kg and up to the nearest 5kg for shipments above 70kg. All prices are in British Pounds excluding VAT, duties, taxes and other charges. The chargeable weight is the greater of the actual weight and the volumetric weight. Use the following formula to calculate the volumetric weight: Length (cm) x Height x Width (cm)/5,000 = Volumetric Weight (kg) Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) For each additional 5kg Above 70kg 7.50 8.50 11.00 11.00 11.75 Above 300kg 8.00 9.00 11.75 11.75 12.50

4.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 IMPORT SERVICES 4.1 DHL Express Worldwide Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. DHL EXPRESS WORLDWIDE IMPORT 1 DHL EXPRESS 9:00 IMPORT Ensure delivery of your time-critical import shipments to the UK. DHL EXPRESS 12:00 IMPORT Available from 214 countries and territories. 2 delivery attempts as standard. Suitable for individual items up to 70kg and multi-piece shipments up to 1000kg. DHL ECONOMY SELECT IMPORT

4.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 IMPORT SERVICES 4.1 DHL Express Worldwide Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. DHL EXPRESS WORLDWIDE IMPORT 2 kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Documents up to 2kg 0.5 41.25 43.35 47.30 48.00 49.75 40.45 50.60 50.85 52.65 66.20 1 49.15 50.90 56.30 57.10 57.90 45.60 58.75 59.70 65.15 79.30 1.5 51.45 54.45 61.10 61.95 62.35 49.15 63.20 65.25 73.25 87.75 DHL EXPRESS 9:00 IMPORT 2 53.75 58.00 65.90 66.80 66.80 52.70 67.65 70.80 81.35 96.20 Documents from 2.5kg and Non-Documents from 0.5kg 0.5 41.25 43.35 47.30 48.00 60.10 51.80 60.60 67.80 70.70 78.15 1 49.15 50.90 56.30 57.10 67.75 56.90 68.25 76.45 83.30 91.00 1.5 51.45 54.45 61.10 61.95 72.20 60.70 72.70 81.40 90.60 99.15 2 53.75 58.00 65.90 66.80 76.65 64.50 77.15 86.35 97.90 107.30 2.5 56.00 61.50 70.65 71.60 81.05 68.30 81.60 91.30 105.20 115.45 DHL EXPRESS 12:00 IMPORT 3 57.95 64.45 74.90 75.90 85.00 71.75 85.70 96.40 112.40 123.50 3.5 59.90 67.40 79.15 80.20 88.95 75.20 89.80 101.50 119.60 131.55 4 61.85 70.35 83.40 84.50 92.90 78.65 93.90 106.60 126.80 139.60 4.5 63.80 73.30 87.65 88.80 96.85 82.10 98.00 111.70 134.00 147.65 5 65.75 76.25 91.90 93.10 100.80 85.55 102.10 116.80 141.20 155.70 5.5 67.65 79.35 95.95 97.25 104.70 88.90 105.90 121.85 148.10 163.45 DHL ECONOMY SELECT IMPORT 6 69.55 82.45 100.00 101.40 108.60 92.25 109.70 126.90 155.00 171.20 6.5 71.45 85.55 104.05 105.55 112.50 95.60 113.50 131.95 161.90 178.95 7 73.35 88.65 108.10 109.70 116.40 98.95 117.30 137.00 168.80 186.70 7.5 75.25 91.75 112.15 113.85 120.30 102.30 121.10 142.05 175.70 194.45

