General Information Company: Northwestern Michigan College Salary Grade: 14 Functional Job Title: Manager of Great Lakes Maritime Continuing Education Effective Date: 12/08/2013 Functional Job Code: MGROFGLMACONTINEDUCA Last Modified Date: 02/15/2018 Exemption Status: Exempt Pricing Method: Internal Position Summary This position is responsible for managing all USCG audits of seminar courses, updating all procedures and developing check off sheets to ensure the Academy does not receive any non-conformities at next audit. This position manages the Great Lakes Maritime Academy Continuing Education (GLMACE) program and coordinates with the GLMA office manager in items pertaining to; scheduling, budgeting, advertising, instructors, revenue/cost projections, and supplies. Makes recommendations for GLMACE seminar development. This position is also responsible for coordination of the development and maintenance of the GLMA simulators and is the direct point of contact with the simulator vendors. The position is also responsible for teaching GLMA deck curriculum. Essential Responsibilities (Critical) Responsible for the development and maintenance of all GLMACE curriculum courses, course files, and audits. (Critical) Coordinates all maintenance activities with the simulator sub-contractors. Assists the faculty with simulation exercise development and troubleshooting. (Critical) Responsible for instructing no less than 16 contact hours annually. Must have the ability to teach GLMA deck curriculum and serve as a STCW qualified assessor. (Critical) Maintain a USCG license with pilotage that would allow sailing on the training ship, with an expectation of sailing annually at an added compensation rate. (Very Important) Work with superintendent, faculty, and staff on 46 CFR program approvals and associated audits. (Very Important) Supervises others in accordance with NMC's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, recognizing employees; addressing performance problems or gaps. (Very Important) Provide recommendations to the superintendent for GLMA Continuing Education (GLMACE) programs. Foundational Competencies ETHICAL BEHAVIOR AND INTEGRITY Displays honesty, trustworthiness, and ethical behavior. Earns respect. Behaves in a straightforward manner with others with no hidden agendas. Builds trust and credibility through reliability and authenticity. Leads by example; words and actions are consistently aligned. COMMITMENT TO LIFELONG LEARNING Actively pursues learning and development. Stays current in content area, acquiring and refining technical and professional skills. COMMITMENT TO QUALITY SERVICE, RESPONSIBLE STEWARDSHIP, CONTINUOUS IMPROVEMENT Displays a commitment to excellence and to providing quality service to learners, co-workers, or others they serve. Consistently seeks feedback and looks for ways to improve service, promote quality, and make effective use of college resources. CREATING/CONTRIBUTING TO A CULTURE OF INNOVATION and THOUGHTFUL RISK-TAKING Creates/contributes to an environment of safety and trust. Seeks to solve problems rather than affix blame. Willing to experiment and learn. AGILITY/ ADAPTABILITY/ TOLERANCE FOR AMBIGUITY Easily adjusts to organizational and environmental changes; adapts responses and tactics to shifting or evolving situations; deals effectively with ambiguity and uncertainty. VALUING ALL PEOPLE Genuinely interested in others. Shows concern and empathy for others. Shows patience, understanding, and acceptance of people with varied backgrounds and perspectives. Treats learners, co-workers, and direct reports respectfully and fairly. COLLABORATION/TEAMWORK Actively and enthusiastically works with others to achieve a shared common goal. Gives credit and recognition to those who have contributed. Shares information and own expertise with others to enable them to accomplish group goals. https://www.hrtoolbench.net/jd/functionaljobdescription.aspx?mode=print 1/5
Creates a sense of belonging in the team, a culture of inclusion. Collaborates across boundaries. Looks at problem solving at the institutional level (not just in own area or department). Open to sharing resources, working with other departments and organizations. ACCOUNTABILITY/PERSONAL RESPONSIBILITY Meets commitments and keeps promises; gets things done. Acknowledges and learns from mistakes. Holds self and others accountable. Takes responsibility for achieving goals. General Competencies Building Effective Relationships Relates well with all kinds of people in a variety of situations. Develops and maintains effective communication and relationships. Demonstrates understanding, friendliness, courtesy, tact, and empathy to others. Is approachable; makes time for others. Is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Level 5 : Develops and proactively uses networks, both inside and outside the college; presents controversial findings tactfully in even the most sensitive situations; mediates disputes; approaches even the most difficult situations with empathy and interest. Communications / Active Listening Has good sense of who needs to know what and keeps others informed. Communicates in a clear, concise, organized, and