February 2, 2018 CLARIFICATION LETTER No. 1 Re: Solicitation No. 7006612 Passenger Wait Time System, please be advised of the following clarifications to the above referenced Solicitation. (Note: Other Questions are under review and will be answered by a future Clarification Letter No. 2) 1) What are the Heights of the ceiling of each TSA Check Point; per the DFW drawings we do not find any information about the heights of the ceiling where to hang cameras? A1) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 2) Lights in E18 Checkpoints; per the drawings provide can DFW provide on the layout the location of the circle layouts? A2) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 3) During the use of Video cameras; can DFW confirm the use of video cameras in the screening area for video analytics purposes? Per DFW information Provided, video camera installations have be done in TSA screening checkpoints in other US airports for wait time measurement. A3) Existing cameras today at DFW are used solely for security purposes...no analytics. We (DFW) do not have access to how cameras installed at other airports are utilized for this purpose. We know that other airports have installed wait times solutions, but are reliant on the providers and proposals to see what experience (if any) those providers can apply to DFW. 4) Can DFW confirm that the cabling is to be done for this project with the exception of the trial site (D30); For D30 site you will provide the cabling (Power and Network), is it correct? A4) Yes, The Prime Contractor is responsible for providing the cables with exception of the trial period. 5) We are looking for an SBE partner for the Passenger Wait Time RFP that can perform cabling and camera installation for the full deployment, should we be selected. Do you have any suggestions on how I can find such a partner other than the ones who attended the pre proposal conference? A5) SBE s can be sourced for by reviewing the following DFW SBE website: https://dfw.diversitysoftware.com/frontend/vendorsearchpublic.asp?tn=dfw&xid=5886 6) Does the installation include cabling or only the installation of the end devices?? A6) Installation includes cabling from demarcation point to end devices 7) About the Customs and Borders Protection (CBP): Can DFW provide the pictures, layouts, height of ceiling in the CBP area? Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 1 of 28
A7) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 8) What is the number and how many of desk are supported in the CBP area? A8) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 9) What is the number and how many of lanes are supported in the CBP area? A9) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 10) Does DFW prefer to host the data with DFW on site server? A10) No preference 11) Does DFW prefer to host the data on cloud type server or can be hosted by the prime contractor? A11) No preference 12) Does DFW requires for redundancy on the servers? A12) Yes 13) Does DFW prefer virtualization of the servers? A13) Prefer virtualization 14) What Kind of Video Management System (VMS) does DFW use? A14) The video surveillance management system and cameras currently installed is for secure sensitive information and is unavailable for this project. 15) Would DFW like the Passenger Wait Time System to be integrated in DFW Security VMS system? A15) Out of scope for this project and not a requirement, but interested as optional offering with pricing separated from required pricing and propose how this would benefit DFW. No page limit for optional offering and pricing. 16) What is the Mass Notification System (MNS) the DFW has currently in operations? A16) We have one, but it will not be utilized for this project. 17) What is the Mass Notification System (MNS) the DFW has currently in operations? A17) N/A Duplicated Question 18) Would DFW like Passenger Wait Time System to be integrated with MNS system? A18) Out of scope for this project. Not a requirement, but would like the capability to send out notifications to key stakeholders when wait times exceed a certain threshold. 19) Can DFW extended the Dead Line of the RFP? A19) See Addendum 2, the Dead Line has extend to March 2, 2018 at 4:00p.m. (Central Time Zone) 20) Excepted for D30, will the prime contractor be in charge of installing network cabling and electrical power? A20) Yes Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 2 of 28
21) Can DFW show us on each layout for each area where the central point to be connect for network cabling and electrical power? A21) Whether communications room location is on the ramp level or concourse level is dependent on designs and equipment needs. But it will be within Ethernet distance. See drawings provided. Question 22) (see figure A12) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php A22) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 3 of 28