4.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 IMPORT SERVICES 4.1 DHL Express Worldwide Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. DHL EXPRESS WORLDWIDE IMPORT 3 kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Documents from 2.5kg and Non-Documents from 0.5kg 8 77.15 94.85 116.20 118.00 124.20 105.65 124.90 147.10 182.60 202.20 8.5 79.05 97.95 120.25 122.15 128.10 109.00 128.70 152.15 189.50 209.95 9 80.95 101.05 124.30 126.30 132.00 112.35 132.50 157.20 196.40 217.70 DHL EXPRESS 9:00 IMPORT 9.5 82.85 104.15 128.35 130.45 135.90 115.70 136.30 162.25 203.30 225.45 10 84.75 107.25 132.40 134.60 139.80 119.05 140.10 167.30 210.20 233.20 11 87.15 111.25 138.70 141.00 146.10 124.15 146.50 177.00 223.60 247.40 12 89.55 115.25 145.00 147.40 152.40 129.25 152.90 186.70 237.00 261.60 13 91.95 119.25 151.30 153.80 158.70 134.35 159.30 196.40 250.40 275.80 14 94.35 123.25 157.60 160.20 165.00 139.45 165.70 206.10 263.80 290.00 15 96.75 127.25 163.90 166.60 171.30 144.55 172.10 215.80 277.20 304.20 DHL EXPRESS 12:00 IMPORT 16 99.15 131.25 170.20 173.00 177.60 149.65 178.50 225.50 290.60 318.40 17 101.55 135.25 176.50 179.40 183.90 154.75 184.90 235.20 304.00 332.60 18 103.95 139.25 182.80 185.80 190.20 159.85 191.30 244.90 317.40 346.80 19 106.35 143.25 189.10 192.20 196.50 164.95 197.70 254.60 330.80 361.00 20 108.75 147.25 195.40 198.60 202.80 170.05 204.10 264.30 344.20 375.20 21 111.55 151.15 201.60 204.90 209.10 175.15 210.40 273.60 357.70 389.70 DHL ECONOMY SELECT IMPORT 22 114.35 155.05 207.80 211.20 215.40 180.25 216.70 282.90 371.20 404.20 23 117.15 158.95 214.00 217.50 221.70 185.35 223.00 292.20 384.70 418.70 24 119.95 162.85 220.20 223.80 228.00 190.45 229.30 301.50 398.20 433.20

4.1 DHL Express Worldwide Pricing Guide United Kingdom 2018 IMPORT SERVICES 4.1 DHL Express Worldwide Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. DHL EXPRESS WORLDWIDE IMPORT 4 kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Documents from 2.5kg and Non-Documents from 0.5kg 25 122.75 166.75 226.40 230.10 234.30 195.55 235.60 310.80 411.70 447.70 26 125.55 170.65 232.60 236.40 240.60 200.65 241.90 320.10 425.20 462.20 27 128.35 174.55 238.80 242.70 246.90 205.75 248.20 329.40 438.70 476.70 28 131.15 178.45 245.00 249.00 253.20 210.85 254.50 338.70 452.20 491.20 29 133.95 182.35 251.20 255.30 259.50 215.95 260.80 348.00 465.70 505.70 30 136.75 186.25 257.40 261.60 265.80 221.05 267.10 357.30 479.20 520.20 For each additional 0.5kg Above 10kg 1.20 2.00 3.15 3.20 3.15 2.55 3.20 4.85 6.70 7.10 Above 20kg 1.40 1.95 3.10 3.15 3.15 2.55 3.15 4.65 6.75 7.25 For each additional 1kg Above 30kg 3.40 5.00 7.30 7.50 8.00 6.70 8.10 12.70 18.50 19.50 Above 70kg 4.20 6.30 8.70 8.70 9.40 7.60 9.50 14.50 21.10 22.20 Above 300kg 4.60 6.90 9.60 9.60 10.35 8.30 10.45 15.90 23.20 24.40 DHL EXPRESS 9:00 IMPORT DHL EXPRESS 12:00 IMPORT DHL ECONOMY SELECT IMPORT Prices are effective from 1st of January 2018 and are subject to change. Prices are rounded up to the nearest 0.5kg for shipments up to 30kg and rounded up to the nearest 1kg for shipments above 30kg. All prices are in British Pounds excluding VAT, duties, taxes and other charges. The chargeable weight is the greater of the actual weight and the volumetric weight. Use the following formula to calculate the volumetric weight: Length (cm) x Height x Width (cm)/5,000 = Volumetric Weight (kg) Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) require pre-approval from DHL and may be charged at alternative rates. For DHL Express 9:00 the maximum shipment weight is 300kg.

