Evaluating a Program : Overall Design

Similar documents
2012 Color Code International 145 W. Crystal Ave. Salt Lake City, UT MOTIVE

Ethical Challenges that Mold HR Leaders

A Guide to Competencies and Behavior Based Interviewing. HR Toolkit

A Guide to Competencies and Behavior Based Interviewing

Value-Based Leadership COMMITMENT, COMPASSION, CARE

Code of Conduct & Ethics. Doing business as a global market leader

PROFESSIONAL ETHICS IN VOLUNTEER ADMINISTRATION

Doing the right thing the PwC way

ORION RESOURCES Solving the puzzle of smart hiring. Retained Search Quality A La Carte

Building an Effective Ethics Program

Realizing. Issue 17 LEADERSHIP. Everyday Leaders Changing Our World. Linda Fisher Thornton in Conversation ETHICAL LEADERSHIP

EPILOGUE. Beyond Profitability: Doing Good and Doing Well

1.1 What is Ethics? Why is it important to apply this Code?.. 2

The Meaningful Hospitality Smart Hiring Guide

The first responsibility of a leader is to define reality.

EXPLORING DIVERSITY DOES IMPROVE LEADERSHIP. Dr. Thomas RaShad Easley North Carolina Parks and Recreation Directors Conference February 8, 2017

6/9/ Parts. The Story of 3 Workers and their Work Environment. Two Things to Think About. Life Reimagined. Please take a Moment and Define Your

UMMS Core Competencies Workbook

Ethical Case Studies in Construction. What would you do? What should you do?

SUNRISE TELECOM CODE OF BUSINESS CONDUCT AND ETHICS Overview Sunrise Telecom is committed to its customers, partners, employees and stockholders.

Performance Leader Navigator Individual Feedback Report For: Chris Anderson

WE BELIEVE. Who we are and how we create value.

Chapter 2 The Ethical Basis of Law and Business Management

To Serve With Honor. A Guide on the Ethics Rules That Apply to Advisory Committee Members Serving as Special Government Employees

Top Social Media Policy Tips

The nine keys to achieving growth through innovation By Dr Amantha Imber

Chairman s Message 2 President & CEO s Message 3 We are Responsible 4 We are Dedicated 5 We are Respectful 6 We are Honest 7 We are Creative 8 We are

Part 5 Job Satisfaction. Chapter 20 Diversity and Rights in the Workplace

The Fundamentals of Great Leadership

Etiquette & Respect. Etiquette & Respect. A Little Respect Goes a Long Way

Build Trust and Credibility

Chapter SECTION OPENER / CLOSER: INSERT BOOK COVER ART. Section 1.1 Defining Ethics

Ethics and Social Responsibility. Ethics and Law. Religious Ethical Standards

"Finnair" and "Finnair Group" as used herein refer to Finnair Plc and its subsidiaries.

Small business guide to hiring and managing apprentices and trainees

Improving Morale and Increasing Psychological Safety

There are two types of mentors (leader or life coach) Today we are going to focus on your role as a leader

More important to World-Class Customer Service? How can you be the brand customers can t live without? How you can Make Price Irrelevant.

The way we do business

Diversity & Inclusion Strategic Plan

1. INTRODUCTION 3 2. ENGAGEMENT OF THE MCB GROUP WITH RESPECT TO ITS ETHICS 3 3. ABOUT THIS CODE 3 4. DEALINGS WITH EMPLOYEES 4

Forming Effective Groups for Advocacy. Nabz Iran Amplifying Iranian Voices

THE ADVANTAGES OF BEING HUMAN IN A CONSUMER WORLD. By Jim Chastain & Jim White

Toolkit. The Core Characteristics of a Great Place to Work Supporting Framework and Tools. Author: Duncan Brodie

Ethical Leadership and Public Service Dynamics. Eric M. Robinson

Part Three The Decision Making Process

8 Steps for Building an Effective Corporate Compliance Training Program

Page 1. Reddico Manifesto. Reddico, Moat Farm Oast, Five Oak Green, Tonbridge, Kent TN12 6RR

Connecting Transformational Leadership and Employee Engagement Interview with Dr. Aisha Taylor

Changing a culture with lean management

HR Education Seminar: Background Checks What you must know to protect Employees, Members & Club Assets

Diversity Made Simple for Managers. Support Materials

HONESTY IN THE WORKPLACE 1. The Importance and Implementation of. Honesty in the Workplace. Sadie B. Dixon. Southern Adventist University

2019 Webinar Catalog

CONTENTS. 2 Winning hearts

WHITE PAPER. Shifting Mindsets: Adopting a Compliance Journey

ETHICS: WHERE DOES YOUR RESPONSIBILITY END?