The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging TERMINAL A A10 Security Checkpoint (4:30am to 9pm) a. Equipment i. 2 TDC ii. 3 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC General first come, first served access to TDC Question 23) (see figure A21) A23) General Comments for all checkpoints: Wait time is to be measured and estimated for all Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 4 of 28
Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging Question 24) (see figure A35) A20 Security Checkpoint (4am to 10:30pm, Pre-Check 5am to 7pm) a. Equipment i. 2 TDC ii. 4 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Pre-Check expedited access to TDC, as well as dedicated screening equipment and TSA officers ii. Priority/Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 5 of 28
A24) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging A35 Security Checkpoint (4:30am -9:30pm) a. Equipment i. 2 TDC ii. 3 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Question 25) (see figure A35 Lights Location) Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 6 of 28
A25) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php Question 26) (see figure B9) Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 7 of 28
A26) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging B9 Security Checkpoint (4:30am-10:45pm) a. Equipment i. 2 TDC ii. 2 x-ray lanes iii. 1 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 8 of 28
Question 27) (see figure B30) A27) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging B30 Security Checkpoint (4:30am to 9pm) a. Equipment i. 2 TDC ii. 4 x-ray lanes iii. 1 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 9 of 28
i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Question 28) (see figure C10) A28) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging C10 Security Checkpoint (4:30am to 9pm) a. Equipment i. 2 TDC Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 10 of 28
ii. 2 x-ray lanes iii. 1 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Question 29) (see figure C20) A29) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 11 of 28
The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging C20 Security Checkpoint (Dedicated PreCheck 4:30am to 7pm) a. Equipment i. 2 TDC ii. 2 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Pre-Check expedited access to TDC, as well as dedicated screening equipment and TSA officers C21 Security Checkpoint (3am to 10:30pm) c. Equipment i. 2 TDC ii. 2 x-ray lanes iii. 1 Walk-Through Metal Detector iv. 1 WBI d. Queue Lanes i. Priority/Crew/ADA expedited access to TDC ii. General first come, first served access to TDC (Intentionally Left Blank) Question 30) (see figure C30) Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 12 of 28
A30) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging C30 Security Checkpoint (4:30am to 9pm) a. Equipment i. 2 TDC ii. 3 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 13 of 28
iii. General first come, first served access to TDC Question 31) (see figure D18) A31) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging D18 Security Checkpoint (4:15am to 10pm) a. Equipment i. 2 TDC ii. 3 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 14 of 28
b. Queue Lanes i. Priority expedited access to TDC ii. Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Question 32) (see figure D22) A32) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging D22 Security Checkpoint (5am to 9pm, Pre-Check hours vary ) a. Equipment Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 15 of 28
iv. 5 TDC v. 6 x-ray lanes vi. 3 Walk-Through Metal Detector vii. 3 WBI b. Queue Lanes i. Pre-Check expedited access to TDC, as well as dedicated screening equipment and TSA officers ii. Priority/Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Question 33) (see figure D30 Proof of Concept Trial Site) A33) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the D30 Security Checkpoint (4:00am to 11pm, Pre-Check 5:00am to 7pm) Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 16 of 28
a. Equipment i. 4 TDC ii. 4 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 2 WBI b. Queue Lanes i. Pre-Check expedited access to TDC, as well as dedicated screening equipment and TSA officers ii. Priority/Crew/ADA expedited access to TDC iii. General first come, first served access to TDC Question 34) (see figure E8) A34) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 17 of 28
The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging E8 Security Checkpoint (3:45am to 8:45pm) a. Equipment i. 2 TDC ii. 4 x-ray lanes iii. 2 Walk-Through Metal Detector iv. 1 WBI b. Queue Lanes i. Clear dedicated access to TDC ii. Priority/Crew/KCM/ADA expedited access to TDC iii. General all other access to TDC Question 35) (see figure E16) A35) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 18 of 28
contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging E16 Security Checkpoint (4:00am-8:45pm) a. Equipment i. 3 TDC ii. 3 x-ray lanes iii. 2 Walk Through Magnetometer iv. 1 WBI b. Queue Lanes i. Clear dedicated access to TDC ii. Priority/Crew/KCM/ADA expedited access to TDC iii. General all other access to TDC Question 36) (see figure E18) A36) General Comments for all checkpoints: Wait time is to be measured and estimated for all Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 19 of 28
Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the The following are the equipment and lanes for each checkpoint. Key: TDC-Ticket Document Check Desk / x-ray lanes-baggage screening machines / WBI-Whole Body Imaging E18 Security Checkpoint (3:45am to 11:30pm, Pre-Check 4am to 7pm) a. Equipment i. 4 TDC ii. 4 x-ray lanes iii. 2 Walk Through Magnetometer iv. 2 WBI b. Queue Lanes i. Pre-Check expedited access to TDC, as well as dedicated screening equipment and TSA officers ii. Priority/Crew/KCM/ADA expedited access to TDC iii. General all other access to TDC Question 37) (see figure E18 Lights Location) Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 20 of 28
A37) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php Question 38) (see figure E33) A38) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the E33 Security Checkpoint (4am to 8:30pm) a. Checkpoint Equipment i. 3 TDC ii. 3 x-ray lanes iii. 1 Walk Through Magnetometers iv. 1 WBI b. Queue Lanes Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 21 of 28
i. Pre-Check expedited access to TDC, as well as dedicated screening equipment and TSA officers ii. Priority/Crew/KCM/ADA expedited access to TDC iii. General all other access to TDC 39) What is the amount budgeted for the solution, and how is the solution being funded? A39) The amount budgeted and the source will not be finalized till after the RFP selection is complete. 40) In reference to the Specifications/Scope of Work, Requirements, can DFW clarify what SSI equipment is? A40) Any equipment used by either the TSA or CBP used for screening/processing passengers and/or luggage, can be considered Security Sensitive Information. The solution cannot save or transmit actual video of any SSI equipment (thermal imaging, video imaging or otherwise) for it to be installed above the screening area of the TSA Security Checkpoint. This is a requirement of the TSA for safety and security. Any technology placement (especially cameras) in checkpoint areas needs to be approved by DPS and TSA. 41) In order to provide a full and complete solution response, will DFW kindly consider granting an extension to the RFP due date? A41) Per Addendum 2, extension has been granted and extended to March 2, 2018 at 4:00 p.m. (Central Time Zone). 42) Can the airport please confirm that it will be providing all necessary infrastructures (power/data) for the proposed system? This is only referenced in the 60-day trial section of the proposal documents A42) The contractor is responsible for providing infrastructure (power/data) for all locations outside of trial period. DFW will be responsible for the trial period. DFW will only run to point of location identified by the contractor. The contractor will be responsible to completion and hanging the equipment. 43) Are there SLA requirements during the 60-day trial? A43) The SLA is not part of the 60-day trail. However the trial is for DFW to see how the system performs in a live environment. It is in the Prime Contractor s best interest to ensure a high level of performance and availability during the trial period. 44) Will we have an area to store equipment and tools during install whether it s for the 60 day trial or deployment for the awarded bidder? A44) Staging areas will be identified for both the trial and full deployment 45) What are the install hours for the awarded bidder? A45) All installations must occur during overnight hours. Installations may start once the checkpoint is closed and all installation must be completed 1 hour before checkpoint opens to allow calibration of equipment. Different checkpoints have different hours of operation. See list below. Please note that during irregular operations, if a checkpoint stays open later than their regular closing time, installation cannot begin till after it closes at the later time. Hours of operation by checkpoint: A12: 4:30am 9:00pm A35: 4:30am 9:00pm A21: 4:00am 10:30pm B9: 4:30am 10:45pm Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 22 of 28