4.2 DHL Express 9:00 Pricing Guide United Kingdom 2018 IMPORT SERVICES 4.2 DHL Express 9:00 Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. DHL EXPRESS WORLDWIDE IMPORT DHL EXPRESS 9:00 IMPORT Your most time-critical UK import shipments delivered before 9am on the next possible working day. Available from 214 countries and territories. Get it here by 09:00 for just 15 more 2 delivery attempts as standard. DHL EXPRESS 12:00 IMPORT DHL ECONOMY SELECT IMPORT Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 30kg and multi-piece shipments up to 300kg. PRICING Upgrade to DHL Express 9:00 from DHL Express Worldwide for just 15.00 per shipment, regardless of weight or destination country. *Additional terms and conditions apply-see dhl.co.uk/mbg for details

4.3 DHL Express 12:00 Pricing Guide United Kingdom 2018 IMPORT SERVICES Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. 4.3 DHL Express 12:00 DHL EXPRESS WORLDWIDE IMPORT DHL EXPRESS 9:00 IMPORT Your most time-critical UK import shipments delivered before 12:00 noon on the next possible working day. Available from 214 countries and territories. Get it here by 12:00 for just 5 more 2 delivery attempts as standard. DHL EXPRESS 12:00 IMPORT DHL ECONOMY SELECT IMPORT Money-back guarantee in the unlikely event of a late delivery*. Suitable for individual items up to 70kg and multi-piece shipments up to 300kg. PRICING Upgrade to DHL Express 12.00 from DHL Express Worldwide for just 5.00 per shipment, regardless of weight or destination country. *Additional terms and conditions apply-see dhl.co.uk/mbg for details

4.4 DHL Pricing Guide United Kingdom 2018 IMPORT SERVICES Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. 4.4 DHL DHL EXPRESS WORLDWIDE IMPORT 1 DHL EXPRESS 9:00 IMPORT The ideal choice for door-to-door, non-time critical deliveries and shipments throughout Europe, with a transit time set within a defined number of days. DHL EXPRESS 12:00 IMPORT Available from 29 countries and territories. 2 delivery attempts as standard. Suitable for individual items up to 70kg and multi-piece shipments up to 1,000kg. DHL ECONOMY SELECT IMPORT

4.4 DHL Pricing Guide United Kingdom 2018 IMPORT SERVICES Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. 4.4 DHL DHL EXPRESS WORLDWIDE IMPORT 2 kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Documents and Non-Documents Available from the following countries: Andorra Latvia 1 46.45 48.15 53.25 54.00 61.25 Austria Liechtenstein 2 50.70 54.00 62.20 63.05 69.65 Belgium Lithuania 3 54.45 58.80 68.25 70.40 76.25 Bulgaria Luxembourg DHL EXPRESS 9:00 IMPORT 4 58.20 63.60 74.30 77.75 82.85 5 61.95 68.40 80.35 85.10 89.45 6 63.55 70.95 83.25 88.30 92.10 Croatia Czech Republic Denmark Netherlands Norway Poland 7 65.15 73.50 86.15 91.50 94.75 Estonia Portugal 8 66.75 76.05 89.05 94.70 97.40 Finland Romania 9 68.35 78.60 91.95 97.90 100.05 France Slovakia DHL EXPRESS 12:00 IMPORT 10 69.95 81.15 94.85 101.10 102.70 15 75.95 87.65 103.60 110.60 111.95 20 81.95 94.15 112.35 120.10 121.20 Germany Greece Hungary Slovenia Spain Sweden 25 87.95 100.65 121.10 129.60 130.70 Ireland, Rep. of Switzerland 30 93.95 107.15 129.85 139.10 140.20 Italy 40 104.95 118.65 146.85 156.60 159.20 DHL ECONOMY SELECT IMPORT 50 115.95 130.15 163.85 174.10 178.20 60 126.95 141.65 180.85 191.60 197.20 70 137.95 153.15 197.85 209.10 216.20 80 153.95 171.15 221.35 232.60 241.20 90 169.95 189.15 244.85 256.10 266.20 100 185.95 207.15 268.35 279.60 291.20 125 225.95 252.15 327.10 338.35 353.70 150 265.95 297.15 385.85 397.10 416.20 175 305.95 342.15 444.60 455.85 478.70 200 345.95 387.15 503.35 514.60 541.20 225 385.95 432.15 562.10 573.35 603.70 250 425.95 477.15 620.85 632.10 666.20