A New Breed of Leader Success Series

PEOPLE ASSESSMENT THE SEVEN KEY AREAS

Personal Traits of Healthcare Professionals

Computershare Group Code of

CODE OF CONDUCT FOR DOING BUSINESS WITH LINKEDIN

Certificate in Safety Leadership

Putting our behaviours into practice

Addressing and Preventing Inappropriate Behavior in Your Workplace- Webinar Audience Q&A

THE MUTUAL GAINS APPROACH TO NEGOTIATION: A FOUR-STEP PROCESS

Expectations for work Views of final year undergraduates and recent graduates. November 2017

Pharmaceutical Society of South Africa 2017 Conference. 5 October 2017

Energize Your Negotiation Performance With a Growth Mindset

Together. Chapter 8 Management Essentials 8.1: Learning to Work

The RUAG Code of Conduct

Anti-bribery corporate policy

BUSINESS MOTIVATORS. Terri Tester ACME Inc. 03/31/17 REPORT PROVIDED BY

Developing a Leadership Path and Plan for BEING and DOING

Report: Causes and implications of workplace stress in SMEs January 2019

Module 1: Understanding Governance and Ethics of Governance

Utility Management What is Utility Management? What qualifies an individual or a group to manage a utility?

Bill Brooks, Founder of The Brooks Group, wrote a small but powerful book called The

The challenges of customer service(chapter 2)

10 Things To Never Say

investigative consulting services

Selling Digital! A CIO s Guide to Building Trust and Influence

7 Steps for Building an Effective CSR Program

General Information. 1. What department do you work for? 2. How long have you worked for the City? 3. Supervision: Do you supervise other employee(s)?

ASIC speaks on Improving and Maintaining Audit Quality & The Role of Others

High-Performance Ethics Book Discussion Questions

[Insert Date] Teambuilding Skills. Leadership & Management Skills. Business Training Skills

Correct principles are like compasses: they are always pointing the way. And if you know how to read them, we won t get lost, confused, or fooled by

Fundamentals of Organizational Behavior

The first step to defining clarity for your family business

BUSINESS LAW Chapter 1 PowerPoint Notes & Assignment Ethics and the Law

Code of Conduct. (Effective as of March 1, 2012)

Description of Module Subject Name Human Resource Management Paper Name Organisational Behaviour Module Title Values Module Id 14 Pre- Requisites

The IT Security Response to Misconduct Allegations

Ethics Brown Bag. College of Agriculture and Life Sciences. Heather Roberts-Wrenn & Jeffrey Ratje February 23, 2017

Improving Criminal Caseflow. Best and Innovative Practices from the National Center for State Courts

RSM US CODE OF CONDUCT GROUNDED IN OUR VALUES - RESPECT, INTEGRITY, TEAMWORK, EXCELLENCE AND STEWARDSHIP

A summary of the principles from The Speed of Trust Book:

Mindset. Goals for Today. What about Intelligence? 9/22/2014

Entrepreneurial Leadership

Transcription:

ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Evaluating a Program : Overall Design Detect, deter and/or prevent conduct that subjects company to: Criminal prosecution and penalties Government regulatory actions and penalties Civil suits and liability Reputation damaging publicity Resource draining defensive action Meet federal standards under Federal Sentencing Guidelines Create a sustainable ethical culture that generates trust, credibility, and employee morale. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 2 2

.g. Ethical Culture Ethically questionable Unethical (lawful but awful) Civil liability Regulatory violation Criminal ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 3

.g. Profit & Growth Talent acquisition and retention Pride and Morale Trust & Credibility Reputation ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 4

ETHICS: THE ROOT OF COMPLIANCE What it is. Why it matters. How to get more of it. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 5

Which is the bigger problem: Compliance or Ethics Compliance Ethics ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 6

