Commitment to society and the environment 10 Business contributes to economic welfare and has a role to play in human progress. 92 Capitec Bank Holdings Limited
Communities Capitec s founding vision was to provide essential banking services to all South Africans. Banking has been made more accessible to communities, including those in rural areas, by opening branches where the majority of South Africans work, shop and live. Capitec Bank s low-cost, simplified product offers revolutionised banking for the benefit of consumers and created the opportunity for consumers to access affordable credit responsibly. In this way Capitec Bank has contributed to, and will continue to contribute to, the economic welfare and development of communities. Employment Capitec s growing branch network and support services continue to create employment opportunities for the communities in which it operates. Since establishment, Capitec Bank has created 8 308 jobs (2012: 7 086) and, on average, 209 employees were appointed per month during the reporting period (2012: 221). Capitec Bank s approach to talent acquisition and management, learning and development, employee relations and employment equity is detailed in chapter 4 of this report. Corporate social investment We believe that corporate social investment (CSI) programmes have an important role to play in South Africa where social needs are considerable. Our CSI is closely aligned with our core business objectives. As a bank with aspirations of being the preferred retail bank we need a well-educated workforce that can deliver innovative banking solutions and a wellinformed client base that is equipped to make sound financial decisions. For this reason we have developed programmes and formed partnerships with various organisations in the education field. Our goal is to promote social development in South Africa through a financial life skills programme for consumers and to provide access for learners at underresourced schools to supplementary school programmes. We believe everyone needs the minimum numeric and language skills to make a meaningful contribution to the economy and to their immediate community. Projects undertaken during the current reporting period include: Sponsorship of a panel discussion on the Impact of Collaborative Education as part of Education Week. Approximately 60 corporate and government representatives and education specialists participated. The bursary programme was launched with 182 recipients receiving Capitec Bank bursaries. The programme rewards talented but underresourced Grade 10 learners who study maths at school, by paying for their annual school fees. Participation in the Banking Association South Africa and South African Savings Institute s Teach Children to Save (TCTS) financial literacy and savings initiative. Integrated Report 2013 93
Sponsorship of IkamvaYouth, a volunteer-driven, youthled NGO working with youth living in townships. The sponsorship entails funding, capacity-building within IkamvaYouth and scaling the programme to additional regions. All participants in IkamvaYouth are required to study Pure Maths and for the past three years 70% of participants have accessed tertiary education. Partnered with UCT s Graduate School of Business and other interested parties to create an executive management programme for school leaders (principals and their deputies, heads of department and senior teachers). The programme is pitched at postgraduate level and commenced in December 2012. The development of a framework for impact evaluation has commenced. It will be utilised to assess and maximise the benefit of our investments for communities. Support of the Go for Gold programme that identifies skills gaps in particular industries and seeks to fill them by targeting potential future employees while they are still at school. These learners receive supplementary tutoring and are introduced to the sector in which they will work in future. Generic financial skills training delivered at targeted worksites on our behalf by a Seta-accredited supplier. Sponsorship of the Centre for Public Service and Innovation awards in the Innovative Service Delivery Institutions category. Sponsorship of the annual UCT Maths competition for the next three years. Donations to community organisations that actively contribute to the care and safe refuge of children who have been abused, neglected, abandoned and orphaned, the support of women who have been victims of abuse and organisations caring for the disabled. Suppliers Capitec Bank subscribes to the Codes of Good Practice issued under the Broad-based Black Economic Empowerment Act, No 53 of 2003. It is a level 6 contributor and received a B-BBEE preferential procurement recognition of 60%. The certificate for the period 27 August 2012 to 27 August 2013 is available at www.capitecbank.co.za. B-BBEE procurement to total measured procurement spend (TMPS) is 74% compared to 76% for the previous reporting period. 691 PROCUREMENT SPEND (R m) 912 2011 2012 Weighted B-BBEE spend 1 031 TMPS 1 392 94 Capitec Bank Holdings Limited
