CURRENT JOB OPENINGS To apply on-line go to: www.kcmarriott.com SALES Corporate Sales Manager The Kansas City Marriott Downtown has an opening for a Corporate Sales Manager on our Sales and Catering Team. The successful candidate will have a working knowledge of hotel sales, front office operations, group housing/reservations, catering, and be up to date on the hotel industry news and economic development. The position will focus on mid-level corporate groups with 100 to 300 guest rooms and will be responsible for soliciting, negotiating, and booking of new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, and networking). This position will also be required to participate in trade shows and be part of the community and professional organizations to maintain high visibility. The qualified individual must be proficient in Microsoft Office and CI/TY. Other essential functions of the job include being a self-starter, excellent verbal and written communication skills, manages time well, and must be able to work under pressure and meet deadlines. LOSS PREVENTION Security Supervisor Prior supervisory experience in law enforcement, criminal justice or the military is required. Job duties include enforcing hotel rules, investigating and reporting incidents that may result in claims against the hotel, monitoring security cameras, and maintaining a thorough knowledge of the hotel s fire and emergency procedures. Interested applicants should be professional, have excellent written and verbal communication skills, good report writing skills, and be able to represent the hotel in a thoughtful, dynamic and polished way at all times. Additional responsibilities as a Supervisor would be to assume the role of the Manager on Duty. Experience in the hospitality field is a plus! COMBINATION OF DAY/EVENING SHIFT MUST HAVE FLEXIBLE SCHEDULE THE BISTRO Cafeteria Attendant Friendly and dependable. Job responsibilities include serving lunch or dinner to associates in a timely and efficient manner, maintain cleanliness of cafeteria at all times i.e. mopping floors, wiping down tables and chairs, prepping and replenishing the salad bar items, and setting up hot food and cold sandwich area. Job requires working closely with our Kitchen staff to maintain proper levels of food during serving times. Flexible schedule required which includes weekends and holidays.
FRONT OFFICE Front Desk Clerk The Ideal candidate should be thoughtful, dynamic and polished. Excellent customer service skills are required and must like to work with the public. AGGRESSIVE HOSPITALITY SKILLS are a must!! Job duties include guest check-in and check-out, handling cash and credit transactions, problem and conflict resolution, and providing information to our guests regarding hotel services, transportation options, and local tourist attractions. Must have experience working on a computer and answering telephones. Flexible schedule required. DAY/EVENING & OVERNIGHT SHIFTS AVAILABLE Bell Attendant Aggressive hospitality skills are a must!! We are looking for a friendly, professional and dependable individual to greet our guests with a smile as they enter the hotel, assist with luggage, make guest room deliveries, and be knowledgeable about the hotel services and amenities as well as the city of Kansas City. The qualified candidate must make a great first impression of the hotel with a warm welcome and be a Brilliant Host throughout their stay. Flexible schedule required. CATERING SERVICES Houseperson/Aisle Attendant Dependable, hard-working and professional. Job responsibilities include meeting and banquet room set-up, vacuuming floors, emptying trash, properly maintaining hotel equipment and assisting with the transport of banquet food to banquet rooms. Must be able to lift, push and pull at least 75 to 100 lbs. and work in a fast paced environment. Good communication skills are essential. Must be able to work weekends and late nights. EVENING SHIFT AVAILABLE BAR CENTRAL Assistant Food & Beverage Manager We are looking for a dynamic and polished leader that will promote customer service and a friendly team environment in our food and beverage outlets. The qualified candidate should have 2 to 3 years of supervisory or management experience in a full service restaurant, hotel or bar. Extensive bar/liquor knowledge is preferred. Must be have excellent written and verbal communication skills and be able to multi-task and delegate responsibilities. Other job duties will include interviewing, scheduling, payroll and performance/discipline management. Key elements of the position include interacting with our guests to be build strong relationships and problem/conflict resolution. A Liquor Card, Serv Safe Certification and TIPs Certification are required. Cocktail Server Friendly, professional, and excellent customer service skills. Must have prior experience working in a full service restaurant with knowledge of serving both food and cocktails. Requires aggressive hospitality skills, building a rapport with our guests, and upselling menu items. Prior cash handling and MICROS experience is preferred. A Liquor Card is also required prior to employment for this position. Flexible schedule required which includes weekends.
METROPOLITAN KC Server Professional, dependable and excellent customer service skills. Must have previous serving experience in full service restaurant and be able to handle a station of 6 to 8 tables. Knowledge of MICROS is preferred as well as cash handling experience. A Liquor Card is also required prior to employment. PART TIME DAY SHIFT (5:30AM 2PM) / EVENING SHIFT (4:00PM 10:00PM) Host/Greeter Friendly, outgoing, people-person to make a great first impression on guests as they approach the restaurant. Job responsibilities include greeting guests at the door, seating guests, being knowledgeable regarding the menu/buffet options, answering phones, taking reservations, and assisting with to go orders. A Liquor Card is required prior to employment. Flexible schedule is necessary which includes weekends and holidays. DAY SHIFT / 5:30AM 2:00PM Buffet Attendant Friendly, professional, and dependable. Job responsibilities include setting up and breaking down breakfast and lunch buffets, keeping buffets stocked and replenished in a timely manner, communicating with the Kitchen staff to keep them informed of needed food items, and maintaining clean work stations. Other duties may include bussing tables, replenishing beverages, and assisting with guest requests as needed. A Liquor Card is required prior to employment. DAY SHIFT (4:30AM 2:00PM) Busperson Friendly, dependable and hard-working. Prior experience working in the food service industry is helpful. Job duties include clearing and resetting dining room tables, maintaining a clean and sanitary work station, assisting Servers with serving restaurant guests, and helping to set-up, breakdown, and replenish breakfast and lunch buffets. Must be able to move at a fast pace. Flexible schedule required which includes weekends and holidays. A Liquor Card is required prior to employment. DAY SHIFT (5:30AM 2:00PM) KITCHEN Banquet Cook Dependable, hard-working and must be able to multi-task. Looking for an experienced production cook for a busy Banquet Kitchen. Must have at least 3 to 4 years experience working in a large volume production kitchen. Job duties include preparing and production of hot banquet food and sauces for large groups, maintaining a safe and sanitary work station, assist in plating up of meals, and work closely with both our Banquet and Stewarding Departments. Pastry Cook We are looking for an experienced Baker or Pastry Cook with previous experience to work in the busy Pastry Kitchen. Must be familiar in the production of all pastries, cakes, desserts, breakfast items, and breads. The qualified individual must be able to bake from recipes, have a complete understanding of culinary weights and measurements, can demonstrate safe handling of kitchen equipment, and be able to maintain a safe and sanitary work station at all times.