compelling manner. Gives others their full attention; listens without interrupting. Seeks to understand others' points of view. Interprets both the words spoken and the non-verbal cues used by others. Level 4 Proficient +: Somewhat greater than Proficient: Accurately hears implied as well as expressed messages; accurately interprets non-verbal cues; communicates more complex information effectively; adjusts vocabulary and approach to improve understanding; speaks and/or writes in a well-organized, clear, and concise manner. Global Awareness / Internationally Skilled Importance: Very Important Understands the complexities and interdependency of world events and issues. Understands one's own culture and history in relationship to others. Is open to new opportunities, ideas and ways of thinking. Is self- aware about identity and culture; demonstrates sensitivity and respect for differences. Proficient Level 3: Understands the complexities and interdependency of world events and issues; understands one's own culture and history in relationship to others; is open to new opportunities, ideas and ways of thinking; is comfortable with ambiguity and unfamiliar situations. Strategic Understanding / Leadership Explains how their role supports NMC's mission and vision. Level 5 : Considers a broad range of internal and Recognizes opportunities to help the organization accomplish its external factors; can anticipate future consequences and trends goals. Considers a broad range of internal and external factors in accurately; stays aware of strategic/external environment; has establishing goals and priorities. Consistently ensures a fit broad knowledge and perspective; can articulate credible visions between individual or group actions and the organizational of possibilities and likelihoods; can create competitive and mission/strategy. breakthrough strategies and plans. Functional Competencies Analytical Skills (Generic) Frames issues and problems; collects information, identifies options; weighs the pros and cons, and recommends a course of action. Level 5 : Leads analytical teams to address complex problems; recognizes the strategic implications of problems and potential solutions. Arithmetic (Generic) Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages. Level 4 Proficient +: Somewhat greater than Proficient: Identifies and performs calculations required by day-to-day tasks efficiently and correctly; performs arithmetic conversions correctly. Collaboration (Generic) https://www.hrtoolbench.net/jd/functionaljobdescription.aspx?mode=print 2/5
Encourages and facilitates cooperation, trust, and group identity; fosters commitment and self-esteem; works with others to achieve common goals. Level 5 : Reaches mutually agreeable solutions with others, even those with divergent goals or agendas; discourages we vs. they thinking; encourages team relationships across groups; makes collaboration a high priority. Decision Making (Generic) Makes sound, well-informed, and objective decisions. Perceives the impact and implications of decisions. Commits to action, even in uncertain situations, to accomplish organizational goals. Level 4 Proficient +: Somewhat greater than Proficient: Applies general rules and guidelines to make sound decisions in ambiguous situations; adjusts decisions when changes indicate the need to re-think a situation; provides well-thought out rationale for decisions; can make quick decisions when necessary. Developing Others (Generic) Importance: Very Important Enables, empowers people to perform at their highest levels. Builds on people's strengths. Recognizes different kinds of contributions. Makes people feel valued. Has a genuine affection for people they lead; has empathy, compassion. Trusts people who work for them. Motivates, inspires others. Believes people are capable of learning and change. Coaches, trains, mentors, and guides rather than dictates. Develops leaders, not followers. Shares their knowledge. Creates opportunities for others to lead, take on new responsibilities. Ensures each employee has a compelling professional development plan aligned with organizational goals. Level 4 Proficient +: Somewhat greater than Proficient: Gives honest feedback on performance, strengths and opportunities; understands the team member's career aspirations; provides regular coaching; recognizes accomplishments at every opportunity; motivates team members to excel; provides resources for career growth. Industry Knowledge (Generic) Understands the organization and business processes within the Level 5 : Anticipates the organization's needs based organization and knows what companies make up the industry of on trends and outside influences; participates in strategic which the organization is a part; understands what products and planning in any or all business units; develops and maintains services the organization and its competitors offer; understands contacts throughout the industry. the economic drivers and government regulations that impact how the industry does business. Measuring Results (Generic) Can identify useful outcome and process measures. Disciplined in listening to learners, stakeholders; monitoring