The environment The global focus on climate change and the effect it has on the environment have resulted in corporations globally evaluating the impact of their operations and activities on the environment. The primary focus relates to reducing the emission of greenhouse gases (GHG) to an acceptable level. South Africa is committed to lower overall national GHG emissions and local corporates have a responsibility to contribute by reducing their carbon footprints. Due to the nature of its products and services, Capitec Bank is considered to be a low contributor to GHG emissions with an associated limited impact on the environment. Notwithstanding this fact we realise that as a responsible corporate citizen we should conduct our business in a manner that has a minimal impact on the environment. There is commitment to this goal at all levels in the organisation. During the 2013 reporting period, Capitec Bank placed increased emphasis on environmental matters. This is evidenced through the development of an environmental and carbon footprint accounting policy and the reporting of our carbon footprint for the first time in this report. Capitec Bank s largest contribution to GHG emissions is the use of electricity. We are thus continuously researching and implementing methods to lower our consumption of this resource. We are, however, limited in our actions as we do not own the properties from which we operate and need to consider the cost effectiveness of any strategies implemented. The following was, however, achieved during the year: Continued deployment of virtualisation technology in the enterprise server environment creating savings in cooling requirements Utilisation of hot aisle containment technology in the computer centre Electronic equipment disposed of and recycled by an accredited third party Replaced 9 147 light tubes in 117 branches resulting in an estimated 533 530 kwh annual saving Integrated Report 2013 95
Carbon footprint Methodology The GHG Protocol Corporate Accounting and Reporting Standard (revised edition) Emission conversion factors as published by the DEFRA (UK Department for Environment, Food and Rural Affairs) Operational control approach The 2012 financial year was selected as base year as it was the most recent completed full reporting period Assumptions The calculation is limited to Capitec Bank. All other group entities are considered immaterial Employee commute is excluded due to lack of data Estimated electricity usage based on calculated averages was used for the baseline footprint. Consumption for 2013 was based on accurate records. Carbon footprint for the 2012 base year and 2013 reporting year GHG Protocol Scope 2013 2012 baseline Scope 1: Direct emissions fromfrom 144.10 145.61 Fuel used in directly controlled or owned equipment CO 2 e tonnes 3.64 1.37 Fuel used in directly owned or controlled vehicles CO 2 e tonnes 88.31 81.74 Air-conditioning and refrigeration gas refills CO 2 e tonnes 52.15 62.50 Scope 2: Indirect emissions from purchased electricity CO 2 e tonnes 19 322.49 22 971.00 Purchased electricity Eskom CO 2 e tonnes 19 322.49 22 971.00 Total scope 1 & 2 CO 2 e tonnes 19 466.59 23 116.61 Scope 3: Indirect emissions from: CO 2 e tonnes 5 507.18 5 077.46 Business travel Rental vehicles CO 2 e tonnes 106.19 45.50 Business travel Commercial Airlines CO 2 e tonnes 1 271.99 962.43 Business travel Employee owned vehicles CO 2 e tonnes 2 248.89 2 020.24 Product distribution Cash in transit CO 2 e tonnes 1 271.64 1 646.91 Paper usage CO 2 e tonnes 608.47 402.38 Total scope 1, 2 & 3 24 973.84 28 194.07 96 Capitec Bank Holdings Limited
Intensity footprint GHG Protocol Scope Per full-time employee 2013 Per m² floorspace Per full-time employee 2012 baseline Per m² floorspace Scope 1 emissions CO 2 e tonnes 0.02 0.00 0.02 0.00 Scope 2 emissions CO 2 e tonnes 2.71 0.12 3.19 0.15 Total CO 2 e tonnes 2.73 0.12 3.21 0.15 The carbon footprint is not subject to independent assurance. Overall there was a reduction of 11.5% on scope 1, 2 and 3 emissions for the reporting period. The primary contributor to the reduction was the more efficient use of electricity and various electricity saving initiatives described above. Since 2010 Capitec Bank s employees have been encouraged to be environmentally aware through the monthly publication Ecobuzz that provides information and tips on various environmental issues. Planned actions Continuation of light tube replacement with more efficient tubes throughout the branch network Increasing the focus on environmental management by defining a formal emission reduction target Integrated Report 2013 97