4.4 DHL Pricing Guide United Kingdom 2018 IMPORT SERVICES Our import services allow you to arrange for a shipment to be collected in another country and delivered to the United Kingdom. 4.4 DHL DHL EXPRESS WORLDWIDE IMPORT 3 kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Documents and Non-Documents Available from the following countries: Andorra Latvia 275 465.95 522.15 679.60 690.85 728.70 Austria Liechtenstein 300 505.95 567.15 738.35 749.60 791.20 Belgium Lithuania 325 548.45 615.15 800.85 812.10 857.70 Bulgaria Luxembourg DHL EXPRESS 9:00 IMPORT 350 590.95 663.15 863.35 874.60 924.20 375 633.45 711.15 925.85 937.10 990.70 400 675.95 759.15 988.35 999.60 1057.20 Croatia Czech Republic Denmark Netherlands Norway Poland 425 718.45 807.15 1050.85 1062.10 1123.70 Estonia Portugal 450 760.95 855.15 1113.35 1124.60 1190.20 Finland Romania 475 803.45 903.15 1175.85 1187.10 1256.70 France Slovakia DHL EXPRESS 12:00 IMPORT 500 845.95 951.15 1238.35 1249.60 1323.20 550 930.95 1047.15 1363.35 1374.60 1456.20 600 1015.95 1143.15 1488.35 1499.60 1589.20 Germany Greece Hungary Slovenia Spain Sweden 650 1100.95 1239.15 1613.35 1624.60 1722.20 Ireland, Rep. of Switzerland 700 1185.95 1335.15 1738.35 1749.60 1855.20 Italy 750 1270.95 1431.15 1863.35 1874.60 1988.20 DHL ECONOMY SELECT IMPORT 800 1355.95 1527.15 1988.35 1999.60 2121.20 850 1440.95 1623.15 2113.35 2124.60 2254.20 900 1525.95 1719.15 2238.35 2249.60 2387.20 950 1610.95 1815.15 2363.35 2374.60 2520.20 1000 1695.95 1911.15 2488.35 2499.60 2653.20 For each additional 1 kg Above 10kg 1.20 1.30 1.75 1.90 1.85 Above 20kg 1.20 1.30 1.75 1.90 1.90 Above 30kg 1.10 1.15 1.70 1.75 1.90 Prices are effective from 1st of January 2018 and are subject to change. Prices are rounded up to the nearest 1kg for shipments up to 70kg and up to the nearest 5kg for shipments above 70kg. All prices are in British Pounds excluding VAT, duties, taxes and other charges. The chargeable weight is the greater of the actual weight and the volumetric weight. Use the following formula to calculate the volumetric weight: Length (cm) x Height x Width (cm)/5,000 = Volumetric Weight (kg) Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm) For each additional 5kg Above 70kg 8.00 9.00 11.75 11.75 12.50 Above 300kg 8.50 9.60 12.50 12.50 13.30

5.1 DHL Globalmail Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL 5.1 DHL Globalmail A convenient and cost-effective international mail service for Letters and Packets. 1 DHL GLOBALMAIL DHL GLOBALMAIL DHL Globalmail is a convenient and economical international mail service. It is ideal for non-time critical correspondence and low-value goods. Easy to use no sorting, counting or weighing of individual items. Free collections by your DHL Express courier. Convenient appears on the same account and invoice as your courier shipments. Reliable consistent transit times, independently monitored and audited. Choice of Service Levels when extra security is required. 1 2 There are two DHL Globalmail tariffs: one for Letters and one for Packets. The DHL Globalmail tariffs use an item and kilogram pricing method. The price is calculated by adding together the item price and the kilogram price, as shown in the worked example on the right. Zone Letters Price per item Price per kg Example The price for sending 10 x 20g letters to Australia (in Rest of World Zone) would be: Item price 0.78 x 10 = 7.80 + Packets Price per item Kilogram price 20g x 10 = 0.2kg 0.2kg x 14.75 = 2.95 Price per kg Europe 0.78 8.20 1.56 6.10 Rest of World 0.78 14.75 2.10 9.50 All prices are in British Pounds excluding VAT. Total price 7.80 (Item price) + 2.95 (Kilogram price) = 10.75

5.2 Letters and packets Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL 5.1 DHL Globalmail A convenient and cost-effective international mail service for Letters and Packets. DHL GLOBALMAIL 2 The table below displays the weights and dimensions for the items you can send with DHL Globalmail. DHL GLOBALMAIL Letter Packet Minimum dimensions Maximum dimensions Maximum thickness Length 14cm x width 9cm Length 38.1cm x width 30.5cm 3cm Length 14cm x width 9cm Length + width + height not to exceed 90cm Longest dimension not to exceed 60cm Does not apply Maximum weight 500g 2kg