measures. Can conceptualize, apply, analyze, synthesize, and evaluate information gathered from observation, experience, reflection. Can use measurements to make sound decisions, judgments, and/or predictions. Level 4 Proficient +: Somewhat greater than Proficient: Able to determine what measures will be most useful in assessing success for their unit or team; designs feedback loops and tracking processes into work; uses findings for continuous improvement efforts. Planning and Evaluating (Generic) Administratively organizes work, sets priorities, and determines Level 5 : Balances long-term organizational goals with resources requirements. Determines short and long-term goals day-to-day activities; prioritizes major initiatives; has exceptional and strategies to achieve them. Monitors progress and evaluates ability to translate objectives into carefully conceived plans; outcomes. identifies and organizes appropriate resources; consistently completes projects on schedule, within budget, and with superior results. Regulatory Compliance (Engineering) https://www.hrtoolbench.net/jd/functionaljobdescription.aspx?mode=print 3/5
Understands all aspects of regulatory management and assures that appropriate regulations are adhered to. Level 5 : Has a solid understanding of regulatory management; leads compliance efforts; evaluates compliance efforts; interacts with regulatory body as needed; coaches others on the fine points of regulatory standards. Leadership Scope Activities Supervises a single work unit within a department, or is an Conduct employee progress reviews & performance intermediate-level professional individual contributor. evaluations Establish work schedules Instruct and train others Interview candidates Provide guidance and stability Share special or technical information with others Guide or facilitate projects Bring commitment and drive into the workplace. Lead by example Assign work activities Subordinates Direct: 8 Indirect: Tools and Equipment Copy Machine MS Excel MS Power Point MS Word Telephone Education and Experience Preferred Education: Four year Bachelor's Degree Preferred Experience: Between 2 and 5 years Work Environment Lifting Activities Weight Height Distance Frequency Most Frequently Lifted Object 20-29 lbs. None None Occasionally Heaviest Object Lifted 20-29 lbs. None None Occasionally Non-Lifting Repetitive Activities Arm Movement Continuously Bending Several times per day Climbing Occasionally Crouching Several times per day Ducking Occasionally Gripping Continuously Kneeling Several times per day Leaning Occasionally Leg Movement Continuously Sitting Occasionally Squatting Occasionally Standing Continuously Talking Continuously Typing Several times per week Walking Several times per day Writing Several times per day Mental Demands Complex Calculations Complicated Planning Exercising Independent Judgment Intense Concentration Minimal Guidance or Direction Performing Multiple Functions/Activities Other Physical Demands Exposure to cold Exposure to noise Exposure to wind Irregular working hours Risk of electrical shock Other Challenges Precise accuracy requirements Production deadlines Protecting the physical safety of others Safeguarding organization assets and property https://www.hrtoolbench.net/jd/functionaljobdescription.aspx?mode=print 4/5
Licenses and Professional Certifications Unlimited tonnage mate license with Great lakes pilotage. - Preferred Valid STCW certification - Preferred Qualifications Ability to earn an unlimited tonnage mate (Great Lakes and inland) within one year. - Required Bachelor's of Science in Maritime Technology or equivalent. - Required Commercial experience on the Great Lakes. - Preferred ECDIS endorsement/gmdss credentials. - Required Experience teaching with a maritime simulator (ideally TRANSAS series 400 or higher). - Preferred Experience with USCG course approval process. - Preferred Knowledge of Microsoft Windows network operating systems. - Preferred Merchant Marine or Military sea service. - Required Professional Mariner experience. - Preferred STCW train the trainer course. - Preferred Teaching experience. - Preferred Contacts with Others Internal Contacts Purpose Frequency Employees in your own work unit or department Interact with or advise Daily Employees in your function Interact with or advise Daily Managers in your function Interact with or advise Several times per week Senior executives in your function Interact with or advise Monthly Employees in departments outside your function Interact with or advise Several times per week Managers in departments outside your function Interact with or advise Once per week Senior executives outside your function Interact with or advise Monthly Executive leadership None/Very Little Contact None/Very little contact External Contacts Purpose Frequency Vendors, Suppliers, Subcontractors Interact with or advise None/Very little contact Federal/State Regulatory and Compliance Authorities Share Information Quarterly Strategic Business Partners Interact with or advise Monthly Customers Interact with or advise Daily https://www.hrtoolbench.net/jd/functionaljobdescription.aspx?mode=print 5/5