NEW FEATURE AVAILABLE Store-to-Store Transfers through the Business Center At the request of the Big O Tires Franchisees, we have built, tested and are now ready to implement the new process for store-to-store transfers online through the Business Center. Features and Benefits: Streamlined process Easy to use user interface Request and Approval process Bill of Lading and Invoice Printing Elimination of old fax and hope process Effective immediately, please use the new process following the directions below. As always, please do not hesitate to contact Big O Tires Customer Service with questions or if you would like us to walk you through the new process. How it works: 1. Purchasing location - Log On to Business Center Click Store Transfer tab Enter product and quantity Choose the transferring store Click Request Transfer Customer Service: 877.424.4699 Main Toll-Free: 800.321.2446 Thank You for Your Continued Business!
2. After request has been submitted, purchasing location will see the screen below 3. Selling location - Log On to Business Center Click Store Transfer tab Click Transfer Request link Click Decline or Accept Customer Service: 877.424.4699 Main Toll-Free: 800.321.2446 Thank You for Your Continued Business!
4. After request has been accepted, selling location will see the screen below 5. After Transfer is submitted and has been accepted, both locations can view and print a Bill of Lading for when the tires will be picked up or print an invoice for accounting/payables Customer Service: 877.424.4699 Main Toll-Free: 800.321.2446 Thank You for Your Continued Business!
As always, if you should need any assistance with this process, please contact your Big O Tires Customer Service Team. Customer Service: 877.424.4699 Main Toll-Free: 800.321.2446 Thank You for Your Continued Business!
Feature: Store-to-Store Transfers through Business Center Version: 8.8, 8.9 and 9.1 Date: December 12, 2012 Summary: The Web and Customer Service teams have developed new Business Center functionality allowing stores to transfer and receive product from each other. Due to different pricing structures between PDF and BFF stores, when these stores sell product to each other the product cost may be different. To address this issue, users will now follow the instructions provided by Customer Service for Store-to-Store Transfers through the Business Center. This process will create an Invoice from Big O Tires for the Purchasing Location based on it s pricing schedule and create a Credit Memo issued by Big O Tires for the Selling Location based on it s pricing schedule. After the transfer request has been accepted by the Purchasing Location in the Business Center both the Invoice and Credit Memo will be created. Navex POS users will need to complete the following steps to correctly track inventory and Accounts Payable. Scenarios: Selling Location Purchasing Location Selling Location After the Selling Location accepts the transfer request, users can print the Bill Of Lading and print the Big O Tires issues Credit Memo. In the POS Systems users will need to relieve their inventory and enter the Big O Tires Credit Memo. From the Top Menu select Inventory Select Receive Parts w/o PO Select Vendor BIG O WAREHOUSE Enter the Credit Invoice # in Vendor Invoice No. field Select Add Double click in the Part No. field Select the Brand Enter the part number in the Part No. field
Select OK In the Received field enter the quantity as a negative number Verify the Total Received Cost matches the Credit Memo Ext Amount for the product Select Post For stores configured to use AP Vouchers, complete the following Voucher information: Invoice Total enter the Credit Memo total Reference enter required Reference information By select employee name If additional credit line items appear on the Credit Memo select Add Select the appropriate Code for each additional credit line item Enter the amount as a negative amount
Select Save Purchasing Location After the Selling Location accepts the transfer request, users can print the Bill Of Lading and print the Big O Tires issues Invoice. In the POS Systems users will need to receive their inventory and enter the Big O Tires Invoice. From the Top Menu select Inventory Select Receive Parts w/o PO Select Vendor BIG O WAREHOUSE Enter the Invoice # in Vendor Invoice No. field Select Add Double click in the Part No. field Select the Brand Enter the part number in the Part No. field
Select OK In the Received field enter the quantity received Verify the Total Received Cost matches the Invoice Ext Amount for the product Select Post For stores configured to use AP Vouchers, complete the following Voucher information: Invoice Total enter the Invoice total Reference enter required Reference information By select employee name If additional line items appear on the Invoice select Add Select the appropriate Code for each additional line item
Select Save