5.2 Letters and packets Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL 5.1 DHL Globalmail A convenient and cost-effective international mail service for Letters and Packets. DHL GLOBALMAIL 3 DHL GLOBALMAIL The countries and territories listed in the table below are defined as Europe for the DHL Globalmail service. Countries and territories not listed here are considered Rest of World. Europe Albania Denmark Lithuania Slovenia Andorra Faroe Islands Macedonia (Republic of) Sweden Armenia Finland Malta Switzerland Austria France Moldova (Republic of) Turkey Azerbaijan Georgia Monaco Ukraine Belarus Germany Montenegro (Republic of) Vatican City Belgium Gibraltar Netherlands Bosnia and Herzegovina Greece Norway Bulgaria Greenland Poland Canary Islands Hungary Portugal Corsica Iceland Romania Croatia Ireland (Republic of) Russian Federation Channel Islands Italy San Marino Cyprus Latvia Serbia (Republic of) Czech Republic Liechtenstein Slovakia

5.1 DHL Globalmail Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL A convenient and cost-effective international mail service for Letters and Packets. 5.1 DHL Globalmail DHL GLOBALMAIL 4 DHL Globalmail delivery aims are quoted in working days. Click on the map to find out more. DHL GLOBALMAIL Delivery Aims Germany: 2 to 4 days Europe: 3 to 6 days USA and Canada: 5 to 9 days Rest of World: 6 to 12 days

5.1 DHL Globalmail Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL A convenient and cost-effective international mail service for Letters and Packets. 5.1 DHL Globalmail DHL GLOBALMAIL 4 5-9 USA and Canada DHL GLOBALMAIL Delivery Aims Germany: 2 to 4 days Europe: 3 to 6 days USA and Canada: 5 to 9 days Rest of World: 6 to 12 days

5.1 DHL Globalmail Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL A convenient and cost-effective international mail service for Letters and Packets. 5.1 DHL Globalmail DHL GLOBALMAIL 4 2-4 Germany DHL GLOBALMAIL Delivery Aims Germany: 2 to 4 days Europe: 3 to 6 days USA and Canada: 5 to 9 days Rest of World: 6 to 12 days

5.1 DHL Globalmail Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL A convenient and cost-effective international mail service for Letters and Packets. 5.1 DHL Globalmail DHL GLOBALMAIL 4 3-6 Europe DHL GLOBALMAIL Delivery Aims Germany: 2 to 4 days Europe: 3 to 6 days USA and Canada: 5 to 9 days Rest of World: 6 to 12 days

5.1 DHL Globalmail Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL A convenient and cost-effective international mail service for Letters and Packets. 5.1 DHL Globalmail DHL GLOBALMAIL 4 6-12 Rest of World DHL GLOBALMAIL Delivery Aims Germany: 2 to 4 days Europe: 3 to 6 days USA and Canada: 5 to 9 days Rest of World: 6 to 12 days

5.3 Country Zoning Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL 5.1 DHL Globalmail A convenient and cost-effective international mail service for Letters and Packets. 5 DHL GLOBALMAIL How it works The DHL Globalmail service combines the strengths of DHL Express, Deutsche Post and the international mail network. 5 1 DHL GLOBALMAIL 1 Prepare and address your international mail items as usual. Place unsorted mail in the packaging provided. Complete DHL Waybill and attach to packaging. 2 Collection by DHL Express courier. 3 Transport to Deutsche Post International Mail Centre in Frankfurt, Germany. 4 2 4 Mail is sorted and enters the international mail network. 5 Delivery in destination country by local post authority. 3