B30: 4:30am 9:00pm C10: 4:30am 9:00pm C21: 3:00am 10:30pm C30: 3:30am 9:00pm D18: 4:15am 8:00pm D22: 4:00am 11:00pm D30: 4:00am 11:00pm E8: 3:45pm 8:45pm E16: 4:00am 8:45pm E18: 3:45am 11:30pm E33: 4:00am 8:30pm 46) Would it be possible to extend the submittal / due date to February 28? A46) Per Addendum 2, extension has been granted and extended to March 2, 2018 at 4:00 p.m. (Central Time Zone) 47) Will DFW provide power and data connectivity for the actual deployment (i.e.: not the trial) A47) The contractor is responsible for providing infrastructure (power/data) for all locations outside of trial period. DFW will be responsible for the trial period. DFW will only run to point of location identified by the contractor. The contractor will be responsible to completion and hanging the equipment. 48) Section 4 Deliverables (f) page 32: After Award: The contractor and DFW will mutually develop Milestone Plan for payments to align with the contract s Master Schedule; First Article Testing, Bill of Material, System Acceptance Testing, and Completion retaining 10% until Substantial Completion. DFW will have the right to apply Liquidated Damages based on critical Milestone date? What are the LD s and are they specific to one Milestone or do they apply to all the Milestones? A48) The LD is implied to; DFW calling in the Performance Bond. There is no Liquidated Damages Schedule this will be stricken to be edited to Performance Bond as Addendum Number 2. See Addendum 2 all Liquidated Damages have been removed. 49) Can you please make available drawings of the CBP area as CAD files (.dwg)? A49) Currently, DFW can only provide and apply PDF Files for the drawings. Most terminals built prior to AutoCAD Software, only blue prints at that time. 50) The vendor is required to provide installation for the Passenger Wait Time System. Does the airport have a preferred installer for electrical installation work besides the companies present at the pre-proposal conference? A50) SBE s can be sourced for by reviewing the following DFW SBE website: https://dfw.diversitysoftware.com/frontend/vendorsearchpublic.asp?tn=dfw&xid=5886 51) Up to which point is the vendor expected to provide cabling? To a switch or to the IT closets/com rooms? A51) Vendor is expected to terminate to a switch 52) Can you please make available drawings showing the IT closets/com rooms or switches (whichever is applicable) for all areas? A52) See Drawings 53) Would DFW be willing to consider the approach used for the pilot, where DFW is providing the cabling work, for the whole installation? A53) The contractor is responsible for providing infrastructure (power/data) for all locations outside of trial period. DFW will be responsible for the trial period. DFW will only run to point of location identified by the contractor. The contractor will be responsible to completion and hanging the equipment. Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 23 of 28
54) Performance Bond: Does the performance bond have to cover the one-off project only costs or the one-off project costs plus one year of maintenance and support or the whole contract value, including one-off project costs plus all years of maintenance? A54) Performance Bond is 100% of whole contract value to Substantial Completion. System Maintenance will not be bonded. 55) Payment Bond: Does the payment bond also have to cover the material, software and services the main contractor provides itself or shall it only cover the costs of material, software and services delivered by subcontractors? A55) The Payment Bond is to cover 100% for all labor and material. 56) Can DFW Airport clarify what is meant by most recent affirmative statement of financial capability? Does our audited financial statement not suffice for this requirement? Can DFW provide an example of a standard document that would suffice? A56) Any unaudited financial statement with tax returns may be submitted in lieu of audited financial statements. However, such documents are subject to greater scrutiny as desired by DFW Airport. All Financial disclosures to DFW Airport for this RFP will be handled as confidential and privileged during the evaluation period, and to the extent permitted by law thereafter. 57) What cameras are they currently using? A57) The video surveillance management system and cameras currently installed is for secure sensitive information and is unavailable for this project. 58) What video surveillance management software are they currently using? A58) The video surveillance management system and cameras currently installed is for secure sensitive information and is unavailable for this project. 59) Is there currently any people counting technology currently in use, if so what are the specifics on it and can data be pulled from it? A59) No, this is currently a manual process 60) Please specify accurate ceiling heights (as opposed to a range from 8ft-60ft)? A60) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 61) Would you provide internet access to our demo servers, as well as DC install space and inputs? A61) For the trial period, DFW to provide internet service but vendor is required to provide their own security. DFW can provide data center rack space for servers. For enterprise deployment, DFW can provide data center rack space but there could be infrastructure costs depending on designs. 62) Would you provide applicable POE for our new installed demo cameras? A62) Vendor to provide own switch for demo 63) During the POC, would you allow remote/vpn access to our demo equipment 24x7? A63) Yes, because POC equipment is vendor owned and in stand-alone environment. 64) Would you provide us the configured subnets/vlans/dhcp/dns/ntp etc for the POC? A64) N/A, not part of DFW domain Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 24 of 28