If we solved all compliance problems would we also solve all or most of our ethical problems? If we solved all ethical problems would we also solve all or most of our compliance problems? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 7

Ethics Is Bigger Than Compliance Compliance is about doing what you are required to do by laws or rules. Ethics is about doing what you should do because it is right. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 8

So what is ethics?. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Why do we have to talk about something that is so obvious? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Ethics is not just a factor to consider it s a ground rule ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 12

You can t avoid ethical responsibilities by ignoring them ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 13

Why be ethical? It s the smart thing to do avoid criminal and civil penalties, trust and credibility are critical business assets, good companies attract top talent. It s the right thing to do individuals and organizations have a moral responsibility to be ethical It leads to a personally gratifying and sustainable personal life. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 14

Big E ethics core principles about moral right and wrong; what it is to be a good and worthy person/institution Little E ethics laws and rules (compliance ethics); gifts, conflicts of interest, etc. The Professional Code of Conduct ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 15

Perceptions and Mindsets ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Do you see the arrow? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 17

Do you see the arrow? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Do you see the arrow? Character & Ethics ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

What does your arrow say about you? What values are critical to you personally? What values are critical to your firm? How do you assure that everyone in your firm upholds your values? What is your responsibility to your clients to assure that they conduct business ethically as well as legally? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 20 20

How many arrows are there? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Three stonecutters were asked what they were doing. The first man replied: I am making bricks from this stone. The second said: I am making the foundation for a building. The third answered: I m building a cathedral. So what? What difference does it make how a person looks at his work? If you change your perspective you change the way you experience the world. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 24

The Parable of the Master Carpenter ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 25

ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 26

Ethics is about right and wrong and how an honorable person should behave. Values refers to all important beliefs. Ethics refers only to beliefs about moral right and wrong. Values Are Different Than Ethics ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 27 27

There s a big difference between what you have a right to do and what is right to do. Justice Potter Stewart, U.S. Supreme Court ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

Ethics requires us to give up the idea that an act is proper simply because it is permissible or that an act is ethical so long as it is legal. An ethical person often chooses to do more than the law requires and less than the law allows. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 29

Ethics is not about the way things are. It s about the way they ought to be. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 30

Beyond Legalism In today s environment, a narrow legalistic mentality will not only be inadequate, it can substantially increase risks. Fueled by new laws and intense public cynicism, journalists, regulators, and prosecutors have become more creative and aggressive in bringing charges that can result in huge costs irrespective of technical legalities. ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 31

If you could interview the people who would date and might marry your children, what qualities are essential to you? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 32

Six Pillars of Character Trustworthiness Respect Responsibility TRRFCC Fairness Caring Citizenship ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013

But what does this have to do with the ethics in your oorganization What does management want from employees? What do employees want from their managers? What does the public want and expect from your company? ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 34

Good ethics is good sense ETHICS IN THE WORKPLACE Josephson Institute of Ethics 2013 35

WHAT WILL MATTER By Michael Josephson 2003 Ready or not, some day it will all come to an end. There will be no more sunrises, no minutes, hours or days. All the things you collected, whether treasured or forgotten will pass to someone else. Your wealth, fame and temporal power will shrivel to irrelevance. It will not matter what you owned or what you were owed. Your grudges, resentments, frustrations and jealousies will finally disappear. So too, your hopes, ambitions, plans and to do lists will expire. The wins and losses that once seemed so important will fade away. It won't matter where you came from or what side of the tracks you lived on at the end. It won't matter whether you were beautiful or brilliant. Even your gender and skin color will be irrelevant. So what will matter? How will the value of your days be measured? What will matter is not what you bought but what you built, not what you got but what you gave. What will matter is not your success but your significance. What will matter is not what you learned but what you taught. What will matter is every act of integrity, compassion, courage, or sacrifice that enriched, empowered or encouraged others to emulate your example. What will matter is not your competence but your character. What will matter is not how many people you knew, but how many will feel a lasting loss when your gone. What will matter is not your memories but the memories that live in those who loved you. What will matter is how long you will be remembered, by whom and for what. Living a life that matters doesn't happen by accident. It's not a matter of circumstance but of choice. ETHICS Choose IN THE WORKPLACE to live a life that Josephson matters. Institute of Ethics 2013