5.2 Letters and packets Pricing Guide United Kingdom 2018 INTERNATIONAL MAIL A convenient and cost-effective international mail service for Letters and Packets. 5.2 DHL Globalmail Plus DHL GLOBALMAIL DHL GLOBALMAIL PLUS DHL Globalmail Plus offers the following additional features: Signature on Delivery The mail item will only be handed over to the recipient once they have signed for it. Please note that, although a signature is required on delivery, it is not possible to provide a copy of the signature as proof of delivery. Status Updates Each DHL Globalmail Plus item contains a barcode which allows status updates to be generated. The status updates are: n Data submitted when the barcode label is created n Processed sort facility when the item is received at the Deutsche Post International Mail Centre in Germany Zone Letters Price per item Price per kg Packets Price per item Price per kg Europe 4.78 8.20 5.56 6.10 Rest of World 4.78 14.75 6.10 9.50 All prices are in British Pounds excluding VAT. Example The price for sending 10 x 20g letters to Germany (in Europe Zone) would be: n Departed terminal when the item departs from the Deutsche Post International Mail Centre n Arrived destination when the item is received by the postal authority in the destination country n Delivered when the item is delivered to the recipient Please note that the Delivered status update is not provided in all destination countries. For an up-to-date list of countries where the Delivered status update is provided, please contact your DHL Express Account Manager. Item price 4.78 x 10 = 47.80 + Kilogram price 20g x 10 = 0.2kg 0.2kg x 8.20 = 1.64 Total price 47.80 (Item price) + 1.64 (Kilogram price) = 49.44

6.0 Optional Services Pricing Guide United Kingdom 2018 OPTIONAL SERVICES OPTIONAL SERVICES Service Fee Amount CUSTOMS SERVICES SURCHARGES 1 Saturday Delivery The delivery of a shipment on a Saturday, when Saturday is not a standard working day, or on a Friday, when Friday is not a standard working day. This service is only available in selected postal / zip code areas. To check availability, call Customer Services on. Saturday Collection The collection of a shipment on a Saturday, when Saturday is not a standard working day, or on a Friday, when Friday is not a standard working day. This service is only available in selected postal/zip codes areas. To check availability, call Customer Services on. Shipment Insurance The provision, at individual shipment level, of declared value coverage above Standard Liability for the amount necessary to repair or replace a shipment in the event of physical loss or damage. See dhl.co.uk/service_options for details. Extended Liability At Shipper's request, the provision of fixed value compensation over and above Standard Liability, for the amount necessary to repair or replace the document contents of a shipment / piece in the event of physical loss or damage due to an external cause. Please note that this service is only applicable to Document shipments outside of the EU, and the fixed amount of compensation available is 300. GoGreen Climate Neutral By contractual agreement with the Shipper, a full carbon-neutral service comprising calculation of CO 2 emissions on a shipment level, offsetting of these emissions by DHL Carbon Management, and annual certification by an external third party. GoGreen Carbon Footprint A detailed calculation of the carbon footprint of shipments sent in a stated period. This report uses the same measurement principles as climate neutral but without the offsetting. GoGreen Carbon Estimate A high level calculation of the amount of CO 2 emissions omitted from your shipments. This report uses averages based on lane and transportation mode and records the results over the last 3 months' period. Weight (amount per kg), min amount per shipment Weight (amount per kg), min amount per shipment Percentage of replacement/ declared value with minimum charge Per shipment 3.00 Weight (amount per kg), min amount per shipment Per annual report 800.00 Per quarterly report 80.00 0.35 per kg, subject to a minimum charge of 30.00 per shipment 0.35 per kg, subject to a minimum charge of 18.00 per shipment 1.5% of replacement / declared value with minimum charge of 12.00 International: 0.09 per kg Domestic: 0.02 per kg Subject to a minimum charge of 0.09 per shipment

6.0 Optional Services Pricing Guide United Kingdom 2018 OPTIONAL SERVICES OPTIONAL SERVICES Service Fee Amount CUSTOMS SERVICES SURCHARGES 2 Duties & Taxes Paid (DTP) At the Shipper's request, an administration charge for invoicing duties and taxes to the Shipper instead of the Receiver. Equivalent to Incoterm DDP. Neutral Delivery (NDS) An optional delivery service, allowing the shipper or importer to maintain confidentiality over the declared value of the goods. The delivery facility ensures any shipment documentation that might reveal the value of the goods is removed before delivery Split Duty and Tax At Shipper's request, an administration charge for invoicing duties to the Shipper or third party, while taxes are invoiced to the Receiver or third party at destination. VAT cannot be billed to an entity in a third country. This process allows the Receiver to recover VAT on the value of imported goods. Packaging DHL offers three types of packaging services: Standard packaging that consists of DHL flyer bags and document envelopes. These items are provided free of charge. Premium packaging, including DHL cartons and boxes. These items are provided free of charge. Industry specific packaging designed for specialist shipping requirements. A charge applies to these items. Shipment Preparation At Shipper's request, the preparation of a shipment / piece and of any non-customs related transportation documents at origin, on behalf of the Shipper or Payer, including customer requested pick & pack activities. Direct Signature Upon customer's request, DHL will obtain signature from the receiver or a representative at the delivery address. In case no one is at the delivery address, DHL will reattempt delivery. Shipments in this service can t be re-routed, dropped in a post box or left with the neighbour. The receiver is authorised to arrange an alternative delivery time at the same delivery address or to collect the shipment from a DHL owned service point. Per shipment 16.00 Per shipment 16.00 Per shipment 16.00 Free of charge* Variable** Variable N/A Please contact your Account Manager for more information Variable Per shipment 4.00 * Applies to standard and premium packaging. ** Applies to industry-specific packaging.