65) Would you provide us the above info prior to the live POC deployment, so we could stage in our labs? A65) N/A, not part of DFW domain 66) Would you provide us the above info prior to the live POC deployment, so we could stage in our labs? A66) N/A, not part of DFW domain 67) Would your own employees/airport staff etc. be allowed to be counted as people by our counter? A67) Refer to the Requirements Section and seek article Y within the SOW of RFP 68) Would you provide us connectivity to your display monitors, portal so wait time info is displayed? A68) Wait times will not be displayed during 60 day trial. If not already present, Monitors will be purchased, installed, and maintained by DFW at all checkpoints for full deployment and will be driven by Four Winds. An API is required for Four Winds to be able to display live data. 69) Would you provide us network level connectivity within DFW airport as applicable from layers 1-7? A69) 70) Would you provide us adequate lighting at needed places for accurate people counting? A70) Additional lighting in terminals will not be added by DFW. If additional lighting is needed, it should be included in proposal. 71) In the Addendum 1 released on Jan 19 included.dwg drawings of each security checkpoint excluding ceiling height measures and drawings for the border protection hall. Can the Proposer please provide CAD (.dwg) for border protection hall? Also, can DFW please provide a reflected ceiling plan (RCP) of all areas? A71) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php Currently, DFW can only provide and apply PDF Files for the drawings. Most terminals built prior to AutoCAD Software, only blue prints at that time. 72) In the Current Operating Environment portion of the Specifications/Statement of Work section on 32 refers to...its network recommends hard wired solution to server which typically resides in DFW data center Can the Proposer please confirm whether there is a single data center to install the entire infrastructure and will DFW provide route communication to the various communications rooms? A72) 73) In Requirement a of the Specifications / Statement of Work section on page 29 states...the solution must have the ability to scale and display information on monitors throughout the terminal with checkpoint processing times for each checkpoint Can the Proposer please clarify whether the vendors are expected to provide monitors for information display? If existing monitors or displays will be used, what interfaces or methods are expected for displaying the information? A73) Wait times will not be displayed during 60 day trial. If not already present, Monitors will be purchased, installed, and maintained by DFW at all checkpoints for full Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 25 of 28
deployment and will be driven by Four Winds. An API is required for Four Winds to be able to display live data. 74) In the Current Operating Environment portion of the Specifications/Statement of Work section on 32 refers to...incorporated into the Security LAN Remote Monitoring System Can the proposer please provide specifications of the Security LAN Remote Monitoring System and how vendors can interface with those systems? A74) 75) In the Current Operating Environment portion of the Specifications/Statement of Work section on 32 refers to... BICSI standards for infrastructure (Page 32) Can the proposer please provide the BICSI standards for infrastructure the referenced on page 32? A75) 76) In the Current Operating Environment portion of the Specifications/Statement of Work section on 32 refers to... installation standards (Design Criteria Manual) of particular terminal they are in 'Conduit in D' (Page 32) Can the proposer please provide the installation standards (Design Criteria Manual) referenced on page 32? A76) 77) Will maintenance performed by a SBE in this contract be eligible to meet the SBE goal? A77) All SBE participation over the term of the contract will count towards the 15% SBE goal. 78) For the three selected potential solutions, will the Airport provide all infrastructure cabling required regardless of the number and locations chosen for technology placement? A78) Yes, provided the number and locations chosen are consistent with the full proposal.not significantly different from other locations. We need the trial to be as close to the full locations as possible.not over or under performing. 