IN-ROOM DINING Order Taker Friendly, courteous and detail-oriented. The ideal candidate must have prior experience working in the food service industry, answering phones, and be able to multi-task. Great communication skills are essential!! Prior cash handling experience is preferred. A Liquor Card is required prior to employment. Flexible schedule required which includes weekends and holidays. 3 TO 4 DAYS A WEEK/10 HOUR SHIFTS (DAY SHIFT 5:30AM 3:00PM) REVENUE MANAGEMENT Revenue Manager The Kansas City Marriott Downtown (managed by the Raphael Hotel Group) is looking for an experienced Revenue Manager to join the management team of 1000 guest room downtown convention hotel. The ideal candidate should have 3 to 5 years experience in Revenue Management preferably with the Marriott Corporation. Must have a working knowledge of both MARSHA and PMS as well as being able to become competent in CI/TY. This individual will work closely with our Sales and Event Management Team to maximize total hotel profitability through the proper allocation and pricing of guest room and space inventory for the transient, group and catering demand segments. Responsible for providing our management team with an accurate weekly forecast for scheduling purposes as well. Flexible schedule required hours would vary from week to week depending on the needs of the property. BANQUETS Assistant Banquet Manager The ideal candidate will have a dynamic personality with at least 1 or more years of previous customer service experience, preferably in a full service hotel. Key elements of the position include excellent customer service and communication skills, must be detail-oriented and efficient as well as a high level of professionalism and a complete understanding of the high standards of service expected from the Banquet Department on a daily basis. Job duties include assisting the Director of Banquets in the overall operation of the department, proficiency with Microsoft Office and CI/TY Computer Systems, scheduling and training of staff members, and work closely with the Kitchen, Stewarding, Event Management, Catering Sales, and Group Contacts, Hotel Guests, and Group Vendors. Flexible scheduled required. Coat Check (Seasonal/On-Call) Friendly and dependable. Must be detail-oriented and organized. Job duties include assisting guests with their coats during events scheduled at the hotel, providing claim tickets, and returning coats to individuals upon departure. Flexible schedule required which includes weekends. FITNESS CENTER Attendant Looking for a friendly and dependable individual to greet guests, answer phone calls, and provide information to guests in regards to the swimming pool, exercise equipment and fitness classes. Light housekeeping and laundry duties required. Previous working experience in a health club or fitness center or an educational background in physical fitness is required. PART TIME ONLY (SATURDAY & SUNDAY / 5:00AM 2:30PM)
HOUSEKEEPING Director of Services The Kansas City Marriott Downtown is seeking a dynamic leader with at least 5+ years of management experience in Room Operations or Housekeeping and Laundry in a full service hotel. The ideal candidate will oversee the operation of both the Housekeeping and Laundry departments. We are looking for a professional and organized leader to supervise a staff of 70 to 80 diverse associates. The qualified individual should meet the following requirements: Excellent written and verbal communication skills, ability to multi-task and have an eye for detail, previous experience with interviewing, training, scheduling, payroll, and performance management, aggressive hospitality and customer service skills must know the meaning of being a Brilliant Host, and must be able to work a flexible schedule which includes weekends and holidays. Job responsibilities include managing and overseeing the day-to-day operations of the Housekeeping and Laundry operations, facilitating the daily stand-up meeting, work closely with other departments in the hotel i.e. Front Office, Engineering, Loss Prevention and Accounting, maintain inventory records of linens, uniforms, and guest room and cleaning supplies, maintain standards of cleanliness in guest rooms, offices, public spaces, and service areas on a daily basis, make periodic inspections of all areas to ensure that all standards are being met, be familiar with cleaning equipment, supplies and tools, work closely with Housekeeping Management staff to control payroll costs, and negotiate contracts and maintain a working relationship with temporary staffing agencies. Room Attendant We are looking for experienced and dependable Room Attendants. The qualified candidates must have at least 1 year experience in the past three years working in Housekeeping at a hotel. Job duties include being able to clean at least 18 guest rooms per day vacuuming, dusting, making and changing the bed linens, cleaning the bathrooms, restocking all amenities and reporting maintenance problems. Responsibilities include being able to lift 50 lbs. & pushing heavy carts. COFFEE CENTRAL Barista We are looking for an experienced Barista to work in Coffee Central and the hotel s Sundry Shop. The qualified candidate should be professional, dependable, detail-oriented, have excellent customer service skills and a LOVE of coffee!! Job duties include making and selling specialty coffees, iced drinks, smoothies, and assorted baked goods. Other requirements include being able to lift 20 to 30 lbs., being able to stand for long periods of time, and a Liquor Card is required prior to employment. MICROS and cash handling experience is also a plus! Flexible schedule required which includes weekends and holidays. FULL TIME SHIFT AVAILABLE