7.0 Customs Services Pricing Guide United Kingdom 2018 CUSTOMS SERVICES 1 OPTIONAL SERVICES Service Fee Amount Disbursements At Receiver's request, the use of DHL's credit or cash to fund the clearance, duty and tax charges related to a shipment / piece, instead of the Receiver using his own bond or credit line. The customs process is accelerated with DHL making prompt payment of relevant charges, while the Receiver defers payment up to an agreed period. Clearance Authorisation The contacting by DHL of the designated ers who have specifically requested contact prior to customs clearance of the shipment / piece is initiated by DHL. Broker Notification At Customer's request, the preparation and delivery by DHL, or the making available of shipment / piece paperwork that is required by a third party Broker to complete customs clearance for the Receiver. Multi-Line Entry The clearance of a shipment / piece with multiple commodities or multiple origins for the same commodity. Fees apply when a shipment has more than 5 lines for entry, regardless of whether or not the entry is a consolidated formal entry containing multiple HAWBs (House Air Way Bills) for the same importer. Bonded Documents The paperwork necessary for DHL to transport from the point of entry to a location specified by the Receiver or er, under a Customs Bond status. Can arise also when the Receiver requests clearance at a second, preferred, terminal / facility. Post Clearance Modification The modification by DHL of value, commodity, country of manufacture, or terms of trade information after the import clearance process for a shipment / piece, to correct or elaborate on what was submitted previously to Customs. Modifications are also necessary when details such as the VAT number are incorrect on the declaration. Fees apply only when the original error was not made by DHL. er Validation A service to cover the exceptional handling when shipping to a destination that is subject to trade restrictions imposed by national legislation such as the EEAS (European External Action Service) or OFAC (US Office of Foreign Assets Control). Per shipment 2.5% of declared value subject to a minimum charge of 11.00 CUSTOMS SERVICES Per authorisation 25.00 Per shipment 25.00 SURCHARGES Per additional line 4.50 per additional line Per shipment 40.00 Per shipment 30.00 Per shipment 22.00

7.0 Customs Services Pricing Guide United Kingdom 2018 CUSTOMS SERVICES OPTIONAL SERVICES CUSTOMS SERVICES 2 Service Fee Amount Bonded Storage The registration into bond, and subsequent holding of a shipment for more than 3 calendar days, following its arrival date in a DHL or non-dhl bonded facility. Applicable when 1) the holding of a shipment is requested by the customer; 2) a shipment is awaiting clearance documents; 3) a shipment is awaiting clearance by a third party broker assigned by the customer. Permits & Licences To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. Declaration Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Per shipment and per kg per day 4.50 and 0.09 GBP Per shipment 18.00 Per shipment 9.00 SURCHARGES