79) Along with drawings, will inspection and permits for the installation placements be required for the trial period and after award? A79) If required it will be coordinated with DFW Airport Staff, and be at direct cost to the Airport. Do not cost out during this RFP. 80) Will an on-site warehousing / office facility be provided after award? A80) No, Any space needed for warehousing or offices must be leased and should be included in the proposal. 81) Will we need to include TV monitors in our proposal or will DFW provide them? Does DFW have a preference for make, model, size, etc. if the monitor? Would it be possible to use the existing monitors at the checkpoints? How many monitors per checkpoint would DFW like to have? Is there a minimum/maximum number? A81) Wait times will not be displayed during 60 day trial. If not already present, Monitors will be purchased, installed, and maintained by DFW at all checkpoints for full deployment and will be driven by Four Winds. An API is required for Four Winds to be able to display live data. 82) Beyond the pilot, will DFW be responsible for cabling or do we need to include that as part of the proposal? Does DFW have a preferred list of vendors for cabling/wiring services? Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 26 of 28
A82) The contractor is responsible for providing infrastructure (power/data) for all locations outside of trial period. DFW will be responsible for the trial period. DFW will only run to point of location identified by the contractor. The contractor will be responsible to completion and hanging the equipment. SBE s can be sourced for by reviewing the following DFW SBE website: https://dfw.diversitysoftware.com/frontend/vendorsearchpublic.asp?tn=dfw&xid=5886 83) 3.b. The solution must have the ability to scale to measure other areas of operations both the volume of traffic or dwelling time. What are the other areas of operations are you referring to? A83) The scope of this RFP is for checkpoints and customs only. However, future expansion may include other area of operations yet to be defined/finalized (i.e. retail, restrooms, bus stations, bag claims, gate areas, etc.). Please include in the proposal if your systems includes this future capability. 84) 3.y. The system shall be capable of detecting queues wherever they show up, independent from any designated queue areas or lining layouts, sorting out meters and greeters, staff or any other person not being part of a particular queue. Overflow situations shall be possible to be measured as well. Queues that are very close to each other (<1m (39in)) shall be separated and measured individually. Will DFW be able to designate on the drawings the areas that you would like covered (i.e. how far the overflow extends, etc.) How much overflow should be covered in each checkpoint? A84) General Comments for all checkpoints: Wait time is to be measured and estimated for all Please include in your proposal your recommendation for capturing these extended lines. The line typically forms in the direction of the closest ticket counter since this is where the customers are coming from; however, this is not constant. Also, the airlines or airline contractors may occasionally redirect the line away from the counter to avoid blocking the 85) Can PoE devices use existing DFW infrastructure or must new switches be included as part of the bid? If existing switches can be used, what are their specifications?? A85) 86) Are elevation or section drawings available of each checkpoint that show various ceiling heights? A86) Drawings are provide, see all drawing at website: https://www.dfwairport.com/business/solicitations/index.php 87) Could servers be located in close proximity to each checkpoint or would they need to be in a central server room in each terminal? A87) Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 27 of 28
88) What is the bandwidth pipe available between the checkpoint and the server room, if used? A88) 89) Will the airport will provide lifts, ladders, or anything else needed for installation during the trial period and the full installation? A89) No, Any equipment needed for installation must be provided by installers, subcontractors, or prime contractor 90) Per Page 1 AND Section 8, 8.2 and 8.3 - Please clarify if this is hard copy or email submission; Or both? Per Page 1 - If this submission requires hard copy, please clarify the street address to which this should be deliver without a P.O. box as couriers cannot deliver to a P.O. Box? A90) A Contractor s choice on preferred method: Electronic Submission use e-mail address: esolicitations@dfwairport.com Use Delivery Address for Hard Copy: 2400 Aviation Drive, DFW Airport, TX 75261-9428. If Delivery by US Postal Service use: PO BOX 619428, DFW Airport, TX 75261-9428. NOTE: A copy of this questions and clarifications shall be acknowledged by appropriate signature and attached to the submitted proposal. Company Name Signed Date Sincerely, Timothy Schmidt Timothy Schmidt Senior Contracts Manager Procurement and Materials Management Department Solicitation No. 7006612 Passenger Wait Time System - Clarification No. 1 Page 28 of 28