Contents 8.0 Surcharges Pricing Guide United Kingdom 2018 SURCHARGES 1 OPTIONAL SERVICES Service Fee Amount CUSTOMS SERVICES Depends on monthly average spot prices for kerosene / jet fuel (for aviation fuel surcharge) or diesel (for road fuel surcharge). SURCHARGES 0.35 per kg, subject to a minimum charge of 17.50 per shipment Fuel Surcharge A variable percentage surcharge, derived from a publicly available jet fuel index or diesel fuel index, which is applied to the weight charge, Service Premiums and the following Surcharges and Optional Service charges: - Remote Area Over Sized Piece Non-Stackable Pallet Saturday Collection Percentage of transportation charge, Service Premiums and transportation related Surcharges and Optional Services. Saturday Delivery Elevated Risk For more information go to dhl.co.uk/fuelsurcharge Remote Area An international remote area delivery or collection is defined by a post code (or town in the absence of post code) that is determined as difficult Weight (amount per kg), to serve or too distant. Applies to the destination address for exports, the origin address for imports and both the origin and destination addresses min amount per shipment for Third Country shipments. To check if Remote Area Service applies to a post code or town name, please visit the DHL Capability Tool (DCT) at dct.dhl.com or refer to your shipping tool Over Sized Piece A piece that has a dimension in excess of 120cm or a scale weight in excess of 70kg. The surcharge is applied only once per shipment. Per shipment 70.00 Non-Stackable Pallet A fixed surcharge is applied to any pallet within a shipment that because of its shape, packaging or content is not stackable. Per shipment 130.00 Excepted Quantities The handling and transportation of substances and commodities classified as Excepted Quantities in accordance with the IATA Dangerous Goods Per shipment 4.00 Regulations (DGR) and permitted on passenger aircrafts or in accordance with ADR (Accord Dangerous Routier) when transported by road. Limited Quantities by Road The ground handling and transportation of substances and commodities classified as Limited Quantities to the limits of ADR (Accord Dangerous Routier) that are prohibited for air transportation. Dry Ice UN1845 The provision, handling and transportation of Dry Ice (UN1845) used as a cooling agent for non-dangerous goods on either the DHL air or road network or on commercial airlines. Can include replenishment during transit. Per shipment 16.00 Per shipment 8.00

Contents 8.0 Surcharges Pricing Guide United Kingdom 2018 SURCHARGES 2 OPTIONAL SERVICES Service Fee Amount Lithium Batteries Section II (PI966, 969) The handling and transportation of shipments containing Lithium Ion or Lithium Metal batteries compliant with the appropriate IATA Packing Instructions (PI966 or 969) either on the DHL air or road networks or on commercial airlines. Per shipment 4.00 Lithium Batteries Section IB, II (PI965) CUSTOMS SERVICES The handling and transportation of shipments containing loose Lithium Ion Batteries compliant with the appropriate IATA Packing Instructions (PI965) on the DHL air network. Dangerous Goods Per shipment 64.00 The handling and transportation of substances and commodities classified as Full Dangerous Goods either on the DHL air or road network or on commercial airlines. Comprises Full IATA Dangerous Goods to the limits of ADR (Accord Dangerous Routier) Limited Quantities (LQ). Per shipment 64.00 Change of Billing At an account holder s request, a change in billing by crediting one invoice and the re-invoicing of the same amount to a different account number than the one marked on the Waybill. This charge isn t applied if DHL didn t follow the original billing instructions. Per invoice 9.00 SURCHARGES Address Correction A fixed surcharge is applied to any shipment that has an incorrect delivery address at the time of pickup and the delivery cannot be fulfilled after making efforts at the destination to determine the correct address. Per shipment 9.00 for international shipments 4.50 for domestic shipments Elevated Risk A surcharge to cover additional security measures for handling outbound and inbound shipments in countries that are subject to elevated risk due to continuous state of war, civil unrest or threats from terrorism. Per shipment 15.00 Restricted Destination A surcharge to cover the exceptional handling required to service destinations that are subject to trade restrictions imposed by the United Nations Security Council. Data Entry A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges. Per shipment 22.00 Per shipment 2.50

9.0 Nectar Points Pricing Guide United Kingdom 2018 NECTAR POINTS Make every shipment count with Nectar. DHL Express is the only courier company to offer Nectar points on your shipping. It s quick and easy you link your Nectar card with your DHL account and collect points every time you ship on your account. You can collect 1 Nectar point for every 1 you spend on shipping. Points can be spent on a wide range of products and brands, such as Eurostar, Pizza Express, ebay, Sainsbury s and many more. To confirm your eligibility and link your DHL Express account with your Nectar card you will need an activation code. You can obtain this from your Account Manager, or by emailing and you will then need to complete this form. You will need an activation code for each DHL account that you have and you will need to complete the form for each account. As soon as you have linked your DHL account with your Nectar card, you will collect points automatically each month. You can find out more about collecting Nectar points with DHL here.

10.0 Contact Us Pricing Guide United Kingdom 2018 CONTACT US Contact our team on or find out more online at